Average service price

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€ 767
Local move average
52% less than market avg.
€ 1173
Long Distance move average
60% less than market avg.
How did we get these costs?

Review summary

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1276 reviews

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Peggy
Aug 14, 2017

This review is auto translated from German. See original

Bad communication within the company.

Two days before our planned move, we got in touch with the forwarding agent ourselves to clarify a few details, as the forwarding agent (not Movinga) informed us that he was no longer moving because Movinga gave him incorrect information about the goods to be moved and doesn't have enough vans available. Since the day before the move was a public holiday, we had to clarify with Movinga as soon as possible who was going to move our move, luckily everything went on time on the move day itself. In the run-up there were also some difficulties with the financing, because the employees simply do not communicate with each other and you have really better things to do during a move than having to take care of it, after all, you trust the company that has everything under control, Unfortunately, we cannot say that about Movinga. The next move will be discussed directly with a moving company.

Service cost: €1800

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your feedback. <br />
<br />
We apologize for the inconvenience caused. <br />
<br />
In order to understand your move and to be able to help you, we ask you to contact us by e-mail to reviews@movinga.de stating the order / reference number. <br />
<br />
My colleagues from customer service will be happy to look at your case again. <br />
<br />
Kind regards <br />
<br />
Movinga.

Evelyn Thamm
Nov 13, 2017

This review is auto translated from German. See original

Highly recommended.

Good advice from planning to implementation.
Competent advice and support, reliable and prudent employees when moving.

Service cost: €989

Thumbnail photo by Evelyn Thamm  of Movinga Second thumbnail photo by Evelyn Thamm  of Movinga
Official company response

This review is auto translated from German. See original

Hello Ms. Thamm, thank you for your 5 star rating. Kind regards, Movinga.

Birgit S
Jan 27, 2016

This review is auto translated from German. See original

Successfully done on the agreed day.

The establishment of contact was easy, the called moving advisor friendly and competent. I accepted the offer made afterwards.

The moving helpers came about an hour later than agreed due to traffic jams, but had called.

The moving van was too small for two parts (although I had mentioned the size in the phone call), but you could call in a bigger one in the afternoon (from a friendly company). For this, two tours had to be done - which was not a problem for me because of the fixed price.

Everything had to be dragged down from the 2nd floor. The furniture was safely stowed away and secured against scratches with blankets.

In the evening all the furniture was in its new place undamaged. The dismantling and assembly was quick and competent.

I had fed the friendly staff in between. It is difficult to work for hours without food.

Service cost: €500

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We like to read that your move went smoothly and successfully. We regret the delay caused by the two tours. <br />
And thank you for not only thinking about the well-being of your furniture but also of the well-being of our moving helpers! <br />
<br />
Kind regards <br />
Movinga.

Grätsch
Apr 21, 2016

This review is auto translated from German. See original

Relocation from Leverkusen.

Hello, we want to praise moving company Movinga very much. We moved with Movinga in February. Our move was from Leverkusen to Krefeld. We are very satisfied everything worked out great. In the first pleasant phone call we immediately knew everything about the move. The We found out the price immediately. On the day of the move everything worked out wonderfully. No delay, nothing at all. If I moved again with Movinga. Everything was super friendliness, competence, nice relocation helpers. Thank you again.

Service cost: €599

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for the great feedback! We continue to do our best to make you and our other customers worry-free when it comes to moving. <br />
<br />
Kind regards <br />
Movinga.

D.wendel
Jul 07, 2016

This review is auto translated from German. See original

Professional moving company.

Starting with the planning, my questions in between, up to the day of the move and the entire execution, I was well advised and everything was carried out to my best satisfaction. The boys and the advisors were also very friendly and helpful :-)
If something was unclear to me, I could put my questions to an employee at any time and discuss and clarify the situation.
The cargo was very cleverly stowed away so that my belongings arrived safely in my new apartment. I can recommend Movinga with a clear conscience!

Service cost: €1599

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
great feedback, thank you for that! We are very pleased that you are so satisfied with our service and hope that we can be there for you again when you move again. <br />
<br />
Kind regards <br />
Movinga.

