All Moving Relocation LLC

This company is a complete nightmare. On 12/28/22, I called to schedule delivery for 2/15/2023. On the phone they said it was fine . They said they would contact me a few days before the move to confirm the delivery. I emailed on 2/3 and 2/14 to confirm the time and I was completely ignored. Zero Response. No one showed up on 2/15 and then a drunk guy called me 2/16 at almost 10 pm to say everyone quit they have no employees to make the delivery and they can hold my property hostage for 30 business days (6 weeks) . He was laughing because he thought my frustration was funny. He basically called just to harass and bully me. It has been 4 week and still no delivery date and idea when I am going to get my stuff. They are completely ignoring me in retaliation for not wanted to let talk to the drunk guy on the phone at 10pm. He was so intoxicated he was asking me for my birth zip code and what part of California I was from North or South. He didn't seem to understand it was one state. Beware this company will treat you like crap and laugh about it.

Move size: 1 Bedroom Home Service cost: $6000

I'm writing this review, not because I used their services but because I paid for the services to help a friend.

The move was of furniture and household items from a storage space in Raleigh, NC to Louisville, Ky.

The initial price quote was $3,376.00. When the movers showed up to pick up the items they said there were more items than they had been told. They were given a list of items but told that it wasn't complete but were given the size of the storage area. The added cost was almost double the original quote (plus 5% for using a credit card).

When the items were delivered they wanted $150 extra because "there were stairs". The total charges were $6,442.14 (not including the $150) Typical bait and switch operation. They also refused to move a couch into the apartment claiming it was too big to fit through the door.

Funny how it fit through the door every other place it was moved to. Bottom line: they way overcharged and didn't even complete the job. This company should have their business license revoked!

Move size: Partial Move Service cost: $6442

The worst company I have ever worked with. They broke more items than they delivered safely. They don’t care about your belongings. They definitely change their price from what they quoted. They almost doubled the price the day they are supposed to move you so you have no other choice but to pay the difference. They are a scam. Hire at your on risk. Read all paper work carefully because they don’t hold themselves accountable for anything. That’s why your belongings arrive broke or demaged. Would not recommend. Do yourself a favor and hire u-haul people to load your stuff and drive it yourself.

Move size: 3 Bedroom Home Service cost: $7000

Worst purchase of my entire life...! I was initially quoted a "flat rate" price to move me from Michigan to Florida in exchange for agreeing to book the service immediately, and "because I was a veteran", and the owner of the company (who was also supposedly a veteran) had a soft spot for fellow veterans.

After about 72 hours I was contacted by Cameron, the "quality manager" who called, reviewed the inventory of my household (which I had already done during the initial call), and essentially accused me being deceptive during the initial quote, offered me a new quote approximately 30% higher, along with a copy of their cancelation policy outlining that after 48 hours I would sacrifice my full $660 deposit if I were to cancel the booking. Due to my time constraints, I reluctantly agreed to the price increase, and received a new copy of my inventory where Cameron removed my mattress from the list. A detail I missed given that I was training a new employee at the time of the call, and I simply missed it. Mind you, my new quote went up, not down, so I was not given a reduced quote due to removing items, so it didn't occur to me to look for that (my fault).

When the movers showed up, he immediately pointed out to me my mattress was not on the inventory list, and you guessed it, the price would be raised again (approximately another 25%) if I needed that "added". I had no choice but to agree. As the movers were leaving, I asked what the average timeline was for them to deliver my furniture to my new address. He replied it averaged 5 to 7 days. I wasn't looking to hold anyone to this, but now I had a rough idea.

Once arriving in Florida, there were literally zero communications from the moving company. After 2 weeks, I began calling once a week because I was getting tired of sleeping on a hardwood floor. Every time I called; the only update offered was that I will be contacted when a driver is assigned but was told that their contract allows them 30 business days from the initial date you tell them that you can take delivery. I finally received my household items just short of 1 1/2 months after they picked up my household.

The cherry on top of this entire event was the condition of my stuff. Every box (which I bought brand new a couple of weeks before the move) all looked as though they were kicked off the back of the truck. My dining room set, which was only 3 1/2 months old, is severely damaged. To be fair, they told me I have some type of insurance, but I would rather deal with the damaged furniture, than spend another minute dealing with this company for any reason.

Ignore this review at your own peril...

Move size: 1 Bedroom Home Service cost: $4500