Average service price

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£ 180
Long Distance move average
90% less than market avg.
£ 137
Local move average
89% less than market avg.
How did we get these costs?

Review summary

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970 reviews

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Ian Bromley
Jan 03, 2019
Long-distance move from London, Greater London to London, Greater London

Total scam. Avoid at any cost.

Did the initial booking online got a quote of £28 for furniture to be moved 0.9 miles. In a follow up conversation the price went up to £62 as they were basing the £28 on moving 7 single records. On arrival and on the job the price went to £85.50. All for 0.9 miles.
Telephoned customer services, told tough.
Thoroughly disappointed and a very unhappy customer.
AVOID.

Service cost: £8700

Nhi Vu
Jan 07, 2019

Nina.

Horrible. I called to change the date and was confirmed that it is OK but then charge me 50% because they didn't update on their system, the remover didn't know the plan change. Also, confirmed that delivery after 6 pm as I was working, and then again. I have to rush anything for the delivery. Careful with your money and read term and condition before using their service. AVOID.

Service cost: £185

Paula Osu
Feb 21, 2019
Long-distance move from London, Greater London to London, Greater London

Not made for humans.

The driver was a bit earlier, but then impatient about me not being ready, but that was ok. I was expecting friends to help me bring things to the ground floor, but they were late. The driver wasn't very understanding. I mentioned I just had foot surgery, but he didn't care. He didn't offer to help for a fee or something, or any other solution. I had to bring things downstairs on my own with my recovering foot. I find it outrageous when companies forget they are working for people, and they have to adapt to unforeseen circumstances. Shame of AnyVan for not offering good solutions. I used AnyVan before when drivers were more human, I'm not using this service ever again.

Service cost: £410

Namisha
Feb 28, 2019
Long-distance move from London, Greater London to London, Greater London

Delivery.

The driver was meant to do a ground floor to ground floor pick up and drop of a shoe rack. The delivery address was on the ground floor, but it involved just FIVE steps and there was a trolley provided and the driver refused to drop it off. Additionally, Anyvan said that the driver was waiting for 40 minutes but we only got a call 10 minutes before the driver left. The driver is now in possession of our shoe rack and Anyvan says it's going to cost us double the amount to have it delivered. This is the worst service ever. Please never ever use them. Any other man with van service on gumtree would be better.

Service cost: £32

Alice R
Mar 26, 2019

Avoid at All Costs.

Where do I even start? The time they left the TV outside my property? The time the driver turned up early and then left and you still charged me? Appalling. Customer service terrible.

I have spoken to your customer service team and to team leader Anthony Hines who has barely apologised for what's happened. Absolutely atrocious. You should be ashamed of yourselves - your drivers are clueless and dishonest.

Service cost: £100

Gabriela C
Sep 15, 2019
Long-distance move from London, Greater London to London, Greater London

Appalling.

I had a truly harrowing experience with this company. I am not the type to post reviews but I felt this was needed. I had booked my slot with him between 1 and 3pm, a two hour window for him to arrive at the property. He did not show up. Upon ringing him, to try and determine if he was coming or not, he (Addel) not only lied to me regarding his current location, he also tried to con money out of a sixty year old non speaking English Romanian pensioner. Thankfully when he accused me of not paying, she informed me of this. At this point, we both established that he was a con man. I urge you to cancel any bookings with this man ASAP.

Service cost: £100

Caroline Wellock
Sep 24, 2019
Long-distance move from London, Greater London to London, Greater London

Dont use.

There was a time error on the booking - from their side, they refused to believe I booked it for the correct time. I called within 5 mins of receiving the booking confirmation and they point blank refused to amend or cancel the booking without charging me full fee for the incorrect fee plus a new full fee to rebook to the correct time.
Way better companies out there.

Service cost: £100

Antoine
Sep 25, 2019
Long-distance move from London, Greater London to London, Greater London

Avoid at all cost.

The driver refused to even attempt to park in a space that was big enough (my roomate's truck had parked there when she moved out the week before week).

After a while, he just decided to stop answering the phone, leaving me without movers.

Called the company, they sent new movers after asking for a £70 re-scheduling fee.

Interestingly, the new movers were able to parking in aforementioned space.

So far, no refunds.

Service cost: £210

San V
Sep 29, 2019
Long-distance move from London, Greater London to London, Greater London

Box stolen with Anyvan - Very poor service.

Don’t be carried away by their paid good reviews, we had a very disappointing experience! One of our whole box with valuables went missing out of blue and Anyvan didn’t do much to help us find out. Few of our boxes were left opened inside the van while carrying out the boxes. Everything happened so quickly and we were not let to double check the boxes. They had so many boxes inside the van already which made it even hard to figure out. And when we reported missing box, driver and customer service dept casually dealt with it. They did little to contact people whom they delivered after our delivery.Can’t believe a whole box went missing. Only ways of losing it are some one running away with it outside the property gate while we were carrying boxes inside, which is very unlikely as three of us were there. And second way, driver found it and never reported back to us. Very very disappointed with Anyvan service. Will never ever recommend!!

Service cost: £40

Filipe
Oct 17, 2019
Long-distance move from London, Greater London to Basingstoke, Hampshire

AVOID! Forced to book 2 teams to do the same job!

On the 3rd of September, I had the displeasure of using this company.
Avoid this service at any cost! I booked a house removal, paid £180 pounds for it and on the day of the removal 2 guys turn up and tell me they can't take all my items because they have other jobs. I then call their customer service who were the most useless and unfriendly bunch of people I have ever encountered and they told me I needed to book an additional removal team but this time based on time. I ended up paying £180 for the first team (who took half my stuff) plus £250 for 3 hours for the second team. Both teams took half of my stuff and arrived both at the same time at the destination address (my new house). Ridiculous! They didn't allow me to cancel one of the teams, didn't refund me on anything and the whole thing cost me over £400..
Find a real removal company, don't use these guys they are absolutely horrible!!

Service cost: £400

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Company Notes

AnyVan makes moving anything, anywhere hassle-free and affordable. Whether you're moving a sofa down the road or your whole home across the country, we've got a van for that!

We'll match you with trusted, vetted moving teams already making trips in your area, helping you save up to 40% on your move, cut wasted miles, and enjoy a truly hassle-free experience. AnyVan is the UK’s favourite choice for cost-effective, nationwide moving.

Is AnyVan a registered company?

There are no regulations or any required licences for moving companies that operate in the UK; however, if you want to avoid potential issues, check whether the provider you have chosen is registered as a legal business. Verify Companies House records of AnyVan here and make sure the moving company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of AnyVan here.

How to check if AnyVan is trustworthy?

For extra peace of mind when hiring AnyVan you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organizations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is AnyVan cost for local moves?

We have calculated an approximate local moving market average price from 126 reviews of people moving within Greater London to be £1263.

From 355 local reviews for AnyVan, we have calculated an average moving cost of £137 for local moves.

This could mean that AnyVan is cheaper with about 89% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is AnyVan cost for long distance moves?

From 317 reviews of people moving long ditance, we concluded that the market average costs are around £1730 when moving long-distance.

For AnyVan, we estimate that their average long-distance moving costs will be around £180, based on 388 long distance moving reviews.

This could mean that long-distance moving services costs of AnyVan for moving between states is cheaper with about 90% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed AnyVan. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on AnyVan - a professional company located in , London. Discover London, Greater London moving companies.

*MoveAdvisor may not be affiliated with AnyVan and the estimates may be provided from other professional movers in our network.

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