Rushmore Vanlines

The packing crew showed up 5 hours late, we were moving 1/2 of a 4 bedroom home to a local address in Houston. We worked way into the night to get that done. 1/2 of the furniture was to be stored in Nevada for a move to a new home. They stored it in Houston without our knowledge. No transparency about storage fees (they would not even give an estimate). We had one flight of stairs (included). They told us after the fact that a flight of stairs = 7 steps. had to pay more for the stairs. Delivery in Nevada was scheduled for August 21. They kept extending the date, calling and saying 3-4 days. There was no consideration for the customers time or inconvenience. Finally we get a call that it will be delivered on Sept. 1 (labor day). They show up and spent two hours on paperwork, telling us the remainder must be paid in cash or money order (labor Day) Even though we had paid the deposit upon pickup with a check they would NOT accept a check. They were basically holding our furniture hostage. After running all over town trying to find someone on a holiday to give us a money order we paid in Cash, Money order and Zell. ONLY then would they start unpacking our belongings. The unloading crew was very good and worked well after they got the green light. After reading the service costs of other reviews I am wondering how our Service cost was so expensive. ($6,277. upon pickup and packing paid by check. $6,277 upon delivery, paid by cash, and wait for it. $4,918. storage fee for 5 months of storage.) Would not recommend. There was no transparency, customer service was not acceptable and I felt like they held my belongings hostage. This was the worst moving experience I have ever encountered. 4 bedroom home. 1/2 moved local 1/2 moved to Nevada. Service cost plus storage $17,472. outrageous.

Move size: 4 Bedroom Home Service cost: $17472

I recently moved from California to Florida and chose Rushmore Van Lines to handle the move—and I’m so glad I did. From start to finish, the entire experience was absolutely flawless. Moving across the country can be overwhelming, but this team made it feel smooth, stress-free, and even enjoyable.

A huge part of that is thanks to Sam, my sales representative, who went above and beyond in every possible way. From our first conversation, Sam was knowledgeable, honest, and incredibly helpful. He took the time to explain the entire moving process in detail, answered every question I had (and I had a lot), and made sure I felt confident and well-informed every step of the way.

What I appreciated most about working with Sam was how accessible and responsive he was. No matter what came up—big or small—he was always just a phone call or text away with a quick and reassuring response. He checked in throughout the process and made sure everything was going smoothly. That level of customer care is rare and made a world of difference.

The moving crew was just as impressive. They arrived on time, packed and loaded my belongings with care, and worked efficiently without cutting any corners. Upon arrival in Florida, everything was in perfect condition—no damage, no missing items. They even helped place furniture exactly where I wanted it in my new home.

Rushmore Van Lines delivered exactly what they promised—fair pricing, top-tier service, and true professionalism. There were no hidden fees, no unexpected delays, and no stress. It’s rare to find a company that does what they say, and does it well, but Rushmore exceeded my expectations in every way.

If you’re planning a big move—especially a long-distance one like mine—I can’t recommend Rushmore Van Lines highly enough. And if you can, definitely ask for Sam. He’s a true professional who genuinely cares about his customers, and he’ll make sure your move is handled with care and precision.

Thank you, Sam and Rushmore Van Lines, for making my move to Florida such a positive experience. You’ve earned my trust, my gratitude, and my highest recommendation!

Move size: 2 Bedroom Home Service cost: $3966

I had a great experience with Rushmore Van Lines for my recent move from Seattle, WA to Peoria, AZ. From the initial quote process with Charlie, everything was straightforward and transparent – exactly what you need during a stressful time! There were no unexpected costs or surprises, which I really appreciated. The moving crew who handled our belongings were also fantastic. They were friendly, efficient, and very helpful. They took great care with our items, and the entire move went smoothly. I would definitely recommend Rushmore Van Lines to anyone planning a long-distance move.

Move size: 2 Bedroom Home Service cost: $4200

I had a great experience with Rushmore Vanlines. The movers arrived right on time, handled all my furniture and boxes with care, and worked very quickly and efficiently. They were friendly, professional, and made sure everything was placed exactly where I needed it. The whole process was smooth and stress-free, and the pricing was fair with no surprises. I would definitely recommend Rushmore Vanlines to anyone looking for a reliable and trustworthy moving company in California

Move size: 3 Bedroom Home Service cost: $1500