Universal Relocations

Overall a very well managed team of professionals with good service orientation. To start with, the team arrived on time to pick up our boxes which were then neatly labeled and packed… time lines were mentioned and all charges explained. Had been receiving timely updates until shipment arrived and customs cleared. Finally the shipment arrived with all things intact. Would like to specifically Thank Chennai team @ Hussaina for her customer centric efforts in helping provide updates especially during the lockdown period, which was the only reason for delay in delivery.

Thank you Guys. Keep up the good work!

Move size: Partial Move Service cost: $1500

I shipped 2 packages from Colorado, USA to Kolkata, India by Universal Relocations in the mid of pandemic. I was really impressed! They are trust worthy, affordable and having an excellent, responsive customer care service. They picked up packages from home via FedEx. After 4 months I received both the packages intact, not even damaging the packaging box. However, they took a bit more time than promised. I think, it is the pandemic that caused this delay. I contacted with customer care and received prompt and convincing response. I Highly recommend them for shipping from USA to India.

Move size: Partial Move Service cost: $300

Had a great experience with my move during the Covid times. In USA, packers were very professional,

they packed the 4 bedroom house in a day.

The shipment took less than 45 days to reach Mumbai port. Because of the covid Mohammed and Raja helped navigate remote custom clearance and was little difficult because of Covid.

Couple of things i would see them

Improving upon is:

1. The size estimates was wrong, not all things fit in my 20x20, few items needed to be shipped in shared container.

2. The packing on some items was not done properly, few broken pots anf glasses. Some wooden furniture were scratched.

Move size: 4 Bedroom Home Service cost: $6800

This was the second box I shipped with Universal Relocations from Rochester, NY, USA to Bhadrak, India and the entire process was seamless as the last time I shipped. The box was picked up from home in Rochester, NY, smoothly and was delivered to my home in Bhadrak, India without a hitch. Everyone, at the USA end, as well as in the Indian office were very helpful. Particularly, Sandhya Somalingam, in Chennai was super friendly and helpful. The package arrived at home without any damage and in good time. Great service! Plan to ship two more boxes with Universal Relocations soon.

Move size: Partial Move Service cost: $125

After going through a lot of reviews, decided on UR since most of the reviews were positive. Had to go with an open mindset that shipping boxes might result in lost shipment or damaged boxes in some cases. So decided not to ship any electronics since we have to pay Customs and surrender passport if I am not wrong. So ended up sending all household items, kitchen items toys, home decorations etc except furniture and electronics since I didn't have many and was not willing to buy and transport new ones.

Called UR and connected with one person Kris. Very professional and genuine customer service since he told what all are the things up-front and these will be cases if you transport these types of items. Gave a quote for 15 boxes door to door and came to less than 100$ for a box.

Started on packing and each doubt we had, Kris always suggested and guided patiently on what ways to take. Packed all 15 boxes with extra protection of tapes so as not to have any water damage just in case and packed each box carefully with lot of protection.

Was given 2 options in terms of pick up that if you want to have it in at a specific date and thier pick is not available in the region that day, they have to arrange FedEx and weight cannot be greater than 49.5 lb since extra weight has a huge charge from FedEx. Otherwise if flexible on dates, they can arrange thier own transport in which changes in weight is ok since it's not third part and they can adjust. This was were many of reviews made sense to me since if picked up by FedEx you need to ensure the weight is less than 50 and you need a good large scale to ensure that otherwise the FedEx charge comes back to you.

On pick up day, a big van came in and carefully picked up all boxes.

Few days later, I received the status that it's up for container loading and need 49$ palet charges. Agreed and paid it. Also recieved the tracking details.

Every week we received status on the approx date it will arrive in India. Was given approx 3 months timeline and the shipment arrived in India within 3-4 months and was expected since it was Covid time.

Once reached they gave another bill of 15k RS for Port charges which was mentioned in the bill and discussed initially that each box will have 1k Rs Port charge. Agreed and paid it.

A week later got a call saying they will be delivering in 2 days and will pass on the live tracking and driver details and number.

This was very helpful since it gives the location of the truck in a Google map setup which gave us an idea where it is and whether they are taking the route we discussed during the last step of journey when they were guided to your house. The delivery person also was very very professional taking multiple calls and answering all our questions. Finally boxes arrived and was delivered inside and to my surprise each and every box was in the same rectangular shape with no damages, just like how I sent it which really amazed me.

