American Knights Moving

I am disappointed. I inherited a midcentury modern couch and a Haywood Wakefield bedroom set from my parents, which is very special to me. It was their first furniture set, bought in 1956. I needed to move them from Louisiana to California. My sister recommended American Knights Moving (AKM). Unfortunately, I did not do much research. Their website said they were not a broker and owned a truck fleet. Their pictures on Google showed two men in AKM shirts carrying a mattress into an AKM truck via a ramp.

If I had done the research, I would have discovered that AKM earned an "F" rating from the Better Business Bureau. With a consumer alert because they require any negative reviews to be removed before they pay a claim.

If I had done the research, I would have discovered that many claims, including deceptive business practices, had been filed with the Federal Motor Carrier Safety Administration against AKM.

The pickup went flawlessly. Four movers showed up, expertly wrapping and protecting the furniture. They then loaded it into an American Knights' truck without a hitch.

The problem began at the delivery. The furniture had to be moved to the basement via a set of stairs with a 90-degree turn through an entryway with a ceiling height of only 6 feet 9 inches. By the way, the couch is almost 9 feet long, and the dresser, I would guess, weighs over 300 lbs. An 18-wheeler from a moving company other than AKM showed up for delivery. There was only one person in the truck, the driver. I asked him where his help was. He said he was alone. I could not believe that American Knights would send someone alone for delivery when four movers were sent for pickup. After some back-and-forth conversation about the delivery, I figured I did not have much choice.

I gave him the money. He then opened the truck door. I could see that the dresser had no protection on. What had happened to all the blankets that were wrapped and taped nicely around it? I asked the driver about this. He said he had to unwrap the dresser and take the drawers out because it was too heavy to load by himself. The dresser had been damaged, scratched on top and one side. The damage was not caused by an accident while the mover was careful, but by negligence, moving it unprotected and leaving it unprotected. I said, "Don't they give you help?" He said that he has to do deliveries alone.

He halfway wrapped the dresser back up, threw some folded packing blankets on the ground in front of the trailer door opening, and pushed the dresser to the edge.

I said, "Hey, what are you doing?" It looked to me like he was preparing to drop the dresser onto the packing blankets, about a four-foot drop. Where is the ramp like in the pictures? I thought.

He looked at me and said nothing.

I said, "I'm not going to let you drop that thing down. You will destroy it."

He said, "Don't worry, I got it."

At that moment, I was in a panic. I felt as though the driver's only goal was to get the furniture down in the basement, no matter what its condition was in the end, if it was delivered as a pile of sticks, job done.

I ran over to the truck, put my hand on the dresser, and said, "I will help you lower this thing." I did. I helped him move all the furniture, ensuring each piece stayed safe. I helped him move the couch, which was a struggle for the two of us.

In the end, a piece of custom-cut glass for the night stand was missing, the dresser was damaged, and the dolly damaged one of the steps to the basement.

I feel like I got baited with a white glove professional moving company, then switched to a one-man show.

I asked for a partial refund of the delivery. They refused because the driver said he didn't need help, but AKM wrote the driver up because he should have had help. They offered me $100 for the steps and around $180 for the dresser. I have an estimate to repair the dresser for $1200 to $1400, and I will have to pay movers to bring it to the shop and back. I will not be using American Knights for that one.

