Atlantic Coast Movers

This was my first moving where I wasn’t stressed out or worried because my movers showed utter organization and professionalism from day one. You would find people pulling their hair out and getting worried with the tantrums some movers put up, however with Atlantic Coast Movers we had no problem of this type. The guys helped me relocate from  Calgary to Scarborough, On in 5 days and it was fantastic. The final price was really affordable and we received A Class services and I would have no hesitation and in fact pride in recommending them to all the people looking for a fantastic move.

Service cost: $1840

Here are a few facts about my experience with Atlantic Coast Movers:
- delayed pick up of 2 days (had to move out, dissemble and store the furniture at my own expense)
- very friendly and careful movers both at pick up and delivery.
- was applied a 50 dollars discount compensation, whether I accepted it or not ,and was non-negociable once applied.
- was offered early delivery (avoiding redelivery fees) which got cancelled by the time I confirm the address.
- delivery date changed 3 times
- wasn't confirmed the final weight until I asked. Estimation was quite off (1br=1755 lbs..).
- couldn't make a payment with credit card (tried 3 of them..) and had to pay cash
-missed a couple items. Was returned one a couple days later and started a claim for the 2nd.
-did not get compensation for the lost items (your relocation was covered under the Basic Liability Coverage at $0.60 per pound of damaged and lost articles. According to the damaged items the total weight should be between 60 and 100 lbs in total. We will take the maximum of 100lbs and therefore the sum of compensation will be $60, but as you are aware there is a deductible of $300 on each claim and if the amount of compensation does not exceed the amount of the deductible, the carrier is entitled to not proceed with any compensations.)

Moving isn't easy and Atlantic Coast Movers did not make it easier.

Move size: 1 Bedroom Home Service cost: $1533

Its always hard to change something in your life: your job, home etc., but sometimes you see no other choice. So why not to make all these changes pleasant, after all its only up to you how to feel about moving, you can whine around that its too expensive and too difficult, or you can hire specialists and take a break. And that's exactly what we have done. After hiring Atlantic Coast Movers my family and I peacefully packed all that worth packing and left for a new life. That means from Vancouver to Toronto). Only problem for us was that we had to live for a week at the hotel, but after 8 days of expectation we heard the most expected phone call, and everything started to change. By evening all our belongings were unloaded and we could finally sleep in our cozy beds. Wish you all, guys, good luck with your moves, hire only the best!

Service cost: $1760

Please don’t fall for the moving companies who quote ridiculously cheap numbers! I think it’s better to hire a company who knows how to do the job properly; even if that costs you a little more. I hired Atlantic Coast movers to handle my move because of their reputation. They are definitely not the cheapest moving company, but they charge very fairly. They really didn’t disappoint me. Their men were very efficient- from packing to loading! I was very glad to receive the delivery of all my belongings in perfect condition on the scheduled date. I really couldn’t have asked more. I think those few extra dollars really added value to this service.

Service cost: $2870

In a nutshell: ended up paying double what they quoted, for good delivered outside the delivery window (and delayed twice), several of which were damaged or broken. They rarely replied to email - had over a week where I didn't know where my stuff was (and periodically got calls asking when I'd be in Toronto - I was moving from Halifax to Winnipeg). Had to pay a company I'd never heard of (a lot of subcontracting so you don't really know who you are hiring), to someone I'd never met before they would open a UHaul and I could actually see the goods were mine. Some of the movers were nice people (though one complained and made inappropriate comments)- but VERY poorly managed. You really have no idea where your stuff is and end up feeling like your stuff is being held hostage. I'd much rather an accurate quotation from the get go, and accurate timeline. Also - very few driveways can hold a semi trailer - they really should incorporate needing a smaller truck into their business model to avoid being late due to needing a UHaul (or look it up on google maps). I did communicate all these concerns to them in an email - they never replied. I should add - they also listed everything as scratched damaged from the outset to avoid liability.

Move size: Studio Service cost: $2000

I move quite a bit for work and chose to use Atlantic Coast Movers for my move from Nova Scotia to Ottawa based on their reviews. Let me be clear, this was my WORST moving experience to date. Not only were there multiple delays with the pickup but what was worse was the lack of communication. I had to repeatedly call the customer service representatives to stay on top of what was transpiring. I didn't feel they understood my frustration and no efforts were made to ease my mind during this stressful time.

When drop-off came around, I assigned someone to receive the load. It wasn't until I arrived a week later and opened my boxes, that I noticed the multiple damages, scrapes, and scratches (not to mention a non functioning TV) as well as a missing box of kitchen appliances. I even had to contact the representatives by e-mail and phone on multiple occasions to even get a response to my initial damage claim. To which I was declined due to "the lateness of my submission". Had I known my things had a risk of being damaged to this extent, I would've made sure I was there to receive everything but I made the mistake of trusting this company and thinking all were in caring and sympathetic hands. My absence was taken advantage of and I know this by the way everything was dumped and left. DO NOT USE THIS COMPANY. THEY REFUSE TO TAKE RESPONSIBILITY FOR ANYTHING AND CUSTOMER SATISFACTION MEANS NOTHING TO THEM.

Move size: 1 Bedroom Home Service cost: $1396

I had just moved with Atlantic Coast Movers from Vancouver to Toronto. I am glad to share that nothing was lost or damaged. The movers at both places were punctual, professional and efficient. The initial quote was pretty accurate, and all the charges were clear. We did however had to wait 1.5 months for our stuff to arrive, and the situation was at times very frustrating. We understand that delays are sometimes unavoidable, but would have appreciated some more transparency in the communication.

Move size: 1 Bedroom Home Service cost: $1500

We moved from Vancouver to Toronto. Having worked in customer service I have learned that people usually review to complain, not to commend. So well done Atlantic for handling me and my possessions with the upmost respect and for delivering within my desired relocation period. The move itself was smooth. I have finally finished unpacking and I can now report that everything made it intact. So once again a huge thanks and you can be sure that I will be putting your name out there as a great relocation service.

Move size: 2 Bedroom Home Service cost: $2450