U Pack

Whatever you do, do not pay this company any extra money. I had planned to do a terminal to terminal move in order to save money. I could afford packing my own uhaul and then driving to their truck and packing their truck. I was given the option to change it to a terminal to door delivery when I arrived in my new city and decided to take that route. Apparently, ABF believes my front door is out in my parking lot. DOOR TO DOOR is NOT a full delivery service, even when the price does equal the same as a full delivery service. DO NOT FALL FOR IT. This company WILL NOT DELIVER ANYTHING TO YOUR ACTUAL HOME OR APARTMENT. YOU WILL STILL NEED TO UNLOAD YOUR THINGS. I guess if I was moving somewhere where I knew a lot of people and could get some help with unloading (which I don't know a lot of people here yet), it could have been a semi-okay experience but instead they wanted to charge me $400 to drive 12.5 miles from their terminal to my apartment and leave their 28 foot trailer in my apartment parking lot (which is not allowed). Was this my fault? I don't think so, I think it's fair to assume that $400 would cover more than just driving a truck 25 miles.

Along with this, there was no one at the terminal when I dropped my things off, so I had to deal with waiting around for someone to show up to sign paperwork. Eventually someone did show up while we were packing, didn't let us know he was there, signed the paperwork and left them on the counter in the office, which had previously been locked. Great customer service.

I still have not received any of my goods, so I have no idea what they're going to look like damage-wise. At this point, I wouldn't be surprised if they broke everything I own.

Service cost: $850

I moved from Pennsylvania to Alaska in July. I scoured the earth for a mover I could trust, and two people I knew who had already relocated up here recommended ABF. I used the freight system, NOT the U-Pack system, so I can't vouch for that, but the trailer arrived on time at my storage facility, was loaded, and showed up early in Alaska. The driver was excellent and the moving company people were really accommodating. I freaked out when it got here because the items shifted and I was charged more than I was quoted, but I was credited back the difference. My belongings arrived in good condition; only a table was damaged.. small price to pay, really. It was a very long trip and ABF was awesome all the way. Everyone involved along the way was excellent. I would absolutely use them again if I ever had to move (I hope I don't!!).

Service cost: $3700

After getting stood up by Nationwide Moving Services based in Kaufman, TX, ABF stepped in and had a U-Pack trailer to us that very evening. I then hired a local crew to load us the next morning and ABF picked up the trailer for our interstate move to Texas. They did an EXCELLENT job and the move turned out to be very economical this way. Hiring a local crew for a few hours on each end while having ABF do the freight hauling is a very cost-effective way for an interstate move. I highly recommend them.

Service cost: $2139

Over 7 years have passed since our move, and this belated review was inspired by seeing several ABF trucks during a trip two days ago, reminding me how grateful we still are to the folks at ABF for making what could have been a nightmarish move into a real pleasure. Because we moved over Memorial Day weekend, we had five days to load the 1 1/4 containers we needed for the contents of a 2200 sq. ft. house, stuff we'd accumulated over 25 years..including 4 canoes and the power tools, etc., we would need to build our new house. Friends helped us load (what a party!) and the landlord of our temporary rental in Virginia found us three nice kids to help us unpack. The drivers for both pickup and delivery were so friendly and helpful, and we were able to track our stuff online without a hitch. A bit of damage to furniture was strictly our fault..we ran out of padding toward the end and didn't bother to find more. When a friend rented a large Uhaul truck to move a similar distance, the rental was nearly a thousand more than we paid, and U-pack not only did the driving, but paid for gas and tolls as well. I recommend their service to any friend who is planning a move. Our experience couldn't have been better. .

Service cost: $2300

First of all, they kept my booking free of charge till the last second. I booked the cubes but the guy put a wrong month so when I found that, it was too late to make it up. So I booked the moving service with Trans United at 2pm, Nov. 25. However, the company Trans United kept on postponing and never showed up. So I booked a traller with U-Pack on Nov 26, terminal to door service. It took 3 days to ship my stuff from Philly to Arlington TX, which was quick. U-Pack charged by actually space you use so it is quite reasonable. The mattress was not clean when we got it, and it took me a while to open the inner door. Except for that, it was pretty good.

Service cost: $990

I just returned from helping my daughter move across country from AZ-MA. I used U-PACK'S door to door service as well as the guaranteed delivery option.The communication with the company, their updating of my information on the move, the timeliness of their delivery and pickup of the container both in Tucson and Boston were impeccable !! I might also add they were the least expensive option when compared with other moving companies. ! We packed the 8 foot container tight so there was no movement inside and everything arrived in perfect condition. If I ever have to make a move again, I will definitiely use this company . I recommend 100 % and then some !
R Salazar Tucson , AZ.

Service cost: $2796

I had trouble getting other movers and consolidators to work with my schedule.  I called U-Pack last minute and they arranged to ahve a container that day.  The driver spoke to me several times becasuse I as not there for delivery of the container to make certain I understand where he had placed it.  The container arrived as agreed, the prices was fair and everyone at ABF was a pleasure to work with and very responsive all the time.  I would highly recommend them in the future.  .

Service cost: $987