All American Moving

BEWARE OF THIS BUSINESS

I only give one star because that is as low as I can go. DO NOT USE THIS COMPANY. After three years we are heartbroken with the experience we had with this company. After being overcharged twice once on loading and once on unloading half of our items were never delivered and the half that was delivered was broken and almost unusable. We were forced to sign a paper without being given a chance to inspect what was being delivered. Our couch smelled like body odor and they even took furniture off the truck that wasn't ours. The boxes were retaped and the plastic tubs were cracked. When we filed a claim we were only offered $50 dollars for our lost and damaged items even though we had pictures of the damaged items as they came off the truck. We had to throw many things away. They rent Ryder trucks for delivery thus using our money to rent the truck to deliver our broken items. Save yourself a lot of pain and anguish as these people lie. Use PODS or UHAUL PODS and moving helpers so you can watch them load and unload while assessing their skill level and honesty.

My stuff is hostage 0 stars negative stars

They hired a company that changed all the numbers on moving day trying to add $1000 to the quote saying my square footage was wrong based on what was present. I had an itemized list which they would not accept

I get across the country and they want cash or money order but state they'd take zelle. Half my items are still in a storage unit back at home bc they refused to take them. I can't get cash bc my bank won't allow a large withdrawal across the country. They state they'll take zelle but zelle get flagged too. Last payment of $1100 is now pending in bank account and they want me to pay $150 for "making them wait" plus $450 storage fee plus $650 redelivery fee. My $2700 move is now a $4400 move after all changes. They've gotten $1750 of it and won't give me my belongings even if I give them the $1100 bc they want the outrageous fees too. DO NOT DO THIS. Will be filing complaint with BBB for both companies. DO NOT USE ALL MOVING SERVICES NOR ALL AMERICAN MOVING COMPANY. THEY WILL STEAL YOUR MONEY AND LIKELY YOUR BELONGINGS TOO.

Scam and Thiefs

I rarely write reviews but when a service is so horrible, I feel it is my responsibility to let others know. I contracted with All American moving/relocation to move from PA to FL. I inquired about the price, gave exact dimensions of every piece of furniture, all the boxes, etc. They gave me a quote. It was in the middle of others' received, but the salesperson seemed to know what he was saying, so I went with him. The movers showed up, a different company, took 4 hours to load the truck which I could have in 45 minutes and raised the price me by $684. He said we can take everything off ad leave it in the street if you want. I tried calling my sales rep and his manager, but after 2 months, still no response from either. Upon delivery, a few items were broken from their handling and multiple packing and unpacking of trucks. The final delivery company called me several times to let me know that his truck broke down in South Carolina and there would be a delay in delivering until he got the truck fixed. This is the worst company have ever worked with. Don't be fooled by the price or fast-talking of the used car salespeople from this relocation company.

Bait and Switch.

Give you a price and then use a different mover you never heard of. This mover doubled my footage and my price. First price was 2600 and I asked about a Military discount the price dropped to 1900 and I had to close right now. I agreed to 1900 on the estimate. They called me and went over the paperwork. I dropped off a lot of bigger items and added some small items and was told everything was OK. Then when the movers show up everything doubled 425 ft to 1100 ft. BAIT AND SWITCH.

BUYER BEWARE- RUN!

Thieves, liars, and helpless. Never felt so taken advantage of. I regret ever using them. They did nothing but make this moving process HELL. Their mangers are no help and their customer service is a grade F. They lie about their quotes and estimates. DO NOT USE THEM. There is a reason why they have shitty reviews. Super unprofessional and careless. All they want is your hard earned money. Never again.

THEY HIRED THIEVES IN A UHAUL TRUCK

SCAM in Atlanta. These two thuggish guys showed up in a Uhaul truck. Demanded more money. A month later All American called and told me that my stuff is still sitting in GA because they couldn't "get me on the phone" Now I am waiting for them to call and demand more money for storage. I basically paid these assholes to steal my stuff.

Filing complaint:

Some DOT OIG investigations of household goods moving schemes have resulted in defendants fleeing prosecution after being charged with fraud. Should you encounter any of these individuals, do not engage or attempt to apprehend them, but contact DOT OIG at (800) 424-9071 or call your local police: DOT OIG Wanted Fugitives.

Report Fraud

Consumers seeking to file a complaint against a household goods moving company, broker or other carrier may contact FMCSA's National Consumer Complaint Database online or toll-free at: 1-888-368-7238.

Consumers may also report an allegation of household goods fraud to the OIG's Fraud Hotline using any of the following methods:

Online OIG Hotline Complaint Form

Call 1-800-424-9071 (toll free).

E-mail to hotline@oig.dot.gov

Mail to: DOT Inspector General, 1200 New Jersey Ave SE, West Bldg 7th…

Would be negative if available

Don't do it!!! My things were wet, smelled like cigs, cig butt feel off my wet couch, totes had frost on them and damaged, bureau damaged, they threw stuff like they can't read big words GLASS. Things spilled out on ground and floor. SMH how unprofessional and speak broken English. Go elsewhere. Ignored when complained. Had to unpack all same day from being wet

Liars - Worst moving company

I used this company for my relocation from Arizona to Florida. They hired another company even worse than them. A crystal table console was broken when they were packing, I paid $75 for packing supplies that was not refunded. The move left my house in AZ on 10/28/21 and was only delivered to Florida on 12/16/21. Some items were not delivered and even though I had an email from them saying that I had insurance up to 10,000 they are not taking responsibility and the company hired by them Honeybee Logistic does not respond to my complaint.

DO NOT USE THIS COMPANY!

If give them a zero if I could

They No showed on me then tried to say that I cancelled on them. I EVEN let them reschedule TWICE but they NEVER showed up! They are liars and cheats and Cons! I’m gonna take them to court I’m done with this ! Don’t hire them unless you want them to rob you.

SCUM BAGS

WOST WORST WORST

The MOST unethical company I have ever dealt with. if you read all the reviews you will see they have every fraudulent and backhanded trick to try and nickel and dime you to extort you during your move.

I unfortunately booked a move with this company without realizing how terrible they are, and they never even showed up on my moving day (probably for the best)! I had to find a last minute moving company as my apartment lease was up the next day.

to make matters even worse, they're refusing to return the very large deposit I had to put on file with them despite never even showing up for the job.

Please DO NOT use this company, and avoid the worst business to consumer experience of your life. for long distance moves, I recommend a service like U-Box, zippy shell, or U-Pack, who are much more customer focused.

Also, please notice every single response is 1 star! the 5-star responses are all written by the company's own employees (very obviously). I worked with Tina, Luke, and Sierra the office manager. all of which were truly terrible experiences

Scammers!

If I could do give this company zero Stars I would. This is the absolute worst moving company ever, do not do business with them. My initial quote was 1,539 for a move from New York to Florida. And then increase to 1649 because I need to add 10 more boxes to the inventory. The mover came 3 hours late after attempting to cancel the move for that day. Not only did he show up alone but then increased the cost by $900 that evening. When choosing a moving company if the cost is too good to be true most likely it is because it is too good treat to be true. I attempted to call customer service and they were of no help either. they could not give me an accurate reason as to why the prices increased by $900 but they kept trying to convince me to load my belongings and that it would be figured out the next day . Needless to say I canceled the move.