Sunshine State Moving Company, Inc.

In the beginning, before they picked up my property I paid them, they had called me very often The company promised delivery on 07/19/2015, but failed. They neither have delivered nor even communicated; I was unable to reach anybody within last week. I sent to them 3 messages by email, but did not receive any answer; also left numerous of voicemail messages, they neither pick up phone nor call back. It looks like they disappeared. I desperately looking for my property, and do not know how to recover it. In addition, they under-quoted me and ended up spending $2,000 more.

Service cost: $3650

My husband and I recently used your company for a move from Duluth, GA to Baltimore, MD and we had one of the most miserable experiences moving I've ever heard of. I feel like I need to share with you what happened, since I was REASSURED numerious times that we would be taken care of.   Based on the furniture and boxes list given, we were given a quote based on 1300 cubic feet of space. Upon loading the truck, we were told we took up all 2000 cubic feet of the truck and we would be paying an additional $2.65/cubic foot. That's right, an additional $1800 over the initial quote. Fine..I guess we had more stuff than I thought - but almost 1 and 1/2 times? The movers took 8.5 hours to load a 3 bedroom townhouse..5 hours longer than when we did the move from Birmingham to Johns Creek. The truck left Johns Creek and headed towards Baltimore..a 10-12 hour drive. Upon many phone calls to the company trying to track down our stuff, the truck didn't arrive until Tuesday at 10am - the day my husband started work so he wasn't even there when they were unloading - which was a problem since I have a 3 month old baby to tend to. You had assured me that the truck would arrive 1-2 days later.  Upon inspection, this was a different truck than the one our stuff was loaded into!! We were charged to fill that 2000 cubic foot truck, but this one was smaller. The mover that day couldn't explain why. When I called the owner, he told me it was because I wasn't able to receive shipment the following day after loading (even though I was - no one ever asked me if I could receive next day) and they needed that truck for a different move. The movers took 8 hours to unload our stuff. One large bookshelf wouldn't fit trough the door, so they took it apart to get inside and refused to put it back together.  Your company only accepts cash or postal money order upon delivery. I had a cashiers check. Went back to the bank to get money order. Apparently a money order from the bank wasn't good enough for them - it had to be a postal money order. Had to go back to the bank again and get cash..which, to be quite frank, I was not thrilled about giving someone that much cash.  After unpacking my house, I've found 9 things broken, to include the toasting glasses from our wedding, a few porcelain kitchen items, a few beer glasses and the topper to our ceramic grill. They forgot to move my kitchen trashcan, broom, step stool and front door welcome mat. All broken items plus new items I'm going to need to purchase total between $300-$400. So, I've paid an additional $1800 to move plus hundreds more to replace broken or not moved items. This move cost me $5000, which in my opinion is ABSURD fora move of our level. This was seriously the worst experience of my life and I will forever be scarred by the stress that your company had caused. .

Service cost: $4700

Max and his grew ,who moved me were extremely quick and efficient! I had a certain budget to stay within and they got everything taken care of within the specified amount of time with very little instruction.Not only did they do a great job of caring for my stuff and getting it done they were also extremely personable and made the otherwise stressful moving process a lot more enjoyable! I will recommend your company to anyone ! At the end of the move the plant that they gave me also put a really big smile on my face! Great job, thank you so much.

Service cost: $1450

I used SUNSHINE STATE MOVING company to complete my out of state move after my initial moving company tried to get over on me. The move was scheduled in less that 24hrs. I met up with the crew at an agreed location to pick up my items from another moving truck (not theirs). Russel and 2 other guys from sunshine state moving comp worked swiftly so that we can get on way. All 3 guys were very professional, treated my items with care and moving was concluded on time.

I was very skeptical before I called them but I am glad I did. Thanks to Russel and Team :).

Service cost: $2428

My first time moving and I was getting alot of calls from movers. I was getting ready too book wit another company when sunshine state moving gave me a call. I worked out the details of my move an they ended up being the company with the best price. I kept in contact with them along with some others but in the last few days I chose them. The movers were very nice and professional. packing and storing in the truck was very quick and professional . Delivery were smooth without any damages and delays I appreciate for the work you've done.

Service cost: $2300

Excellent service…everybody was courteous and whenever I called they answered all of my questions and they were very patient with me.
This is very rare indeed and goes to the credibility of the movers representing your company during the loading process. I enjoyed working with your company from the time they arrived, to the time they finished unloading the truck. I would indeed call this same crew to move me any place. Your company from the professionalism, caring attitude, and pleasant nature of the individuals, has been a pleasure to do business with.

