Brooklyn Moving

I didn't even hire this company, but they were hired by my broker American Plus Moving and Storage (who are equally as horrible). Ask your broker who they are using and make it a condition of your contract that you will not do business with Brooklyn Moving Inc. I had a binding not to exceed estimate and they have far exceeded that. They will not take a credit card or personal check because they know those can be disputed / canceled. Only cash or wire. They show up very late at night, upping the quote and then refuse to move anything until you sign their contract. If you are doing a long distance move they take advantage of that because getting another long distance mover is near impossible at the last minute. They prey on people, hold your items for ransom, and at this point have basically stolen all of the belongings I could not fit in my car. The customer service is non existent and Charisse has yelled at me several times demanding more money via wire despite me paying far more than 50% of my binding not to exceed estimate. They are scammers and thieves. They picked up my items 6/4 and as of today have not delivered. Their driver called me 4 days ago saying it would be delivered two days ago and no contact since then despite my calling and sending texts. Normally I'd at least wait for my things to be delivered before writing a nasty review, but seeing as how I have zero faith that these people aren't scam artists I'm writing this review in the hopes of saving other people from what I've gone through.

Move size: 1 Bedroom Home Service cost: $5508

Do not use them. They up charge for all mist double the amount quoted. Had are stuff for 3 months. Every box was smashed. Had to put 5 bikes in the shop when they got here because they were taken apart and it looks like they were just thrown around. Had to throw out mattress and box springs because the bags were ripped open. We had rat's in are boxes. Trying to get claims done for replacement is a joke. They want you to hold the damage items. In case the need to inspect them. We have had to spend around a $1000. So far. Then they just put all are stuff in the garage. And then we had to spray everything for bugs and wash everything. And they lost box's. Do not use them.

Move size: 3 Bedroom Home Service cost: $11000

Read to the bottom if you are interested in participating in a class action suit. This company has got to be put out of business. Used a broker to get a quote and when the day came to move, my quote doubled and then tripled. It tripled after the truck was 3/4 loaded. i had no choice. my items were broken, boxes smashed and like other reviews many of my items are missing. the driver stole a box of wine and God knows what else. Once the truck is gone, you will have no control. Customer service is atrocious. You will not have a leg to stand on if you do business with this company as they will hold your items hostage , no resolutions whatsoever. they use CSIPros to settle your loses and i was within my 90 days to claim missing items but CSIPros told me that i signed the receiving paperwork. i had to or i would not get what was shipped. they found young men from off the street to unload my household items and actually shipped my 4 bedroom home items on a truck that had no hydraulic lift so everything including a refrigerator was dropped down 3-4 feet to the ground. I am interested in a class action suite with everyone after reading all the reviews. if interested please reach out to me at greatspiritbear2@gmail.com.

Move size: 4+ Bedroom Home Service cost: $18000

FBI should be looking into this company.

We got them from Brokerage company and didn't have time to properly research Brooklyn Moving. As a result our items arrived one month late and 10% of them were missing, including furniture peaces(!). It looks like they only have one lady in customer support and she immediately starts screaming on you for complaining, probably because she is already tired of all the complains.

Overall, it feels like company is ran by Sopranos and

this why I think FBI should look into them.

Move size: 3 Bedroom Home Service cost: $10000

Is one star the minimum? It’s too many! “Useless” as my wife says after our many phone calls.

We had a shipment of 19 home furniture items delivered betweenSanFrancisco and Minneapolis by Brooklyn Movers in 2021. When the shipment (2 months belatedly) arrived, 3 items (including a good sofa) were missing. This was noted on the paperwork signed upon delivery.

We filed a claim for the missing items as required. It seems, however, that Brooklyn “doesn’t have” the delivery paperwork so the claims company (a separate story in itself) says they can’t substantiate the claim. This means, should items not be delivered, intentionally or unintentionally, all that needs to happen is for the paperwork to disappear and there’s no proof and no compensation! This is a great scam as our claim is now denied for lack of paperwork, that Brooklyn has failed to provide.

