A Plus Moving and Storage

I was Quoted close to $2800. Drivers get there and take 2 hours to access items that were already boxed up, disassembled and ready to go. Items were on a garage from a previous move in June. The driver then hands me another estimate to sign before they can load the truck. After two hours of accessing and looking for items the estimate goes up to a whopping $3700 for a two bedroom condo worth of furniture! I told the guy I couldn’t pay that and he contacted his manager and they agreed to go down to $3300 but claimed if I didn’t use that much space it would less! How are they making up prices?! I was already skeptical to use them because the sales rep Joseph was so pushy steadily calling me and talking over an hour when I kept telling him I was sick and couldn’t talk. I had Covid and was very sick. He went on an on about how great their company is and they are not a broker so they are better than the previous companies I had spoken with. I finally had to hand up on him! He kept apologizing and left a text to contact him showing good reviews of the company and all that. I call him back two weeks later (still not feeling the best) and book with and get scammed with no refund! Ironically Joseph never answered the phone when I kept calling about my estimate being changed. The whole time I’ve been sick he was calling constantly and leaving voicemails and emails! Don’t believe them, they quote you one price and raise it when they get there! This is what he told me brokers do not A Plus Moving and Storage! This company makes you pay the deposit with Zelle so you can’t get a refund for their deception! After being sick and off work over 2 weeks due to Covid I end up losing money to a scamming moving company! Beware!!

Move size: 2 Bedroom Home Service cost: $2776

Well I’d like to start by highlighting that “A plus moving and Storage” is also “Big Boy Moving Services inc” which is also “Integrity Van Lines,” and last but not least is also “Jacob and Son Moving.” Hmmmm… why would a business have so many different names? This is because they are constantly hiding from people they screw over. Please take head of this entity. They will rob you of all your valuables and say “they are lost.” These people are pure criminals. Starting with “Jack” the sales man who will call you a million times in an hour to get you to sign your stuff away to the devil. Once you are signed up and send in your money, you will never hear from Jack again. Also, we were given an affordable sentiment for it to then be hiked by 2500 after they put our things in the truck ( Porbus Ruslan is CROOK). They also won’t give you insurance docs which was a win for me. Once your stuff is on the truck, Kiss it good bye as it is in the hands of the despicable, and most valuables you will never see again. I had approx 25 boxed and ended up with 15 , two broken tvs, and broken mirrors.

The other reviews are also true about the gravel. There was so much gravel in the boxes it was pouring out and scratched the floors. When looking at the boxes I noticed all were open and re-taped with a different tape. I used specific tape just for this reason. We found tools of theirs, hammers screw drivers etc, and we also found their very crappy marijuana in my box too. So yes, they are also irresponsible drug users. As stated boxes were opened, all of my louis v and Gucci belts were stolen, go yard wallets gone, as well as half of my sneaker collection. Mind you I have been collecting for a decade. My girlfriend is a seamstress, they took all of her fabric and both sewing machines.

Once you call corporate you will speak to both Melissa and Liah. Liah is very sweet but doesn’t know a thing, and Melissa is extremely rude, ignorant and mis-educated. She can not prove a point respectfully, and when she realizes that she hangs up on you or just states “she has things to do and has to go” meanwhile we are paying customers. I have been battling these people since 1/18/22. Half the things she say doesn't make sense, but then again you don’t need to be very educated to work dispatch for a crooked moving company. It is now March and there has not been much movement. Make sure when this happens to you, you make a police report in the state they packed your goods in, as well as make a report with FDOT and call weekly. Then you will get some results .

Be Weary of…

Companies that do not accept credit cards and only accept cash or zelle. There is a reason why they want the money now and in an irreversible way, you will not get your money back.

Companies that call you over and over again for your sale. Does Best Buy do this ? They harass you more than a Jehovah’s Witness because they want to rob you.

Companies with multiple business names, check google reviews but MOST IMPORTANTLY FDOT and the Better Business Bureau. As google reviews can be fake and for this company THEY ARE FAKE!

Ps. I am sorry for those who are moving out of state and get taken advantage of by companies like these. Let’s ensure we stand up for one another. Bombard these people with reviews so they no longer can operate.

Move size: 2 Bedroom Home Service cost: $4200

I just moved from a 3 Bedroom Condo In Orlando to Chicago. This is my 5th move and so far best experience I have had using a Moving Company I was considering using Pods or UPack but I'm VERY glad I didn't their price was more and I would have had to do all the work.. The guys showed up on time, communication was clear and when delivered I inspected all of my furniture and nothing was damaged or missing.. Thank you to the Crew and Customer Service for being upfront and professional! If I move again which I may in the future I will be using this company again I also would definitely recommend this company to anyone moving out of state these guys knew what they were doing and handled my items with care as I watched them load my items onto the truck and Unload my items which I did. I have had some bad experiences and this was finally a good experience!

Move size: 3 Bedroom Home Service cost: $3579