Move size: Partial Move Service cost: $2500

I hired this company for a move between Ohio and Nevada.  They were very friendly and courteous over the phone and showed up on time to pick up everything.  They warpped up everything quickly, but not in a hurry.  They did break an alarm system wire, due to carelessness.  They told me it would only take 10 business days to deliver everything as they had a bunch of shipments going out West this week.  As it turns out they lied.  I called at the two week interval to inquire about my belongings, only to be told it was still sitting in a warehouse in Cleveland.  I called the following week, and still nothing had been moved.  They never contacted me to inform me of the progress or lack thereof, I had to continuously talk to dispatch to find out what was going on.  Finally, after 30 days they get the furniture here.  The driver told me when he reached the apartment complex that no one told him it was this small parking lot and that the 18 wheeler would not fit through the tight parking area.  I referred him to the paperwork I filled out when they picked up my stuff that the parking lot required a smaller truck.  They wanted to charge me $275 extra, but since the paperwork indicated otherwise, they had no choice but to cease and desist.  Make sure you contact your new place and find out if an 18 wheeler will fit. Keep a copy of your papaerwork,  The guy who picked up the furniture did not inform me that if a truck could not fit they would charge you extra.  He said simply it was no big deal. They did a decent job, but I ended up with one broken lamp. Except for the two damages above and the lies by the guys who picked up the furniture about the amount of time to deliver, it was done fairly well.  We will see if they refund the money for the damage they caused.  I would not recommend American Knights moving.  They were cheap, but you get what you pay for in the end.

Service cost: $1610

This is the first time I had used an actual moving company. I don't recommend it. If you can rent a truck, save yourself a lot of grief and move yourself. I went through a booking agent, they did not take down the inventory I was listing to them. I tried getting the list corrected three times. They were more interested in getting their payment, instead of listing my inventory. The person I talked to said that the driver will just charge me if the inventory she was taking didn't match what was on the paper work. They told me I would owe the driver 1737$ on pickup and 1737$ on delivery. I had to pay the booking agent a third upfront before I could get a confirmed date. American Knight cancelled from arriving on the date because they could not get me on the phone the day before. I work and they don't want us to do cell phones on work time. They left one message at 3:30 the day before saying they couldn't reach me so they were rescheduling it for the next week. If they would have called 48 hours ahead a time and left a message then I would have called them back. I thought the deposit meant I was confirmed for the moving date. American Knight didn't see it that way. I spent the next week waiting for the movers to arrive. Every day their office would send an email saying they were scheduled for xx day. On the newest scheduled day I would call in the morning to confirm and they would confirm it. However when no one showed up I would call again and would get the run around. Finally when they showed up the driver told me I had more things then were listed. I explained about trying to get them to correct it. He demanded an additional 2245.50$ in cash be paid. When they left with my things I found one of the bathrooms they had locked the door and closed it so I had to have someone come in and get it opened. Once I arrived in Maine and leased an apartment, I contacted them for delivery. They would not give me a specific date. They just kept saying they would let me know. I ended up having to go buy basics as I sat in my empty apartment for 5 weeks. The truck arrived 2 hours later then he said and one of his helpers did not show up at all. They were unloading past 10:30 pm. He pointed out one chair they had broken. In the next days as I unpacked I found all the things they did not bother pointing out. Because I had signed the papers the driver shoved at me upon pickup where he had said if I didn't ship by weight it would cost me about 5000$ more I agreed to ship by weight. So that meant they are only obligated to pay damages based on weight. As I read the claim process where it explained what ship by weight really meant, I realized that there was no point in listing most of the things that they had damaged. I listed my chair just to see what they would end up offering me. For my ruined chair they offered me 35$.

Move size: 3 Bedroom Home Service cost: $7416

So many issues with this company.
They showed up and were seeking more money for the move. No packing material. Next they did $500.00 dollars worth of damage to my wood floor and to this date the owner Max has yet to live up to his promise to pay for the floor repairs. Next upon delivery only the driver showed to move my things into my place. Dragged things on the side walk which caused things to be soled. Next missing item. Driver called a few days later saying he found my item and it is in Ohio. In a week it will be delivered. It has now been two months and still no item to be delivered. Please don't trust this company. Pay more cheap is definitely is not better. You get what you pay for. You want cheap and terrible choose American Knights Moving & Storage. If you want better choose a reputable company.

