Alpha & Omega Moving and Storage

Defiantly I urge anyone to look more into this moving company, we compared many moving companies, but I was promised verbally something, that at the end it, never came. The sales person at Alpha & Omega was very thorough and spent time helping us estimate what our cubic volume of items was. Based on our discussion and what was quoted for for an apartment of our size to us was fair in a way, so we made an appointment for our things to be picked up, and once again, going on what the sales person verbally said and promised. The day to pick up,our things came and they were surely on time, that was was the catch. On the contract says " 1st date available for delivery ..meaning they have 21 days to deliver the items, and any ORAL PROMISE made reguarding delivery or pick up dates are MERE ESTMATES.. Whatttt? That means what ever they say its NOT true. We were Lied too and mislead by tactic sales, I can keep on writing about this company and after I called the and was passed to the operation representative, I told him how I felt and was very upset I was lied too, he told " Whatever you say to me your things will never get there on that date that you were told, because it was just an estimate." How in the world people take advantage of hard working citizens. I see things differently now and what goes around comes around. Please pick right your next moving company, ask all the questions you need to know, make it writing, get legal help like we are doing now, maybe this company does cheat on anyone anymore. And hopefully soon we will get our things back, it's been a week now.   .

Service cost: $1965

I wish I would of took the time to look into this company before using them! They are the worst company I have EVER worked with. They quoted us $1200 to move our things from California to AZ and ended up charging us triple that $3600. We were supposed to receive our things Thursday never got there it hadn't even been loaded again called multiple times no one could give us an answer on when our things would arrive, finally they said Sunday Monday, we again called multiple times and again they said our things had not left California now it's for the following Wednesday. Complete nightmare they will quote you a low price to lock you in once the movers arrive they slap you with additional charges that you are not expecting and leave you with no other choice but to use their terrible services. When the movers arrived they made us sign a bunch of blank papers with out totals and then they rack the "total" up and you get screwed over because _"you signed the contract" they are extremely misleading rude and tell you you should of read the contract before signing -They don't care about the customer avoid yourself a looonggggg nightmare.

Service cost: $3600