The Move Place

Takes advantage of old people. Hired this company to move my parents across the street to another apartment. Barely over 1k sq ft apartment that two grown men ended up taking 8 hours to move less then a .25 mile.

Ended up charging over 1k for something I could’ve done with a buddy but instead have the feeling of highway robbery. Sad that people do business this way. This type of move used to cost 300 and we thought that was a lot. Over a thousand for two grown men lollygagging for 8 hours with a trip charge and deposit fee.

I much rather have donated my money to a good cause vs feeling like this.

Move size: 2 Bedroom Home Service cost: $1100

I don't leave company reviews often, but I have to share my wonderful experience with The Move Place. This was easily the best move I've ever had! From the minute I called to receive a quote, I received exceptional customer service. On moving day, the movers showed up on time and were quick with moving my belongings.

I would absolutely recommend this company 1000 more times and would use them again in the future. Thank you for making an overwhelming process as seamless as possible.

Move size: 1 Bedroom Home Service cost: $360

So, I had a really bad moving experience prior to this company. A no call, no show. I was upset and in tears. I called THE MOVE PLACE after about the 4th quote with hidden fees. My call was Friday afternoon for a move the next morning. Bobby at THE MOVE PLACE was a relief to work with. He knew the Lewisville area. He didn’t try to up-sale. He worked with my budget and timeline. I am amazed that nothing was broken or damaged. They are truly fast, friendly, and efficient. MANY BLESSINGS TO EVERYONE AT THE MOVE PLACE. :)

Move size: 1 Bedroom Home Service cost: $367

It’s unfortunate I don’t have pics to justify the amazing job Renato, Luis and Carlos did today on my move! They were an amazing help. This was my second time using the move place and they continue to provide excellent service! You don’t have to help move a thing and they will make sure your stuff is safe and transported to the right place! I was moving to two separate units in the same building and the movers were able to help with no complaints and ease! I am truly satisfied and happy to be in my new home with no worries thanks to this crew! I totally recommend you got with them. It may be a higher price but it’s totally worth it!

Move size: 2 Bedroom Home Service cost: $468

I moved from Dallas to Farmers Branch a few weeks ago and used The Move Place . They only had to move a few pieces of furniture. While moving our TV console they broke the molding trim on the the side where it was loaded onto the hand truck. After looking at the damage he told my wife that he will take care of it. I called and received a Quote for the repair which was estimated to be $350. After texting him with no reply, I called him and he said they will give me $30 . That’s what he calls taking care of it? Also , When they were done with the move , Alex the lead mover ask my wife to pull up google on her phone and took her phone and gave himself a good review. I do not recommend this mover at all, they will break your furniture and will not stand behind there service.

Move size: Partial Move Service cost: $500

Bobby is an extremely unprofessional p.o.s! First time I used them it was recommended by smart city aptartment locators. First time was great (so I thought). They moved quickly or maybe it was timely (I didn’t have much, mainly large furniture for 1 person). I moved to storage for 3 weeks until my new apartment was ready. Then comes the second move from storage to new apartment. I decided to use them again (big mistake). They called hours early (AGAIN) and the first time it was okay because I was like I might as well get a move on earlier but this time my move was already early and I work nights so I was keen on sticking to our time. None of the workers spoke full English. At least the first time one of them did, so it made things smoother. This time none did, so it was difficult to communicate with them what I needed. The tablet stuff they had me sign was in Spanish too! After they moved my stuff in they were standing around talking on the phone and I was basically like okay if it’s over I need you guys to go, don’t try to run up the time. Then I called Bobby. Mind you when setting everything up he’s acted snarky and hung up on me before. I should have known then but next time I’ll know better...I paid on the phone, cool. Then I realized they still had my broom about 20 min after they left and I called him again and he got an attitude with me as if it is not both my and the workers responsibility to check if everything’s with me...but ok, they brought my broom back cool. Then I laid on my bed (adjustable base) and realized the middle was off. It took me a while of coming back & looking at it to realize my gram was missing! After calling rude a** Bobby he got another attitude with me asking all these irrelevant questions then said he’d get back to me ( I knew he was lying). I’ve been calling them throughout the day with no response and he just picked up just now trying to pretend he couldn’t hear me then hung up. Like really?! I hope you stick my bed frame in a place it don’t shine Bobby. I will be reporting you guys. Don’t bother responding with snarky remarks either or acting like you want this resolved, I’ve seen the previous reviews.

Move size: 1 Bedroom Home Service cost: $398

I don't usually leave reviews but the treatment we got from this company was ABSOLUTELY OUTRAGEOUS and UNPROFESSIONAL, but I'll keep it short. I had scheduled a moving date for my mom who was downsizing. The movers arrived and quickly complained that there were too many boxes and blindly said that it would take them 7-8 hours. They took a 2.5hr lunch without informing my mom. I had arranged to pay for the move with my credit card and had agreed but this was not informed to the movers. The movers threatened my mom and forcefully refused to unpack the rest of her belongings until they received payment in cash. Moreover, I have been on the phone throughout the day with the manager to talk to his employees to resolve the absurdities of this move. Finally, the manager contacted the movers and they completed the move. Needless to say, I WOULD 100% NEVER RECOMMEND THESE MOVERS, EVVERRR!!

Move size: 2 Bedroom Home Service cost: $694

Thank you Bobby for running such a high quality moving company. Team Luis what is the utmost professional and efficient moving team I have ever used in a full pack up to storage unit event. They were cheerful professional and we’re go-go go the entire time-all this during our recent heatwave of 105°. I will soon have the opportunity to Assist yet another family member and we will definitely be calling back team Luis! Five star plus for all concerned could not have been easier many thanks.

Move size: Studio Service cost: $1105