West Coast Movers

I had an excellent moving experience and I wanted to give credit where credit is due. I was actually referred to west coast movers because my sister was moved by them. Their is nothing better than a family recommendation. I moved three weeks ago from New Jersey to Nevada. I called the same representative at west coast that helped my sister.In fact I spoke with a few representatives and all were nice and treated me like family. Very nice/polite..Also knowledgeable and professional. He took my info and also details about move. He spent time very patiently and explained all thoroughly. I felt really happy and at ease..He mentioned that they do thousands of moves yearly..He explained that I would only be charged based on how many cubic feet I would need in truck and that my cubic foot rate would never go up. He also told me that moving based on cubic feet is the only way anyone should do a move and no one should ever do a move based on weight since you never know when you do a weight-based move what you will pay till days after your items are picked up versus knowing upfront your charge upfront when you do a move based on cubic feet..He gave me what I thought was a great price..Just for my peace of mind I called 6 other companies and westcoast was the lowest price. The movers arrived on day promised and wrapped and loaded my items..My quote was accurate. In fact a hundred less than quoted! All items were delivered quickly. I was so pleased that I found no damage. I would highly recommend west coast movers of Las Vegas..

Service cost: $5000

West Coast Movers should be avoided at all costs.  The actual movers that damaged my property took immediate responsibility for problem when confronted.  They explained that they would fix the problem in the next couple of days.  This was confirmed by Felix, introduced as the supervisor.  After months of avoiding calls, missing appointments and stringing us along Felix finally showed up at our home.  He was 2 1/2 hours late and within 1 minute he explained that it was not his problem because the gentlemen that moved us were subcontractors.  When I showed him a text from one of the movers acknowledging responsibility for the damage, he told me it was not his problem. Felix has his employees well trained not to give out his phone number and to be as evasive as possible.  I feel certain that with further investigation one could find a number of poor or illegal business practices at west coast movers.  Save yourself a great deal of hardship and keep Felix out of your life.  He is dishonest, unprofessional and, in my opinion, a crook. .

Service cost: $3000

IIf you are planning on using this company shop around. I booked them 6 weeKS in advance to make sure my pick up date would be exact as I has to make hotel reservations. I contacted them to advise of items to remove from the inventory list & other ones to add. Spoke to sales person Kassie, very nice, and she quoted me 2 prices; 1) if they packed the house (that God I did it) 2) the price if I packed it. I chose to pack the house myself.
I wanted to make the move as easy as possible for the guys showing up on 7/1 @ 4:00 pm so I made sure everything was broke down, shrink wrapped, and in only 3 rooms, the living room the dining room & the garage. TVs were down & wrapped & shrink wrapped by me along with many other items. 20 minutes before the 4:00 pm pick up I received a call from west coast movers that the truck was full from the previous clients & he wouldn't be arriving. I wad in complete shock. I had to rearrange the hotel reservations (and wasn't charged) & was told that maybe, yes maybe a truck (box truck) would be there Thursday or Friday. Again complete shock. Remember I booked this pick up 6 weeks in advance and a truck was not available? Finally, I get a call saying that they found a truck in Scottsdale and should arrive at my place between 12:00 & 3:00. Well, that time came & went. Finally at 7:30 a box truck with the name of West cost movers duck taped on the side of the doors shows up. My stomach sunk and I knew then there was going to be a problem. By 10:00 pm they still hadn't loaded the truck because the paperwork needed to be done. Umm, it's a 3-hour drive from Scottsdale to my house, one would think the paperwork would be ready to go, nope. Then you have to pay 1/2 of the amount for the move or they don't start. Talk about making someone feel like a thief! We (4 of us) moved all the boxes out ourselves to the truck so they could start loading. Nope more paperwork & an inventory list, hand written and little sticky numbers put on the box. I get the color coding but 2 people should of been doing this not one. I was also told that a "crew of guys" would show up to help load the truck nope, it was 2 of my friends and myself. At 11:30 pm I had to leave because I'm moving my mother of 90 years of age the next day. My friends stayed behind to make sure the truck got loaded. At 12:00 am I get a call from my friends that the driver said they were leaving but would be back on Friday to finish up. I was livid. First of all, you're a day late & arriving late and now leaving to finish up on Friday? They left & returned back at 1; 00 pm on Friday to finish up but didn't start loading around 3:00 pm. Finally, a job that should of taken maybe 8 hours to load took 2 days and we did all the work! The driver stated he was only allowed to drive 500 miles a day and be couldn't drive anymore that day. I told him it's not the miles you cover it's the hours you log & drive.. duh
I'm told that the delivery would be 7 to 14 working days before our items are delivered. I'm blessed to had another house to drive to. We drove the next day 775 miles with 2 cats & a packed SUV to our destination. At 8:00 that night I got a text that they finally finished and were leaving.
Today 7/11 the semi arrived and was loaded. However not all our items were on the semi as they wouldn't fit and we found this out because on the inventory list there were missing items. Also, someone else's items were mixed in with our items. So this new driver calls a magical phone number & finds out the rest of our items are on another truck and should arrive in 7 days.
as we unpacked the boxes some rattled and I knew items were broke, furniture that was wrapped by west coast movers had irreplaceable broken legs, snapped in half. We're missing a few expensive pieces of furniture that are supposedly going to be in the other truck because they had no room. Here's a rocket science idea, don't put other customers items Mice with our items and you would of had rook for our items.
again, we are in convinced. Oh, and the executive director I spoke with took a whopping $100 dollars off the $4900 bill. So we'll see the difference with the claim is filed with the pictures of broken & lost items.
The executive director was rude, uncaring and really just didn't give a crap about our stuff. After all, it's just a job to her with no care of personal belongings to the customers that hire West Coast Movers.
You're a horrible company, rude, inconsiderate, have trouble with the truth, and contact with very rude drivers. The drivers that showed up today were pretty cool.
So if you're thinking of hiring this company, DONT, RUN & pack it yourself. I'm so sorry 8 hired West Coast Movers and should have listened to the other documentation written here about West coast movers.
HORRIBLE COMPANY.

