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United States Moving Services

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501 reviews

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Address: 320 W Lanier Ave. Suite 200, Fayetteville GA, 30214

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Site: usmsmove.com

Phone: (800) 461-8745

Email: info@usmsmove.com

States of operation: Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Maine, Maryland, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New Mexico, New York, Ohio, Oregon, Rhode Island, Tennessee, Texas, Washington, West Virginia, Wisconsin ..see more

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United States Moving Services About Reviews Costs License Contact

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United States Moving Services

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$ 4458

Interstate move average

8% less than market avg.

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4.6

501 reviews

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Tristan B And Jacquie D

Jul 28, 2022

Local move from Augusta, GA to Atlanta, GA

If you read this and still want to work with this company be my guest.

Around 2 months ago I hired USMS to help me and my fiancé move as she recently had back surgery. We scheduled move dates for the 28th of July with the backup day being the 29th of July. We were charged 1246.88 to reserve the dates and get set up with the moving company with the expectation that I would pay an additional 900 dollars upon pickup and 900 on delivery. I managed to reserve the afternoons on both days with my condo association to allow the movers to move in and spent a lot of time packing and preparing for them to move our stuff for us. The day before the move I called Chloe who is our point of contact at the company. She assured me the day before that on Thursday the 28th we would be getting everything picked up and everything was all set for the move. She also stated that we could expect to be picked up around 1pm, and potentially even earlier if the crew got done with their job early and I could expect a phone call from them 2 hours before their arrival. Thursday at noon on the 28th of July 2022 I was surprised I had not received a phone call from the crew that they would be coming to pick up my stuff. I spent the next 4 hours attempting to get answers from someone at the company.

Finally someone from management calls me and tells me they wont be able to do either moving date and the best they can do is Sunday or Monday. Those dates are impossible due to my lease agreements. When I asked for a refund she simply said that they do not guarantee dates and she cannot give me a refund and when I asked who could give me a refund she said it would be her, but she wont. Now I am renting a uhaul to move all of my own stuff for what I expect to be an absolutely brutal day of moving myself tomorrow. I sent emails to their email and billing department requesting a refund and received no response back.

I paid 1200 dollars and received no services or goods.

Move size: 1 Bedroom Home Service cost: $1200

Nessa Kwong

Sep 29, 2022

Long-distance move from San Francisco, CA to Denver, CO

I wish I could give then no stars

I spoke with John Martucci who was very nice and talked me through the whole process. He even let us know if we had a competitive quote they could match. Movers arrived in time frame said, it went down hill from there. After the truck was half loaded they told us we didn't buy enough cubic feet? I had walked through my whole house with John and he is supposed to be the expert. At this point they tell us it will be double the price to get the rest of stuff on truck and they tell us it needs to be cash or check right now. No one at US Moving answered to help us out and it is late at this point. My husband goes back and forth with the manager and eventually agrees to pay the difference. Ultimately they still didn't take all our stuff. When they give us the receipt we see the company name is USA Logistics Inc. who have the worst reviews I have ever seen and are known scam artists, apparently everyone "doesn't buy enough space" and the extort cash out of you to get job finished. We have no idea if we will ever see our stuff again and in what shape. But US Moving should not being using these guys for any jobs and it's also totally dishonest to pretend like they are the movers. We are in the process of speaking to our lawyer to understand our rights. Do not use these people ever. Even worse, they won't pick up my calls today?

Move size: 2 Bedroom Home Service cost: $10400

Debra Petersen

Sep 30, 2022

Long-distance move from Matawan, NJ to Ashville, NY

Rip off the elderly.

This company lies. They take advantage of the elderly and rip them off. Read the small print as they hide stuff in it and do not give them a deposit because you will lose it. They also run on fake DOT numbers. Check that out on the DOT website. They talked my elderly mother into giving a deposit and then never returned it after I called to question them. Luckily, I did not let them load my parents' things or they would have stolen that also. Do NOT use this company.

