Average service price

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€ 767
Local move average
52% less than market avg.
€ 1173
Long Distance move average
60% less than market avg.
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Review summary

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1276 reviews

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Natalia Nalezinska
Feb 26, 2016
Long-distance move from Stuttgart, Baden-Wuerttemberg Region to Berlin, Land Berlin

This review is auto translated from German. See original

Just wonderful!

We moved from a 3-room apartment in a semi-detached house. This was our first time doing it with a moving company and that was a total hit!
We have moved several times, this is our 3rd move in 3 years and it has never been so relaxed.
With a good feeling and a clear conscience, I can recommend Movinga to everyone.
Everything was done as we wanted, or even better, because the moving helpers saved us a lot of work when moving in. They put lamps and pictures for us. My every wish was granted. In addition, everything professionally, quickly and effectively. So I can move!
If we move again, we'll be happy to do it again with the Movinga!

Service cost: €3000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
nice that you are satisfied! We do our best to be able to carry out moves quickly, cheaply and professionally. Thank you for the positive feedback. <br />
<br />
Kind regards <br />
Movinga.

Sebastian
May 02, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Save trouble, don't book.

After my relocation experience with Movinga, I can only advise against it.
Similar to one of the other reviews, the acquisition was really only really, as you imagine what came afterwards, was just a nightmare.
In short: full-bodied promises that nothing would be a problem, in the end nothing was kept.
The subcontractor was a reasonable two and a half hours late, instead of the truck with the calculated 34 cubic meters, a Fiat Ducato from Poland with 6 cubic meters was at the door. A blind man with a cane would have seen that it didn't all fit in there. It was like that. Movinga supposedly wanted to organize support, we were fobbed off with delaying tactics (colleague has a case at hand, but is on the phone - unfortunately still half an hour later), in the end we got no more information at all. Oh well, according to the moving helpers, the delay was due to problems with the truck.
Well short speech, long meaning, the move was carried out completely with the much too small transporter, we had to drive the "short" distance of 75km for one distance several times and were only finished in the late evening instead of at noon. We asked Movinga for an opinion, the response to the delay was that there had been a full closure on the motorway and we would have been informed. What now? Breakdown or delay. They also lie boldly to their customers' faces and try to wriggle like an eel out of the bullshit that they have caused through poor communication and greed for money.
How many of the other reviewers here on the portal can rate so positively is a mystery to me, but I think there are a lot of fakes, the reviews are sometimes far too exaggerated and simply unrealistic. At this point, I'm just honest, disappointed and angry too. This company only caused the stress on moving day that I didn't want. Please do not be blinded by the website either, there is more appearance than reality. Better to use a local moving company, you are better off there!
I only give the second star because the move was finally finished at the end of the day.

Service cost: €900

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are very sorry that you were dissatisfied with your move at Movinga! Unfortunately, delays in moving are often unavoidable. The reason for this can be accidents and repairs that we do not know beforehand. <br />
We are a young and growing company that is always on the move and is always learning. <br />
We very much regret that the team brought a smaller moving van and that the number of agreed moving helpers was not adhered to. This approach of the Movinga team, which was responsible for your move, speaks against our quality promise and does not reflect Movinga's values. We spoke to the relevant Movinga team and took measures to prevent this from occurring again. <br />
We can assure you that 100% of our reviews are completely authentic. We understand and regret that you have a different feeling after the turbulence! <br />
We are desolate about the lack of communication which in your case meant that you could not fully enjoy your move with us. Your hints are very helpful for the development of our company, for this reason we thank you for the detailed description of the problem areas <br />
<br />
Kind regards <br />
Movinga.

Chris
May 08, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Completely satisfied.

The move with Movinga went really well. After several postponements on my part, I was finally able to make an appointment at short notice. The permanent contact person on the Movinga side was always courteous and friendly.
The appointment was set for 7:00 a.m. - 9:00 a.m. on Mondays, and based on some horror stories from other companies, I was already worried. But the three moving helpers were ready at 7 a.m. sharp. Loading and unloading took barely half an hour, went without interruption and you had the feeling that people knew what they were doing. Accordingly, everything arrived safely, all agreements were kept.
The agreed fixed price is 280 €, but I also had a very small move (room in a shared apartment including a WaMa and dryer).

