Melissa said: Finding Viking was nothing short of spectacular. They are very responsive and assist you with everything from A to Z when it comes to shipping your belongings overseas

Gerald said: We had an absolutely wonderful experience with Moving Of America, and I would highly recommend them. They were superb!!! They were extremely responsive and delightful to work with Read more at: https://moveadvisor.com/movers/moving-of-america-3630?order_by=newest#company-reviews-filter

Average service price

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$ 1445
International move average
77% less than market avg.
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Review summary

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204 reviews

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Girish Kamalapur
Jun 11, 2019
International move from Roselle, IL to , KT

Very Bad - BEWARE.

I have moved from USA to Bangalore in Jan 2019. I had booked the shipment of four boxes with Universal Relocations as per my friends recommendations, Packed and dropped at the UPS store in mid Jan.
initially they said I do not have to pay anything while receiving the package, however, I received an email and a call from the company stating I need to pay near to 3k rupees for customs. Done, paid, then there was no news at all for almost 30 days. Then I started following up and got a new story stating the package is in Bangalore and there is a contractual issues with Gati courier hence my package was not delivered. In frustration I went and picked the packages from the warehouse in my car.

The story starts now.

When I checked, all four boxes were cut in the middle. (Not where you pasted the tape to close the box). Many many of my belongings were missing. When I asked and wrote multiple emails, the resolution comes as, We cannot help you as you did not signed for the insurance. I have noticed many many of the items were missing almost a full box of 16 x 24. Very much unsatisfied with the service.
Not sure how they would have behaved if I had insurance as well with a cost of couple of more hundred dollars.
I suggest to look for the alternate as everyone wanted to shovel off the responsibility and close the matter.

Move size: 2 Bedroom Home Service cost: $500

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Sujatha Suj
Sep 30, 2019
International move from , KT to Vancouver, BC

Prabhu Subramaniam from Chennai office and this company is a scam.

My Move is from India to Canada

The Customer service guy named Prabhu Subramaniam from Chennai office is the biggest scammer. Their other scammer include Punithan Ramu (who sent me twice the bill for volume-weight). Their customer service is a joke!! They are copied on all emails, where I am blasting for fraudulent charges, but they wont reply! they have zero interest in serving customer, or customer satisfaction.

When I was in India, I had gotten a quote from Universal relocation. They mentioned that for Canada the shipment through air is only few hundred $ more than sea, so I decided to take their air shipment package. They had also mentioned that for air shipment they will only use weight, and not volume (used for sea). I packed all my stuff and left in their storage, came here to find job, house etc. Now that it is time to get my shipment, they have changed their price. They are now charging me for weight-volume. They are a big scam, have increased my cost to twice the amount. And this is before I have paid for airport duties, insurance, and all the other random charges they add. They are a big time scam, and I don't recommend
anyone using them.

Prabhu will mislead you, never mention about the volume, and lie to you when giving a quote. I had called him and asked him several times, and he blatantly lied that I will be charged on weight alone. They will give the lowest quote on purpose, when in fact, their actual cost is 3 times their quote. he will purposely not give the bill when you are in India, but only send when it is time for delivery, causing additional stress.

I want to cancel my move with them. anyone has recommendation for good movers from Chennai to Canada?

Move size: Partial Move Service cost: $2500

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Nk Bhandari
Nov 14, 2019
International move from Fremont, CA to , HA

Worst relocation nightmare.

Zero stars If I could add it.

We lived through a this relocation nightmare since the day we had our stuff packed and carried by Universal Relocation team. A terrible experience for our family filled with stress, anxiety, harassment and even blackmailing.