Move size: 2 Bedroom Home Service cost: $1800

Daniel Smith

Sep 30, 2022

Long-distance move from Chicago, IL to Norfolk, VA

Scammers! They will jack up the price and keep your stuff

I don't believe the other reviews here are legitimate. Look on Yelp and you will see a 1 star review from 100+ people all saying they got scammed. They will quote you one cheap price to make you sign up and give a deposit. AFTER they get your stuff they will jack up the price x3 and keep your stuff hostage until you pay the ridiculous amount. DO NOT USE THEM!

Move size: 3 Bedroom Home Service cost: $12000

Jeanna Grahl

Oct 12, 2022

Long-distance move from Green Bay, WI to Roanoke, VA

THEY AREN'T MOVERS!

THEY AREN'T MOVERS, they are brokers and completely misrepresent themselves. If I could give them a zero I would. They initially seem very professional and helpful. "Bryan" went through my house room by room using my listing and made a detailed list of what I needed to have moved. He reassured me and emailed the list, that I was pressured to look over and sign, and then pay a certain % down. There is a lot of fine print they don't disclose. I paid $4500 for no services rendered and based on their fine print I can't get it back. The movers showed up with a small truck and said the job was bid wrong and I had to pay over double the estimate, which would have been about $20k. I scheduled the move a week before my house closed so in the end I sent the movers away and scrambled to find another way which cost me $8k and a lot of stress. After reading reviews of people paying the extra money and then never seeing their stuff again or having it damaged at least I know I made the right choice. It's EVIL to put people through this when they are going through one of the most stressful times of their lives.

Read more at: https://www.mymovingreviews.com/write-a-review/step-1

Move size: 3 Bedroom Home Service cost: $9500

Caryn Fiorina

Oct 12, 2022

Long-distance move from Scottsdale, AZ to Santa Fe, NM

Worst Experience Ever - DO NOT HIRE THIS COMPANY!!

Joe Ellis quoted me a price of 3300.00 after asking what the lowest quote I had was and he got 'special approval'for same price. I gave him inventory of all items. When movers got there after packing up the house they said it now cost 12,300.00 because they go sq ft not inventory list. I ended up paying 10,600.00 because I had no choice. Please do not get scammed by this company. Many of my items were delivered broken.

Move size: 3 Bedroom Home Service cost: $10600

Richard Banwell

Oct 20, 2022

Long-distance move from Kalkaska, MI to Westminster, SC

Moving

We trusted this company to move us out of state! Paid them upfront with a guarantee full pack.. upon there package a moving van of there's with there own drivers and workers! Never happened moving day 2 rented box trucks a pick up truck with a small trailer showed up with 6 guys who didn't speak ENGLISH!

they absolutely threw our 44 years of belongings into these POS vans! Short story too much to list! They broke items and furniture! Also left boxes in another truck and never delivered!

These people where sub contracted by USMS!

USMS would not cover any claims! There fu..ing excuse..go after the sub contracted movers!

Frank Lied!!! And wouldn't return any calls, emails or text!

Brooklyn lied and made excuse after excuse!

DI NOT USE THIS COMPANY PERIOD!

MSG. ME!!

Move size: 2 Bedroom Home Service cost: $145

Dean Wise

Nov 15, 2022

Local move from Colorado Springs, CO to Grand Junction, CO

Beware Beware Beware

They are not a moving company, business is set up to take your money. They rush you into, put his amount down now and I can lock you into this low rate if you think about it then

I can't promise anything.... The money down is there's to keep is does not come off of moving estimate invoice. They give you an estimate without even consulting with actual movers. They set the date and tell movers to show and here is your starting price...The movers come and can price it at what they want and your stuck with that amount.... Please do your due diligence and read all the reviews. Reviews on web site are false, how can they have reviews if there is no place to leave a review on their site...There are even class action lawsuits, please do not even consult with their business it is set up only to take your money.