Service cost: $4900

You are a fool if you use this company for anything! They are liars and thieves. I went on movers.com and Giovani from West Coast Movers called me back. He talks a slick game and gave me a price of just under$1200 for a move from Irvine, CA to Flagstaff, AZ. That is just under 500 miles. They were supposed to be there to start on a Monday morning. They did not show up until a day later. Be aware that they charge by cubic feet (a scam). Binding estimates are apparently based on 400 cubic feet. Sounds like a lot of space but it is only 10 x 10 and 4 feet high. Your one bedroom apt will not fit! That is when you will see your supposed rate triple! They will do everything they can to increase the space used. The under $1200 price that Giovani had given me ballooned to $3600 for a one bedroom apt. Giovanni also told me that the same drivers that loaded the stuff would be the ones that would deliver it the next day or two. LIES!! It all went to Las Vegas where it was unloaded and stored for a week while the person moving to Flagstaff is sitting in a motel wondering when her stuff will be delivered. After over a week they finally decided to deliver the stuff to Flagstaff. The crew they sent were full of attitude and very unprofessional. They just dumped and dropped boxes wherever they wanted and not where they were asked to put them. My friend asked them to be more gentle with the boxes and to stop dropping them on the floor. The moving guy replied "Don't tell me how to do my job." That is when thing went from bad to worse. She got mad and words were exchanged and the police were called. The police would not do much as it was a civil matter. The end result was that the movers repacked some of the items that were already unloaded and LEFT THE JOB. Three beefy movers said that they felt threatened by my friend who is a skinny 97lb female even though the police were there. Her stuff ended up in storage in Flagstaff and it took 1 to 2 weeks to get it delivered and another $700. Stuff was broken and most of the non-perishable foodstuffs were gone. Boxes had been opened and stuff stolen from them. Several hundred dollars worth. 
This company needs to be put out of business. They are one of the companies that give movers a bad name. Do not expect any help from their rude and uncaring and unprofessional customer service department. They don't care!!
It ended up costing me $4300 and about three weeks to move my friend from Irvine, CA to Flagstaff, AZ. Do not be stupid! Avoid this company at all costs. They are West Coast Movers out of LasVegas.

Service cost: $4200

Been planning to move my family to Texas to be with my mother who's health is in a bad situation. I've booked with this company for 1200 bux, well because they had the best prices! Gave them a 100 dollar deposit to reserve their truck. My date to be moved was set for July 16th and 17th. No call no show come the 17th which BTW is completely unprofessional. So I call them.. "Oh it's a window date our driver won't be back until 2am and will be there between 830 and 10 am for the 17th." So I move all my belonging out into the drive way in a 100 degree plus weather just to be told when I had to call again to find out where they are that the driver didn't get in till five am and that he will be there between 4 and 6 which was a lie I sat out there waiting till 9 pm with my things no call no show. So I call to cancel the company after reading reviews and didn't trust my life to go with this company and the lady tells me "would you like for me to call and see where the driver is?" Absolutely not! I want my deposit back please. Then she proceeds to tell me that the accounting department will return my money in 7-10 business days and I will receive 60 back due to the cancellation fee. WHAT CANCELLATION FEE YOU BREACHED YOUR CONTRACT!! So needless to say I contacted my attorney and the BETTER BUSINESS BUREAU to report this company. Completely unprofessional and I haven't been able to contact the original lady Desiree since all this has happened she hides from your calls she has you programmed into the phone so she knows exactly who is Calling.. this company should not be allowed to operate and steal money from honest working people.

Service cost: $1200