US-1 Van Lines

No 1 Van line - Very Bad

Be careful with these guys. They attract and pull your attention by giving you a intentional fouls quote and promise to do anything you ask for with no additinal charge. Once you pay 20% or 25% of the quoted amount in advance and sign the document online they show their colors.
Some one from the
movers company will call you a day or 2 before move date and informs you that the sales people have not included everything what customer asked hence he needs to re-adjust the quote and give you the actual price but that quote will be 50 or more percent higher than the actual quote you got in the beginning. If you don't agree to pay new price then they give you a option to cancel the order and they suggest you to forget about the advance you paid.
Who in the world willing to loose their hard earned money
for nothing and that to 500 or more dollars. So you are hooked and you have no other option other than paying what he asked.
They will do this 2 or 3 day's before the move date so that you won't plan to change or cancel.
This is fraud and cheating customers and they know it very well but still do to make money. It's not over, even after all this if you decide to go with them then at the time of move these you will be cheated again. These company drivers been trained to stock the items so that it uses more space in the truck and increase the amount again.
In this way, you will be robbed by this movers again.
They will go no option other than just to see and pay.

Be careful and suggest not to trust this company sales people nor this moving company. Go, find some one else and have good service.

Service cost: $2300

WORST MOVING EXPERIENCE EVER!! DO NOT HIRE THIS COMPANY! 1. I was told my stuff would come within /- 3 days of the date I wanted it delivered considering we did the flex date with the moving truck. Worst decision ever- my stuff came over 2 weeks later than expected. 2. In addition to being late, when I called to ask them about my stuff for the first week and a half they were super sketch about my stuff and would not tell me where it was. It didn't even leave miami UNTIL A WEEK AFTER THE MY STUFF WAS SUPPOSED TO BE DELIVERED.3. Instead of apologizing for being late, the company and driver were super uncooperative with when to deliver my stuff. I was just starting medical residency and had moved into my place a week before it started. I had orientation the thursday and friday after I moved in- guess what- THEY WANTED TO DELIVER ONE OF THOSE TWO DAYS- the two days I had specifically told them I would not be home all day. They stressed me out as I tried to figure out what to do. On top of that, they were unreliable with their timings and when they would deliver. They told me that the delivery works on THEIR SCHEDULE NOT MINE. VERY VERY UNPROFESSIONAL.4. In addition to the contract charges, when the driver came to deliver the stuff he demanded an additional $500 for labor and renting a truck. WE WERE NOT TOLD ABOUT THESE CHARGES AND HE PROCEEDED TO TELL ME THESE WERE LEGAL CHARGES WEATHER THE COMPANY TOLD ME OR NOT ABOUT THEM. How do you do business if all the charges are not clear from the beginning.5. Their customer service is horrible, unprofessional, unethical, and some of my stuff was damaged- mostly furniture, probably not handled or stored correctly.Overall this company should not even get 1 star- they should have a negative rating. We went with them because initially they were the lowest pricing and were nice. At the end of the day it cost the same as any other high end moving company- your money would be better spent elsewhere. You want to know what they told me- ON PICK UP WE ARE NICE BECAUSE WE WANT THE CUSTOMER TO BE HAPPY. THIS IS NOT TRUE FOR DELIVERY. I would recommend paying a little more and moving with another company, because this one is not worth your time or worth the headache. They will make your life miserable.

Service cost: $2000

I hired 4 men and a truck on August 20, 2017. They only sent 2 professional movers and 2 helpers who barely did any work. So there were only 2 men working and I was charged for 4 men. In addition, they dragged the time to charge me the maximum number of 10 hours instead of 6 hours at most since we already helped them disassembled the beds and it was a short distance of 5-10 minutes to my new house. Then they tried to get out quickly without finishing their assembly jobs or cleaning their stuffs at the end. They also damaged my hardwood floors badly and damaged my china cabinets. And their boss Lisa was very rude on the phone. All they cared about was the money, not the customer service or the quality of their service. I am really disappointed in using their moving service.

Move size: 4 Bedroom Home Service cost: $1850

1st if you don’t care about spending money please use them. I wanted a not to exceed quote and I got billed double of their quote. But I have no choice but to pay unless I don’t want my belongings back. No one seems to have the answer to your questions once you pay them. No one will call you back if you have a problem, the response you will get is “ I’m at the bottom of the totem pole”. From not quoting right, showing up 4 hours late, doing inventory of my items 2 days later, to overcharging me. Come to your own conclusions about using this company. I would give no stars if I could. So if Tommy calls you, ignore him. If Johnathon comes out to give you an estimate, double it, and if the movers tell you a time, add 4 hours and when 3 movers come m, Mark will do paperwork for 2 hours while the other 2 work. Good luck.

Move size: 1 Bedroom Home Service cost: $1700

They are the worst. They lie, they cheat, they steal, they are a fraud. I have tried to get the government to shut them down but they have gotten away with this for years The owner lives in Florida in a ritzy apartment and never takes calls. Check every company out. These people have several companies under different names. Don't even bother to get a quote from them. Better Business didn't do a thing.
Florida Attorney General ignored the issue. THEY ARE FRAUDS.

Move size: Partial Move Service cost: $1500

STAY AWAY!!
this company is complete sham !!
the pick up was a smooth one this is part of BAIT and SWITCH once they have your furniture in their possession this is when the real game starts they
they CAN`t promise any delivery date (it can take them between 7-21 dates from your desirable date !! )
finally we got the delivery TODAY
to start off the" splendid day" they asked us to give them more money on the spot because the apartment was more than 75 feet from the entrance(its 80..)
And once they brought the stuff in we were HORRIFIED the TV was shattered the bed room mirror was shattered the sofa was broken and the queen bed was delivered without all the screws to reassemble it( they said they Lost IT!! )
STAY AWAY FROM THIS COMPANY !!

Move size: 1 Bedroom Home Service cost: $2000