TransAtlas Moving Services

This was our third move using TransAtlas Moving Services and we were once again not disappointed.  They exceeded our expectations.  They assisted us in packing oversized items and they had wooden crates built for protecting large pieces of glass used as table tops.  We had over 29,000 lb. of furniture, books, art, etc., as well as a grand piano moved from Canada to the USA. We were once again extremely pleased with their skills in packing everything we owned into a large moving van and transporting it from Montreal to Chicago and finding that nothing was damaged!!  This is the third move we have made in the last ten years and each time we were absolutely amazed at TransAtlas Moving Services.  Regardless of the obstacles we encountered during our moves, TransAtlas always remained calm and they were always able to overcome these obstacles.  We highly recommend TransAtlas Moving Services.    .

Service cost: $12000

We actually booked through another company called first class van lines based in Toronto. We were moving from Sault Ste Marie Ontario to Prince Edward Island,  it was a disastrous move from start to finish.  We were quoted a good price for our move, we could pay a deposit and then the rest on delivery and 6wks free storage so we took it, when they came to pick up our furniture they couldn't give us an exact price until it was weighed.  Once the furniture was down in Toronto the quote went up by $1600 and they wouldn't release our furniture to us until we paid for it up front, and they also wanted us to pay for storage on top of the total price.  We didn't want to pay up front because we thought we may never get our furniture from them so they told us to take a photo copy of a money order and email it to them and I also asked them to send the furniture to us the following Thursday and we would have it delivered to a storage locker here in PEI until our house was ready for us to move into. This was on Friday on Sunday we got a call from Transatlas Movers they were on their way with our furniture and would be there on Monday at 1pm, at our storage locker, at 1pm we were there waiting for them, and they didn't turn up so I phoned them and got through their dispatch they were still not in PEI and had 2 deliveries to do before they were delivering ours we asked them to call us when they were on their way.  We waited for a call that didn't come, so at  6pm I called them back, no answer and I tried several more times still no answer, I eventually borrowed another cell phone off a friend and called them back at 8pm, this time they answered apparently they don't work after 4pm and that is why they didn't answer the phone to me.. They apparently had tried to call us at least 10 times, but couldn't get through to us, even though we had no missed calls or messages, so they had left our furniture in another storage locker in PEI and wouldn't tell us where it was until we sent first class vanlines the full money for our furniture and the money for the storage locker.  We got in touch with the owner of our storage locker where the furniture was supposed to be dropped off he told us that transatlas had  turned up at 6pm  not stayed very long,  but told him that they would come back to the locker in the morning at 8am and deliver the furniture, so we turned up at 8am and they didn't turn up, when I got back in touch with the dispatcher he was adament that we wouldn't get our furniture back until we had paid for it first,.we ended up sending first class van lines the money, when we eventually got our furniture from the locker there was alot of damaged items no care and attention had been given to the furniture which had been forcefully cramped packed into the storage locker, we were all very upset it had not been a pleasent experience. We also inherited another box which doesn't belong to us full of someones keepsake items from years gone by, probably a very cherished box, I tried to email transatlas to ask them about it but they have yet to get back to me, it maybe unimportant to them but someone is missing it.

Service cost: $5326

Poor. Without a doubt it was the worst service I have ever experienced. We called the company a couple of times, as our shipment had not arrived. When they said it would and for that the drivers took the extra we owed and than proceed to tell the only one that was at home that he had to unload the truck all by himself. They also refused to back the truck near the house, forcing him to have to carry all the boxes up the driveway of the acreage to the house. Don't ever use this company.

Service cost: $3000

I used Transatlas Moving Company and very satisfied with their service.  They moved my stuff from Boston to Montreal I had no problems with them from beginning to the end of my relocation. I liked the way they packed my stuff ( cautious enough), punctual and polite.They set up the furniture for us. They provided me everything I needed at good price and quality. I like the way they protected my house from damages and I really enjoyed working with them.I will recommend it without any hesitation. .

Service cost: $2200

We moved from Montreal to Boston.It was a quıck decısıon and found them through ınternet revıews Transatlas dıspatch sent 6 guys on pıck up to quıckly load my goods under ıce raın. My husband and I felt so relaxed seeıng our belongıngs properly wrapped and handled on our ıcy drıve way.They were very equıpped for bad weather.They shovel the snow and salt the staırs whıch we forgot whıle preparıng our boxes. We had a slıght road accıdent day before the delıvery and could not make ıt on tıme to recıve the goods.Our landlord opened the door and TransAtlas movers moved everythıng ınsıde. There was no mıssıng ıtems and no damage. We paıd lıttle more than estımate but there was no tıme to get an onsıte estımate. Most ımportant ıs to have everythıng moved ın wıthout our presence.We admıt that they have very reliable employees. It ıs the rıght company for professıonal movıng company.  .

