Royal Canadian Van Lines

This was a very well planned long distance move provided by this company. My wife and I were extremely satisfied with their level of customer service. None of my valuables were lost or smashed (actually happened to us once before). My friends told me about the moving companies changing the rate or adding extra warehouse or dispatch fees middle of the move. This simply didn’t happen during my move, so for that I am satisfied, thankful and would recommend Royal Canadian Vanlines to others.

Move size: 2 Bedroom Home Service cost: $3750

I found that Danny? (foreman) was unquestionably great. I have no complaints. His team worked together efficiently and although moving is a very worrying experience, I found that Danny and his team made my experience not only easy but in some cases, a "enjoyable" experience. They worked tremendously hard. I had steps in the old house which was difficult but there was no damage or loss to any of my furniture or the walls. I would have no trouble recommending Royal Canadian Van Lines to anyone moving. Thank you for putting together such great movers.

Move size: 1 Bedroom Home Service cost: $3500

We originally arranged with Royal Canadian Van Lines

To move from Milton to Vancouver but because of Covid-19 we had to delay that move and diverted to storage, and subsequently moved to a local residence. RCVL offers a quotation that was straight-forward and easy to understand. When the invoice was received, there was no hidden costs or surprises. Dennis was very accommodating. He responded to our questions promptly and he was very helpful throughout the whole process. The moving crew he assigned to us were very careful with our stuff, nothing was missing.

I will definitely use them again on our final move to Vancouver.

Move size: 4+ Bedroom Home Service cost: $6600

The team was excellent and worked hard. Movers came right on time, brought packing supplies , protective covers for stairs and furniture, extra tape. Everything was professionally loaded onto the truck and promptly delivered to the new house. It turned out that a second smaller truck was needed for the remaining boxes and the company had no problem coming on the next day. All boxes and furniture were distributed in the new house according to plan. There were no scratches on furniture or broken items. Overall a very good experience. I will definitely recommend Royal Canadian Van Lines to friends and family. Thank you very much, team!

Move size: 4+ Bedroom Home Service cost: $3600

I wanted to write here and let everyone know that our experience with Royal Canadian Van Lines was very positive. Every person we dealt with in the process was professional, courteous, and helpful. I have heard and read so many "horror" stories of experiences with moving companies in general that I was dreading the experience. Our items were delivered timely and in good condition. We were informed that a couple of glass shelves had broken somewhere along the way but that the crew took the initiative to have a new glass cut and delivered with our load. I was very impressed that the incident was not just swept under the rug and chalked up to an unavoidable mishap inherent in moving. The loading crew was very helpful. Also, Dennis was great in communication during all processes. I can't thank you enough for making this overall experience as stress-free as possible.

Move size: 3 Bedroom Home Service cost: $3000

We recently needed to have a moving van to move us the same day but we could not get the keys on time. They were very responsive to accommodate the storage and re-delivery for us. They really came through in a pinch! Dennis, Soleman and Navveed were absolutely the best. They showed up quickly in Ottawa and immediately started to work. In 4-5 hours, the 26' truck was loaded and they were done. They were friendly, courteous and treated our belongings gently. Ask for these guys if you need to load, move or unload. You won't be disappointed!

Move size: 3 Bedroom Home Service cost: $3246

I have had my share of moving from cities and provinces.

My previous experience, without exceptions, was similar to go to a dentist and have a root canal procedure. The idea that I had to do it again very soon, irritated me.

Then, I talked to Royal Canadian Van Lines. They were different. 

Since the beginning, they were transparent with me. Dennis was great and throughout the process, he did not disappear. His replies were on time. They didn't try to hook me in with a low-cost estimate just to see it increases afterward. 

There were no surprises, no hidden fees, no disappointments. Dennis was cool and so were both crews. The first crew got my stuff on time. They took great care of my things, were friendly, polite, and professional. The delivery crew was great. They surpass my expectation and I am a picky person.

I recommend Royal Canadian Van Lines, Dennis, and his team.

Marcos

Move size: 1 Bedroom Home Service cost: $2700

I hired Royal Canadian Van Lines to move my 1-bedroom from Ottawa to Victoria. The pick up was on May 22 and it was delivered on July 8th. Taking 6 weeks and 4 days. When it was delivered several boxes were upside down including an antique treasure chest which they managed to have completely upside down with the convex part on the bottom. My skis were also lost or stolen in the process. After paying the $800 deposit and an additional $2000 towards the bill, their salesperson, Denis E, said that “I am putting a stop delivery arrangement notification on your account…”. He did that after I asked why my items were so late to be delivered. TLDR; they will misrepresent the cost and delivery estimates in order to get your deposit and then threaten you if you try to enforce any part of the contract. Your things will not be handled with care and these movers are not cheaper than more reputable movers. Please note that credible movers will do a visual inspection to provide an accurate estimate and they will be accredited with the Better Business Bureau. Royal is not accredited with the BBB or the Canadian Movers Association and my experience with them explains why.

