Average service price

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$ 2601
Local move average
54% more than market avg.
$ 4464
Interprovincial move average
36% more than market avg.
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Review summary

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85 reviews

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Patrick Craig
Nov 08, 2019
Local move from Huntsville, ON to Newmarket, ON

Zero accountability.

The good. AMJ Barrie's storage manager. Yvonne in the office. The movers themselves they were excellent.
The awful. The sales lady underestimated by 30%. Zero follow up and project management. The manager/ owner. No follow up. Promised to return multiple calls. Finally got a subordinate to call.Offered an extra worker. Didn't happen. Way too much money for this shoddy organisation.

Move size: 4 Bedroom Home Service cost: $4000

Official company response

Hi Patrick,
Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send directly to me at customercommunications@amjcampbell.com

Many thanks, Charlotte.

Beeo Ad
Jan 30, 2020
International move from Calgary, AB to , QA

Very unprofessional and rude.

One of the ways to know a good company that really cares about their customers is how they respond to feedback. I have carefully read the response to reviews by this company, it was filled with : blame-game, rude , unprofessional, scripted and threatening comments. I am not surprised, because this shows exactly how they have responded in my communications with them and my experience with them. So, I won't go into the details of what happened and what did not happen, because, I'll likely get the same response and will likely aggravate the situation. I'll simply do what aggrieved customers do - next time take my business elsewhere, not recommend them to anyone and discourage anyone who wants to use them. Period!

Move size: 3 Bedroom Home Service cost: $16000

Official company response

Hi, Good Afternoon, Thank you for the feedback. AMJ Campbell pride ourselves in the service we provide, including international moves, and for this reason, only deal with FIDI-FAIM Certified International Movers to ensure a seamless relocation. We have re-visited the quote provided by the agent chosen by you, and it is evident that the agent was unfamiliar with air shipments and the cost associated with it.

That you may find some comfort in venting your frustration through social media we must accept. We do, however, take any untrue and highly defamatory comments towards our company and associates seriously and ask that you direct your concerns to customercommunication@amjcampbell.com
Regards,
Charlotte.

Kim Liddle
Nov 25, 2019
Local move within Ontario

Excellent service and smooth long distance move.

I recently moved from Niagara Falls to Montreal .

After researching various moving companies I decided to go with AMJ Campbell- an agent for Atlas Van Lines.

From all of my research and reading reviews I frankly couldn't find any companies that didn't have negative reviews.

It's a bit of a minefield and you are making a leap of faith to a certain extent.

I liked the fact that they are a long established company and have offices in the destination city.

They weren't the lowest quote I received but not the highest either

I dealt with an agent based in Oakville and I believe the movers themselves are based in Mississauga- John Dorego and his colleague who's name unfortunately I don't recall.

The agent did an on site inspection for the estimate.

He was personable enough but did find him quite difficult to deal with afterwards- I had to really push to get details on the estimate, insurance and the overall moving process- he wasn't at all proactive.

I was given a quote of $1850 based on 1400 lbs.

As it was a small move I was given a delivery window of 10 days.

The move actually came in under estimate after it was weighed- in the region of $1500 and the delivery was made 2 days after the move out.

There were some challenges with the condo building processes- they had to work pretty quickly to unload .

I was very impressed with both of the movers- they did both the load in Niagara Falls and the unloading in Montreal.

They were professional, efficient and friendly.

Everything was delivered and nothing damaged

All in all it really couldn't have gone better.

Move size: 1 Bedroom Home Service cost: $1500

Official company response

Hi Kim, thank you so much for writing such a wonderful review. We're so pleased to hear about your experience with us and the team.
We hope you are settling in and enjoying life in Montreal! All the best - Charlotte.

Sara Rattray
Nov 27, 2019
Local move within Red Deer, AB

Quote And Info Moving Not on Par & Misleading.

I am very disappointed in how my understanding of the actual quote was to be..Totally misconstrued to say the least.. as to travel time being added from Calgary to Red Deer.. WHY WOULD I ASSUME THAT I WAS PAYING FOR ADDTIONAL 1 1/2 HRS WHEN I WAS NOT TOLD IN LAYMAN TERMS?? APPARENTLY I WAS LEFT TO PRESUME THAT I SHOULD HAVE KNOWN; BY THE REP MIKE ROOKS.. A TOTALLY BAD EXPERIENCE AS TO THE 2 LOADERS/MOVERS.. VERY UNPROFESSIONAL TO SAY THE LEAST !! WILL NEVER RECONSIDER USING AMJ AGAIN..EVER.