Service cost: $2000

F you want to pay someone to break, steal, lose, and damage MOST of your things AND you like the idea of mice/rats building a nest in your boxes while in the care of said movers, then use this company. They found me through some internet form I filled out. After speaking with Dwayne Lockett several times about my specific needs and getting his assurance,l contracted with AKMS to move me from Cincinnati to Houston on 9/27/13. I needed them to pack my things, two months of storage in Houston, and was pretty set on my delivery date (new job).  NOTHING That the sales rep told me turned out to be true. The first issue was that after they loaded truck, they changed the price by more than $1k! Second, unbeknownst to me, they took my things 4 hours north to Cleveland to store it. After that, I never heard from them. They failed to answer calls or emails for the entire two months. I called and called and called to confirm my delivery date. I eventually made my way over to their office in Houston. I was horrified by how crowded and dilapidated it was and suspected then, my things were not in good hands. 5 days late, my things arrived. When they opened the truck, my things started falling off the truck. I watched in horror as my piano came off missing its front two legs. That was only the beginning. They lost the legs and screws to MOST of my furniture. My canopy was in pieces. The supports for my beds were missing. I had tables without legs. All of my wall pictures were broken. Plastic bins were simply in pieces. The worst part was that I opened one of my wardrobers and noticed a horrible smell--like rodents. My leather bags had holes and my blankets were in tatters. When I got to the bottom of the box, I found a rodents nest!! Instead of being the least bit apologetic or sympathetic to my staggering losses, this company's managers have threatened to "come to my home," and even dared me to call the police. I have yet heard from one person from this company apologizing for what happened to me. They act as if I inconvenienced THEM when I reported them to the Attorney General, BBB, and DOT.  I have countless video and picture evidence. I doubt that "extra insurance" I paid for is even legitimate. They even tried to get me to sign a liability form BEFORE MY Stuff was unloaded releasing them from future litigation..NOT!!

Service cost: $4254

We just moved from San Antonio Tx. to Franklin Tn. We were provided an estimate from International Van Lines. It was 1 of 3 we received from various companies. All of the quotes were similar in price. We chose International Van Lines because we had a previous experience that went pretty well. American Knights Moving out of Houston performed the physical move.
It was agreed that our belongings would be transported in one semi trailer. Our quote was for $11,132.00.. similar to the other quotes we received to be completed over 2 days. On moving day, American Knights showed up 3 hours late and with 2 smaller moving trucks. They said our belongings would be transferred in Houston. My wife argued with dispatch but to no avail. Needless to say, this was just the beginning..

To add insult to injury, after having loaded 3/4's of the first truck, the foreman told my wife the price was going up an additional $3,800.00. They wanted her to sign the bill of lading agreeing to the charge and she declined. She was ultimately strong armed into signing the final paperwork to acknowledge the $4,100.00 check she wrote them. I find it impossible in 2019, that an estimator (or estimators from 3 companies) could misquote a job by 34% when all 3 inspected the home and took inventory. They continued loading their trucks until just after 1:00am. I'm appalled that they kept my wife there that late and forced her find a hotel room at that time.

Upon delivery of our furniture, they demanded the additional $3,800.00 or they would not deliver our belongings. The manager actually had the balls to call me and say "call the police or the department of transportation your wife signed a contract". It was a bill of lading moron. He was rude and totally unprofessional and I'll just leave it there. To throw some additional salt in the wound, they had just 2 movers with 1 smaller truck show up with the first load. They had to go back for a second load with the same truck. It took them until early the following morning to unload our belongings.

We have had the ability to unpack approximately 70% of our boxes. We have damage to the master bed footboard, damaged fragile items like plates, dishes, ornamental vases and a television. In addition we had 3 wardrobe boxes delivered water damaged and still soaking wet!
This conduct should be prosecuted! Stay away from these crooks!

By the way, International Van Lines, who had been in constant contact prior to the move became invisible in the aftermath. They won't even return phone calls.