Service cost: $4800

Outstanding job! Well done! We have moved residence 8 times in the last 11 years, so needless to say we have some experience in moving. Sunshine State Moving company was by far the best moving company we have ever dealt with. The rep David was very impressive with his expertise, professionalism, and courtesy, and didn´t drown us with pushy calls. He made sure we understood everything up front regarding their policies before we made our booking. The movers were prompt, hard working, and cordial. They were organized and fast. Most importantly, they took great care of our things. We have not found a single thing with the slightest blemish from our move. The move actually unfolded pretty much as we expected, including the initial quoted price. The no-weigh policy was a deal sealer for us as we had most of our unpleasant experiences with moving company´s weight policies. They made sure that we received no surprises the day of the move. We are not inexperienced when it comes to moving. But surprisingly we learned a few extra great tips in this move. I certainly hope we don´t move again any time soon, but if so, there is no doubt for us who we will call first. Thanks guys.   .

Service cost: $5750

Their initial quote was done by a professional and seemingly trustworthy man.  They quote by cubic feet.  The estimator went through the entire house and told us it would cost $2531.34.  When the movers came, the amount of cubic feet increased by 30% and we were told the new charges were $3513.  We did not have the extra and it took weeks of arguments to settle this.   I believe it was only settled because we didn't sign the original price change at the pickup site.  They also missed an entire room of our house and blamed it on us, claiming we never told them to look there. It took two weeks to correct this, and they refused to update us on where our stuff was.
The movers themselves were courteous, but the staff on the phones was downright abusive.  I was cut off, hung up on, and cursed at just for wanting to know if the second load had even been picked up.  This was easily the most frustrating moving experience I have ever had (and I've moved 6 times in 5 years).

Service cost: $2531

I would like to express my gratitude to all of you guys! You did excellent job, as you promised. I know how hard I as a client, so thank you a lot for professionalism and patience with me. 
I was very worried, knowing that winter is not good time for moving at all, on top of making right choice with right moving company. But I steel in shock , how, how guys you made it , really .. It s just wow..

Your guys, we're awesome, I never saw someone work like them, absolutely quiet , once I thought that they left, of having break, it was absolute silence. When I step in, they was working )) magicians , what can I say..

More then that, they loaded almost full truck without having a break, o my GOD. There is no comment on that. 

Thank you so much, I will tell everyone I know to use only Sunshine  as movers. My best experience ever. 

PS: would like to draw the attention of management to encourage your employees, my reference number : s 6039867.

Service cost: $3975

I used Sunshine to move last month, and I was very pleased with their services. The two men who moved my furniture (Max and Sean) did an excellent job wrapping my furniture, keeping everything clean, and making sure not to bump anything as they gingerly moved my items. They were very professional, helpful, and I would gladly use them again if I moved.My move ended up costing $ 1750 less then it was estimated ($2000). However, very good customer service, and not even one thing broken, chipped, bumped during the move.  Very good company. Worth the extra star!

Service cost: $1750

I used Sunshine State for my move just last week and was very satisfied with everything.  The movers I had were Azik and Sean and I must say, they were excellent movers.  They took pride in their work and made sure everything was protected so it didn't get any type of damage.  They were friendly, courteous, and hard working guys.  Was very pleased with the movers and this company.  If you need a mover, don't hesitate to call this company.  Their prices were also very reasonable compared to other companies. I wouldn't hesitate to use them again if needed and would recommend them to anyone in need of a moving company.  The company and movers were rated excellent , excellent, excellent, as far a I'm concerned.  Great company!  I was able to move with ease without any damages nor marks on the furniture.  Love this company.  Have used movers before and none can compare to the quality this company provides.

Service cost: $3600

In the beginning: I don't know anyone who enjoys moving.  It is blows your mind, it's not cheap, you have to organize people who don't and can't give a .. about your stuff.
 
So,  a crew that shows up on time, is efficient, not lazy, quick, but careful and respectful and does not charge you extras is my idea of a good time had by all.
 
They were polite, dealt well with hiccups (issues with getting use of the elevator when our building said we would), fast and efficient (if it doesn't fit, they'll take it apart or find a way!) and explainable with the price.  I got 3 quotes on my place and they were smack in the middle.  I had them do a full pack and move.  
 
