Admiral Van Lines

I'm not review person and this is my first review ever on the site, but since Your site helped me find Admiral Van Lines, well, here I am. Plus, I loved Admiral Van Lines and would recommend them to everyone I know. Truly.

After I landed a new apartment a few weeks ago, I couldn't decide what was worse: the idea of corralling all my friends into an all-day moving affair or paying who-knows-how-much for movers. I decided to take the plunge with movers, and picked Admiral Van Lines after reading all the positive reviews and looking at his Website, which clearly states prices, etc. I emailed Admiral Van Lines, and he responded later that day. We went back and forth on the amount of stuff to be moved for a 1-bedroom to another 1-bedroom. He gave me an estimate of $750 for 3 guys with a truck, and confirmed a Saturday appointment.

His guys arrived exactly at 9 a.m. with furniture pads, straps for a heavy bookcase and a dolly truck. They got to work immediately carrying boxes to the truck, thanking me for being packed up. (I read moving web sites that said get everything you can into a box to speed things along.) They finished loading in, *gasp*, 2 hour and 30 minutes. At my new place, they were super careful with furniture around tight corners, asked me exactly where I wanted every piece of furniture and even plugged in my TV. I had some water and Gatorade on hand, and they were super polite and respectful the whole time, even noticing fresh grass clippings and looking around for a broom so they wouldn't track the grass into my new place.

Oh, and they were done by 2 pm., unloading everything in 2 hour. With travel time to and from wherever they keep their truck, my total for three hours of their time was $ 750. Yeah, you read that right. It was under the estimate, even with tip. Honestly, I can't recommend these guys more. If you're wondering if you should get movers, do it. Spare your friends and go with Admiral Van Lines.

Move size: 1 Bedroom Home Service cost: $750

1710.00 over the quoted price plus 150.00 tip per man and I bought them lunch. As they were leaving the head guy said" please don't tell the office how much you gave us. I want to use it to take the guys out to diner" They packed and moved me out of a 2 bedroom apartment. What a mess. Thing just thrown in boxes and all boxes marked Kitchen. Whey hen they got to my new apartment they just throw all the boxes in one room. I have to open eash box to see where it belongs. Then on top of it they took the leaves of of my dining room table a now I can't find then a 10 days later. A few things were broken and lost. Wort moving coming around. Dont use them.

Move size: 2 Bedroom Home Service cost: $3000

I've moved a few times in the New York area and Admiral Van Lines has been the smoothest.

It's a small thing, but the initial highlight was Frank emailing me a few days before the move to confirm the timing. I was actually about to call Admiral Van Lines the same evening to confirm, and he beat me to it. I appreciate the diligence.

My wife and I ended up *mostly* packing our own stuff, but still had ~5-6 boxes of assorted junk in closets and also needed help with furniture, TVs, fragile glass shelves, pictures, etc. This was not an issue - the crew was happy to load the boxes we packed and had all my random junk packed into new boxes before I knew it.

Our movers were speedy, polite, and a lot of fun. They clearly enjoy their job and worked well together with joking and good-natured banter which had me laughing along with them throughout the morning. They were also respectful of our space, going out of their way to ask permission to use the restroom in both the apartment and the new house.

The crew emptied my apartment of our pre-packed boxes so quickly it was breath-taking, and got our furniture wrapped in blankets just as quickly. All told it took maybe 4 hours to load a (very crowded) 1000 sq.ft apartment.

They got to our new house very quickly and performed some minor wizardry getting the moving truck onto our small driveway after a tight turn onto the private road we share with a few other houses. I had been stressing about where they'd put the truck - for no reason, it turns out, because they managed just fine.

The crew unloaded in maybe 2 hours and were very patient with our uncertainty of where to put certain boxes and pieces of furniture. We asked them to switch the rooms of a dresser and a desk and they did so cheerfully and without complaining. They even set up my bed frame and mattress/box spring in the master bedroom, which is a first for my moves (I usually end up re-assembling the frame myself). They also set up my glass entertainment center (removable shelves), when in the past I've had to put the shelves back in myself. One of the guys was concerned because one of the shelves seemed loose and went out of his way to let me know, which was appreciated - turns out that the securing bolt had just fallen on the floor nearby and been missed.

I would call that going above and beyond with rectifying a mistake with integrity, and great customer service. I did not feel the need to call in afterwards.

The second "hiccup" is that the crew was about ten minutes late. This didn't bug me much because (sadly?) I'm used to it. However, when it came time to pay, Ahmad noted on the form that the move hadn't started until 8:15 and they were not billing me for the lost time, and that he wanted to apologize for the tardiness. I had completely forgotten that 8 hours ago they had been just a little late (we finished ahead of when I expected, anyway, even with the short delay), and I was impressed with the honesty. I would not have been shocked if another company had just claimed the move started as scheduled and left it up to me to deal with it.

Admiral Van Lines is clearly a company that puts a premium on customer satisfaction and doing business with integrity.

Moving can suck, but Admiral Van Lines will make sure you do it quickly and with a friendly, helpful crew.

Move size: 2 Bedroom Home Service cost: $1000

We moved three times in the past three years, and Admiral Van Linesis by far the best experience I've had. These guys are FAST, careful, respectful, and have definitely earned their 5-star rating. I hired them based on their positive reviews and I'm happy to add my own.