Move size: Partial Move Service cost: $6575

Ab Soto

Jan 04, 2023

Long-distance move from Jacksonville, FL to San Antonio, TX

United States Moving Services Pre-Moving Charges

This company charges you money to complete a household list and connect you with an actual moving company. The moving company will charge you the full price for the move; it does not matter how much you paid United States Moving Services before $2,400. So my household goods move cost me a total of $9,400 when I was quoted a cost of around $4,000. This company's practices should be illegal.

Move size: 3 Bedroom Home Service cost: $9400

Sherry Watts

Jan 07, 2023

Long-distance move from Rice, WA to Newport, OR

Outragious Rude Behavior

I had talked to someone from this company about a move. We researched several companies and decided to go with someone else. I received a call from United States Moving Service from 866-349-8008. I told them sorry we have decided to go with someone else. The person responded with "You Cunt"! Then hung up. I will NEVER do business with this company and I would highly recommend no one else does either.

Move size: 1 Bedroom Home Service cost: $2400

Darryl Groce

Dec 20, 2022

Long-distance move from Detroit, MI to New Orleans, LA

Terrible Customer Service

The sales team will sell you a bill of good they cannot deliver on, communication from this company is absolutely terrible and the customer service team will tell you to send emails about about any problems you may have, they will never get replied to and the customer service team will will hang up on you when they can't answer your questions instead of finding a solution. If you can afford to put your life on hold for 2-3 weeks give them a call.

Move size: 1 Bedroom Home Service cost: $3660

Robert Waldron

Mar 26, 2020

Long-distance move from Saint Charles, MI to Keene, NH

I recommend the movers to all.

We moved on fairly short notice. I contacted N movers for a quote about a week ahead of time, packed up in a weekend, and moved down to NH with 2-day drop-off for all of our stuff. We were able to secure a truck and transport at a fair price, especially compared to other long-distance moving solutions we had considered.

Move size: 2 Bedroom Home Service cost: $1530

Jessica Tate

Jul 26, 2020

Long-distance move from Jerome, MI to New York, NY

Most professional ones in the town.

I have thousands of books and everywhere I go I want to take them. Last week, I called United States Moving Services for my house shifting. I told them about my books collection nd also asked them for an additional care of it. They put my books in bags, carrying them comfortable and easily and delivered it to my new house with no damage.

Move size: 1 Bedroom Home Service cost: $1200

Gareth Russell

Aug 14, 2020

Long-distance move from Pequannock, NJ to Cedar Falls, IA

Bravo.

Tony, Melvin, Ryan and Chris are the best team ever. They helped me move from NJ and they were not only early, but also so nice and efficient. I was nervous about hiring movers, but from the moment I called the company, they were awesome. These four movers are the best and you can't go wrong with them.

Move size: 1 Bedroom Home Service cost: $1160

Louisa Bolleurs

Aug 18, 2020

Long-distance move from Galesburg, MI to Saint Cloud, MN

They are the best movers ever.

David and Melvin helped me out and they were absolutely amazing. Made the stressful move so much easier on me. They are very careful and detailed with everything you need them to move, but they also work so efficient and fast. United States Moving Services are my favorite movers of all time now.

Move size: 3 Bedroom Home Service cost: $7600

Isabelle Parasram

Aug 19, 2020

Long-distance move from Delmont, NJ to Huntington, NY

They are one of a kind!

You will not see a group of friendlier and hard working men. We got all our furniture from one place to another in a very short time. Their rates are extremely reasonable. Thank guys!!

Move size: 2 Bedroom Home Service cost: $4380

Andy Brown

Aug 22, 2020

Long-distance move from Naubinway, MI to Gore, VA

Will recommend to others as well!

Moving always seems difficult to me. Gathering all my stuff and shifting it to a new place with new environment give me Goosebumps. I am really terrified with the thought of doing it but then my friend told me about them and literally they saved my day. Best one in town.

Move size: 2 Bedroom Home Service cost: $5137

Sophie Hunt

Jul 28, 2020

Long-distance move from Paulsboro, NJ to Charlotte, NC

Good job!