Here are some of the issues we have faced -
1) Quality of Packing - Horrible quality of boxes and packing materials were used.
2) No use of Bubble Wrap for packing our crockery and fragile collectibles. Result: All winde glasses, glass utensils and collectible bought from international vacations are all broken.
3) Personal items of glass and ceramic were simply dumped in the boxes with one layer of newspaper wrapped around. See the video for yourself.
4) Holes in the boxes so we found rodents in our boxes when we unpacked. Items were infested with mice and ants - literally had a dead mouse in one of the cartons
5) Volume was inflated by increasing number of boxes and not filling the boxes completely. Most of the boxes has large amount of empty space. As a result, so many the boxes got pressed and crushed. Also, small-small boxes were packed to increase the volume. At least 100 CFT volume was added by doing these kind of tactics.
6) Mattress was wrapped in just one layer of transparent plastic (serron wrap). Again no bubble wrap. Hence the mattress became really dirty in transit which voids the 25 year warranty that we have from Sealy on the mattress.
7) Threatened and blackmailed by their organization personnel on phone, that all our stuff will be left with the customs. This is after we had already sent our passports to you and they were in your possession. Additionally they also threatened us and the other Universal relo employees doing unpacking in our house about raising the packing issue. He basically threatened them about agreeing with us on packing quality.
8) No-one listened when we complained repeatedly on-phone about our concern regarding quality of packing.

I can share more detailed information, photos and videos. Beware, go with any other company in the world but not them.

Move size: 2 Bedroom Home Service cost: $4521

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Jatin Chandarana
Mar 05, 2020
International move from Tampa, FL to Pune, MH

Good experience.

Overall had good experience with my move except for taking time in delivering shipment from Chennai to Mumbai. Good experience with coordinator Huzaina. She helped to expedite the move in last couple of weeks..

Move size: Partial Move Service cost: $500

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Official company response

Thank you for the great feedback! We try to take the stress out of moving. We're so happy that you're happy with your move!

Surinder Grewal
Mar 05, 2020
International move from San Jose, CA to Faridabad, HA

Shipment to Delhi.

Good follow up

Communication and follow ups are excellent. On time delivery and live tracking for package in India. Itemized bill for transparency.

Move size: Partial Move Service cost: $125

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Official company response

Thank you.

Tirupathi Rao Chanamolu
Mar 03, 2020
International move from East Lansing, MI to Vijayawada, AP

Good follow up.

Communication and followups are excellent. On time delivery and live tracking for package in India. Itemized bill for transperancy.

Move size: Partial Move Service cost: $850

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Official company response

We are happy to know that you are more than satisfied with the service and expertise of our teams during the relocation process. We are grateful to you for recommending us to those around you.

Shan
Mar 10, 2020
International move from Fremont, CA to Kozhikode, KR

Good service overall.

It took little longer to deliver, rest everything was fine.

The package was delivered without any damage.

The service at the US (Pallavi andMadhu) and at India (Huzaina) were great. Friendly and Prompt response.

Move size: Partial Move Service cost: $400

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Official company response

Thank you for your feedback , Shan ! We love our customers!

Lalitha Shanmugam
Mar 11, 2020
International move from , MN to Chennai, TN

Good Move from MN to Chennai.

Nice Experience

Picked up on the given time

Received clear and precise

Will recommend friends

Answering the questions when transit.

Move size: 1 Bedroom Home Service cost: $950

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Official company response

Thank you for taking the time to review your experience with us. We are glad you had a stress free move and We are looking forward to working with you, or anyone you recommend, in the the future.

Sharad Pratap Singh
Mar 12, 2020
Local move within Uttar Pradesh

Relocation services from US to India.

The experience was great and and the Anup & Team from Mumbai office were very prompt in answering queries and service. I would recommend them to my friends.

Move size: 3 Bedroom Home Service cost: $5000

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Official company response

We are happy to know that you are more than satisfied with the service and expertise of our teams during the relocation process. We are grateful to you for recommending us to those around you.

Anish Pednekar
Mar 16, 2020
International move from , DXB to Mumbai, MH

Relocating from Dubai.

Although we had a rocky start-due to the Dubai moving agency (Al Sabaa), Universal relocations were smoothened out the process back in India with clear communication, periodic updates & giving realistic timelines each which were met every time.

Move size: 1 Bedroom Home Service cost: 8000AED

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Official company response

Hi Anish, "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks for choosing Universal Relocations for your relocation needs.