Move size: 4 Bedroom Home Service cost: $14932

DO NOT USE THIS COMPANY

If I could give this company zero or negative stars, I would. I cannot even begin to describe the lack of care with which my items were treated. I moved from Columbus Ohio to Houston Texas. I was originally quoted roughly 1800 dollars for my move. I was only moving a one bedroom apartment, and did not even move my bed or dining table. By the time all of the hidden fees were added, my move turned into 2500 dollars, which was 700 more than I was originally quoted. There was a stair fee, a long carry fee, a fee for needing a shuttle because the semi couldn't get close enough. No one informed me of any of those fees up front. I asked specifically about my leather couch, tv stand, and jewelry armoire because I wasn't sure how they needed to be packed. I was told that I could just wrap them myself and that the movers would blanket the ouch and tv stand without a charge. Upon arriving, I was told that my couch would have to be packed specially which would be an extra fee, as well as my tv stand and jewelry armoire. All things that I described in detail and asked specifically about ahead of time. I also spoke about how long they thought it would take to deliver my items, and every time that I asked (i asked every step of the way) I was told it should be there by the end of the next week. Fast forward two weeks, and I'm across the country with no stuff. I called and emailed, but did not even get an answer or call back for several days. When I finally did, they told me it would be a few more days. Then a few more days. The date kept getting pushed back, and it took 20 days for my stuff to arrive. When my belongings finally arrived, I was horrified. Over half of the boxes were damaged, dented, or crushed in some way. My tv stand (which I paid extra for the movers to pack themselves) was broken and the drawers would not open. My jewelry armoire (which again, I paid for the movers to pack themselves) was completely broken and had to be zip tied just so I could stand it up. A box that contained expensive glass vases was completely crushed, resulting in a pile of shattered glass upon opening it. And the biggest thing, an extra large box which was clearly marked as fragile was dented in several places. inside the box was a statue that I had sculpted myself for my senior thesis (i just graduated with a BFA) The statue is damaged beyond repair, and it is impossible to replace as it was an original piece of art. I specifically spoke with the company several times about the best way to pack and transport it, and I was assured that if I padded it in a box and marked it that it would arrive safely. I cannot explain how upset I am. So many things that were broken were important to me, and after being assured that my belongings would be treated with care, I cannot help but feel lied to after seeing the condition of my boxes. My belongings were not treated with any care whatsoever, I essentially paid 2.5 thousand dollars to have half my things destroyed and spend nearly across the country with nothing. I have *NEVER* dealt with such a company that cared so little about it's customers. Do yourself a favor and avoid this company at all costs.

Move size: 1 Bedroom Home Service cost: $2500

Where do I start.. what a nightmare. We moved from Ohio to Texas. The movers picked up in Ohio in May 2nd and we got our things May 25th after being told it would get to TX May 16th.

In Ohio the guys were FOUR hours late and it took them FIVE hours to load a 1 bedroom 1 office apartment.

In TX it took the guys about an hour to unload everything.

The driver and my fiancé got in a shouting match because he tried charging us an extra $300 for a “long move” which he knew was BS. We didn’t pay it.

The move cost nearly $4,000 and they stuck us every chance they got. It was supposed to be around $3,000 but all the extra fees added up.

Our boxes are completely smashed, wet, things inside ruined. Our mattress was wet and has a hole torn in it. Furniture has scratches, dents and dings.

Broken dishes, broken boxes, etc. I AM LIVID!!

Truly, what a nightmare!! I would absolutely not recommend this moving company to anyone.

Move size: 1 Bedroom Home Service cost: $4000

We have had the worst experience possible. Our boxes have been crushed, items broken. Including wardrobe boxes where the metal bars were bent in half. These were full wardrobe boxes, how do you bend the metal bar?

Half of our furniture did show up, where's the other half? We have no idea. No one returns our calls. So for the past week we've had a single bed, the other beds haven't arrived or they've arrived with no mattress and only half the frame.

Communication has been non-existent. We've left multiple messages from nice; "hey give me a call" to not as nice messages. Nothing works.

Evelyn is frankly worthless.

Run far away.