I used United States Moving Services to send some glass crockery and kitchen utensils to my sister living across the town. I was worried because all these are fragile and I want it to be delivered without any damage or breakage. Their workers make sure they wrapped every piece of crockery and utensils separately for safety.

Move size: Partial Move Service cost: $1200

Luis Flandes

Jul 30, 2020

Long-distance move from Navesink, NJ to Spring Hill, FL

Impressive work guys!

One of my friend also booked United States Moving Services and they were satisfied with their service so I tried them to send parcel to my Aunt’s place. They delivered it on right time and in a perfect condition. Her antiques are safe and was really happy. Here next shipment is on the way she wanted me to send through these guys!

Move size: 1 Bedroom Home Service cost: $1300

Richard Veysey

Jul 30, 2020

Long-distance move from Germfask, MI to Lapel, IN

Recommended.

Packers came and worked hard straight through, made sure everything was cared for. Can't say enough about how smoothly this move went. It went so smooth and easy without any stress and anxiety. They were very efficient and the price was much better than the other three companies I called.

Move size: 2 Bedroom Home Service cost: $4470

Brian Hall

Jul 31, 2020

Long-distance move from Kearsarge, MI to Quincy, MA

I had a great experience with United States Moving Services.

The customer service was great from the moment I contacted them for a quote until the last box was moved into my apartment. I also appreciated the fact that when they sent me a quote initially, it was very detailed and specified everything they would charge for, unlike most other moving companies I requested quotes from. Keep it up!

Move size: 2 Bedroom Home Service cost: $5300

Danielle Barford

Sep 04, 2020

Long-distance move from Brethren, MI to Anaheim, CA

I recommend them.

My friend told me about the movers back then and I have been using them since years now. The staff is good. The work is done in a very professional environment. All the belongings were safely packed. Very pleased with the work quality.

Move size: 2 Bedroom Home Service cost: $5200

Derek Foldeak

Sep 04, 2020

Long-distance move from Sandusky, MI to Mentor, OH

I spent the money on the move was worth spending.

I recruited this company recently to move about 8 miles away from one place to another. They sent 3 experienced drivers who took the time to safeguard all my things. These three gentlemen were in every respect kind and professional. They worked tirelessly, they didn't stop for a rest.

Move size: 3 Bedroom Home Service cost: $6600

Heather Claire

Aug 25, 2020

Long-distance move from Gibbsboro, NJ to Newport, ME

A class movers!

This company was recommended by my parents when I was moving to Newport and after having a bad experience with another company who had stolen some of my belongings. So I was worried to trust again any of the mover's company but their immense cooperation made all my intuitions wrong. All the praise to workers and team.

Move size: 1 Bedroom Home Service cost: $1100

Emma Bowden

Aug 29, 2020

Long-distance move from Ravenna, MI to Bronx, NY

Exceptional work guys!

I have utilized their service before and utilizing again due to the quality work they provide. Everything is to perfection. Boxing, loading, unloading, and unboxing. Everything they do, they take care of the stuff and made sure the safety of all my items. I enjoyed their service.

Move size: 2 Bedroom Home Service cost: $5400

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Company Info

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United States Moving Services has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 320 W Lanier Ave. Suite 200, Fayetteville, GA, 30214, but movers usually cover a much larger area.

Licenses & Certificates for United States Moving Services

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the United States Moving Services license numbers for the government record information:

ICC MC number: 1215089
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3589204
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is United States Moving Services cost for interstate moves?

From 9738 reviews of people moving long ditance, we concluded that the market average costs are around $4861 when moving long-distance.

For United States Moving Services, we estimate that their average long-distance moving costs will be around $4458, based on 401 long distance moving reviews.

This could mean that long-distance moving services costs of United States Moving Services for moving between states is cheaper with about 8% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed United States Moving Services. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on United States Moving Services - a professional company located in 320 W Lanier Ave. Suite 200, Fayetteville, GA, 30214. Discover Fayetteville, Georgia moving companies.

*MoveAdvisor may not be affiliated with United States Moving Services and the estimates may be provided from other professional movers in our network.