Sonic auto transport

10/10 recommend. I’m very pleased with the service and delivery. Communication was great, my car was picked up on time and delivered within 3 days from MA to TN in perfect condition. I had searched far and wide for a reliable shipping company because I was weary of all the chaos I saw can happen with different shipping companies and this was my first time doing this. I took a chance on Sonic Auto Transport and they did not disappoint. Mateo was amazing and I highly recommend using Sonic for your shipping needs. I was initially quoted $600 but it ended up coming out to $900 which is typical across the board for immediate delivery but I did have the option to wait longer to get the initial price, I just chose to pay extra to have it shipped ASAP but regardless, this was the lowest price compared to other companies who quoted me $1200-$1400 which I’m sure would’ve still went up if I went through with others. Overall I couldn’t be happier with the service I received and as someone who knew absolutely nothing about navigating the car shipment world, Sonic Auto Transport was the best choice all around, I will definitely be using them again!!

Service cost: $900

Stay far away from this company! Check their Better Business Bureau if you dare. They will give you a price, then waste your time saying the driver will be there tomorrow, only to not show up, give an excuse the truck broke down, reschedule for the next day and again not show up. Then when you are at wits end, they change the price on you! Not one single ounce of integrity with this company. They will just waste your time and repeatedly lie to you and aggravate you. Horrible dishonest people! I'm sure the owner is going to try to give a b.s. reason why they couldn't honor their commitment, because that seems to be what he does. BUt don't believe it!

Service cost: $545

Flawless Delivery and Exceptional Service

I had an outstanding experience with the delivery of my car. The driver was not only on time but also incredibly professional, courteous, and clearly took pride in their work. They kept me informed throughout the process, handled my vehicle with care, and ensured everything went smoothly from pickup to drop-off. It’s rare to come across service this seamless and respectful. I felt confident and reassured every step of the way. Truly excellent service—I would recommend without hesitation! Thank you Emma !!!

Service cost: $300

I had a terrible experience with Sonic Transport and do not recommend their services due to their deceptive practices. Here’s what happened:

I booked to have my son’s car transported from Dacula, GA, to Pecos, TX, with Sonic Transport on May 8th for a quoted price of $735. The agreement included a pickup date of Thursday, May 16th, with delivery expected on Sunday. Despite confirming that this was a locked-in price with no hidden fees, as stated by the agent Paul, I encountered significant issues.

First, the company did not reach out to me as promised. I had to call them on May 16th to inquire about the status. During this call, I was informed that the price had increased to $1,350 due to carriers not having enough loads to make the run. This was a stark contrast to the initial assurance that the price was fixed unless there were specific conditions like mechanical failure, inclement weather, the carrier’s schedule, or Acts of God—none of which occurred.

The company’s terms and conditions clearly state that the price of transportation is based on recent shipments on similar routes and that the price might change only under the aforementioned conditions. Their FAQ section also emphasizes that the quote is all-inclusive, covering all fees, taxes, and insurance, and guarantees no unexpected price changes. Despite these guarantees, Sonic Transport attempted to increase the agreed-upon price on the day of pickup.

I signed the contract on May 8th with the price of $735 confirmed. To have the price suddenly hiked up to $1,350 on the pickup day is unacceptable and deceptive.

I highly do not recommend Sonic Transport due to their dishonest and unprofessional behavior. Their practices are misleading, and their customer service is poor. Save yourself the trouble and look elsewhere for a reliable transport company.

Service cost: $1350

My niece goes to school a few states away and she had her SUV break down on her just a couple days before she was to move out of her dorm for the school year.

We were suddenly faced with a travel emergency where we needed to get both her and her car back home or her SUV would be impounded.

Thankfully Christian at SONIC was able to match us with a driver at the last minute who was able to transport her SUV within our budget

We couldn’t be more appreciative of how much time and energy Christian put towards making sure we were well-taken care of. 5-Stars!

Service cost: $1300

I shipped my vehicle from Salt Lake City, UT to Boston, MA, and thankfully, it arrived in one piece. However, the stress I went through until I actually saw the driver, you can’t even imagine.

I first contacted the broker (John) and scheduled a pickup that was confirmed with a driver. At the last minute, the driver canceled because another customer backed out of paying, so he scrapped the entire shipment.

At that point, I was cleaning my apt, packing, and now trying to find other shipping options all at once. John worked hard to find a new driver and did manage to book one, but at $450 more than what we originally agreed on. I didn’t have much of a choice, so I went with it.

Then, on the day of the new pickup, I texted the driver to confirm the time, and he replied that the shipment had been canceled. He said he explained to the company that he had a headache and might need to go to the hospital. I was exhausted and furious, it was my last day in the city, and I had a flight to catch. I had to quickly figure out where to park my car.

Thankfully, I was able to leave it with some people I knew, which helped me calm down. Then, unexpectedly, John called back and said he found another driver who could pick up the car in just a couple of hours.

Overall, it was a very stressful experience but to be fair, it wasn’t John’s fault. He truly did his best to find a solution quickly. I’m sharing this just so others know what they might experience when shipping a car.

Service cost: $1275

DO NOT USE THIS TRANSPORTATION COMPANY!

I am writing to formally raise a complaint regarding a breach of contract and unauthorized billing in connection with the transportation of my vehicle.

Per our agreement, my vehicle was scheduled to be towed from Miami, Florida to Tallahassee, Florida, with a guaranteed delivery date of Wednesday, July 30, 2025. However, the vehicle was not delivered until Friday, August 1, 2025—two days late. During this time, it was parked at an undisclosed location for approximately 48 hours with my personal belongings inside. I was not informed of this delay or the vehicle's whereabouts until a day later!!

Additionally, I was informed that a $100 charge would be deducted from my account upon vehicle pickup. Upon reviewing my account, I found that I was charged $200 instead.

I was deeply disappointed by the treatment I received when trying to resolve this issue. Instead of support, I was met with blatant rudeness from the broker, John Gardner. This experience was completely unacceptable, and I strongly advise against doing business with this company.

Service cost: $600

So glad that I made the decision to go with my spirit and my gut feeling that I have that they would deliver and they delivered very well thank you for being responsible for my vehicle. I highly recommend them if you’re traveling from state to state I came from Texas to California and it went as I expected.?? They were very sweet. Didn’t give me any issues. I will definitely be reaching out if I need someone to transport my vehicle again and they were very affordable.

Service cost: $950