You would think that this has happened before and procedures would be in place to address this problem. I guess there is a procedure— deny, deny, and not respond.

Move size: Partial Move Service cost: $2000

Items were delayed, and some broken. Some boxes looked like they went through a war. 3 months after filing my claim (got full insurance thankfully) I am still waiting to get the claim processed. READ THAT CONTRACT very carefully and know everything is written to favor them. The included insurance is useless and if you want to buy full insurance they assign the value based on weight and charge a premium based on that, not the actually value of the items. My items were valued at most 10k, but i was forced to buy 18k worth of coverage cause of the weight. When it comes time for a claim, they point you to the insurance company and you will never hear from them again...cause lets be honest they don't care anymore. What was also surprising, after delays in getting my items delivered, communication is poor, and on top of that when the truck finally arrived, the "movers" were two individuals the driver found on Craigslist to help unload and move into the apartment. I had to keep track of damages as boxes were being unloaded, keep track if any are missing, etc.... driver and movers just unloaded and took off. I thought i hired brooklyn moving company not some folks from Craigslist to unload. Unfortunately brooklyn was assigned to me via a broker so didn't have a chance to look into them prior, but if you are reading this and didn't sign any contracts, look elsewhere, not worth the headache.

Move size: 2 Bedroom Home Service cost: $3900

Using this company was extremely stressful for my elderly parents. There were added hidden moving fees that we didn’t find out until the movers came to pick up the car. The furniture was well packed but when the furniture arrived to our city, the driver called and threatened to dump our belongings on the side of the road if we didn’t give him an address right away (our home closing got delayed and the company agreed to store the furniture; the driver was supposed to take our belongings to the storage area). The movers demanded we pay them cash upfront and would not unload our belongings unless we paid them first. Once we paid them, they threw our belongings into the driveway from the truck. All of the furniture, which was real wood, over 20 years old, and in excellent condition, was scratched or broken. The end of our wooden French style dinning table cracked completely off. All the wooden arms broke were they attached to the seat. All of the legs had wood gouges. Some of the furniture completely broke and we just had to throw it in the dumpster. They were only insured for $0.60 to the dollar and only gave us $500-600 back after thousands of dollars in damage. My parents are retired now and can’t afford new furniture. This was supposed to be a happy moment to move near family and retire and this moving experience was so stressful, it took months for my parents to recover and calm down. We would never use this company again.

Move size: 4+ Bedroom Home Service cost: $20000

If you're planning a move, you know how overwhelming the process can be. That's why I highly recommend using professional movers , Jessy and he’s team did an outstanding job.

The process began with a sales team who give me the quote

The team is very professional throughout the entire process. They carefully packed our belongings with great care, ensuring that everything arrived at our new home in perfect condition.

Overall, I couldn't be happier with the moving services provided by Brooklyn Moving inc They made a stressful process much easier and we're grateful for their hard work and dedication. I highly recommend them to anyone looking for a reliable and professional moving company.

Move size: 3 Bedroom Home Service cost: $3400

I give this company TEN STARS! I was so pleased with David and Ezzy today! I needed them to remove all furniture from my 2nd floor front bedroom, set up the bed and a heavy dresser to another bedroom at the rear of the house, move a VERY heavy dresser with mirror to a 3rd FLOOR bedroom, bring a heavy box of electronics from the 3rd FLOOR to the 1st FLOOR! I have a 4 level 111 year old Victorian row house and these two did an AMAZING job in just over ONE HOUR!! They even helped take a broken dresser outside for me to dispose of, removed some old screws and wood from 3 windows and moved some heavy weights to another room! I HIGHLY RECOMMEND them! I am VERY PLEASED!

