Shleppers Moving & Storage

I moved from storage unit to my apartment. Schleppers still had the inventory from my previous move so reviewing the item list was easy. They made contact by text and phone before and during the move to ensure quality of service. The online pre move paperwork is easy to understand. There is a Team leader present from start to finish to ensure quality and timeliness of the move. Moves are stressful. Schleppers customer service made this experience stress free. I am a loyal customer.

Move size: 2 Bedroom Home Service cost: $655

We recently moved a 1 bedroom apt from NYC to Atlanta. It was our first big move and we wanted to choose a mover that would be trusted to get our possessions there in a safe and timely manner. Shleppers was GREAT to work with, everything from getting our estimates (which we had to revise multiple times!), to the actual moving and delivery, they were so professional and easy to work with. We received all the COI paperwork immediately and they respond so fast to any questions. They were timely with our pickup and drop off. They were communicative throughout the entire process leading up to the move. All our items were delivered without any issues! Would highly recommend them to others and for any future moves.

Move size: 1 Bedroom Home Service cost: $1700

I would give them zero stars if I could. I paid extra to have my tv removed from it's bracket on the wall. They dropped it! They ruined it. They offered me $35 in replacement value. What a joke!!

They broke a piece off the marble stairs in my buildings foyer. They first tried to hide it but my super caught them. It's going to cost over 3K to fix. They provided a COI I had no idea you need to buy more insurance for damage they caused. Why would I? They are insured! They offered me $125!!! Crazy!

Please do yourself a favor and DO NOT USE this company. Maybe if they lose business they will be responsible for the damage they cause! Keep your $160 for over $4500 worth of damage. It will cost me twice as much to pay for their damage then the move cost me.

DO NOT USE SHLEPPERS! HORRIBLE!!!!

Move size: 2 Bedroom Home Service cost: $2500

I had a terrible experience with Schleppers and was shocked by the company's dishonestly and lack of transparency. We contacted Schleppers about 30 days before our move and were in constant contact with them until the day of the move. We wanted to make sure everything was covered, as it was a busy moving season. About 10 days before the move, we asked about shifting the move by one day. Our coordinator actually told us that day was less busy, so our total would be less than the agreed-upon price. To our dismay, on the day of the move, the movers showed up with a bill for $1,100 MORE than the original price. We were certain there was some kind of mix-up, and it would be easy to get reimbursed for the difference. Sure enough, the Schleppers management team was a complete nightmare and refused to admit any wrongdoing, as did our coordinator. This company has no integrity, and they will promise you the world until they pull the rug out from under you when it's too late to find a different mover. Avoid Schleppers at all costs.

Move size: 2 Bedroom Home Service cost: $3200

I've moved across oceans three times and never had a problem. I had more problems moving across town with Schleppers than moving 3500+ miles. I've raised concerns directly to the co-owners of the company, who have not substantively responded. After several months of no progress, I write this review.

Suggestions if you do choose Schleppers: do not sign ANY paperwork until the move is complete. Insist on an actual walk-through by their estimator, not a phone consultation, so they cannot upcharge you later. Do not tip until the move is fully complete. Check that all garbage has been removed from the building so you are not fined by your building. Put anything of even small value aside such that it cannot be slipped into a mover's personal knapsack. Insist on tape that does not leave marks on furniture. Do not expect a fair settlement if anything is broken or damaged.

Move size: 2 Bedroom Home Service cost: $5000

The quality of the white glove service I received was exceptional. The four movers assigned, Arnold (Foreman), Marco, Pedro, and Daisy, were extremely proficient, professional, and courteous. The movers were constantly in motion, I do not believe anyone took a break. Then, the entire team had a can-do attitude when we discovered that the elevator stopped working. Nonetheless the movers continued using the stairwell. Fortunately, the elevator was fixed quickly. All my large furniture items were taken apart nicely and reassembled in better shape than before and there were no accidents nor breakage of any kind. I do not plan on moving again anytime soon however will highly recommend Shleppers to anyone looking for professional and reliable movers.

Move size: 4+ Bedroom Home Service cost: $2200

Would give ZERO stars if I could. While we had a good prior experience with Shleppers, our most recent move was a complete disaster, as if it were a totally different company. They somehow managed to lose a box containing most of my wardrobe. How do you lose a large box moving 15 miles? My guess is they left it in the truck and covered it with refuse, then never bothered to let us know. So irresponsible. They broke another item that we were going to put in my car, but they insisted they would carefully wrap and put on the truck. It was never wrapped and arrived completely destroyed. So careless.  One worker in particular, kept removing his mask despite contstant demands that he stop using it as a chin diaper.  Very dangerous and disrespectful, and a clear violation of the company's claimed covid safety rules. And yes, I repeatedly asked the supervisor to speak with him about this. Then, one worker came back to my house after they finished to try to drag me into a dispute over the supervisor's allocation of the tip (which was very generous despite my issues, since I had not yet realized a box was missing). All in all, they are incompetent, irresponsible, and do not care about maintaining health and safety protocols.


I reported all these issues (except the missing box) immediately and received a largely indifferent response. Then when I reported the missing box, I was initially ignored, then received another indifferent response and "promise to look for it". Two weeks later, zero follow up from the company.  Do not use them!

Move size: 4+ Bedroom Home Service cost: $4000