Move size: 4+ Bedroom Home Service cost: $6000

Our items were picked up on June 28, 2022 and finally delivered to us on August 9, 2022. We were told that for that distance the longest normal time to wait for delivery is 15 days. The do not count weekends in those 15 days, which is ridiculous. When I am living in an empty house for that amount of time, it does not matter whether it is the weekday or the weekend. The cost of the move was around $13K, so we expected a better experience. I wish they would not have taken the job because I am sure they knew they were not going to make those 15 days when they contracted with us. To me that is dishonest. We got a credit for a whopping $160 for our trouble. Not only did we have to wait 42 days for delivery (and yes, that includes weekends), when we got our delivery we were aghast at the condition of the boxes. They were crushed and falling apart. Items marked "fragile" were on the bottom of the pile. My husband's father's china that he brought from Japan during the Korean war were in a box that was destroyed (see picture). The crew consisted of 2 people, and they had no idea how to put the bed together (it is a Sleep Number). A relay switch was missing, along with the screws for the TV stand. The guys just shrugged their shoulders and told us to send in a claim. Do not use this company. I have moved about 20 times in my life, and utilized a moving company for about 1/2 of those moves, and this is by far the worst experience I have ever had. It was a stressful, expensive experience that I hope to never have to go through again. Do not use American Knights Moving- for your own sanity.

Move size: 3 Bedroom Home Service cost: $13000

Exhausting and completely unacceptable behavior on multiple fronts but let's go through this.

1: On pick-up they were a full day late and we were not given advanced warning of it until several hours after they were to arrive.

2: Following day were told they'd arrive at 8:00, didn't arrive until 11

3: Didn't write down the "latest delivery date" on contract while claiming it verbally, presumably to prevent liabilities.

4: No attempt to deliver by the specified date, waited 6 weeks for drop-off. Boxes were just put into a local storage unit and untouched for over a month while movers kept saying they needed to find a truck. Delivery time estimate was between 9-11 am and they didn't arrive until noon.

5: Entire boxes and all large furniture (couches, desks) were contaminated with rat droppings and urine which were also tracked throughout the whole house. Biohazard cleanup company advised clothes should be unpacked outside in case dead rats fall out and every item from boxes should be sanitized or discarded. Entire household requires cleaning as well.

6: Ignoring the biohazards for a moment (what a statement) some other boxes showed severe physical damage as if tossed around or jammed into hard objects and many boxes were crushed at the top as if from dropping on top of one another.

TLDR: consistently and excessively late, rough handling of boxes, and egregious biohazard contamination from rodents.

Move size: 3 Bedroom Home Service cost: $8943

To whom it may need some information.  This company is the worst that you can hire.  I have move a few tmes, 7 to say the least and have never encounter this problems, and have never place a complaint in my life.
 
I will be happy to show all the paper work, and I am in the preocess of filing a sue against this comapny.  They not only damage my furniure but stop paying the insurance that I Have on record, so I was denied by the insurance company.
 
Please do not hire this company, read all the reviews and complitas that they have against them. You will be very dissapointed.  and if you need proof off all the damages they caused please do not hesitate to email me.  Claupdv@gmail.com.

Service cost: $3200

Danger!! Do not use this company!!  I planned a move from Houston to Dallas.  I was promised/quoted a 32' truck which would handle (promised) 2000 cubic feet of space.  The company arrived with a 26' truck and told me that there would be an additional $650 charge for a second truck.  I complained and they waived the fee, but that was jsut foreshadowing of what was to come. The movers loaded all of my belongings into one truck and drove to Dallas. They screwed around in Houston all day and didn't arrive at my house until 9pm.  When there, they demanded more money than what was quoted and said that they would not release my things until I paid.  They put me on the phone with their "regional manager" that belittled and threatened me.  While I was talking to the manager, the workers quit/left because they didn't think that I would tip them. Nothing was resolved and the driver stayed at my house until 11pm while threatening to drive back to Houston with my things.  I finally agreed to pay more than quoted to get my things and the driver came back in the morning to move us in.  We were bullied into paying more than what we were quoted and on top of all of the aggravation, the mover complained to my wife the whole time. I never write reviews on anyone, but please do not use this company!  Since our experience, I have called the company multiple times to retreive the extra money that was charged and they will not return my call. These guys should be out of business and I hope my review will influence at least one person who would make a mistake by using the company.

