202 movers in Freeport, Illinois - reviews and costs

"All movers are subcontractors and free to include whomever they want on the job. My belongings sustained extensive damage. Documents were falsified to pay for crew members that did no show up. Horrible."

"I don’t understand these bad reviews… I came on here just to add a positive review. We have used them three times. I have a lot of unique items (fragile musical instruments, 1800s/1900s original antiques) and they have never broken a single thing...."

"My move was from WA state to Texas. It took On Time Moving Express Inc 30 days to deliver my household goods to Texas. When they finally arrived, my boxes and creates were covered in rat urine and feces. Also, some of my furniture arrived broken..."

"Our experience with this moving company was beyond disastrous. From start to finish, they caused extensive damage to our belongings and displayed an appalling lack of professionalism. First and foremost, George, the head of operations, was incred..."

"They stole my money to pay for the move and still wanted me to pay more. Am I supposed to pay twice? Who has money for that? I sure don't These people have the nerve to act like they are innocent. You can never talk to the manager or owner. I woul..."

"The unpacking was a disaster--nothing unpacked, boxes dumped in garage, 30+ items broken, boxes mixing. And their claims department stonewalls any claim. Ugh."

"Previously used Burrows when the company was managed by Dersu Burrows (2014). Great service at that time. Most recently, Sep, 2019, had horrible experience. Under new management. No good inventory method used. Items lost, never returned. Antique g..."

"If you want to have the worst moving experience of your life, go with this company. Otherwise, stay away. We were moving from Chicago to NYC with 2 small kids, so I was very thoughtful to choose the right company. The sales person Jennifer Smi..."