Move size: 2 Bedroom Home Service cost: $3650

This review is for a move in summer 2023. I read both the good and bad reviews on different companies but decided on Brooklyn because they were local to my city. Ezzy happened to be backing up customer support the day I called. I requested for him every time I called back after that and he worked with me throughout the entire process. I have to say Ezzy takes pride in his work and he did a great job. Cannot say the same for every crew member he worked with. The pleasant surprise I got was Brooklyn using a smaller truck to deliver my things, instead of shipping in an 18-wheeler, and Ezzy delivered my stuff. Again, he demonstrated professionalism, even slayed a Karen-dragon in the process (private joke), but again, the same cannot be said for the worker whom he was assigned, who made a nick in the wall of my brand new house. The final price exceeded 30% of the original quote but I did move quite a lot of things. In addition to the nick in my wall, some items were damaged but considering the amount of things I moved, that was not too many. I filed a claim, which took a long time to process. When it was resolved, Brooklyn sent me a check right at the 45-day payment deadline.

One thing that was annoying -- there was no respect for the customer's time. When I requested for the original quote, Ezzy did not show up on the appointed day but there was no update. I did not mind if they had to change the appointment, but I had to call Customer Support several times that day, before I was finally told that he would be there the next day. On the day they were to pick up my things, they told me they would be there in the morning but they did not show up until the evening, with no status update in between. On delivery day, they were also late but I refused to accept delivery at night, so they had to do it the next day.

On the flip side, I changed my move date a couple of times and Brooklyn was very accommodating. They also had to reschedule on the pick-up day, and I flexed with them on that.

Move size: 4+ Bedroom Home Service cost: $6857

With up-front pricing, unbeatable customer service and a long list of services that few other companies can match, Brooklyn Moving Inc. is a first-rate option for local and interstate moves.

Brooklyn Moving Inc.’s menu of moving services includes typical offerings like packing, loading, unloading, furniture assembly and disassembly, but they also offer more unique services like storage, auto shipping and transport for specialty items like pianos.

By providing all of these services in one place, Brooklyn Moving Inc. offers a one-stop shopping experience to make your local or long-distance move more convenient.

On top of all this, Brooklyn Moving Inc. also has some of the best customer service in the industry paired with up-front pricing and binding estimates so you won’t be unpleasantly surprised on moving day.

Keep reading to learn more about Brooklyn Moving Inc. and what they can offer you.

Brooklyn Moving Inc.’s features and services

• Local moves
• Long-distance and interstate moves
• Auto shipping
• Full-service moves
• Packing and custom crating
• Corporate and military relocation
• Online shipment tracking
• Secure climate-controlled storage
• Piano moving
• Antique and fine art moving
• Moving coverage

Why I recommend Brooklyn Moving Inc.

Now that I’ve talked about the things that make Brooklyn Moving Inc. sufficient for just about any move, let’s talk about what makes the company stand out.

Unlike most other companies, Brooklyn Moving Inc. charges customers using a flat-rate pricing system. Once you submit your inventory to Brooklyn Moving Inc., the company will review it, calculate how much it will cost to ship everything (based on factors like distance, gas prices, and shipment weight) and send you an estimate.

Once you have this estimate and you agree to the terms, your price will not change—as long as you don’t add anything to your shipment after your inventory is submitted.

Few companies use this business model for one very simple reason: they can lose money if a job takes longer than expected.

Flat-rate pricing is generally much better for you, the mover, for two reasons:

1. You know exactly what you’re going to pay from start to finish (no additional fees or surprise charges at the end of the move).
2. You might get your stuff delivered ahead of schedule since flat-rate pricing motivates companies to work a little quicker and more efficiently to turn a larger profit.

Of course, this does mean that if your move goes quicker than projected, you’ll still pay the same amount.

This makes flat-rate pricing a bit of a double-edged sword, but I think that up-front pricing and the possibility of quicker shipments are definitely worth it.

The moving industry is a little behind the times, and most moving companies aren’t doing much to reduce their environmental impact.

That’s why I find Brooklyn Moving Inc.’s environmental initiatives so refreshing:

• They constantly update their fleet of trucks to reduce fuel consumption.
• They outsource packing supplies from environmentally responsible vendors.
• They update their facilities with energy efficient lighting.

If going green is important to you, then Brooklyn Moving Inc.’s earth-friendly policies make them one of the best companies to handle your move.

Move size: 4 Bedroom Home Service cost: $3500