Simple Moving Labor

The father and 2 adult sons who loaded our truck were fantastic. They showed up in their window of time and brought many heavy-duty dollies. The father had 23 years of experience; the three of them worked great together. They were polite, had a sense of humor, and worked very hard. The father actually packed our truck and then we drove for 2 days from Washington DC to Fort Myers, FL. Nothing was amiss when we opened the truck to unload by ourselves. Very satisfied with our great DC crew.

Move size: 1 Bedroom Home Service cost: $259

This move was a disaster from day one. The movers underestimated the size of the truck we needed and the afternoon of the move told us they would need another truck to finish. We couldn't obtain another truck until the following morning which required additional expense for the truck and labor to complete the loading not to mention putting us behind by a day in our move. The unloading revealed quite a bit of damage due to improper packing by the movers. There were plenty of blankets but they did not use them all which was inexcusable. The claim process was a nightmare with communication one way - us to them. After waiting almost 90 days we finally received a paltry sum from them which in no way compensates us for the damages. Run, don't walk, away from this outfit as there are better services out there in the same price range.

Service cost: $4800

SML was very curtious on the phone when planning my move.  They were clear and accurate of their description of terms.  SML helped me unload my truck, which we loaded and drove ourselves.  SML hooked me up with DTen Moving Services, LLC to unload my trucks.  Which they were only expecting one truck and I only expected them to unload one, but they were more than willing to unload both.  Jason and Andy were curtious, clean, and friendly.  Jason called me prior to my move and I instantly made to feel comfortable with his services.  Once they arrived onsite, they were ready to work.  And they worked quickly, accuratly and were always concerend of their quality and maintaining the quality of our home and belongings.

Service cost: $300

I'm sorry I don't remember the coordinators names, but they were all very nice.  The complaint I have is not with the coordinators or the helpers (Charlie and Ricky were very polite and very willing to please), but with the fact that the company sends these men out unprepared to protect themselves or the furnishing.  The poor guys worked themselves hard with no equipment to protect their backs or themselves from injuries.  the company has no consideration for what they will suffer in the future.   I think it is very sad that they send warehouse guys out who are ill prepared to handle the job safely.  Next week I am using a company that sends their employees with equipment and they are less expensive.

Service cost: $260

Where to start!?  The movers were suppose to be there at 9:00 am Saturday morning and by 10:00 AM we still had no movers , so I decided to call. The person who answered the phone said they forgot to give the guys the confirmation to be there at nine and and they would be there by 12. So we are paying $350.00 for three hours, we have now waited on them for three hours- So the question is how much does SML think three hours of my time is worth? The refund was $70.00. I truly believe this company is a huge rip-off and very unprofessional.  .

Service cost: $350

I recently rented a Penske truck and with that rental was an opportunity to connect with Simple Moving Labor. This was a perfect solution to my needs. Living on the third floor with no elevators presents the obvious challenge. The two gentlemen showed up promptly and were very professional with getting right down to business. They worked together very well. In two and a quarter hours the job was complete and I'm totally satisfied. I will definitely keep this company on my contact list for future jobs. I hope others have the same experience as I did with my loaders. Thank you!

Service cost: $246