Move size: 2 Bedroom Home Service cost: $698

Official company response

Hi Sara,
Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send directly to me at customercommunications@amjcampbell.com

Many thanks, Charlotte.

Maria Psyche
Mar 09, 2020
International move from London, ON to , NET

2 months, full price paid, not shipped and no news on our stuff.

This is about AMJ Campbell London (ON). International shipping Canada to Europe. 2 months after giving our goods to them we hear no news regarding loading or shipping. For all we know we may never receive the goods nor getting insurance compensation as they can make excuses to drag this on indefinitely. Certainly why should they deliver now that they received the full payment. Stupid me.

Move size: Partial Move Service cost: $1977

Official company response

Hi Maria
Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send directly to me at customercommunications@amjcampbell.com

Many thanks, Charlotte.

Janice Van Olst
Jun 05, 2020
Local move within Saskatchewan

No Compensation for undelivered items.

Basically have been waiting since Nov.2019 (it is now June 2020) for compensation on $2000 worth of tools and machinery which was not delivered. I have been told that because I signed off on the huge amount of paperwork on moving day (which I did reluctantly and under the extreme stress of the move) I would receive NOTHING. This is after I was told to itemize and price everything I was missing. This took an entire day at a hardware store and that turned out to be a colossal waste of time. Why did they require me to do this if I was never going to get reimbursed?? I believe they are more concerned about insurance premiums than cu stomer satisfaction. I doubt $2000 is a great number for them but it sure is to me since during Covid-19 I have been unable to work so how am I to replace them?

Move size: 3 Bedroom Home Service cost: $16000

Official company response

Hi Janice,
Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send directly to me at customercommunications@amjcampbell.com

Many thanks, Charlotte.

Susanne
Jun 13, 2020
Long-distance move from Alberta to British Columbia

Reliable and efficient.

Moved items from Calgary to Kelowna. Arrowsmith who is contracted out by Atlas Van Lines by AMJ Campbell was the best mover. I would definitely recommend them. They showed up early. They were calm and hard working gentlemen from Arrowsmith which works out of BC (on the island). When they dropped off items in BC, they let me know exactly when they were arriving. They kept me informed and they did a super great job!

Move size: Partial Move Service cost: $1500

Official company response

Hi Susanne! Thank you so much for the wonderful review. We are very pleased to hear about your experience with us from start to finish. We hope to see you again very soon! - Charlotte.

Charles Jackson
May 11, 2020
Local move from North Vancouver, BC to Victoria, BC

Move Vancouver to Victoria.

Just completed a move from Vancouver, BC to Victoria, BC during the Covid 19 pandemic. The company contacted me within 24 hours to walkthrough an inventory of my contents in order to complete the quote. They maintained regular contact until the day of the move itself to make sure I was ready for the movers.

The movers showed up on time and were friendly and fast. My 2 bedroom condo was packed within 2.5 hours, including a complete wrapping of all furniture. No damage done during the load.

The next day the movers again showed up on time and took only 2 hours to load all the contents into our new location. Friendly service and no damage again on the unload. We tracked all the inventory and everything was moved as requested.

We would gladly hire AMJ Campbell again should we need to do another move.

Move size: 2 Bedroom Home Service cost: $4000

Official company response

Hi Charles! Thank you so much for the kind and detailed review of your 5-star experience with us. We hope to see you again really soon! Stay safe during this time! - Charlotte.

Tammy Schmidt
Aug 20, 2020
Long-distance move from Alberta to Ontario

Deeply Disappointed.

Deeply disappointed and let down during a very stressful and difficult time. This was a HUGE move for our family. We moved across the country, from Alberta to Ontario, and had all of our belongings placed in storage, with AMJ Campbell (18552 111 Avenue) for 6 months while we looked for a new home. AMJ Campbell packed all of our homes belongings and they were to unpack our belongings at our new home. We ended up moving into our newly built home in April, 2020, during the pandemic. The timing was very stressful and we asked AMJ to bring in our belongings and we would unpack everything given the circumstances (the pandemic). It took us some time to unpack and get settled. Many of our belongings were damaged and we were making a list of the items along the way. My husband was in regular contact with Larissa and Don at AMJ Campbell and they told us to "take our time" in submitting the list of damaged property. Upon submitting our list, we were advised that we were passed the 60 day time limit??!! We expressed that we were not advised of the time limit and in fact, given that WE were doing the unpacking and given the very unprecedented times, we were told to "take our time". AMJ Campbell (Don and Larissa) and Atlas Canada (Debra) informed that our list of damages were submitted 48 days past their required 60 days and "for this reason (they) must decline liability for (our) Statement of Claim". Moving during the pandemic has been very stressful and we have dealt with many compassionate companies during these difficult times. AMJ Campbell/Atlas Canada is most definitely NOT one of these companies. They are NOT a professional, dependable or compassionate company.