Service cost: €280

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you very much for the positive review! <br />
We can also organize short-term moves quickly if the communication between the customer and Movinga is right. Your clear information was of course of crucial importance when preparing the offer. We are pleased that you can look back on this cooperation with satisfaction and wish you all the best in your new domicile! <br />
<br />
Kind regards <br />
Movinga.

Jana Baumann
May 24, 2016
Long-distance move from Cologne, North Rhine-Westphalia to Berlin, Land Berlin

This review is auto translated from German. See original

Excellent service at a fair price.

Hello,
I found the preliminary talks to prepare for the move very pleasant and the move was planned well in advance. The move was planned generously so that there were no difficulties. My questions were always responded to. The price is well calculated compared to other companies.
The moving helpers were there on time on the day of the move. Thus, despite a long tour of around 700 km, it could still be cleared in the evening.
I have a clear recommendation for everyone who will move.
Thank you for moving.

Service cost: €1599

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your feedback. We are pleased that your move was successful with us. <br />
<br />
Kind regards <br />
Movinga.

Benjamin H.
May 31, 2016
Long-distance move from Dresden, Free State of Saxony to Berlin, Land Berlin

This review is auto translated from German. See original

Hands off.

Friendly in the initiation. Everything else is the horror here!

The date is suddenly called into question 2 days before the move begins. Then suddenly the company no longer answers. Only after several inquiries do I find out that the move will take place after all.

During the actual move, almost every piece of furniture, as well as old and new apartments, was damaged. Commissioned assembly work was not carried out. Compensation offer initially: NOTHING. Movinga categorically denies any liability. Sorry or sympathy? Nothing. Here even agreements that can be documented in writing are denied. I haven't seen anything like this before.

After 1.5 months of dispute, Movinga has now collected the relocation costs on its own, despite a written objection. Movinga is now ready to reimburse money out of "goodwill" and has been asking for my account details for several weeks. So far, I have been waiting in vain for an incoming payment.

All non-profitable company processes are clearly constructed against the interests of the customer. The delaying tactic is clearly being played. In the hope that the customer will give up.

Service cost: €779

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for sharing your experience with us! We very much regret that our service for you was connected with circumstances. Our operations department has already contacted the responsible Movinga team and taken the necessary measures to prevent this from happening again. You have already been in contact with our colleagues from claims settlement. This is also the point of contact for adequate compensation on our part, which you are of course entitled to. <br />
The transfer of the credit has already been initiated. <br />
Your hints are very helpful for the development of our company, for this reason we thank you for the detailed description of the problem areas. We deeply regret that your move has been inconvenient and hope that our proposed compensation is some comfort to you. <br />
<br />
Kind regards <br />
Movinga.

Chr. Przybylla
Jun 01, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Completely content.

We were completely satisfied with Movinga. On time, conscientiously and properly. On the evening before, the removal company gave us another telephone call to coordinate the items to be moved in detail. The agreed final price was adhered to and includes all packaging materials. The furniture was carefully protected with foil and properly dismantled and assembled. We would move again with Movinga.

Service cost: €370

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your feedback. We are pleased that you are completely satisfied. <br />
<br />
Kind regards <br />
Movinga.

Wacker
Jun 03, 2016
Long-distance move from Stuttgart, Baden-Wuerttemberg Region to Berlin, Land Berlin

This review is auto translated from German. See original

Relocation Tübingen Berlin.

Relocation from Tübingen to Berlin

In general, the move went very well and the helpers were friendly.

Points that I liked.

The arrangements were made by email and phone, no bureaucratic effort.

The advisor was friendly.

What I really liked is that Movingo encourages feedback so that we can learn from it and develop further.

Two points I didn't like:

The move was supposed to start at 7:00 a.m. Unfortunately, the helpers weren't at the location at the time and didn't arrive until 11:00. It can happen to anyone that someone is late, but this is a no-go to point out that it was not agreed between the actual moving company and Movingo.

Criticism of Movingo: The delivery time was not announced and no feedback was received on request. The move date was set to Saturday, since the helpers started late, they were unfortunately only in Berlin on Monday (they are not allowed to drive on Sunday). In this case, I would have liked Movingo to at least draw attention to the fact that the delivery may arrive late so that it can be planned accordingly. Luckily I had someone to greet the moving company.

Unfortunately, two boxes were soaked. Fortunately, it didn't affect any valuables.

