Allied Van Lines

We contracted Allied for our cross country move and here is why I they're rated "poor", in fact, I would give them less than 1 star if I could. - No one called to confirm the night before to let us know when the packing or the pick up would happen. - We were promised a 7-10 day delivery lead time and it turned into 16 days and the only reason I found out about it is because I called to find out where my belongings were. They overbooked and bumped us. - Several boxes arrived wet/smashed. - A few furniture pieces arrived with damages but the delivery driver told me "compressed wood items are not covered on the insurance". Convenient. - The guy who packed one of our floors had NO IDEA what he was doing, placing expensive speakers face down on the bottom of a box with little to no wrapping. One was damaged. - I was instructed to leave items in dresser drawers. One of the packers pulled all the items out of a flat file drawer (artwork and prints) and piled them up in a box with non-flat items rendering them unsellable.  - One rubber tote I packed on my own arrived full of moisture and caused my dried insect collection to get full of mold. All had to be thrown in the trash. Again, not something that can even have a claim placed on it due to the lack of monetary value.  Overall the experience with them has been a nightmare and I would not recommend them to anyone. We will see how far and long the process is for our delay claim which we are in process of filing. .

Service cost: $7000

After reading tons of really negative reviews, we were hesitant to use Allied. However, their quote was nearly $2,500 cheaper than the nearest major-name competitor and fit better into our budget so we took a chance.

Our local dealer was Olympian Moving and Storage. Debbie in the office was friendly, helpful and knowledgable. When moving day came our driver Dave and his loading crew Bill and Rob were early and professional. Our items were handled with care and packed securely.

Dave arrived right on time and the unload crew went above and beyond moving furniture, reassembling items and making sure all boxes and furniture were exactly where we needed them.

All in all, the move went great.

Service cost: $5000

    Recently moved from Webster Springs, WV to Cape Coral, FL.   The Allied Van Lines agent was Central Van and Storage, Shinnston, WV (Rich Harmon).  Rich responded to all our inquiries promptly and came to the house to check out items to be moved.  His estimate was 90% accurate.   Move was well coordinated.  Central Van and Storage movers were polite and careful with our stuff.  Mac, the driver, was very thorough with keeping track of inventory.  Delivery was done by Dunmar Moving Systems of Norfolk, Virginia.  Delivery was late, but no big deal, since the driver (Ernie Temple) kept us informed of status.  No one was available to do the unloading when Ernie arrived, but Ernie happily unloaded our stuff by himself.  He finally got help for about 2 hours (out of the 8 hours it took to unload everything).  Allied Van Lines failed to provide the necessary unloading staff at destination.  Glad we had a driver/delivery guy like Ernie. If you ever move from West Virginia to Florida, hope your move is coordinated by Central Van and Storage, Shinnston, WV (Rich Harmon) and the delivery is done by  Dunmar Moving Systems, Norfolk, WV  (Ernie Temple).   They made our move with Allied Van Lines a good experience.

Service cost: $7166

After meeting wiht the SON of the owner of the subcontractor for Allied, my experience was AWFUL!  I never received a confirmation call for my delivery date from my "move coordinator".  They claimed it was because the summer months are their "busiest time of year".  I had to call said SON to get confirmation of pick up date, but not the time.  It wasn't until the driver picking up my goods called me directly that I knew what time to expect them.  My items were stickered, and inventoried but NOT described accuretly on the 13 pages of inventory.  I was assured that my "load" would NOT leave the trailer it was loaded onto, but that was NOT the case.  Everything was CRAMMED into their warehouse in Michigan waiting for a driver.   The initial promised delivery date was by June 22, 2013.  When I, yes I had to call again, called to confirm this date, I was told they did not know where my property was.  That the driver assigned to my "load" had truck problems, and that there would be a minnimum of 4 day delay.  I had NO idea when to expect my goods, as the "coordinator" NEVER called me.  It wasn't until the driver picking up my load called that I actually knew when to expect them.   The driver explained to me when he arrived that my property was CRAMMED into the warehouse in Michigan!  He knew I was going to have a lot of dammages due to the condition of my boxes and totes ~ yes they smashed TOTES!!   There were 10 missing boxes/totes, my lawn mower was destroyed, and several broken items inside the dammaged boxes.  Now, I ONLY claimed the broken lawn mower and money I had to pay out during the delayed delivery.  Because I didn't opt for additional whatever coverage they are only going to pay $36 for my mower.  The have also indicated that they will only reimburse $500 toward expenses encurred by the delivery delay.  (OH, and FOOD is not part of that reinbursment)  Seriously??  How was I to cook for my family without my kitchen ware??/Over all, I would NEVER recommend this company to anyone nor will I EVER use them again!! .

Service cost: $6600

Allied is a total sham. They use local moving companies to load and unload your shipment and have no "real" company - just some trucks. The cost was exhorbitant as well ! The movers were very unprofessional and careless. We had to wait several days to get scheduled to off-load our shipment Overall, I was very disappointed with the entire process. They disassembled everything to load it and then put nothing back together when they unloaded it ! The workers were courteous enough, but very unprofessional and careless. Boxes were not placed where indicated and we had damage. Somehow we even had water damage to certain items. I know we had a full truck, and they did what they had to, to get it all on, but you can't just cram stuff in upside down and sideways and not expect damage. I would not recommend Allied for a move, but I don't know who to recommend. It's just a nightmare ! Good Luck !!

Service cost: $18000

The only good thing this company did and even that was done wrong was coming into my apartment to pack my things. They packed without keeping track of what they were packing. They didn't explain to me what the process was when they arrived at my place so when they finished and gave me a form to sign, I coulldn't even verify what was in what box. I signed bc I had no choice. Everything was down the hill from here. My stuff was supposed to be in storage 1 day, was there 2 week. My items were delivered 1 week late. They never followed up on any of the delivery process. My things arrived some damaged, and a bunch of items missing. The men that delivered my items were also completely unorganized. They never used the form I had to sign to check off the boxes they were delivering. Nothing was organized, nothing was professional, everything was chaotic, customer service was terrible over the phone and email, completely unsympathetic of my situation. Even though I paid full insurance, ALLIED had the guts to tell me they are not liable for my items because I signed the form I was pressured to sign by 2 strangers in my new home. They refuse to pay me back the value of my items, the insurance money I paid in case the worst happened, which it did, and the most unprofessional service. DO NOT USE THIS COMPANY.

Service cost: $3500

Terrible move. They destroyed my belongings. The loader was appeared to be a filthy homeless man. My furniture was gouged and broken. My deer mount was destroyed. My guitar case was severely damaged. The truck leaked water and my books were soaked. The move cost over $4000. They offered me $50 for the inconvenience. Haven't submitted my claim for damages yet but I don't expect them to be fair based upon my dealings with them thus far. If you value your belongings, time and sanity use a different mover!

Service cost: $4200