Overall my experience:

Professional door pick up from California US

Overall professional communication is every aspect possible.

Professional door delivery service in Kerala India.

Many reviews said that items were destroyed, package missing etc but I did not have such an experience and all boxes reached safely as how I gave to them.

Kris and team delivered the service what they said and did an awesome job.

Move size: 2 Bedroom Home Service cost: $1450

We recently moved our furniture, clothing, kitchen ware and other household items from US to Chennai. We booked a 20' container. This relocation brought all our 2 decades long cherished items safely to our new abode in India. The entire journey lasted almost 3 months from door-to-door. Universal Relocations did a very thorough job at every step of the way thereby ensuring all our items are safely delivered at our destination address. I trusted all their personnel, and they too did the same. That really helped accomplish the move successfully. Their associates both in the US and India were very sincere, knowledgeable of the various processes, and willing to do the extra bit of hard work to keep everything transparent and clear to us. I will surely recommend Universal Relocations to all my friends and relatives.

Move size: 4 Bedroom Home Service cost: $6500

Universal Relocations helped me move my stuff from US to India. Thank you very much for the excellent service all the household items are in perfect condition with out any any damage and so much impressed with your service. The order is delivered in a given time (with in three months of time). They updated the shipment transit status through email with a tracking id. The cost mentioned while booking is a transparent and no hidden as well as extra charges. We will surely recommend Universal relocations to friends and family for all the shipping needs between USA and India as well as vice-versa. Thanks Huzaina for the support for delivery, Thankyou very much for the peaceful on time delivery

Move size: 2 Bedroom Home Service cost: $2000

I am writing this review to let others find one of the best Relocation options with moving their households and whatever they want. Universal Relocaations would definitely be the top choice. I have received my things in complete peace of mind. They have a very good update tracker, and follow up system. Door to door dwlivery without any hassle or headache. Staffs are friendly and specially I would like tk mention Sandhya who has been great proving me all the uodates on time and answer all my questions promptly.

Thank you

Samik Bhattacharjee

Move size: Partial Move Service cost: $700

Universal Relocations helped in transporting my boxes from OH-USA to Hyderabad- India. It took about 110 days to reach final destination. Once the items are picked up, they have started sending me weekly updates, once it was loaded into a container, in about 3 weeks from the date of pickup. Whenever I had any queries like the one about Port Charges in India, they have replied me promptly and my overall experiece with their service is very positive and the items reached in good condition. I would like to thank the team members-Madhusudhan,Shyamala,Huzaina,Shreya,Sandhya and others of Universal Relocations. Once it reached final destination city, Sandhya from their team helped me by sending prompt updates, till the items were delievered. And finally, the truck driver-Masthan handled the boxes well and shipped them to our doorstep.

Move size: 1 Bedroom Home Service cost: $590

Recently I used the packing & moving services offered by this company from Chicago to Arizona (7/22). Based on my experience with other movers/vendors, this time, I thought of going with a branded company like Universal relocation to have a smooth and hassle-free experience. I took packing & moving services from Universal and purchased additional insurance through this vendor to cover any damages. I paid premium price + extra insurance to this vendor, but I got the same horrible experience with this vendor. Universal relocation services/promises are no different than a local agent moving service. My household items were delivered late, and there was much damage. Till today, I am struggling to claim my insurance even though I had extra insurance and all evidence for the claim. Horrible expensive packing service. My advice - Go for a local moving company/agent and save a lot of money. Both (local movers and Universal relocation) will deliver the same services, so why pay more? Things look great on the surface but slowly, you see the true face.

Move size: 2 Bedroom Home Service cost: $85000

When I was searching for relocation services from the USA to India, my brother-in-law suggested to try Universal as he had bitter experience with a different company. I am very glad that I selected Universal Relocations to cater to my needs of moving boxes from the Los Angeles, USA to Hyderabad, India. I had great experience in working with Palani during the port clearance process at ICD, and Sandhya during the delivery scheduling and destination handling. All my packaged boxes were handled with care, and everything was intact.

Move size: 1 Bedroom Home Service cost: $5000