Service cost: €999

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate our service in such detail. This is the only way we can adapt our service to your individual needs. <br />
Nice to read that we were able to satisfy you, our customer. It is of the utmost importance to us to improve the stressful reputation of moving and thus to make our customers' lives easier in one respect. <br />
We regret that the sometimes unclear communication worried you for a short time and we are pleased that everything went to your satisfaction. <br />
<br />
Kind regards <br />
Movinga.

Tanja E.
Jun 06, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Move with Movinga.

Both the preparations for the move and the move itself went smoothly. The moving helpers were there on time in the morning as agreed and delivered the furniture and boxes to the new apartment in the afternoon. You were very careful with the removal goods and we could not find any damage. I would commission Movinga again at any time and can give an unreserved recommendation!

Service cost: €550

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we thank you for the positive feedback. We are pleased that we were able to satisfy you with our services. <br />
<br />
Kind regards <br />
Movinga.

A. Fuchs
Jun 14, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Uncomplicated move with Movinga.

My move with Movinga went absolutely smoothly.
There were no problems from the offer to the invoice. The offer came shortly after the inquiry via Immobilienscout and was the cheapest provider for a 49m² apartment at € 419 (including dismantling of the furniture and no parking zone). My initial skepticism because of the bargain price quickly vanished, the service was always available, totally reliable and helpful.
The moving company arrived on time with four people who had quickly and professionally loaded and unloaded everything. The whole move only took 3 hours.
As agreed, the invoice came 14 days after the successful move (advance payment was not necessary) and was exactly as agreed.
Absolutely serious and uncomplicated.

Service cost: €419

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are pleased to read that you are satisfied with our service. <br />
Thank you for your positive feedback. <br />
<br />
Kind regards <br />
Movinga.

M. Friedrich
Jun 14, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Smooth, professional move !!

I am very happy with our move. It started as punctually at the specified time. Everything went amazingly smoothly and quickly. The furniture was packed very carefully and transported securely. This also resulted in no damage to our furniture. Overall, it was a very relaxed move for us. We would move with Movinga again at any time and recommend it to everyone.

Service cost: €449

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
<br />
Nice to read that we were able to satisfy you, our customer. It is of the utmost importance to us to improve the stressful reputation of moving and thus to make our customers' lives easier in one respect. <br />
<br />
Kind regards <br />
Movinga.

Gregor G.
Jun 27, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Flexible, cheap and fast.

We moved from Hohenschönhausen to Neukölln and didn't want to drag our household items down and back up the three floors, so we decided on this (Movinga.de) moving company pretty much out of the gut. In a very detailed telephone conversation, the goods to be transported were recorded very precisely and patiently and a cost offer was immediately sent by email! What we found good was that we didn't have to make a decision immediately but could compare further! The establishment of the no-parking zone also worked perfectly! And the price was by far the cheapest! I can only recommend this company to you !!

Service cost: €500

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate our service. This is the only way we can adapt our service to your individual needs. <br />
We are pleased that you are completely satisfied. <br />
<br />
Kind regards <br />
Movinga.

Na Den Gebe Ich Wohl Kaum Preis
Jun 30, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Hands off.

On the one hand, this company is only an MEDIATION SERVICE. She has Turkish / Kurdish entrepreneurs with whom she has contracts. For a mediation e.g. for an order value of 550 € 200 € agency fee to !!
The companies are unreliable, unproffessional and lies just like the employees of Movinga.
NEVER AGAIN.
There isn't even a field for the city where you moved. Herrje :( But within Berlin you can also be on the road for a good hour.

Service cost: €550

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for the feedback about our service. This is how we recognize in what form we can improve so that we can satisfy you with our service at the next opportunity. <br />
We value the provision of qualified Movinga teams to carry out your move. The origin of our employees in no way affects the quality of our performance. <br />
<br />
Please contact our claims department on 030 / 221.950.22 if there are still open issues that have not been settled to your full satisfaction. <br />
<br />
Kind regards <br />
Movinga.

Norman Kasurke
Jul 02, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Are very satisfied.

We made a general inquiry about the move to Immobilienscout24 on the Internet and were immediately called back by movinga. The lady on the phone was very friendly and we talked through the things to be transported, even moving boxes were offered to us at a very good price. The order was placed directly on the phone. The moving boxes came quickly and on the day of the move, three moving helpers with trucks stood in front of the door. The helpers were also very friendly and helpful. And so the move went smoothly and without any stress. Our impression of movinga is therefore extremely positive and we will definitely use it again.