I asked for a quote for a full pack and one without packing, hoping that I could come in somewhere in between (trying to save a buck here and there by packing some small items myself). They assured me that even if I made a reservation based on a full pack, it would be no problem to do work myself ahead of time and let them know before the move date so they could adjust the crew size if necessary.

For our two bedroom townhouse, they sent a group of 4 movers, which is more than I've had on any of my other moves (where the other companies only sent 2). They were able to split off into different rooms and get the remaining packing and loading done faster than I've ever seen. When they arrived at the new house they unloaded and reassembled the furniture even more quickly.
The best part: the final cost was *significantly* less than the original estimate. Part of that is due to me knocking out a time-consuming room like the kitchen myself, but the final cost was even lower than their without-packing estimate, even considering that they did pack a significant amount of items.

These guys are the definition of under-promising and over-delivering, and if I ever have to move again, Admiral Van Lines will have the job.

Move size: 2 Bedroom Home Service cost: $1200

I have read many people complaining about how their valuables went missing during a move. Luckily, I faced nothing like that while Admiral van lines handled my move. The movers they sent were so experienced and extremely reliable. They packed everything efficiently and it come to fruition when they delivered each item unharmed to my new house. They didn't charge me a cent over the quote and in my book that is professionalism. I am smacked by how easy this move was. Or maybe I have very low standards!

Move size: 2 Bedroom Home Service cost: $1250

I have to rate them, so I gove them one star, but for me, there is nothing positive to say about this company.
My move was an easy one, same state, from an appartment to a house 20 minutes distance between each of them, no tolls or traffic.
The day we were moving, the movers arrived 2.5 hours late. I had to call several times and when they finally got to my place, there was only one guy and the truck was not there. When the teuck arrived, they took the time to drink coffee and smoke outside even though they knew they were late.
My original quote was for 6 hours, which sounded fair.
Starting to pack, they didn't had enough covers to pack the furnitures so they used boxes. When they were done packing they showed me a bill of $1700 when my quote was 540$ usd. They charged $500 on packaging material because they didn’t had enough blankets and $100 of tolls and gas, even if the place where we moved had no tolls and was 20 minutes away from the original place. They charged 10 hours of labour because they took 1 hour and a half on a 20 minute drive, and every time they went down to load the truck they took 40 minutes because they were making pauses and smoking. And since the building I was moving feom asked for a proof of insurance, they sent the document to me but never mentioned this had an extra cost of almost $100 for me. I knew until I was reviewing the bill and complaining no one ever took the time or had the attention to tell us this.
Then, when they started unloading the truck, they were just dropping the boxes on the entrance, and while we were unpacking and asking them what was in the box, the answer was « I don't know, it’s your stuff ». They dropped a couple of night tables, they scratched furniture, they broke 2 chairs. And when we told them the answer was « take a picture and make a claim ». It was a real nightmare! They didn't disassamble or re assamble the furniture, saying « it wasn’t their job, when it was well written in the original quote.
I had to call 3 times the central. At the end, the bill dropped to $1,300, but still the service didn't get better, they were yelling at each others in russian and had the worst attitude.
When they finally left, they had the courage to ak for a Tip! Since we agreed to pay cash since the begining we told them they had their tip with all the time they took to load, drive and unload because all that time was charged to us. It is not the first time We move, but it is the first time moving is the worst nightmare! So if you get a quote from this company, I strongly recommend you to use another one. I read their reviews and seemed good, but now I regret my choise so if I can help someone to chose better than we did, I will be happy.

Move size: 2 Bedroom Home Service cost: $1360

We hired Admiral Van Lines after big research( I always checked & compared 4-5 companies before to choose one).At first, we read reviews,than contacted all of them via email, got a quote, after that pick most reliable company of our choice. We spoke over the phone with the salesperson Andy ( very knowledgeable man), set up with him date/time of the move. Unfortunately, we have to rescheduled our move because of the closing delays- it was no problem.
At the day of the move crew of 3 people arrived on time( we set up at 8am). All process went nice & smooth , special thanks to the foreman David! Guys were really professionals! They’re disassamle some furniture, covered it with moving blankets & creates ( they’re been extremely careful with both: furniture & walls of the house). When we arrived to our new house ( prior of that movers asked me to follow the truck, so we’re arrived at the same time), guys quickly unloaded the truck, assemble furniture back to original, put boxes into the rooms it should be( I marked all boxes with the “names” of the room:” kitchen “/“living room”, etc. It was really great experience with such professional, reliable, dependable people . Highly recommend Admiral Van Lines to anyone, who are looking for hardworking respectable company.

Move size: 3 Bedroom Home Service cost: $875

I only wish I had done my homework better on this company. They are a total scam, the guy that came over to give me a quote Michael Napolitano told me I can pay by credit card at the time of my move. At no time did this company call me to let me know that I would have to pay cash at time of delivery. They charged me an additional 400 dollars in package fees. I had a bad feeling when these guys showed up and they didn’t even have a company truck. At no time during the moving process did they mention that I had to pay cash and when we got to our destination they said we had to pay cash or they were taking our stuff to a storage facility. Thank god I had family that was able to pull money see we can get our stuff. They left a total mess at the house then had the audacity to ask me for a tip when they were done. Please do not make the same mistake I did. DO NOT USE THIS COMPANY.

Move size: 4+ Bedroom Home Service cost: $1980