The pack went swiftly - I completely recommend this if you haven't before - you will spend DAYS deciding what to keep and which box to put this in.  They know how many boxes, organize it by room and throw everything in there without a second dilly-dallying thought.
 
All in, a good, efficient, hard-working, professional crew.  Would use them again.

Service cost: $4200

Just wanted to share my experience with you, in hopes that I will save you a very bad experience with this moving company. I contacted Sunshine State Moving Co. to request information about pricing, pickup, delivery, etc.  Chad was the associate who helped me.  He was very informative and gave me all of the information I requested, and he did so with a positive attitude.  He sent over the binding estimate agreement, which I did read in full before I signed.  I addressed a concern regarding the delivery schedule of 5-21 business days.  Chad verbally acknowledged that my items would be loaded, delivered, and unloaded on the same day since the destination was only 3 hours away.   I was told that the movers would arrive at my place on a Friday between 9 and 11 am.  Not only was this confirmed by Chad, it was also confirmed by a second gentleman who called to go over the details with me about one week out from the move, and was confirmed a third time by the actual driver of the moving truck, who called me at 7:00 pm the night before to go over the logistics.  The next morning I received a phone call at 10:00 am from the driver informing me that he may not be able to load my things until around 2:00 or 3:00.  Fine.. it was a little behind schedule, but I was okay with that.  I received a second call from the driver not twenty minutes later telling me that he wasn't able to 'get a truck' and couldn't move me until Monday.  I called Chad to see if something could be worked out.  Nothing could be done.  I had to start a new job on the upcoming Monday, so I cancelled my services and had to find someone else at the last minute to move me.  I requested a refund for my deposit from Sunshine State Moving Company that same day.  They needed a written request.  I sent an email- that same day as well- (which was within the 72-hour required window), to which they said they'd process the request.  I never received my refund, even after email and verbal confirmation from two different associates that I would.  I've never been one to write reviews in the past, but I feel like if you are reading this, you should save yourself the risk of hiring a moving company that may or may not be able to deliver the goods.  Pun intended.  Good luck on your new adventure and I wish you the best in your movers search!!

Service cost: $1582

I spent months shopping around for a moving company and when I finally decided to go with Sunshine State Moving it was becasue they always followed up with me, their prices were lower and their promises to do an efficient job came up at every conversation we had.  I first spoke to a Rodger who sent me the quote then spoke to Anthony who was handling my account going forward. A day before the move things started to change but it was too late to shop around for another moving company..I left several messages for Anthony to have the details of the move like time, details on when my boxes would be delivered well I just had questions any typical customer would have when doing a long distance move for the first time.  To make a long story short..my things were picked up! I thought the crew was reliable and that they knew what they were doing they told me my goods would be safe. Upon delivery in NY which by the way was with another company..my goods were transferred from one moving company to another I started noticing some of my items were damaged, my dresser was broken, my table had scartches all over my screws were missing for my bed and some other furniture. One of straw chairs was missing, my brand new ironing board was not there. My delivery happpend on July 25th 2014 and I have since been trying to reach the moving company, I have sent several emails and I can't even leave a message. My things also arrived with big BUGS in them! To anyone out there looking to move DO NOT HIRE this company you will REGRET it!! VERY BAD EXPERIENCE!!and my tips were very generous because I value hard work and professionalism and at first I thought my goods were in good hands and now I am UPSET, FRUSTRATED and I will take legal actions!! I paid double what I was quoted becasue of hidden fees!! BAD EXPERIENCE!! I will add some pictures soon.

Service cost: $3000

HORRIBLE - HORRIBLE - HORRIBLE. Assured us they had their own equipment and show up in a Budget rental truck. Showed up 7 hours late and requote the move at twice the original price which we had to accept because we had to be out by the next day due to house closing. They bring our belongings to their facility, transfer it to another Budget rental truck then drive it to NY. Our belongings were crammed and stuffed into the truck and what wasn't "LOST" was scratched, dented, wet, or torn. I complained, but it fell on deaf ears. I would avoid this company !!

Service cost: $4000

They are thieves!!they have not honesty!!They do not charge what they say, they lie to the customers, the police should take care of this people!!I saked tomove my things from a 1/1 apartment and they quoted me US$300 later they charged US$720 the distance between one property and the other was only 2 blocks and they ask me for US$100 gas fee, this is crazy!!they do not want to negotiate and instead of that closed the truck and tried to take my staff. I do not understand why a company like this is operating legaly!!

Service cost: $719