Service cost: €456

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are pleased that your move went smoothly with Movinga. We attach great importance to adapting our services to your needs and we are pleased that you were convinced by Movinga. <br />
<br />
Kind regards <br />
Movinga.

Frick/ Hauck
Jul 11, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Berlin, Land Berlin

This review is auto translated from German. See original

Totally disappointed.

Looking for a moving company and a general inquiry on the Internet, this "company" contacted me and looked extremely interested. They called me several times to get the "bid" for a move from Ludwigshafen am Rhein to Berlin. We paid in advance and after several contacts on my part and the promise to start the move on time in advance (two 90-year-olds moved), no one showed up at the specified time and we were not informed of a delay by phone or anything. We were able to reach the company two hours after the actual start.
In my opinion, the lady showed little understanding for my annoyance and allegedly could not find our order in the system despite submitting a booking number and put me off to look again and then to get in touch. When I called several times, the lady on the phone told me the move had been canceled. Please what?? The bill was transferred in advance and the week before I called an employee and set the time for 7:00 a.m. with him. After a few more phone calls and the threat of a complaint, the booking was found in the Movinga system and they tried to find a replacement who should carry out the move that day. Two employees from Movinga arrived 4.5 hours late and began to pack. These two young men cannot be blamed and were very hardworking and careful. They packed in Ludwigshafen, then drove about 650km to Berlin to unpack again the next morning, assemble the furniture and then drive the 650km back again. The no-parking zone in Berlin that was booked and paid for by me was of course not carried out. When I asked what the bill would be like, I got the answer that they will not be reimbursed because the employees would then have to keep walking.
To my regret, the company didn't even consider it necessary to apologize for YOUR mistakes by email or phone.
To top the cheek, I received a reminder today for the move that was "already paid for in May" and not carried out in accordance with the conclusion of the contract.
Accordingly, I can only advise against booking a move with Movinga !!

Service cost: €1777

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate your experience with us. We will use this to increase the quality of our service. We always want to offer our customers a hassle-free and smooth move, so we sincerely apologize for the inconvenience. <br />
we very much regret that your move was delayed. Unfortunately, delays in moving are often unavoidable. <br />
In your case, a flaw in the system caused the confusion. We apologize for the inconvenience. <br />
We ask for your understanding in this matter. Regrettably, we are dependent on the respective city administration regarding the no-parking zones. We submitted your application in good time and unfortunately the no-parking zone was not approved. We apologize for the lack of communication. Without stopping bans, you would have to charge high costs for walking distances, which we have left as a goodwill of 70 euros for the stopping zone. <br />
<br />
As already mentioned, as a young company we still have some construction sites in our system, which was also the reason for the unjustified warning. Of course, you don't have to worry about any dunning costs and you can regard them as irrelevant. <br />
<br />
We are desolate about the lack of communication which in your case meant that you could not fully enjoy your move with us. <br />
<br />
Kind regards <br />
Mocvinga.

Lothar Schöllner
Aug 10, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Land removals through Movinga.

Hello Movinga Team, yesterday's move from Panketal to Bernau near Berlin was very relaxed. The removal company you had commissioned appeared on time
,, LAND UMZÜGE BERLIN ,,
The staff were polite and very, very hardworking.
(Just like bees are) Nothing was damaged or broken either. Good work. I would also like to say thank you to the Movinga team behind the scenes. Great job
of the entire team. Gladly again
Thank you. L. Schöllner.

Service cost: €729

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we are very pleased that you are satisfied with our services. Your satisfaction is very important to us, which is why we would like to thank you for your positive feedback. <br />
<br />
Kind regards, <br />
Movinga.

Jan
Aug 11, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Always happy to movea!

Hello,

I wrote to a total of 5 moving companies and movinga showed the only professional contact. I felt in good hands there.

There were no hidden costs or negative surprises. In addition, movinga had by far the cheapest price. No items were lost or damaged during the move. The moving helpers did a great job and drove from Berlin to Hamburg in no time. They were super friendly too.

Service cost: €920

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are very pleased that you rate our services so well here. Your satisfaction is very important to us! <br />
<br />
Kind regards, <br />
Movinga.

Alex Evertz
Aug 14, 2016
Long-distance move from Berlin, Land Berlin to Berlin, Land Berlin

This review is auto translated from German. See original

Any time!

