Ocean Moving & Storage

These guys truly do not care about their customers. Upon arrival to Atlanta (moved from Florida) my boxes were thrown out of the moving truck, smashed and broken. And I mean they threw my boxes. Let me be clear. These boxes had my mothers antiques in them, I’m 29 years old and she just committed suicide, I was given her belongings. This stuff meant more to me then anything else. A lot of it was broken. It’s been 4 months since my move and many emails and phone calls later, they still will not compensate me for all the damages. They keep giving me the run around or no answers at all. I’ve sent photos of all my broken belongings, of which can never be replaced.

I spoke with the company prior to them even moving my belongings and mom’s antiques, told them how concerned I was and that maybe I should try to move the antiques myself. They insisted that everything would be fine and delivered with care as long as those boxes were marked fragile (which I tapped fragile and wrote all over these boxes). I kid you not when they pulled up to my apartment they threw my fragile boxes from the truck (these boxes were already smashed) I was just standing their jaw dropped after telling them to please not handle them that way.

Extremely disrespectful - avoid this company at all costs. You have been warned. I feel like I’ve been robbed.

Move size: 1 Bedroom Home Service cost: $2000

I am visually impaired and therefore have no choice but to use a moving company. At every point of the transaction was lied to. First estimate was $1900.00 given the date I needed my possessions they gave me a pick up date. Took 3 weeks before they arrived and would have been longer if I had not mentioned the state closing soon for the CORVID outbreak. TV was scratched all up. Desk broken and unfixable (welding is not my thing). Several other items damaged and a missing bag of clothing. During the process I contacted the origination company (Connected Van Lines) and Ocean Moving and Storage moving company. On each contact they raised the price even when I removed several large items to reduce the price they increased it. When all was said and done what was loaded was half of the size and more than double the price 4,700.00 for a single bedroom apartment move. Once they have your stuff you are screwed and they will increase the cost even though they aren't really allowed but if you want your stuff what other option do you have especially with a nationwide lockdown. Spoke to several managers and supervisors which most cases were different. Sent many emails and saved them. Recommended for anyone that likes being screwed over or scammed heavily.

Move size: 1 Bedroom Home Service cost: $4700

Tore all the legs off of every table I own. Never put them back together and just left all of my furniture in shambles in new place. Told me it was my fault for them not having a bigger truck so they left more than half my items behind. I’m 78 yrs old and very ill. I counted on them helping me. Left tons of garbage in the driveway. For three thousand dollars for a local move I expect way more. I’m going to Crimea against seniors if I do not get a call and compensated for this horrible service. DO NOT USE THESE CROOKS. They sent only one man and he did not set anything up and literally called my new place a horrible dump very rude and did not put anything together for me. Oh did I mention I was quailed differently?

Move size: 1 Bedroom Home Service cost: $3000

This company was subcontracted by Moving Direct to unload our household goods from the truck into our apartment in Largo, FL. They STOLE all of my "good" jewelry -- $25,00 worth. I reported this to the police, who called to ask for the names of the three men who did the unloading, and the company will not return the police's calls. They were very clever in the way they fooled us. I never would have suspected them.Do not use them! They clearly plan to steal from you! I am 71 and will never be able to replace any of the special things I had planned to leave to my daughters. They stuffed the jewelry in their pockets and left with it. I even tipped them $80 each! They will not, of course, return my calls

Move size: 2 Bedroom Home Service cost: $15000