Move size: 3 Bedroom Home Service cost: $39145

Official company response

Hi Tammy,
Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send directly to me at customercommunications@amjcampbell.com

Many thanks, Charlotte.

Geoff Butler
Dec 26, 2020
Long-distance move from Maple Ridge, BC to Port Colborne, ON

Move from Vancouver to Ontario

I normally don’t write reviews however i am very disappointed with Amj Campbell and how they managed our move and their complete lack of customer service. I will keep this brief and factual from my point of view. I paid for packing unpacking. Original Quote given from amj and final bill were completely different. 17% higher and we were never advised until the day of unloading where they demanded payment. The loading of our house in Vancouver took well over 13 +hours and when we left our house, they still hadn’t finished and our belongings were strewn out all over our driveway and front yard. Only two movers showed up and one of them left part way through, as he had a previous engagement! At one point the driver asked me if I could help with dismantling furniture and bringing things down to the truck! The driver told me that this move was not well planned out! When we unpacked everything was mislabeled. I never heard from anyone after being given the original quote and was never advised of any changes until the day of payment. If I had known that the quote was subject to a 17% change, I would have gone with another company. The customer service I received was appalling and I was treated very poorly by senior management and all I heard was excuse after excuse as to why things happened. Prior to this move, I had moved 5 times with my company and never experienced (with different moving companies) such issues and I would never use or recommend amj Campbell to anyone and be very suspect of their quotes and the final costs. Also do not expect any empathy or support in regards to their customer service if you experience any issues. Very disappointed!

Move size: 4 Bedroom Home Service cost: $23000

Official company response

Thank you for taking the time to bring this to our attention. We apologize in advance if your experience has been less than what we intended, and can assure you that your concerns are taken seriously. We will begin a process to review and resolve your concern immediately and should you have any additional information that you would like to provide, please send it directly to me at customercommunications@amjcampbell.com

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Company Info

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Their address is 6140 Vipond Drive, Mississauga, ON, L5T 2B2 , but movers usually cover a much larger area.

Company Notes

We get it: moving can be tough. It’s a headache you’d rather not have. But here’s where we can help. As Canada’s leading moving company, we’re in the business of taking the stress out of your move.

Whether it’s a short hop to a new apartment in the neighbourhood, or a major office move to another country, we’ve got you covered. Are you looking for a temporary home for your things? We’ve got storage solutions to fit your needs, too.

About the Business

AMJ Campbell Van Lines reviews, ratings and consumer reports online. Read real AMJ Campbell Van Lines complaints and testimonials.

Licenses & Certificates for AMJ Campbell Van Lines

Before hiring a moving company like AMJ Campbell Van Lines you should generally make sure you are dealing with a legitimately registered business. Some moving companies are incorporated in a specific province or territory and others are federally incorporated.

You can lookup federal corporations by name in the Corporations Canada online database.

When looking to hire a moving company from Ontario, you may want to lookup your company in the provincial register: Business name registration, Ontario.

Canadian moving companies that perform deliveries to USA or prick up customers from USA, should have a valid DOT number to operate legally.

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Generally, all businesses have to register in the province or territory in which they do business.

You can get a free moving quote from registered movers with our moving cost estimation tool here.

What is AMJ Campbell Van Lines cost for local moves?

We have calculated an approximate local moving market average price from 355 reviews of people moving within Ontario to be $1691.

From 34 local reviews for AMJ Campbell Van Lines, we have calculated an average moving cost of $2601 for local moves.

This could mean that AMJ Campbell Van Lines is more expensive with about 54% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is AMJ Campbell Van Lines cost for interprovincial moves?

From 411 reviews of people moving long ditance, we concluded that the market average costs are around $3276 when moving long-distance.

For AMJ Campbell Van Lines, we estimate that their average long-distance moving costs will be around $4464, based on 13 long distance moving reviews.

This could mean that long-distance moving services costs of AMJ Campbell Van Lines for moving between states is more expensive with about 36% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed AMJ Campbell Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on AMJ Campbell Van Lines - a professional company located in 6140 Vipond Drive, Mississauga, ON, L5T 2B2 . Discover Mississauga, Ontario moving companies.

*MoveAdvisor may not be affiliated with AMJ Campbell Van Lines and the estimates may be provided from other professional movers in our network.

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