Service cost: $5400

Please stay away from these people. They commit something and charge something else. They were not ready to deliver our stuff unless we paid the exaggereted price they were quoting.  We paid thousand more than quoted rate per pound. The guy who helms the day to day affair is rude and does not listen to his customers. Mr. Bonder who is the consignee at Toronto is also not helpful. He speaks good, but his deeds and work is different. Somewhere when he quoted us first he never mentioned about the packing amount. when we saw the final bill it was 1000 dollars more than that. These guys are rip off their customers stay away from them.  They said that they will fix the bed in the price quoted, but we end up paying for that as well. Please stay away from these guys.

Service cost: $5000

Transatlas was THREE WEEKS LATE with my belongings, there was damage to my desk, and a box missing. There was little to no communication and no apology. I moved from Quebec, Canada to Atlanta, GA in January of 2015. The movers arrived two days early but one contacted me. I might have been able to arrange for storage or for the apartment complex to open the apartment early if someone had notified me. They took the shipment back to Canada!    I did not hear anything from Transatlas on the scheduled delivery date. I had to call long distance to find out what was going on. The shipment was continually delayed for the next three weeks. Each time I had to call long distance to find out where my shipment was and when they would arrive to deliver it. They gave me dates three times, but didn’t show up. Finally, they told me when they would arrive. I waited all day on that date, but at 2:45pm they called and said they would be here the following morning. They finally arrived the next morning, three weeks late.   During the 3 week delay I insisted upon a discount. They gave me a 10% discount, but only if I paid the full amount IN CASH (in Canadian dollars) when the truck arrived. Otherwise, they said they would not unload my belongings. I had initially agreed to pay approximately half in cash and half via credit card.    The delay caused me significant inconvenience and physical and mental distress. Had to go to thrift stores to get kitchen utensils, cookware, and clothing.    Mr. Levent of Transatlas was extremely rude and uncaring on the phone. There was no apology or understanding that this delay caused significant problems in my life. .

Service cost: $3528

I never thought it would be possible to move my goods from Montreal, QC to Fort Lauderdale, FL without headaches or chaos, but Transatlas made it as smooth as I can ever imagined. From the moment the movers came to my door I knew everything would be ok because they were so pleasant and professional. My goods arrived in Florida within the perfect time promised and I experienced NO damage and NO headaches!! I cannot thank the staff at Transatlast enough. I am really satisfied, I don't normally give review, but the way my move was handled amazed me and I am forever grateful. Thanks again Transatlas !!God bless.

Service cost: $950

    Just moved from Phoenix to Laval. I had to go through 2 agents to move with Transatlas. My frustration ended once I started to deal with the actual movers. They managed picking up just in time before my lease ended. Pick up crew was very friendly and quick to pack and load despite a long walk from my town house complex with no access for his trailer. they still maintained the smile and patience. Delivery was delayed couple days due to winter conditions and customs clearance. I was upset hearing about winter conditions and customs. However every step of this move made me understand what movers go through under the circumstances. Delivery day, it was -27 degrees celcius and snow storm. the movers did not even stop to finish the delivery on icy stairs. I felt bad pushing them for delivery in the coldest day but they did not complain again.  They did a good job. Thank you Transatlas.

Service cost: $4850

I was scheduling a move from Montreal to Toronto in August, 2016. I was given a reference from my realtor friend and that is how I made contact with Levent at Transatlas Moving.

I had the most excellent experience with them and would with our reservation recommend Levent and his team to anyone. To begin with we were wrapping up our house in Montreal and relocating to China for a year. We were moving our stuff into storage in Toronto. There was a lot of logistic synchronisation that was to happen.

Levent's team arrived on moving day on time and arranged to move our furniture from a 1st floor walk-up without a hiccup. They were polite and loaded the truck and left in a few hours. The load was estimated and we signed a contract for delivery to a U-haul location that Sunday.

On Sunday I was at the U-haul location where I store my stuff and the movers arrived on time with my shipment and proceeded to unload it. Now this is where the thing about going the extra-mile for your customer comes in. The unit in which I had stored my stuff was loaded in a haphazard manner by a moving company I had used previously. And the stuff I was bringing from Montreal would not have fitted in as it stands.

I had the choice to rent another storage locker for an extra $150 a month. Which over a 12 month period would have added $1800 to my storage budget. These guys suggested they unload my locker and arrange the stuff in it properly before moving in my new stuff that had arrived from Montreal. They called Levent and he said help these guys out. So for $50 an hour and in 3 hours they had re-organized my storage locker and unloaded my stuff from the truck from Montreal.

A $150 investment and some sweat saved me a whole deal of money and heartache.

I cannot thank Levent and his team enough for the excellent work they did.

Deepak.