Fast, uncomplicated!

Incredible how quickly the apartment (top floor) was cleared, which would have taken me (with friends) at least 1 day.

Even the dryer and a table (both not specified) were carried to the inner courtyard, so that I only had to pick up these items later - no additional costs!

It was only a move in the Berlin area, but really cheap for 1k.

Service cost: €1000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thanks for your review. We are pleased that we were able to make your move as easy and relaxed as possible. <br />
<br />
Kind regards, <br />
Movinga.

Terence
Sep 21, 2016
Long-distance move from Essen, North Rhine-Westphalia to Berlin, Land Berlin

This review is auto translated from German. See original

Moving according to plan.

I am very satisfied with the performance of Movinga.
The moving van arrived punctually in the agreed time window (between 7:00 a.m. and 9:00 a.m.).
Communication was excellent.
Absolutely nothing was damaged. The 2 boys were very nice and loaded and unloaded my things with the greatest care and carried them up to the 4th floor old building without a lift.
One more person would certainly be better, then everything would have gone faster, but it would probably be more expensive.
I can definitely recommend Movinga.

Service cost: €2179

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your feedback and your recommendation. <br />
<br />
Kind regards <br />
Movinga.

H. Harken
Dec 05, 2016
Long-distance move from Bremen, Bremen to Berlin, Land Berlin

This review is auto translated from German. See original

An absolutely problem-free move.

Quite problem-free move, although the move itself was anything but easy: Old lady is moving from an old house on the North Sea to assisted living in Berlin. The car was punctual, absolutely generous and above all: The move was carried out in one (1) day!
Invite at the North Sea in the morning, unload in Berlin in the evening. Two friendly, strong men, so that for my part there was nothing to do but push some boxes around.

I would also like to emphasize that Movinga was by far the cheapest of four different offers.

All in all: highly recommended!

Service cost: €1149

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for taking the time to rate Movinga. <br />
<br />
We are pleased that we were able to convince you with our service and that you recommend us to others. <br />
<br />
Kind regards <br />
Movinga.

Petra Webers
Dec 09, 2016
Long-distance move from Düsseldorf, North Rhine-Westphalia to Berlin, Land Berlin

This review is auto translated from German. See original

Relocation from Düsseldorf to Berlin.

My move was on November 29th, the Movinga employees should come between 7 and 9 a.m. At 8 o'clock the two of them were there, a third came a little later.
You were very polite, invited quickly and handled my things very carefully.
Unloading in Berlin also went the same way. I was completely satisfied and can recommend Movinga without hesitation.

Service cost: €1899

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Official company response

This review is auto translated from German. See original

Hello Mrs. Webers, <br />
<br />
We are very pleased that you are satisfied. <br />
<br />
Thank you for your very good feedback and your recommendation. <br />
<br />
We wish you a good time in Berlin. <br />
<br />
Kind regards <br />
Movinga.

Harald Mayer
Dec 12, 2016
Long-distance move from Hamburg, Hamburg to Berlin, Land Berlin

This review is auto translated from German. See original

From Schlewig Hostein to the capital.

From the planning to the invoice, everything was OK.
I was planning to move from Schleweg-Hostein to Berlin.
I searched here on the web and then Mr. Franke came up to me. He asked me about everything that was important and gave me a list and an offer. We discussed this again on the phone and turned it into a deal.
On the day of the move, the shipping company came at the last minute, but the two gentlemen were quick and very friendly. The removal goods were stowed in the truck and driven to Berlin. Here it was unloaded in the late evening and the gentlemen were keen to leave at 11.20 p.m. One of the gentlemen spoke German very well, the other not at all. But then we got along.
I was satisfied and can imagine booking my next move here again.

Service cost: €1204

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Official company response

This review is auto translated from German. See original

Dear Mr. Mayer, <br />
<br />
we warmly welcome you to Berlin. <br />
<br />
Thank you for taking the time to rate Movinga. We look forward to thinking of us again the next time you move. <br />
<br />
Kind regards <br />
Movinga.

Philip S.
Dec 23, 2016
Long-distance move from Bremen, Bremen to Berlin, Land Berlin

This review is auto translated from German. See original

Incorrect address.

My experience with Movinga was disappointing. Due to a communication problem within Movingas, the driver of the moving van was missing the house number of my parents from which he was supposed to pick up my goods. When the driver tried to call me several times in vain, he made his way back. When I reached him by phone at around 8:30 a.m., I gave him my house number and asked him to drive back. In this context, I was charged an additional expense of almost 500 euros.

