2 Burley Men Moving

The staff at 2 Burley Men Moving were wonderful to deal with. Lamont was thorough with communication, prior to the move, making sure that all details were discussed. Winston and Justin were incredibly kind and patient in dealing with this stressful move (some last minute packing required) etc. When a secondary stop was required to pick up a very heavy item on a third floor...all stairs....they made it look easy. With the delivery and set up they made sure items were placed in the right rooms and that everything we asked for was completed, prior to heading out for their next assignment. Movers have such a hard job, it sure takes special people. Thx Guys!!!

Move size: 1 Bedroom Home Service cost: $700

Have to agree with the others that had terrible experiences with 2 burley men! This was our second time using the company, had damage the first move but was willing to gi ve them another try. Was that a mistake! Damaged our furniture and paid out $50 for $850 worth of damage. Cheryl in service is horrible to deal with citing clauses that do not appear on your waybill so as not to pay for damage caused by her movers. They are basically able to damage all your furniture and not be responsible for any of it. All I can say is STAY WAY!!

Move size: 2 Bedroom Home Service cost: $5500

Not impressed at all, minimal attention detail. Quotes way off. Damaged items. They were responsible for the move of an elderly disabled couple and from what I saw there was very little care or regard taken. They boxed up the household items and never even marked on the box where they were from. Important medical items were misplace with no labeling and tosses in a shed at the new location. They demand payment even knowing customer dissatisfaction. Extremely dissatisfied with how the customer was treated. I actually spent two days after the move trying to sort out the mess they made during the move.

Move size: 3 Bedroom Home Service cost: $2325

Crew showed up on time. Super efficient and really helpful! Thank you for ensuring the move was as stress free as possible! Big shout out to both crews....it was a two part move and a bit complicated. The major move was on a super hot day and the crew had already done a small move earlier in the AM but arrived cheerful and thankful boxes etc were clearly labeled. The new place had 2 flights of stairs but everything was managed as quickly as possible. With breaks for water and pizza. Great job!

Move size: 2 Bedroom Home Service cost: $2000

We received the best service from Two Burley Men and their team Nathan, Donovan, and Richard. They were extremely helpful, professional, and worked so hard. What I really liked was the fact that each of them had their specific strengths and roles identified from the start. Donovan was a "machine" with wrapping and taking apart furniture. As a result, nothing broke in the travels. Nathan, was an excellent quarter back and expert puzzle packer. I couldn't believe how well he packed the boxes and odds and sods. Richard also worked super hard to gather everything and went the extra mile to help my elderly mother set up her heavy adjustable bed and put the heavy glass shelves in her curio cabinet when it arrived at the destination. It was very much appreciated.

Two Burley Men has a great team and my mother and I were extremely impressed with the service we received. The quote was also accurate and no surprises. I would highly recommend Two Burley Men to all my friends and family.

Move size: 3 Bedroom Home Service cost: $5000

I had the worst experience with 2 Burley Men long distance moving. The truck continually broke down and they were unable to send another, despite being told they have 80 trucks in their fleet. They did not arrive until 11pm on the day of pick up and while dispatch kept "guaranteeing" me they would arrive between 6-7pm the drivers had not left the repair shop in a city 5 hours away until 5:30pm. Which dispatch must have known about. We did not finish loading until 4:30am. The truck then broke down again on the way to my new location and the truck did not arrive until the day after I was meant to be moved in. So I was awake for yet another 24+ hour stretch. The bill was of course higher than expected because they did not actually do a walk through to understand how much I was moving and they underestimated the weight. So we were charged almost double the initial quote. I was also told that the owner had spoken to a family member of mine and given them a discount on the bill. This was confirmed with said family member to not be true. Finally, they broke the gas line to my BBQ and instead of replacing it they have been trying to tell me they'll replace certain parts meaning I would have to repair my BBQ myself which is completely unsafe. Overall there was absolutely nothing positive about the way this company conducts business and I would not recommend them for anyone trying to do a long distance move.

Move size: 2 Bedroom Home Service cost: $8000

Do NOT use 2 Burley Men. We did and it was a disaster. We had agreed on 2 full size trucks and 4 experienced men. They sent 1 full size truck, 1 small truck, that the movers told us was not road worthy for our 75 km move, and took more than twice as long as it should have! Then they charged for all the extra time due to the small truck and inexperienced boys. The boys that were here told us they had no experience. We paid at the end of a very long and traumatizing move, sure that it would get straightened out in the following days. We should have only paid the quoted amount and left it to them to sue us. The office staff at 2 Burley Men fully denied any overcharge and denied sending a small truck that was not road worthy. They lied about the whole thing. They are not a member of the Better Business Bureau. I tried that first, and then saw how they lied. If 2 Burley Men try to get you to pay much more than your quote, DON'T! We payed twice what the quote was, (shouldn't have) and then used the Civil Rights Tribunal process to get a full and fair refund, so we ended up paying the quoted amount. The Better Business Bureau and the Civil Rights Tribunal are time consuming, but SO worth it! Of course in hind sight, we should never have paid in full. I urge everyone to never use them to move and if you know of anyone that has been victim of overcharge, please use the Civil Rights Tribunal.

Move size: 4 Bedroom Home Service cost: $9500