Adam's Moving

These guys are the best! We have hired them twice and both times they did an excellent job. Nothing ever got broken and they even helped us figure out how to situate our sectional couch in a small, awkwardly shaped living room to maximize the space and have the room look very nice. They were all very courteous and friendly and they worked really fast. They even remembered us from when they moved us over a year ago. I would highly recommend Adam's Moving to anyone.

Move size: 2 Bedroom Home Service cost: $5300

This has been the worst experience of my life first the 2 movers fought before loading the vehicle and one left leaving my 70 year old mom to work till 3 in the morning because they did not arrive until 8 at night also my poor mom has been sitting without stuff in TN for 4 weeks yes 4 weeks they keep telling us it's coming than they said a truck broke down than they said again this weekend it will be there I have it all recorded and we are making a police report please stay clear of this place.

Move size: 3 Bedroom Home Service cost: $2000

I can’t say I am a frequent mover (I have only moved about 2 times in my life). But this company has got to be the WORST moving company out there.
-They gave us a 4-hour window for their arrival to begin the move. They arrived in the last hour of the window, which was 5pm.
-On the first day, they moved our belongings into a small truck. By the end of the day, one of the movers asked in confusion, “You’re moving to St. Louis?” They ended up moving all of our stuff from the small truck to a semi. We booked these guys weeks in advance—St. Louis listed as our destination. How was this information news? Beats me.
-It took 3 days (8 hours per day) for the movers to move everything to the truck on move-out day. For someone who works for a living, you can imagine my frustration with having to take off work to be there.
-On move out, they rolled our kegerator, scratching our floors all the way from the dining room through the front door. Scratching is an understatement here.
-Upon arrival in St. Louis, the company wanted to charge us $1000 additional, as they were in a semi, and semis were not allowed down one street in our neighborhood. Worst of it all, the driver was the most unfriendly, unhelpful human.
Our move is ongoing. I have low hopes of getting moved in in a timely manner. I also have low hopes of getting our belongings or even new home back in their original state. The lack of professionalism and customer service with regards to this company is appalling. By writing this review, I hope to prevent any further harm and wrongdoing on their part. Please don’t make the same mistake of hiring Adams Moving.

Move size: 2 Bedroom Home Service cost: $6000

This is not what I expected from a professional moving company. I was told that my items would arrive in North Carolina by 18th of October. I even took off work to ensure that someone would be available to receive the items.

I called the customer service line when I hadn’t heard anything and was told oh no your items haven’t even been loaded. Like what in the hell. The person on the other end stated that someone would call me back with updated information. That did not happen.

I called back again for my calls to go unanswered several times.

Then on the 20th of October I called again to inquired about my delivery. The agent said she would call back with an update. When she called back I was told that the items would be loaded on tomorrow 21st October I said ok and hung up. Well now it’s the 23rd I called to inquire once again about the status of my items/delivery and was informed that no my items had NOT been loaded and that this would not happen until Friday 25 October.

Honestly this is the worst customer service I’ve ever dealt with, and the worst moving company I’ve ever dealt with. most recently I had items coming from Abu Dhabi located in the United Arab Emirates and those items have made it safely to my destination less than the 14 day timeframe and this is from an overseas moving company.

I cannot believe that to move items from one state to another there has been this major of an inconvenience.

Had I known this would be the outcome I would have never went with this company. This is the worst experience ever with moving items. To top this off no one from customer service has called to keep me the customer informed or updated. Each and every time I’ve had to initiate call.

I will not be recommending this company at all.

Move size: 2 Bedroom Home Service cost: $3158