It should be understandable that I was under pressure on the day of the move and saw no other choice than to declare my willingness to cover the costs for the additional work. However, I do not consider the calculation of the additional work to be justified.
The house number was already missing in Movinga's order confirmation about two weeks before the move. A few days later I phoned an employee to fill in the missing data. I was also informed by phone on the day of the move that Movinga had forwarded the corrected address to the shipping company a few days before the move. Unfortunately, the corrected order didn't seem to have reached the driver.

Due to the fact that I cannot be reached, I am of course partly responsible for the somewhat unfortunate move. I was in a dormitory in a hostel in Berlin and didn't realize that the radio link there was so weak. I still see the main culprit with Movinga, or the shipping company. How can it be that a shipping company only notices on the day of the move that the address is incomplete? As described above, the corrected order has already been received by the shipping company days beforehand. And basically I was also available: My mother took this day off from work to meet the driver at the front door and, if necessary, to help him load the goods. My stepfather was also there. Only in the event that the moving company makes a fundamental mistake and the customer address is missing (!), I was not prepared. But who comes up with such a scenario in advance?
And if Movinga had my house number, why didn't the driver check with Movinga again? After all, they had my data! As a customer, can I not expect someone to call the partner company briefly and ask questions if information is missing?

Basically, I believe that an agreement between a company and a customer should be reciprocal. Both parties should have equal rights and be responsible for their mistakes. For this reason, I think it is unjust if the full amount of the additional effort is billed to me.

However, the Movinga employees were also rude on the phone and simply claimed that the driver had my house number and that no one would have opened it for him. So I just made up the story of the missing house number? That is a lie and actually an outrage.

I can't compare Movinga with other moving companies, but I didn't feel that I was in good hands here.

Service cost: €1380

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your rating of Movinga. <br />
<br />
We apologize for the inconvenience this caused. <br />
<br />
We would be pleased if you contact us directly by email at service@movinga.de to give us further details. Based on your data, we could not trace any order. <br />
<br />
Kind regards, <br />
Movinga.

Stefan Auer
Jan 02, 2017
Long-distance move from Hamburg, Hamburg to Berlin, Land Berlin

This review is auto translated from German. See original

Postponement, harassment of debt collection companies despite payment.

Stay away from this company!
Collection went well, then the transport was temporarily stored for an indefinite period. I don't know how often I have called the hotline to find out a delivery date. The delivery then took a few days, which cost me a lot of nerves.
For a year now, despite having paid in advance, I have been bothered by the debt collection company Pair Finance GmbH. Even sending the proof of payment several times did not help. E-mails keep coming in and people call me, really annoying!

Service cost: €300

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Official company response

This review is auto translated from German. See original

Hello Mr. Auer, <br />
<br />
Thank you for taking the time to evaluate your move with Movinga. <br />
<br />
We apologize for any inconvenience this may cause. <br />
<br />
Based on the information you provide, we cannot trace an order in the system. We would ask you to contact us again by email at service@movinga.de to give us further details. <br />
<br />
The colleagues from customer service will then be happy to look at your case again. <br />
<br />
Kind regards <br />
Movinga.

Jonas D.
Feb 05, 2017
Long-distance move from Hamburg, Hamburg to Berlin, Land Berlin

This review is auto translated from German. See original

Gladly again.

Contacting Movinga was partly on the phone and partly online.
For the time being, the employee explained everything to me and how to proceed.
After I filled out a list of everything that would have to be used or transported,
I got a confirmation relatively promptly.
On the day of the move, after a brief consultation and planning, we already started. I didn't really have a lot of large furniture as I left a lot of the furniture in the old apartment. So everything fit in the van. A two-man team carried out our move. Once in Berlin, unloading was just as quick as loading. Fortunately without any damage. We would definitely take this step with Movinga again and would like to say thank you!

Mfg
Jonas Doris.

Service cost: €950

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We would also like to take this opportunity to say thank you for your rating and wish you a good time in the capital. <br />
<br />
If you choose us again the next time you move, we would be delighted. <br />
<br />
Kind regards, <br />
Movinga.

Andy Pezold
Feb 09, 2017
Long-distance move from Chemnitz, Free State of Saxony to Berlin, Land Berlin

This review is auto translated from German. See original

My mother's ordeal.

