Vantage Movers LLC

I was promised a specific delivery date if I could remain flexible on the pick-up date. After the contracts were signed and the goods were picked up) I was told that "delivery dates aren't guaranteed" and that delivery was "out of their hands" since the motor carrier had possession of our goods. Additionally, the price quoted went up by more than $1,000 based on alleged increase in cubic feet being moved when the original quote was based on a specific inventory of items to be moved (which was precisely what was moved) Items were damages during the move and when requested for assistance in filing a claim, my requests were ignored and eventually when I was able to speak to someone, I was told it was "not their problem" and I needed to "work it out" with the carrier. Awful experience.

Move size: 1 Bedroom Home Service cost: $4200

Didn’t realize that this was a broker service. I hold you responsible for sending Best Movers our way. They bad mouthed you as a broker as they were adding an additional $1K to our bill because according to them you significantly underestimated the cubic feet, despite a very accurate description of the property to be moved. Add to the, Best sub contracts everything. Every contact resulted in demands for more money. They claimed they couldn’t complete our delivery in New York because the street was inaccessible. This was the same street provided at the time of engagement. This was a bad experience all around and I hold you responsible.

Move size: 1 Bedroom Home Service cost: $3500

I contacted them and it’s been nothing but silence since making the deposit. I’ve called several times and asked for an update on the move, and 2 days later I get an email asking my if I need to add anything to the move. I asked the person if they had any details of when everything would happen and they said they didn’t know and that their only job is to find out if I need to add something to the move. “We only care about charging you more, not about having some semblance of customer service” is all

I heard. Go with someone who is interested in taking care of someone paying thousands of dollars for a move across the country.

Move size: 2 Bedroom Home Service cost: $6000

José and his crew from Cobra Vanlines were fantastic! They arrived when they said they would, and they had everything loaded up in about 30 minutes. They handled my items with care and packaged a couple of items that I wasn't able to.

So far, my experience with Vantage Movers has been nothing but a positive one. Once my items arrive to my destination, I will update my review to reflect the rest of my experience. I have been told numerous times that my item should arrive within the next 10 days, so I pray that is the case!

Move size: Partial Move Service cost: $2349

This company is a bait and switch scam artist company. We called to have our car and some items moved... Then a few days before pickup they said they didn't have the car included on the quote we were given. They then said if we cancelled we wouldn't get our deposit back. We sat on the phone back and forth with the billing woman and she was rude and inconsiderate. They also said that the phone conversations were re-listened to and they admitted that they heard me talk about my car I needed to have shipped (Which was the main reason for my call). They said the next guy in line when we got a call didn't know anything about a car. Bait and switch BS... please NEVER use this company ever. A quick google search on my end would have done me wonders...

Google reads: Reviews for Vantage Movers (Florida-based broker) are highly polarizing, with many customers reporting significant bait-and-switch pricing, last-minute cost increases, and damage to items, according to complaints on the Better Business Bureau and Yelp. While some users report smooth, efficient, and well-communicated moves, a high volume of complaints indicates they often broker to third-party carriers with poor service, resulting in hidden fees and lost items.

Better Business Bureau (BBB)

Service cost: $1700