Service cost: $1400

I went with these guys because their estimate was the cheapest - which should have been a red flag. The pick up of my items went perfectly. The delivery, however, was late and incomplete.
PLEASE I beg of you, if you DO go with this company (I highly advise against it), do NOT give in to the deliverer's demands to sign the delivery bill before he starts unloading the items. I did in good faith - but 3 boxes were missing. Ensues a 2 1/2 month saga of misinformation, contradictory information and finally ignoring all attempts at contacting them. They finally responded when I went via the Better Business Bureau. Initially denied everything and insisted the order was complete. They then somehow found the boxes. Set a delivery date. Delivered two boxes, and refused to acknowledge the third box missing. I've given up. I don't think I will ever see that third box. (not to mention that several items in the two missing boxes were smashed to pieces).

So, if your priority is to get most of your stuff delivered in passable condition, and you don't particularly care when things are delivered, if part of your shipment never shows up (everything will be denied) and part of it is damaged beyond repair.. then this is the perfect company for you! They're cheap, and you (almost) get what you pay for.. but a little less!

Service cost: $1800

Our move was superbly handled by Levent and his team. Pricing was simple. Per lb rate for shipping and per lb rate for packing. No extra charges which most other moving companies build in (which are difficult to comprehend). Move was door to door and room to room. Pick-up and delivery dates were respected. The team was quick, efficient and thorough on packing and very helpful on delivery and removal of much of packing material. All goods arrived safe and sound. A minor floor scratch occurred on delivery and they looked after the repair. I would use them and strongly recommend them for any move. Thank you Levent and your Tranatlas team.

Move size: 2 Bedroom Home Service cost: $9700

It was such a GREAT experience ! The entire relocation turned out to be something beyond my expectations !! They did all their best to ensure that I relocated peacefully without any disturbance. They have expertly packed my things, carefully loaded them in their truck and safely delivered everything. They truly have customer satisfaction at heart !

I was amazed by their focus, great advice and dedication. Special THANKS to Levent and Izzet ! They did so well: making the entire relocation a great success !! I am going to seek their services again. I HIGHLY recommend TransAtlas Moving Services.

Move size: 2 Bedroom Home Service cost: $13025

Our recent move from Ontario to Nova Scotia was truly our worst move ever! Since we have moved 27 times - including a few overseas moves - I would say we are experienced! The scam the moving companies have going the instant your driveway isn't short and straight, is just ridiculous. We moved into our house in Ontario in 2010 and had a double moving van backing into our long, but straight driveway. Not possible according to TransAtlas, we need shuttles. The problem here is that you can watch them load the shuttles, but you cannot watch them unload from the shuttles to the moving van. So first they charge you an extra $2,000. for the shuttles and then when you get to the other end, and you watch them unload, you realize that the word 'fragile' does not mean a thing to them and your furniture means even less. Boxes, many marked fragile were upside down and thrown around, resulting in many of our fragile items were broken. Our solid oak dining room table had large scratches and gouges, our teak bedroom set large scratches and gouges. A massive unwillingness to help at the unloading end, made this whole experience even more stressful. This would truly be the very last company I would ever recommend. Besides the fact that from the original quote of $4,500. the whole moved cost us $11,500. Just disgusting. Neither the broker who set this move up, nor the company is responding to any e-mails. Terrible, terrible service all around.

Move size: 3 Bedroom Home Service cost: $11500

Based on my previous moving experiences, I had some assumptions about this company because I had never tried them before. However, I would like to highlight essential points about them for any potential client.

1- WEIGHT ESTIMATION: This point is ultimately important as price generally depends on weight. Therefore, the crew estimated the total weight slightly lower than my estimation as I got rid of unnecessary stuff at a garage sale.

2-PACKAGING: Even though I did not have many knick-knacks and packed the rest of them, these guys wrapped them properly then put in a better box with a reasonable price.

3-DELIVERY: This is the fun part because I was able to receive my shipment on the right day with two hours delay as it was promised. Nevertheless, all team members were fast, ginger and collaborative enough to move all these heavy boxes in order to finish their task at the right time.

I wish the best for you guys and I hope I tipped you enough since I wanted to make a good start in Alberta!

Move size: 2 Bedroom Home Service cost: $3200

When I moved across the country in Oct 2017, Transatlas was highly recommended by my friends who hired them 7 years ago. I'm thrilled say their reputation still stands as trustworthy and reliable. They also quoted the lowest price, and the actual cost came in under. I recently hired them again. Both moves were fast and flawless thanks to their 3 energetic and courteous movers/driver. They were careful with wrapping and transporting my furniture and valuables, packing the odds and ends into the wardrobes. I was refunded the full cost of the one item that was missing, without hassle. I received excellent customer service at the time of booking and throughout the stages of the move. I truly felt cared for!

Move size: 1 Bedroom Home Service cost: $2950