Prashant Pandey
Mar 17, 2020
International move from Plainsboro, NJ to Bangalore, KT

Excellent service.

I recently moved my items from NJ to Bangalore. Great work at a very good price. Pick up and drop off was very efficient with minimal intervention. Company too care of all the paperwork and items were delivered without any damage.

Move size: 2 Bedroom Home Service cost: $800

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Official company response

We appreciate your kind words. Glad to see your rating is a 10 star. Thanks for selecting Universal Relocations. We appreciate your business.

Krishna Prasad
Mar 17, 2020
International move from Parlin, NJ to Thrissur, KR

Relocation from New Jersey to Kerala.

I moved my household items from US to Kerala. The staff was helpful and kept updating the status in a timely manner. Especially Venkat, Huzaina and the delivery personnel. Overall the end to end service was smooth.

Move size: Partial Move Service cost: $600

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Official company response

Hi Krishna
Thank You !!
We appreciate your feedback. So happy to see the overall moving experience was to your liking. Our staff will be super excited to hear the good news.
We appreciate you and thank you for your business.

Muruganandam Kirubanandan
Mar 17, 2020
International move from , GA to Chennai, TN

Relocation from USA to Tamilnadu.

I moved my household items from US to Chennai. The staff was helpful and kept updating their status in a timely manner. Especially, Huzaina, Shyamala Kumar, KhushalliDattani and Varsha, and the delivery personnel. Overall the end to end service was smooth. I will recommend their services for relocation.

Move size: 2 Bedroom Home Service cost: $1000

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Official company response

Hi Muruganandam
Thanks ,It is always a pleasure to receive positive feedback when everything falls in place.We are glad to hear the overall moving experience was positive. Our staff will be delighted
to read your review. We appreciate your business.
Thanks for choosing Universal Relocations for your relocation needs.

Francis Remold
Mar 18, 2020
International move from Phoenix, AZ to , KR

Relocation from US to India.

It was an excellent experience with Universal Relocations. The goods reached home in Kochi, India, intact.

Move size: Partial Move Service cost: $2500

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Official company response

Thanks for the awesome review, Francis ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Mahima Varma
Jul 20, 2020
International move from , NC to Kolkata, West Bengal

Move from North Carolina to Kolkata.

Fab fab service — wonderful people and completely hassle free; even amidst a global pandemic!! I didn’t have to think much about my stuff once they took it off my hands.

Move size: 1 Bedroom Home Service cost: $600

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Official company response

Hi Mahima,
Nice ! It is always a pleasure to receive positive feedback when everything falls in place. We are glad to hear the overall moving experience was positive. Our staff will be delighted
to read your review. We appreciate your business.
Thanks for choosing Universal Relocations for your relocation needs.

Shamik Saha
Sep 08, 2020
International move from Houston, TX to , West Bengal

Very good service.

Very good and prompt service even during pandemic.

I had 5 boxes to be shipped to India from houston and the team has been very supportive all along.

Move size: 1 Bedroom Home Service cost: $600

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Official company response

Hi Shamik, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone” We look forward to working with you again in the future!

Krishna Chaitanya
Jul 30, 2020
International move from Denver, CO to Tirupati, AP

Move from Denver to Tirupati, AP.

It was great doing business with UR. Pallavi and Mothish has been very helpful through out the process. I took close to 7 months for the delivery process. I had no hassles in reaching UR teams.

Move size: Partial Move Service cost: $150

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Official company response

Hi Krishna,
Thank you so much for your Valuable feedback.
We really appreciate you taking the time out to share your experience with us, we count ourselves lucky for customers like you.
We look forward to working with you again in the future!

Lesly Paul
Oct 24, 2020
International move from Santa Clara, CA to Bangalore, KT

Pakage shipping from US to India.

I would like to appreciate Universal Relocators for the service I received from them recently. They could provide me regular update on the status and tried to expedite delivery based on my request.

Move size: 2 Bedroom Home Service cost: $500

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Official company response

Hi Lesly, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone” We look forward to working with you again in the future!

Umesh Pujeri
Sep 10, 2020
International move from North Andover, MA to Bangalore, KT

International shipping.

