Traditional Express Van Lines

Made the mistake of contracting with a Broker, who in turn sub-contracted our move to Traditional. This was an out-of-state move, including approx. 6-8 months of storage between pick-up and delivery. Long-story short..Traditional is one of the most inept and unscrupulous companies I've ever worked with. On pick-up day, they tried to up-charge me for packing services, after the rate had already been agreed with the Broker. Once we resolved that issue (somewhat), the company commenced with the load, which resulted in any number of crushed boxes, and damaged goods. It took over two months to determine where our goods were stored, and when we were finally granted access to that facility, we discovered that all our possessions had been "crammed" in to two storage bins, when three would have been more appropriate, given the number of items. Suffice to say, many of our boxes were crushed, and other items damaged during this time. Upon delivery to our new residence, the company hired local "contractors" to unload, and many additional boxes and items were further damaged (including glass and dishware, as well as a very expensive fireplace with insert (this piece was virtually destroyed). On top of that, we discovered a number of missing items, including a refrigerator, our dining room table-top and a dresser..not to mention several boxes of clothing. It was determined that these items were left off the original manifest, having been stored in another unit (that no one seemed to know about), and it took another week before they could be delivered. And so it goes..

Anyone looking to use this company would be smart to heed my advice..DON'T! Hindsight being 20/20, I wish I had gone with a name-brand moving company, such as Nationwide. Never again!

Move size: 4 Bedroom Home Service cost: $15000

This is hands down the most responsible company I've ever moved with. I had some of my belongings down in Florida, and the crew loaded them and had them in my apartment in NYC within 4 days! I was also offered some free packing materials and up to 2 months of storage.And that's with me not even being present at the pickup.
The movers made a detailed inventory list with stickers on each item and box, so it was really easy to check that all of my things arrived in full and nothing was lost.
The representatives were very attentive to the details - I was made sure there won't be any surprise charges, and there weren't indeed. Definitely choosing this company if ever need to move again. (I hope not :)
They are professionals - all the way from the sales and dispatch team to packers and diligent movers.
It's hard to trust moving companies nowadays, but if you go with Traditional - you're definitely and most attentively taken care of.

Move size: 1 Bedroom Home Service cost: $1600

Stop Stop, do not use this company for moving not even your pet. The office manager and movers are very rude and unprofessional. They started out professional when I called for an estimate. I gave them all the items that I needed move and they quoted me a price. The day of my move they got to me 4 hours later. When they got to my apartment they never apologized but told me right away without even seeing my things the driver said its going to be more in price than were quoted to me over the phone. To cut long story short they never move me and waisted my time. These people are nothing but a big fraud. Please don't say, that you were not warned to stay away from Traditional Express Van Lines.

Service cost: $3500

1. Traditional Van Lines pulled it off without a hitch. It's always scary when you've got to get someone moved. I'm glad I went with this company, honestly, it came down to timeframe and budget. In this case, I had to get one of our field managers and our event exhibit moved from New Brunswick to Staten Island within a few days with absolutely no supervisor. I was solely depending on the companies expertise to be my eyes and ears for the project.

2. Rudy our field manager only met with the gentleman at 8:00am to open the door to the apartment he had to leave shortly thereafter. The crew moved a 10X20 booth along with other event elements and personal items. They moved an entire one bedroom apartment in under 8 hours without a scratch. That is what I call success.

3. James was our lead he locked up the apartment and arrived in Staten Island. I had the opportunity to speak with him briefly on the phone, they introduce their crew managers which is a very nice touch. James was readily available and gave me updates throughout the day - see the photos that he sent.

4. The gentlemen that quoted me was very personable and assured me that his three men crew would have all the boxes put away by end of day on Saturday and that's exactly how it went.

5. Lastly, 4 drayage boxes had to be sent to California and those arrived perfectly about a week later. I highly recommend this team.

Thank you very much!

Move size: Commercial Move Service cost: $2860

If I could give this company zero stars, I would. Please do not let their quotes entice you to use their services. When I began the process of moving from Texas to NY, I had gone through the typical "Please list your inventory and we will send you free quotes", and received multiple quotes with numerous companies. When I saw a quote for $1300 I was enticed and decided to move forward with the company.

Once the delivery men got to my apartment, they had readjusted the quote to well over $3000 "due to the size of my furniture". Even though I had listed the dimensions to each of my items, they said they don't guarantee the quoted amount. Straight FALSE ADVERTISING. Since I had no other options and they had already packed my furniture up, I had to continue with there service.

Well, upon delivery I owed them ANOTHER $1500, on top of the initial $2000 I had already paid them, when the balance was listed as $1100. When I tried to ring them to inquire about where the additional $400 was coming from, no one answered. How do you have a business where no one answers the phone at 10:00AM on a Thursday?? The delivery guy had mentioned it may be a 'shuttle fee', even after the person who packed my things said that would only apply if they had to take my things into the city (so I purposely had them deliver to my mom's house).

The poor delivery men had to hear me screaming and [EDIT], but could essentially understand my frustration with such an unethical company. In addition to the 400% increase in price, several of my belongings had been damaged in transit - equating this to an additional $600 loss for 3 items. I will be inputting a claim AND following up with the better business bureau about their practices. DO NOT USE THIS COMPANY.

Move size: 1 Bedroom Home Service cost: $4000

Dear All,

Trust me , total frustrating experience with these guys. They picked my household items on 27th June 2016 from Boston and till today 16th July, there could not deliver items to Irving, Texas. As per their comittment, I supposed to get my shipment on 5th July 2016. Due to delay I had to suffer with my family lot for more than 10 days and had to invest 1200-1400USD to live my life at Irving, Tx.

No one responds and owns responsibility for this delay.

In addition to that, there are lot of hidden costs. These stupid company is totally untrustworthy company. I NEVER EVER RECOMMEND THESE GUYS FOR MOVING.

Horrible experience and I asked them to provide company founder name. No one provided me till today. Everyone afraids, they did so many mistakes and tells every LIE to get the customer.

Please be aware of this guys. THEY ARE NOT ELIGIBLE EVEN TO GIVE SINGLE STAR.

Service cost: $1750

I was moving from Connecticut to Brooklyn with this company. The driver Chris was very patient and careful. All home appliances were safe, not even a scratch, everything was covered under the mates to protect the wooden furniture from rain (the weather was really awful). It cost me $850 overall to move. but I do not regret it - the service was excellent, I didn't need to worry about my stuff and everything was there in time. Perfect experience! Will definitely recommend this company for all who don't want to stress out while moving :).

Service cost: $850

My family and I were moving from Brooklyn to New Jersey and needed a reliable moving company to move our belongings. I did all the research on moving companies and settled on Traditional Express Van Lines because of their reputation, customer reviews, and price.The office staff were pleasant and very professional and got back with a quote almost immediately. They were on time. Everything arrived in good condition and the move into our new home went just as well as the move out of our old home. We are very happy with this move and will recommend Traditional Express Van Lines again. .

Service cost: $2000