Service cost: $1500

I ordered for moving from Texas to California. My mover was supposed to pick up my stuff on Monday, but they called me that they cannot because they were busy (Don't over book). However, I said ok. They were supposed to pick them up on Tuesday from my storage, which they did not without notifying me. On the day, I even emailed to the moving consultant (who took my order) to ask the drop off date. The response was " Yes our Driver will be picking up today. Our dispatcher will have a drop off date tomorrow afternoon." So, I waited for the call from dispatcher. I did not get any call by the end of Wednesday. I called and I found out that they have not picked up my stuff yet. Their customer service was terrible. It has been already three days behind, but they do not think nothing is wrong! The moving consultant was very nice, but their service is not organized at all. Oh, I got a call on Tuesday morning 7am in CA time (I am already in CA) from their customer service "how did you move go yesterday?" The lady had no idea about the delay. I am still waiting for calls from them to be notified when they are picking up my stuff and when I am getting them here in CA.   .

Service cost: $1079

If you have any breathe left in your body DO NOT use this company.   They were 9 days late on delivery and I was missing boxes with important information that was packed and the company does not care.  CUSTOMER SERVICE DOES NOT EXIST WITH THIS COMPANY.   Lets not forget about the extra charges for 2nd floor that the customer service representative fail to tell you about until the movers get to your residence.   This company was the worse decision I have made all year.

Service cost: $2900

After reading several reviews, I was hesitant to use any moving company - but I took a chance on this company. I'm glad I did. While the pickup was late, it was the same day and they were very professional and apologetic. The driver had a new truck, but you could tell there was engine trouble from the sound of the engine, so it was understandable that they were a little late when driving from Houston to San Antonio. After that, the experience was great. They arrived on time with my stuff, all intact. They unloaded with care and the price was exactly what was negotiated from the beginning. I have recommended these movers to other people.

Service cost: $1300

I am so motivated to write a review about my bad moving experience with Right Start Moving and American Knights. I signed a contract with Right Start moving for my move from Dallas to Iowa City for a full service pack and move. People from American Knights came to pack my stuff. First they arrived an hour late and then as soon as they stepped into the house they concluded that I had lot of stuff and raised the price. Needless to say that calling Right Start Moving was useless since they did not pick up my phone nor did they answer my voice mails, when thry were so prompt about it before I signed the contract. Since I was running short on time I signed a new contract with increased price. But what a trashy job they did with packing! They brought huge boxes and Literally just threw our stuff in their. They did not care whether the stuff was fragile or glass or whatever. They packed our counter top oven on top of wine glasses which of course broke when we received them. We have so much damages to our plastic wares and glassware! They threw in our XBOX in a huge packing box which had other hard things on top of each other. My 900$ mattress has a big tear and greasy stains all over. On top of this when the movers did not listen to our concerns when they were packing our stuff. I was told that the stuff will reach in 7-10 days but our stuff arrived so late. The dispatcher at American Knights did not answer my phone calls nor did she answer my voice mails. I had to dial another extension to reach her but I must say the guy was kind enough o walk over to her desk and talk to her. My advice would be to stay away from American Knights and Right Start Moving.  I had a very bad experience, I paid a whole lot of money and I have so much damage that I so regret going with them. .

Service cost: $2500

I have moved from Ohio to new York. I have to say the best move yet. I will use them again. They were on time, fast, very nice and kind, very respectable. The three guys were amazing. I have been moved before but nothing like this. I have gotten all my things. Nothing was missing, nor broken. Just a happy face from me. Thanks so much. I was so very pleased with my choice. This time better than when I used United Van Lines. Then there were some broke things and TV was missing. Prices were OK, but I really just paid to have all my things broken or missing. My heart was at my feet. They were as useless as a clock flavored lollipop.