Recently moved all items items from Boston to Bangalore without any hassle with the help of Universal relocations. Very professional and friendly staff. I strongly recommend this company for International shipments.

Umesh Pujeri.

Move size: 3 Bedroom Home Service cost: $1500

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Official company response

Hi Umesh, "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks for choosing Universal Relocations for your relocation needs.

Rishka Thakur
Oct 29, 2020
International move from Dallas, TX to Pune, MH

Wish they knew value of customer's hard earned money.

Wish I could give rating in minus. Their people are approachable and responsive and that's the reason I kept following up with them for almost an year.

They are fraud and cheaters. I had my shipment from Dallas to Pune with them. While booking for shipment the representative was very nice, she just asked me to put basic details in all the forms on 8th Dec. Later I got call that there is container leaving on 11th Dec so if I ship I get get my shipment within 60-90 days in India. I trusted them and got everything packed. The person who came for pick up was very good and helping. Then story of India is horrible

1. My shipment didn't arrive till Mid of March and then there was lockdown. I understood the situation and was calm. 8 was asked to sent passport and then custom charges. I did everything to support them

2. Shipment arrived mid of June one Sunday morning, since that was covid time delivery boys agreed that we should not open the packages before sanitization. We did that and opened the boxes. My son was happy, he was expecting toys, tv, his new games I bought for him with my hard earned money but everything turned into dark story. Tv had scratches, complete xbox set was missing. Crockery was broken. One box was opened, xbox was taken out and then box was wrapped and sealed. I still have that box with me.

3. I immediately sent pictures and insruance claim form to them. I also got repair invoice from Samsung and local tv repair shop. It took time to get tv connected, get the step down tranformer and see the real damage..

4. No one from Universal came for inspection and they offered me only $250 for the total loss of $1750

5. I am still following up with them, it will almost be an year qnd whatever I shipped I wasn't and I won't be able to use.

Lesson Learnt

1. Better to buy in India so that you get good support and warranty. We all work hard to give good life to our kids but companies like Universal are fooling us

2. If you ship, please make sure you take pictures and keep all the invoices

3. All important, new, expensive things should be packed by universal person and opened by them.

4. If you see any boc, package is not packed in same way as u did, do not accept the shipment, open it in front of delivery person and immediately report to Universal

5. Well, they have all the clauses to protect themselves..for example anything missing from inside the box or partially lost item won't be covered in the insurance

I will suggest first of all, not to ship anything via sea..if you do then do not choose Universal and if you still choose Universal be ready for big loss and facing dishonesty still keeping all my lesson learnt in your mind. Stay safe everyone.

Move size: 1 Bedroom Home Service cost: $1200

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Official company response

“We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again

Harsh Nahata
Nov 10, 2020
International move from Atlanta, GA to Mumbai, MH

You have been warned, blame yourself for hiring them

Used their services in 2018 when I moved from US to India. Without a doubt, worst people I have ever dealt with. The amout of stress and uncertainty that i had to deal with was unimaginable. things that you can expect from them:

1. No clarity on charges upfront. The final bill they will give will be higher by 25-50% from estimate. Its amazing that the estimate is given after verification of goods, so how can they claim that the volume is higher than estimate. Do they expect that the customer would know the volume at the start? if thats the expectation, why would we ask them to come and verify the amount of stuff we had and provide quotation accordingly. However, you cant fight or do anything with them once they have taken the goods as you are at their mercy. They will directly blackmail you that goods will not be given to you if you dont pay the full money upfront.

2. Be aware of dealing with these three people specifically: Sai Dattani, Geetha Rajaram/Singh and Pallavi. I dealt with them and got an experience of lifetime (rhetoric). They knew that I have a 1.5 year old and a pregnant wife and used this to pyschologically create pressure at every step. They will promise the world to you, but true colors will come out once they have packed your goods (as you will be helpless after that)

3. The india team who handles the clearance of goods also loves sending the bills. I included all costs that I need to pay (barring a few nominal ones) in my initial quote from the US team, but India team kept sending me bills for payment for things which were already included in the bill that I had already paid to the US entity. I had to send multiple emails and call multiple people to get the same waived.

