Bridgeview Van Lines

Bridgeview Van Lines is a scam. I worked with someone named “Randy” who took thousands of dollars from us. Then day of move out, no one showed up, no call, no text, nothing. I called to inquire and was put on hold for 45 minutes before being told that the truck had “broken down” on the way. 18 calls and 1.5 days later, still no truck and we slept on the floor since all our items were packed expecting pickup.

We ended up using Pods as a last minute saving grace, and was unable to get our deposit back per their “contract”. Complete scam, they outsource our your business, and leave you out to dry.

Move size: 3 Bedroom Home Service cost: $5700

Horrible. Will lie about their prices and markedly raise the final price to 40% over the discussed price.

They are not reliable and came 3 days after the promised date. The movers were more like rude thugs and kept marking up for every little thing.

In addition, these trucks are not theirs. These people are brokers. We paid multiple different "companies" during the process with different names and they demanded cash.

Our boxes and furniture arrived 1 month after the promised date. And there was just one guy, he told me if I helped him unload we could receive our items today. Otherwise would be another week until he found men on Craigslist to help him. So...I unloaded the boxes and furniture myself.The other guy dropped our 20 year old dining table straight onto the concrete from the top of the truck. The legs broke off. Multiple other things were broken, we didn't even take them inside. Just left them for the garbage truck.

All in all, we went from agreeing on $2800 to $5000 paid total. The people, the process, and the whole setup is sketchy and suspicious. Not to mention the damage we incurred. In addition the inconvenience of making my family sleep and eat on the ground for a whole month.

Move size: 1 Bedroom Home Service cost: $5200

This company was great on the phone when booking, but when it came to the move they subcontracted a disreputable company to move us and then they refused to hear or deal with any complaints along with the enormous overcharges.

I would - never - trust this company to arrange my move, if I had known in advance the way they operate.

The movers claimed we had 1400 cubic feet (four times more than we did) but charged us 1100 cubic feet, “to help us out”. My son was home to let the movers in and signed the estimate. I was at work and called Bridgeview Van Lines before the movers left to tell them we were being scammed, but they made justifications to support the false claim by the movers and refused to validate my concerns. Ultimately, they said nothing could be done since my stuff was in the truck.

We were greatly overcharged for 1100 cubic feet and they refused to investigate my claims about this false report on the size of our move.

Move size: Partial Move Service cost: $5200

Bridgeview Van Lines is a total scam. Don’t walk, run away from this scam and their low initial bid. They way under bid everyone else in order to get your deposit, which you will find is not refundable. They will stress that they are mover’s and not brokers, which is another lie. They will say that it will be their trucks, their movers, their careful handling of your belongings, which were all lies. During this time they raised their quote by triple all the while holding your deposit. They then did not show up on time, not a few hours late but days late on both ends. They sent a huge crew of three men, two of which did not speak English, and did not care the least about customer service. This is not a reputable company but just a huge scam! This is my first negative online review of a company but just want others to not fall into the same trap that I did. Run away from Bridgeview Van Lines!!!!

Move size: 2 Bedroom Home Service cost: $15000

I used Bridgeview Van Lines twice this year! Once from Jupiter to Boca Raton Fl. Which Bridgeview Serviced and Second we moved my grandparents from Chicago IL, down here to Boca Raton both moves went really well. Only a piece of glass from a picture frame broke on my grandparents move which was due to her not packing it properly. One of Bridgeviews agents serviced my grand parts move, they were great!

Our move went flawless from Jupiter to boca. We did have a slight packing up charge due to me and my husband not being able to fly out there to pack them up before the movers got there. Which we expected an increase in the price. They did however honor the packing price we were originally quoted when we got the quote. Which we declined thinking we were going to make it out there to help.

Chase Adams is who I made my original reservation with he was very easy to work work and made things a little less stressful.

I would definitely recommend Bridgeview

Move size: 3 Bedroom Home Service cost: $4163

I’ve had the WORST experience with this moving company and I’m here to warn other consumers to please reconsider hiring this company - they’ve outright lied to me when informing me of approximate delivery date for my interstate move. They told me it would take a couple of days on the phone and then it turns out that they take up to 30 BUSINESS days to deliver, per fine print in their bill of lading which they don’t produce until you’ve already made the first installment and hired them. A competitor who I was checking out before hiring this co. WARNED me that they only have one truck. I dismissed it as competitor trying to get my business, but man do I wish I had listened to them! Also, they quoted me a much lower price to seem competitive, and after I accepted their estimate and when the moving guys were at my house, they told me the move would cost A LOT more and provided no real explanation except to say the original quote was incorrect. They refused to continue the move unless I signed and agreed to new higher fee. These are in my opinion coercive unethical tactics that every consumer should be aware of. It’s been over 3 weeks for a 14 hour distance move for me and still no furniture in sight. They have provided several delivery dates that came and went. Please beware!!!!!!!!

Move size: 3 Bedroom Home Service cost: $4300

I was told I could cancel within by Robert, 7 days and or they would credit me. I broke my foot an could not travel they had charged me $987. I asked for a refund within 3 days of booking and my move was not until 2 more weeks. After submitting my xrays I did know how long it would take to heal. They not only denied cancelation but did not credit or refund me after I paid full deposit amount. CROOKS, THIEF. DO NOT USE THEM OR TRUST THEM CUSTOMER SERVICE IS YOUNG AND INEXPERIENCED SHE HAS NO PATIENCE AT ALL!

Move size: Partial Move Service cost: $987

Under no circumstances give this company a check. They will create an ACH and deduct without your authorization. They did so with me. Complaint pending with Attorney General's office. Use money orders or credit card.(I am certain they will NOT do business with you). I encourage all victims of this company to file with the Attorney General as well. Seniors note the Attorney General will award you more than your recorded loss! Take the time and write the complaint! Please also note there is a pile of complaints with the BBB. Write one there too!

Move size: Studio Service cost: $423