TCI Logistics

I hired TCI Logistics to transport a vehicle. During Transport that vehicle was damaged by the shipper. I have a clean Bill of Lading at pick-up and despite the shipper refusing to provide a bill of lading at delivery, I sent images of the vehicles still on the trailer and reported the damage to TCI immediately. Originally TCI seemed like they were going to be helpful in resolving the issue. They acknowledged and apologized for the damage and asked for a repair quote. After I responded to all of their questions, sent estimates and pictures, they stopped responding after 6 months of me trying to get the issue resolved. Kaleb Antov (TCI) is now trying to claim that the damage wasn't reported until I filed a BBB complaint this past week despite the email evidence of us going back and forth and him "working on the issue". This company and Kaleb Antov are about as UNETHICAL AND DECIETFUL as it comes. They might ship your vehicle for a fair price, but if it gets damaged they will HIDE FROM RESPONSIBILITY.

The email I attached is the last one I received from them in which they acknowledged the claim taking a while for them to process. This was in November of 2020. I never received additional correspondence.

Service cost: $375

STAY AWAY FROM TCI AT ALL COSTS!!

TCI is a company of greedy, unethical people who LIE LIE LIE.

PURE DISAPPOINTMENT IN KALEB and TCI!

Hired them to ship a motorcycle half way across the US. Kaleb said he could pick up and deliver bike within 3 weeks for a certain price. We had to have it delivered by a certian date. He made us think the bike would be picked up in a few days and delivered well before 3 weeks. HHe fooled us into thinking TCI picks up the bike themselves, I later found out that TCI is a brokerage - they contract out the job to truck drivers. Kaleb was just lying to me about the quick pickup date - he had no idea when he would get a driver to take the job.

Days went by and NO bike pickup. Contacted TCI - got a promise of will pick up 'soon'.

Weeks went by and NO bike pickup. I contacted TCI and all I got were excuses and salesman lies.

He said:

'I have maxed out the budget, and am hoping to have the available driver very, very soon.'

'we are approaching the deadline but we still have plenty of time, I am hoping that the latest the bike is picked up is on Monday/Tuesday.'

Still no pickup.

Then a few days BEFORE the bike was supposed to be DELIVERED, Kaleb has the audacity to email me and tell me he has a truck driver for the PICKUP but TCI and TCI wants $300 MORE than the price in the original contract that TCI agreed to. Go jump off a roof Kaleb!! I did not reply to that offensive email.

TCI took 20 days to find a driver which they said would take 4 days to find, they strung us along with lies for 3 weeks, and they ruined the entire business transaction for the bike, they asked for $300 more than what they agreed to. You knew darn well that you couldn't pick up and deliver the bike within the timeframe needed, but you lied to us just to get the contract. You took advantage of a naive person since it was our first time shipping a bike - shame on you. Then 3 weeks later, you want $300 more for the job you couldn't do on time. YEAH RIGHT!

We went with a more professional company (HaulBikes) to get the bike delivered for a much lower price. They picked up and delivered the bike when they said they would. Should have hired them in the first place, but TCI promised an unrealistic delivery date.

Review reader, they are plenty of other options, don't believe anything TCI tells you.

STAY AWAY FROM TCI AT ALL COSTS!!

Service cost: $999

I cannot adequately express how happy I am with the quality of service I received from this company. I was quite weary having heard so many "horror" stories with other vehicle company. I spoke with and interviewed many in my search and was always left with a lack of confidence. DEFINITELY NOT the case the TCI Logistics and Kaleb. From the outset, Kaleb answered all of my questions, promptly responded to my calls and, in keeping with their guarantees, was consistent in pricing and quotes from beginning to end. His chosen carrier was equally as professional and provided updates along the way. Service was completed as expected and as scheduled. I read through the other reviews of TCI and I am absolutely positive that anyone with something negative to say is nothing more than untruthful and a scammer. Don't go elsewhere - TCI is the absolute best choice - I know I won't go with anyone else in the future.

Service cost: $1700

This company is horrible. as soon as the get you to sign their contract, they don't care anymore. I waited and waited, kept calling them for updates if they found a driver to transport my car and they always said they were working on it. The date to pick up my car came and still nothing! a week passed the date and I still kept calling only to get bullshit answers! they messed up my whole moving plans to the point where I had o leave my car behind with a friend in the state I moved from and scheduled a pickup with another company who picked it up promptly. Save yourself the trouble and chose another company!

Service cost: $1100