Move size: 1 Bedroom Home Service cost: $6196

The co-ordinator Dennis is very conscientious and kept me informed and was easy to contact from start to finish. Ismail, the drop off driver and mover, is an "Iron Man" mover who performed a feat that I am still in awe of. He single-handedly moved my 2000 lb load in view that the employee in my area was unable to help. Ismail was confident he could move my items, but I was not. I had a heavy trunk and cedar chest and bins. Ismail succeeded where most men would not. There was no damage to walls, flooring, even though he had interior and exterior stairs! Ismail also kept my exterior door closed so the heat did not escape in view of this very cold day in March. Ismail, when I move again, I want you on the team. Thanks Royal!!!! Sorry I doubted you.

Move size: Partial Move Service cost: $3400

Moving from Canada to the US was a daunting prospect, but Royal Canadian Van Lines turned what could have been a stressful experience into an absolute breeze. From the moment I contacted them to the final box being unpacked in my new home, their professionalism, attention to detail, and commitment to customer satisfaction shone through.

The initial consultation set the tone for the entire process. Their team took the time to understand my specific needs and crafted a personalized plan that addressed every aspect of my move. This level of care and attention immediately instilled confidence in their abilities.

On moving day, the Royal Canadian Van Lines crew arrived punctually and worked tirelessly to pack up my belongings. Their expertise was evident as they handled everything with care and precision, ensuring that even the most delicate items were well-protected for the journey ahead. Their efficiency in labeling and organizing each box made the unpacking process a breeze at my new home.

Crossing international borders can be a logistical nightmare, but Royal Canadian Van Lines handled it with ease. They navigated all the paperwork and regulations seamlessly, leaving me free to focus on other aspects of my move. Their thoroughness and attention to detail ensured that nothing was overlooked, and every item arrived safely and on time.

Upon arrival at my new home in the US, the Royal Canadian Van Lines team once again impressed me with their professionalism and efficiency. They unpacked everything with care, making sure each item was placed exactly where I wanted it. Their dedication to customer satisfaction was evident throughout the entire process.

Overall, my experience with Royal Canadian Van Lines was nothing short of exceptional. Their commitment to excellence and their unwavering dedication to customer satisfaction truly set them apart. I would highly recommend them to anyone in need of a reliable and trustworthy moving company. Thank you, Royal Canadian Van Lines, for making my move a stress-free and seamless experience.

Move size: 3 Bedroom Home Service cost: $2500

I recently used Royal Canadian Van Lines for my move from Toronto to Halifax, and I couldn't be happier with the service I received. From start to finish, they were professional, efficient, and incredibly helpful.

The entire process, from getting a quote to the actual move, was smooth and hassle-free. The team arrived promptly on moving day and quickly got to work loading up my two-bedroom apartment. They handled all of my belongings with care and made sure everything was securely packed for the long journey ahead.

Despite the distance, my belongings arrived in Nova Scotia right on schedule, and nothing was damaged or missing. The movers were courteous and friendly throughout the entire process, and they even helped me set up some of the larger furniture pieces in my new home.

What's more, the price was very reasonable. At $3000 for a two-bedroom apartment move from Toronto to Halifax, I couldn't have asked for better value.

Overall, I highly recommend Royal Canadian Van Lines to anyone in need of a reliable and professional moving service. They made a potentially stressful experience completely stress-free, and I'm extremely grateful for their hard work and dedication.

Move size: 2 Bedroom Home Service cost: $3000

We recently used Royal Canadian Van Lines and had an excellent experience. Their quoting rate and estimation process were transparent and accurate, with no hidden fees or surprises, which made budgeting straightforward.

Their responsiveness was impressive. From my initial inquiry to the final delivery, they promptly addressed any questions, ensuring smooth communication.

The pickup service and packing were exceptional. The team arrived on time, handled everything carefully, and packed my belongings efficiently and securely, preventing any damage during the move.

I highly recommend Royal Canadian Van Lines for their reliable, professional, and stress-free moving service.

Move size: 4 Bedroom Home Service cost: $4260

After extensive research, we chose Royal Canadian Van Lines for our move from Toronto to Calgary. Moving a 4-bedroom house was a significant undertaking, so finding the right company was crucial. After interviewing two other major companies, we decided on Royal Canadian Van Lines. Dennis was responsive from the outset, answering all our questions without pressuring us, which we appreciated.

On the day of the move, the team arrived punctually and packed everything exceptionally well, exceeding our expectations. We were particularly concerned about some glass furniture, but their careful packing and shipping ensured everything arrived intact. They also provided transparency about the weight of our items by sharing the truck's weight before and after loading, which gave us peace of mind.

Our belongings arrived earlier than expected and were placed in storage until we arrived. It appears Royal Canadian Van Lines collaborates with another company for unloading and delivering items to specific rooms. Everything was handled as promised.

If there's one area for improvement, it would be communication between Royal Canadian Van Lines and the local delivery team. Although our items were delivered successfully, we encountered a few instances of "we don't know," which could be avoided for a smoother customer experience.

Overall, our experience was excellent, and we would definitely hire them again for future moves.

Move size: 4 Bedroom Home Service cost: $13000