Vantage Movers LLC

I called several moving companies including Vantage. I spoke with a very friendly and helpful person with a quote moving from Florida to Arizona. He told me he could give me a discount for being a senior and gave me some other discounts for packing my art, mirrors and TVs. The quote came out to be approximately $4600 based on an inventory of my items. I thought that was in my price range and decided to hire Vantage. I WAS NOT AWARE VANTAGE WAS A MOVING BROKER.

I was told in the conversation that I would receive a call 3-4 days prior to my pick up date which was July 12th, 2025.

I did receive the call from someone named Tyler that went over all the inventory and to my shock he said my original quote was too low and gave me a new quote based on his inventory list which was approximately $2500 more than the original quote. How could that be? Maybe a little off but 35% higher. Now I was stuck and had to agree to the new price because they had a deposit and demanded an extra deposit with payment due in full at pick up. I am a senior with disabilities living on a fixed income. How could I find a new company just 4 days before leaving. I felt that the company had absolutely scammed me. I needed more materials and more truck space. I still was not aware that a completely different company was picking up my furniture.

July 12th came and a different company showed up at my door and told me they were moving me and had to charge me extra for more moving and packing materials. I called Vantage and left messages about this and there was no one to speak with. I asked for a call back which I did not get. Again I had to agree to the new price to get my furniture loaded and moved by a separate company that told me I would be dealing with them directly now.

I AM TELLING YOU DO NOT USE VANTAGE MOVING AND STORAGE BASED OUT OF BOYTON BEACH, FLORIDA. THEY ARE DISHONEST AND DO NOT DISCLOSE ANYTHING. THEY GOT THEIR FEE AND NOW I CAN NOT GET IN TOUCH WITH THEM. NO CALL BACKS, NO EXPLANATIONS.

I now into this move from my first quote of $4500 to over $8000.

Do your homework and make sure you read the fine print. They really get you 4 days before your move. What a terrible and expensive experience. I still don't have my furniture and VANTAGE is done on their part. Please when moving find an honest moving company and not VANTAGE.

Move size: 2 Bedroom Home Service cost: $6800

Rated one star only because there’s not a zero star rating. Based on my experience with them, a negative would have been much better. They lowballed me just to get the order and then stuck it to me on the back end. They are a broker and they weren’t transparent at all. Then when the mover. Showed up he charged me extra because they listed beds but no mattresses. Mover showed me exactly what they did and the workorder showed bed frame only so the mover wasn’t trying to pull one over on me.

Up to you reading this , whether you use them or not but beware of a bathing switch tactic. That’s what my experience was like.

If I can steer a few people away from using them, I will feel better about saving folks the grief I went through.

In fact, now, they won’t even return my call. They got their deposit and they moved on.

My sales person was Christien and the customer service rep during the move was Tyler.

Move size: 3 Bedroom Home Service cost: $7300

Joke of a moving company. The only pleasant part of my experience was the first phone call, but the person that schedules me does not seem to understand the rest of their system.

I booked 5 months out, and was told by the man that helped schedule my move that this would help with my move going smoothly. 1st I was told window the day before my move for the movers coming. they never came and when I called they said they would be late. The woman I spoke to was rude and disrespectful saying “it’s what I signed up for” as my pick up window was 2 days. If this is the case please don’t tell a customer a 2 hour window and waste my time

I waited another hour to then be told they weren’t coming. They came the next day and move out went smoothly. Then 2 weeks later as my move-in day came closer I’d heard nothing (was a long distance move). I called emailed and texted to see if we had an update of my stuff. they said in my contract they have 30 days and I won’t hear anything until then. On the day of my first available date, they told me my things were SHIPPED THAT DAY. If a company cares anything at all about their customer service, and estimate would be common courtesy. When we called to see if there was more information they said “everyone misunderstands their contract”. if EVERYONE MISUNDERSTANDS, it is likely a problem with the people who wrote the contract or the people who explain it to their customers. I guess since they are movers, they don’t expect return costumers but it’s like they didn’t care about customer service and satisfaction at all. It took 9 days for my stuff to get here. I had to buy an air mattress and other things to live in my new place with no end in sight for days. Complete waste of money, stress, and time

Move size: 1 Bedroom Home Service cost: $3800

If I could give them no stars, I would. This company is unethical in every possible way. They lie and quote you a great price where they tell you there are no hidden fees. They will misquote your move which will cost you an additional, astronomical amount on site, and it will take at least 2 months to get your stuff…IF you’re lucky. If you’re one of God’s favorites, your belongings will all actually arrive and will arrive undamaged. Don’t hold your breath, though. Their customer service couldn’t possibly care any less about you or your move. They will blame their contracted carriers for everything, while the contracted carriers will blame them for everything. There is no accountability for anything. Renting a truck and driving it yourself will save you time, money, and will ensure your belongings aren’t stolen or damaged.

Move size: Studio Service cost: $4452

Vantage is only a broker just so you know they contracted this to Best movers when the guys got here they're trying to charge me $400 more than what was agreed upon on my initial contract $180 for just packing material then they tried to extend the cubic footage to 400 then tell me it was 380 where my contract said $338 where it didn't have anything on the contract about any kind of packing materials whatever I finally negotiated and got the original price so don't go for any contractors of charging you like they tried to do to me now I'm still here in Pennsylvania I wasn't aware that the delivery date was 1 to 14 days have not heard from them since from Best movers I'm not happy with the level of service from both companies at this time I wouldn't have them again or advise anybody to get them I'm waiting now to see what kind of financial cruelty they'll try to pull on me on the back end

Move size: Partial Move Service cost: $900000

Hired Vantage Movers to act as a broker for 2 close in time moves. 1 from Vegas to Florida and the other from NC to FL. On both moves they provided an estimate that sounded good, but then grew substantially a week before the move and grew even more when they picked up the furniture. On the NV to FL move: Charged for boxes they did not use; got into a verbal argument about the size of a box claiming it as >5.0 cubic feet when the measurements calculated to less than 4 cubic feet. All to add to the cost. Specially arranged pick up so the furniture would arrive on N03 Jul. I was very clear in when the furniture needed to be here. It may be here by the end of the month. Customer Service did nothing to help.

Move size: 4 Bedroom Home Service cost: $14000

I hired Vantage Movers for a cross-country move. When I spoke to an agent on the phone, he told that his company was not like other moving companies in that they do not add additional fees after the moving costs have been agreed upon. This turned out not to be the case. At the last minute -- days before delivery -- Vantage informed me that I was required to pay an additional $400 because the moving truck my belongings had traveled in could not reach my new residential address. Regardless of the merits of this, this is obviously something the company should have flagged to me beforehand. They knew what address I was moving to from the beginning. I can only assume that they did not do that because they did not want to disclose the additional fee.

Move size: 1 Bedroom Home Service cost: $2000