3. Delivery was late by a month even coompared to their max estimate provided to me.

4. Most of my furniture was damaged.

5. They generally put very less stuff in boxes quoting that the boxes cannot hold more. This is very untrue and done so that you end up using more boxes and pay more in terms of space (in shipping, charge is not based on weight but on space occupied). So even if u hire them, make sure that you dont allow their packaging professionals to get your billings increased by using this loop hole. My first advice would be to not hire them

6. The people who come to deliver and unpack your goods are so petty that they will force you to give them back all boxes and packaging material. They kept on saying that I am suppose to return it and this is a general norm. I told them that the bill specifically charges me packaging charges, so why should I return this, but in interest of getting everything properly unpacked and set up, I had to give up. Afterwards, I came to know that the people who come sell those boxes to local bhangarwala and put the money into their own pockets.

There are a lot many other things which I am avoiding to mention here (cant keep writing)

Move size: Partial Move Service cost: $3000

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Anushka Siddiqui
Nov 11, 2020
International move from Boston, MA to New Delhi, National Capital Territory of Delhi

Great service

Shipped 2 boxes from US to India- door to door service and timely updates for the most part. Great experience in box collection and drop off.

Move size: Partial Move Service cost: $350

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Official company response

Hi Anushka,
Nice ! It is always a pleasure to receive positive feedback when everything falls in place. We are glad to hear the overall moving experience was positive. Our staff will be delighted
to read your review. We appreciate your business.
Thanks for choosing Universal Relocations for your relocation needs.

Barry Nelson
Dec 03, 2020
International move from Jersey City, NJ to Mumbai, MH

Very Good

Very good, professional and efficient service. Offered suggestions and options to fit my need. Very good coordination in everything. Moved my entire house from New Jersey to Mumbai India in my absence. The movers came home packed everything very well and shipped it. Reached safely and very good service. Thanks!!!

Move size: 1 Bedroom Home Service cost: $1000

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Official company response

Thanks for the awesome review, Barry ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Nitin Ingle
Dec 14, 2020
International move from Richmond, VA to Amravati, MH

Shipped boxes from Us to India

I have shipped two boxes from Us To my hometown, there was some initial confusion about boxes at the NY Port but later it was sorted out. The boxes was delivered at home and communication and tracking was very Good. Thank for the service specially during this pandemic.

Move size: Partial Move Service cost: $250

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Official company response

Thanks for the awesome review, Nitin ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Chitrang Shah
Dec 28, 2020
International move from Philadelphia, PA to Ahmedabad, GU

Great experience for international relocation

Very good experience overall.

I moved my stuff from US to India.

Their representative helped me in answering questions regarding packing from US.

Received the packages properly in India.

They were prompt in replying anytime I contacted.

Move size: 1 Bedroom Home Service cost: $500

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Official company response

Hi Chitrang, "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Thanks for choosing Universal Relocations for your relocation needs.

Not showing 33 filtered reviews.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

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Company Info

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Universal Relocations has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 343 New Road, Unit, Parsippany, NJ, 07054, but movers usually cover a much larger area.

Company Notes

Universal Relocations (est. 1998) is an international relocation specialist whose organization has grown from operating one truck to over 100 trucks in several countries. More than 100 thousand families have been relocated to over 100 countries using our services.

Today Universal Relocations specializes in International relocation from the USA and India.

Licenses & Certificates for Universal Relocations

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Universal Relocations license numbers for the government record information:

ICC MC number: MC-836909
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2428388
(US Department of Transportation number)

Local State License: 39PC00115

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Universal Relocations cost for international moves?

From 163 reviews of people moving from country to country, we concluded that the market average costs are around $6403 when moving internationally.

For Universal Relocations, we estimate that their average country to country moving costs will be around $1445, based on 164 international moving reviews.

This could mean that country to country moving services costs of Universal Relocations is cheaper with about 77% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Universal Relocations. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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