Canadian Reliable Vanlines

If you would like to be treated like garbage, lied to and talked down to by egotistical people that have no grasp on what being a human is, definitely sign up with these people. Not one of them cares about you and they make that clear. And to ask a question related to your move and or belongings..don't even think about it.
I can't understand how they managed to find the same sort of disgusting human and have them all work under the same roof. Its unreal.
If you don't know how to treat people or being a normal, understanding person, work in a cereal box factory and shove toys in the boxes.
On top of the abusive treatment. My things didn't arrive until 6 weeks after they were picked up and a month after the delivery date I was told. I was under quoted by 1500. The minute they got my credit card for deposit, they did not care. You become a prisoner to their awful company who have your things hostage. It's a complete shock that they're even in business. They don't understand business or people nor care to. They are clearly commission based. I'm sure many people have threatened to take them to the news, BBB, police and court. The thing is, I've spoken with many upset customers, and have already gathered a ton of statements and 2 news stations in Canada want to cover their story. All this will do is make them burn faster than what they are already doing to themselves.
You should be ashamed of who you are as an organization and who you all are as people. Absolutely disgusting.
I haven't had the time to post my review until now but it looks like everyone else is speaking volumes about the same experiences. They're all similar stories. All these things happened to me too. So just letting anyone know who is considering hiring them, to let these reviews speak for you.

Move size: 1 Bedroom Home Service cost: $2500

If I could give a zero I would - the absolute worst customer service I have ever experienced. Completely inconsiderate - added a $250 long carry fee that was never explained to me until they demanded payment the day before my scheduled delivery and once I paid they said I had to reschedule the delivery which I had moved work around for because they had already made the schedule for the next day. They told me my delivery would be there between 8-10am and then changed to 2-4pm last minute and when I called to request an earlier time yelled at me on the phone and told me to "just take the day off work". Unacceptable and entirely unprofessional. DO NOT GIVE THEM YOUR MONEY.

Move size: 1 Bedroom Home Service cost: $1400

I laid down the $200 deposit for my move from Aurora to Wasaga Beach BEFORE I read any reviews on this company. After reading horror stories, I was somewhat worried as to what I had gotten into. Hmmm? Well, I got my day before the move confirmation phone call, as promised. The 2 guys and the truck showed up 5 to 10am, right on time. They worked diligently and with care. All my things to be moved were handled with care. They showed up in good time in Wasaga Beach and off loaded with the same care as the load. Paperwork was done by the side of the truck. Total move, including the $200 truck deposit was $870, considerably cheaper than most movers that charged as much as 30 cents per pound. I figured I saved approximately $400 over the competitors. I would recommend this company to anyone that is moving, short or long haul. Thanks for making my stressful moving day a great experience. Cheers!

Move size: 2 Bedroom Home Service cost: $870

The worst experience with any company ever. They changed the day and time of my move three times. On the third time, they called me less than 24 hours before the scheduled time to give me the option between moving it to two hours after they called or to a month later. When I told them that I couldn't make either work because I was working that evening (and had already rescheduled that shift twice because of them) and needed to be out of the apartment by the day after because new renters would be moving in then, they cancelled on me, yelled at me, and refused to give me my deposit back. I argued with them on the phone until I finally got them to agree to give it back. I was scrambling to find another mover in less than 24 hours. Two weeks later, I still hadn't received the deposit back, so I called them only to be told the refund had never been processed. Please for the love of all that is good in the world, DO NOT book them. It's not worth the lower price. You'd be better off hiring someone off of Kijiji.

Move size: 1 Bedroom Home Service cost: $675

I feel like Devastating. such a terrible experience. I should had read the reviews before paying the deposit. They delivered my stuff 15 days late! charged me extra a couple of times for nonsense reasons! No wonder they received such terrible reviews.

They lured me by a fair quote then after pick up, they added to the price a couple of times and I had to pay to get my stuff delivered. Quote was initially $1150 for 2000lb, they chareged me $40 more because my load was 200lb less heavier!! I ended up paying more than the highest quote I received. At some point I thought they’re not going to deliver at all. I had to pay a lot of money to stay extra 15 days at a temporary place because of the delay. They are totally irresponsible after pick up. A highly unreliable company. Will never ever recommend them. I wish I could help more people not to fall into their trap. I ordered a moving to Greater Toronto Area and they charged me another $100 to deliver to Burlington which according to Wikipedia and other sources is in that area but I couldn’t convince them. Steven, their manager, said: No matter what you say, I won’t accept it. they also wanted to charge me extra for the steps they take from the building entrance to the unit. Unbelievable!!

Move size: 1 Bedroom Home Service cost: $1250

DO NOT BOOK WITH THEM very unprofessional no knowledge of how to control a rig we booked with them set it in motion they have all appropriate Info we booked them on a Saturday between 10 am and 1 pm they showed up no clue what to do left claiming they will be right back and phoned 2 hrs later and cancelled leaving us stranded and having to be out of our place leaving us with a higher cost do to us having to store and struggle to move thanks for the absolute terrible service you guys and your 2 drivers should be ashamed.

Move size: 2 Bedroom Home Service cost: $1150