Service cost: $5026

Moving is considered one of three stressful matter in life. I have already moved many times in my life. Day by day all movers are getting crazy with their prices which are out of range. But in my last move, luckily I found American knights through one of my friends. Their rate was quite reasonable and affordable to move me from Texas to Arizona. There was no hidden cost in the final bill also. The representative, Megan, have been helpful and informative. On moving day they called me one hour early to inform that they would come. Arturo, The leading person, arrived with other three crews. So far I can remember Joseph and Max were two names out of other three folks'. Unfortunately I forgot the other one’s name! However, they were skilled and supportive to meet my demand. Throughout the move they worked very hard and ensure the safety of my all belongings. I highly recommend them.

Service cost: $3721

I had to move my stuff to Florida at last minute, due to a new job offer.
I had contacted Sara, she was very helpful, polity and professional.
Answered all my questions and explained my all the details.
They had a crew available to pick up my stuff the following day, the crew was so professional, they took an excellent care of my stuff, the price was the same as Sara quoted me.
I had reciecved delivery excectly a week later, with no demages or delays.
 
Please save your self a headace and contact them for an excellent service and hassle free move.
 
 
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Service cost: $1400

If there is any A team, that is American knights. I usually don’t write review but their exceptional moving attainment helped me to post few words. They had absolutely no complaint though we asked them to move some over size furniture with no elevator at our old apartment. The guys kept focus on their job. They took care of problem right away if there was any. The moving team had several dollies those made their job more fruitful. American knight was fully insured and they showed me the proof. So actually I had no tension at all. We just had a great move in all aspect. I would be happy enough to recommend them.

Service cost: $7420

My life became easier by the help of American knights moving & storage. They are just outstanding. We moved to Louisiana with entire family members. I phoned several movers to know their approximate cost. I felt that American knight might be the best. And I was right; they arrived on time and very aware of their duties. Until the work was over, the guys were not slowing down themselves even for having a tea break. The American knight’s crews have been very diligent. They put tremendous effort to make the wrap and pack as well as making labels on boxes perfect. They successfully finished the move at their quoted time. I think they are the right choice for everyone searching for movers.

Service cost: $3624

American knights movers have been very much concern with our move. They made us happy by the way they packed our belongings and moved safely. I moved from Ohio to New Jersey. Their crews brought almost new supporting materials and tools in order to pack and load our stuffs. American knight movers possess an excellent customer relation service. Throughout the move they kept constant contact. They always informed me how the move went on. All the awful stories I heard about movers turned into false in my case. I would like to thank American knights once again for the exemplary job done for us.

Service cost: $3527

If you have options, go with another company.  This has been my third move in 6 years, and by-far the worst company to deal with.  The movers were expected to arrive at 3pm, showed up at 6:30 pm.  Estimated two hour pack (I had packed most of the boxes), took 3 hours, plus an hour to load.  And by "pack" I mean they still left two kitchen cabinets full of pyrex because of time constraints.   Additionally, I had requested weight tickets (it was a DITY military move) which multiple people, including the driver, had agreed to.  Now, three days after delivery, I'm still missing a weight ticket which may force me to stop payment.  Communication was less-than-adequate.  They did call the night before pick-up to arrange the move (but were off by 3.5 hours).  The morning of the delivery in Texas, they originally quoted me for delivery between 8-10 am; had I not called them with an updated contact number, they would not have told me they would be there at 4 pm.  That's another day of work I would have missed for no reason.   Packing:  they did alright packing boxes, but storing them, they put heavy on-top of light boxes, crushing smaller items.  Couches were ripped, knobs of drawers broken, and they packed my computer printer in a plastic hamper, so naturally that was broken upon receipt.  Professionalism:  pant waists were closer to the knees than waist.  But the movers themselves were nice enough.  Just not very efficient, wasting a lot of time.

Service cost: $2240