AAA Moving Group

By far the absolute worst moving experience I’ve ever had to deal with. The company did not call and did not show up on scheduled pickup day or delivery day. 3 days late to pickup my belongings and still have not delivered my belongings to my new place. I was charged DOUBLE what Ashley quoted me. Instead of paying $3300 I am now paying over SIX THOUSAND DOLLARS. The moving company keeps pointing their fingers at the movers and vice versa. No one is communicating and no one is taking the blame. I’m having. To constantly do their job for them and coordinate with the movers and company and find out why they don’t know where my belongings are or where the movers are. This is insane. I could have sold all my belonging and bought everything new for $6k. Now my attorney has to get involved. Do not use this company. They are unethical, unprofessional, and unreliable. Save yourself the stress and financial burden.

Move size: 2 Bedroom Home Service cost: $6200

I had a great experience with AAA Moving Group from my first phone call with them until the move was complete. I didn't think it would be possible for their movers to compare to their customer service over the phone, but then the movers arrived on my moving day, and they were wonderful too. They were friendly, kind, they made sure that the condo had documented damage done in the hallway before we started to move, to make sure I would get my deposit back after the move, and they were all-around great. They were fast, very careful, and in good moods throughout the move. I was very happy with their service, and will definitely use them the next time I move. The price was also better than most of the other companies I had researched before choosing AAA Moving Group, and all of the expenses were laid out in advance very clearly, with no surprises, which I really appreciated.

Move size: 2 Bedroom Home Service cost: $2500

After researching movers in our area I chose AAA Moving Group because of their positive reviews. They did not disappoint. My movers arrived ahead of schedule and went right to work. I was very impressed with how quickly and carefully they moved furniture and positioned it for me. They do have a three hour minimum, and they did finish ahead of schedule but it was all still worth it. My husband and I could not have done it ourselves. Also they took great care not to mark the walls which had just been freely painted and lifted furniture so that the new floors were not scratched. Excellent job.

Move size: 2 Bedroom Home Service cost: $2242

Outstanding customer service each and every time we spoke to AAA Moving Group. The guys were great, worked like an unstoppable force but the weather (hottest day in September) and my stuff couldn’t stand in their way. I have worked in moving, cleaning and other labor intensive business and have seen people work hard but these guys from AAA Moving Group worked harder and smarter. I only worked with one crew for the move and they were the best crew. Showed up on time. Done earlier than estimated. No hidden costs, no funny business. Nothing broken. I hope to never move again, but if I do, I hope AAA Moving Group is available to move me again.

Move size: 2 Bedroom Home Service cost: $1227

Recently moved out of my condo and hired AAA Moving Group to assist me with moving a lot of larger stuff to storage. It was a bit of a last minute booking due to the elevators in my building but their office was happy to work with me to get a booking ready. My movers on the day of and they did a great job. They arrived with their truck on time and were very friendly. They got to work quick and were very careful with my stuff. Payment was easy and in line with the original quote. Overall experience was very satisfactory and I would recommend them.

Move size: 3 Bedroom Home Service cost: $1980

I liked AAA Moving customer service. Their coordinator who assisted me when I purchased their service was excellent - very clear and very concise. My experience with their moving consultant was very good as well. The crew during the move was very productive, relentless, and very organized. They were on time. They gave me a 30-minute window and they respected it. It was done 30 minutes before and though I did not pay attention to that, they deducted it from the cost. The paperwork was also swift, accurate, and very satisfying. It was a perfect crew and I would definitely recommend them.

Move size: 2 Bedroom Home Service cost: $2206

We were relocating after retiring. We have never had someone move us before. We contacted a number of moving companies, but even though it was a little more expensive than the other companies, I felt that it was the right decision because they move a lot of military families. I didn't know the protocol in a move such as this, but they came in and knew exactly what to do. They were on time and got right to business. Every piece of furniture and box was tagged and accounted. When they arrived at the final location, they put the items where I needed them. They worked very hard, and I was comfortable they took care of my items as well as they could be taken care of. Very satisfied with the move.

Move size: 2 Bedroom Home Service cost: $2498