Black Belt Movers

Extremely disappointed in the professionalism of this company. I had a move scheduled on Sunday between 8 and 9 am. After I hadn't received a call that the truck was 15-20 minutes out by 9am I called the main number. It said that the office was closed and moves aren't scheduled on Sunday so I should call back tomorrow when their office is open, mind you I've had this moved for a few weeks at this point so if it being a Sunday was a problem that mistake should have been caught a while ago. I attempted to leave a voicemail but their voicemail box was full. When I finally heard from someone they said they had staffing issues and couldn't get in contact with anyone, leaving me stranded on my moving day. They made little to no attempt to reschedule me and resolve the situation. While their prices may be cheaper than their competitors you are paying less for a reason. Extremely unprofessional all around.

Move size: 1 Bedroom Home Service cost: $850

I live at The Heights Apartments in Omaha. I heard some noises outside my unit and discovered a crew from Black Belt Movers helping a new resident that passed out and fell, striking his head. He was bleeding pretty good, and I saw one the employees roll him over to allow him to not choke on his own fluids, likely saving his life. I don't know how long this poor man was lying there or would have been there before anyone noticed. Afterwards, it turns out the crew was there to help move the gentleman. I asked the mover if he wanted one of my shirts since his shirt had blood all over it from the guy, and the only thing the mover was concerned about was the guy who was injured. I truly think god puts us where we need to be when the time is right, and I do believe the movers saved this mans life. When I move, they will be first on my list to call.

Move size: Partial Move Service cost: $100

Had a move completed on 4/13/2018. Movers broke a 55" flat screen TV and a wood desk. After submitting claims for both management came back and said since the TV was not crated they would not be able to cover the TV. Did not even mention the desk,which I had to remind them of and ask for a status. Rep said they would go look for that claim. Now have some fairly expensive items I have to replace due to the negligence of the movers. Will not use them again and have let the people who asked us who we used to know NOT use this company and why. There better companies out there that will stand by there move and make a situation right when they are at fault. This is not that company. Poor service during and post move.

Move size: 4 Bedroom Home Service cost: $1400

We called them for our house move and the movers were great and prices reasonable. Then we called them back to move a piano the previous home owners left. They assigned to call to a shop that was nearly half an hour away when another shop was less than half the distance. Then they arrived with no equipment needed to move a piano. I got a bill that was almost as much for moving our house just to move 1 item and much of that was not necessary time. They have passed the blame around and did nothing to try and make it right. The movers themselves were nice and professional but the corporate attitude and unwillingness to accept their mistakes is very disappointing. If I would have just used them for my home this would be a 4 or 5 star review but if you have something large like a piano or gun safe I would stay so far away from this company, they will rip you off and not ever apologize.

Move size: Partial Move Service cost: $450

Mover beware! These guys are THIEVES! Black Belt Movers stole thousands of dollars worth of jewelry from my family. I have tried to be patient while dealing with them and give them the benefit of the doubt. Maybe they hired a bad apple, right? Unfortunately, that does not appear to be the case. It has been over 2 weeks now since the theft has happened and I have only received one phone call from the company after waiting over 12 hours for them to respond to me. During that call they basically called me a liar. The message they are sending has been heard loud and clear, They don't care if their employees steal from their customers as long as they don't get caught.

Service cost: $945

BEWARE OF BLACK BELT MOVERS
I never have posted a review like this, but I want to warn everyone who considers using them. I also want to note that my mom and I just lost my dad and brother and this is literally the last thing in the world we want to deal with. But it is hugely important everyone should know what a terrible company this is.
On March 1st they moved my mom’s house and we didn’t have a great experience at all. They hugely underestimated the cost of the move which was frustrating. We paid almost 1000$ over what they originally quoted. The workers were not careful at all and we ended up with a ridiculous amount of broken items. They became very careless during the end of the move because it was such a terribly long day of moving.
The second huge problem was the loss of jewelry and t.v. My mom had a huge chest of drawers and they told her it would just be saran wrapped and moved, no drawers would be taken out. So my mom wrapped all of her jewelry and put it in the top drawer.
Once the movers got this piece of furniture to the room at the new house, my mom cut off the saran wrap and opened the drawer and the jewelry was gone. The t.v that was sitting directly on top of the dresser is also gone. My mom is heartbroken. Thankfully she didn’t have anything highly valuable but she had a TON of everyday wear jewelry and sentimental jewelry that my dad got for her. It is all completely gone now, at least 4,000$ worth. We, of course, have searched the whole house and through every box. The jewelry and t.v is nowhere to be found. I have waited to post this review because I wanted to be 100% sure it wasn’t still in the house.
We called the moving company when this all first happened and of course, they denied it and were so completely rude. We are also making a police report as the moving company instructed us to do.
I also think an interesting thing to note is that the following day of my mom's house move, my house was moved by the same company. They had moved everything into the new house and had left. Then two minutes later one of the guys came running up with my TV in his hands and he had said it was in his truck ( this was a black belt mover pick up truck). The t.v wasn’t wrapped up at all or anything. I find that very distressing as well. So please be warned and be very careful if you decide to use this company I would highly recommend NOT using it.

Move size: 3 Bedroom Home Service cost: $2500

I have never been so impressed with a company in my life. From the first time I called to schedule my appointment, to the estimate all the way until the last box was taken off the truck was a great experience. Moving is stressful but Black Belt Movers managed to make it a fun experience. They were careful with all of my belongings treating them as if they were their own. They made sure to communicate with me and each other throughout the entire move. I have to say this company stands apart from the competition, hands down Mad Ninja Skills will always take care of my future moves. Black Belt Movers thank you for all of your help.

Move size: 3 Bedroom Home Service cost: $760

I would not recommend this mover to anyone. Absolutely careless.

A. Despite the fact that they had done an inhouse inspection of the volume of the move prior to the move date, on the move day, the movers showed up with a small truck. Resulting in 2 trips. Since they charge by the hour, this automatically increased the move cost.

B. While moving the dresser up the stairs they banged into the dry wall, leaving a dent in the brand new construction. This is not the first time I have had movers move the same dresser up the stairs.. this particular mover is the only one who messed up.

C. They left one of the beds unassembled.. and put the mattress on top so that we would not know that the slats beneath were lose. I had to redo the whole thing myself

D. They left scratch marks on the walls, as they moved the furniture

E. To top it all when I brought the issue of truck: wall dent; scratched wall to their attention.. they very casually responded with 'these things happen'.

Service cost: $1050

Hire generally good, young people. Young = inexperienced. Poorly supervised and will try to muscle anything. In the process your furniture and home will be damaged. We had a very heavy object to move. They sent 4 men, instead of 6 promised. They sent an appliance cart! instead of the heavy duty cart promised. Totally inadequate. No other equipment. They borrowed our tape measure for openings, since they didn't bring one. When 4 of them couldn't muscle it, they asked us why we didn't hire professional movers for the job; they only move furniture and sofas.

A manager was out to look at the setup the week before and approved everything we were doing.

Totally unprepared and unsupervised. If you are doing anything other than simple furniture, be prepared for surprises and damage. And don't blame their people. They are generally courteous and will try hard. Their entire problem is management that will not manage and insure that what is done is what you wanted done. Management is looking at money, not satisfied customers.

Move size: 4 Bedroom Home Service cost: $2800