Everything sounded good in the beginning. But then.
The moving company (subcontractor) came to a long distance move with a 7.5 t truck. Of course, not everything fit in. A day later a pickup truck came to pick up the extension wall. A friend of my mother's was present and then called in horror that the extension wall had been torn apart. New price € 5,800 and until then without scratches.

My mother was at the destination on the 2nd day and waited. Just nobody came.
It must be clear to a professional company that a car with a load capacity of 1.5 t cannot be used for long-distance moves.
What had to come came. The Federal Agency for Freight Transport checked the truck and, oh wonder, overloaded it. That means the truck has to be reloaded. Thereby 2 mattresses (only a few months old) were completely dirty, as you don't use mattress covers.
Ergo: the truck came one day late to unload.
The extension wall was cobbled together so that it could not be admitted.
The Movinga offered a generous € 120 compensation. Today there is no more talk of it.
That was in May. The Movinga sent her bill.
Job done.
All damage was reported on time.
After repeated requests, the Movinga sent an expert.
He saw the extension wall and said:
You can see that it is a high quality piece of furniture, but there is nothing more you can do. After that ..
Silence.
In response to repeated calls, the Movinga then sent 2 fitters, who completely dismantled and reassembled the extension wall and painted over all scratches with a repair kit.
At least my mother was able to clear her extension wall again in SEPTEMBER.
No more word of replacement of the damage.
Statement from an employee on the phone:

Yes, you have to live with that. Whether or not we report damage to the insurance company is up to us.

Now post from the debt collection agency. We will see. Invoice is not paid. What about the damage ??

I myself worked for well-known furniture forwarding companies for 15 years as a tractor and branch manager.

Now I work as a self-employed kitchen fitter in Holland. If I would treat my customers like that ..
Then good night.
I haven't come across a company like this to this day.
As good advice to everyone:
Better to pay a few euros more for the quality and still have furniture afterwards.

Sincerely,

Your Andy Petzold.

Service cost: €1100

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Official company response

This review is auto translated from German. See original

Hello Mr. Pezold, <br />
<br />
Thank you for rating your move with Movinga. <br />
<br />
We cannot understand an order based on your data - in order to be of assistance, we ask you to contact us again by email at reviews@movinga.de. <br />
<br />
My colleagues from customer service and the claims department will get back to you shortly. <br />
<br />
Kind regards, <br />
Movinga.

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Company Info

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Their address is Perleberger Straße 42, Berlin, 10559, but movers usually cover a much larger area.

Company Notes

Unsere Mission ist es, den Umzug für unsere Kunden so einfach und bequem wie möglich zu gestalten. Wir bemühen uns jeden Tag darum, unseren Kunden die bestmögliche Umzugserfahrung zu bieten. Kundenzufriedenheit ist unsere oberste Priorität. Ihre Meinungen und Kommentare ermöglichen es uns, uns ständig zu verbessern und einen immer umfangreicheren Umzugsservice anzubieten.

About the Business

Movinga GmbH

Is Movinga a registered company?

Companies that operate in Germany like Movinga have to be registered with the German Tax Office (Finanzamt). We have the following information for Movinga based in Land Berlin:

Handelsregisternummer: HRB 167739

Umsatzsteuer-IdNr (VAT number): DE301407018

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Movinga profile here.

What is Movinga cost for local moves?

We have calculated an approximate local moving market average price from 18 reviews of people moving within Land Berlin to be €1596.

From 511 local reviews for Movinga, we have calculated an average moving cost of €767 for local moves.

This could mean that Movinga is cheaper with about 52% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Movinga cost for long distance moves?

From 47 reviews of people moving long ditance, we concluded that the market average costs are around €2909 when moving long-distance.

For Movinga, we estimate that their average long-distance moving costs will be around €1173, based on 477 long distance moving reviews.

This could mean that long-distance moving services costs of Movinga for moving between states is cheaper with about 60% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Movinga. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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"Avatar Umzüge war einfach top. Super freundlich und hilfsbereit und es hat alles bestens funktioniert. Tolle Beratung und super Verständnisvoll. Ich werde dieses Unternehmen jedem weiter empfehlen!!!"

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Community testimonials, ratings and consumer reports on Movinga - a professional company located in Perleberger Straße 42, Berlin, 10559. Discover Berlin, Land Berlin moving companies.

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