Markus Lempke

This review is auto translated from German. See original

Unprofessional in every way!

The move was disastrous in every way. I limit myself to the "highlights": (1.) Movers (subcontractors) arrived with a delay of more than 2 hours (2.) Movers did not have enough tools for dismantling and assembly (3.) Loading area not enough, so that wildly stacked and I was asked to take the mirror in my already overcrowded station wagon myself (4.) The planned moving time / travel time was drastically underestimated, so that the moving helpers only started unloading at 9 p.m. (my new neighbors were thrilled!) and at 2 a.m. stopped assembling the furniture at night and drove back to Stuttgart without having done anything. The fact that they plugged in one of my chargers when they hastily left is an accident and not a theft
(5.) the transported goods showed transport and splash water damage! In view of these serious shortcomings and mistakes, even the financial concession of 319 euros (20%) could not appease me. In any case, I will never commission Movinga with a move again and I will continue to advise everyone in my circle not to do so.

Service cost: €1519

Official company response

This review is auto translated from German. See original

Dear customer, <br />
Thanks for your review. <br />
We apologize for the inconvenience caused. <br />
We ask you to contact us by e-mail to reviews@movinga.de stating the order / reference number. <br />
Kind regards, <br />
Movinga.

Mareike
Dec 08, 2018

This review is auto translated from German. See original

Hands off! Catastrophe.

Hands off !!
Catastrophic move from Rügen to Ahaus.
Customer friendliness no longer available after placing the order.

Inadequate order execution with suspicion of willful fraud.
The moving goods list was fraudulently changed by Movinga. When moving, the item list was missing a freezer, a washing machine and 3 heavy-duty shelves. The 40 qm3 I expressly ordered in the estimate have been reduced to 30 qm3 by Movinga. The move should also take place in 2 days. Movinga tried a few days with extreme pressure to move on one day contrary to the contract. Here I should justify why this is not possible. General cargo that was correctly specified was not listed by the completely incompetent employee. I had expressly on a 7.5 t. On the day of the move, a 3.5 t plus a Sprinter with a significantly lower loading capacity appeared. Movinga expressly advised the moving company to only transport listed moving goods. The damage I suffered amounts to 1800 €.
This company acts primarily as an intermediary and receives 70% of the moving price for poor performance, the moving company was only commissioned 2 days before the move.
If the moving company had been hired directly, it would have been 500 € cheaper and would have gone perfectly.

Service cost: €2200

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your rating. <br />
<br />
We apologize for any inconvenience this may have caused. <br />
<br />
Would you please give us your order no. by email to claim@movinga.de so that we can take another look at your case? <br />
<br />
Kind regards <br />
Cornelius Scholl from Movinga.

This review is auto translated from German. See original

Light and shadow.

Coordinating the move and determining the volume of the goods to be moved was very easy and required little effort. The first offer did not initially contain all the items. Booking the order was very practical overall. The fixed price was kept and the move was very cheap.
The drivers showed up 1 hour late (traffic jam), but had announced this by phone.
Unfortunately, Movinga had forgotten to apply for the no-stopping zone at the destination, which made unloading very difficult and delayed.
Unfortunately only 2 drivers showed up with a Sprinter and a trailer. That was just enough for the crowd. The helpers also did not seem to be informed that furniture should be dismantled.
Since the loading area was calculated very tightly and only 2 people showed up, the move took a long time despite the manageable amount (10 a.m. - 8:30 p.m.), although the two movers were very committed. We also helped a lot here and completed our transfer boxes even carried outside and later into the new apartment. Otherwise it would probably have taken a lot longer.
On the positive side, however, it should be mentioned that the move did not cause any damage to the transported goods.

Service cost: €1189

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate our service. Every feedback is important to us, because this is the only way we can improve our services and adapt them to the wishes of our customers. We understand your upset. Customer satisfaction is very important to us, which is why we want you to only take away good things from your experience with our service. <br />
<br />
Unfortunately, your move was fraught with annoyance caused by a lack of communication. <br />
The establishment of your no-parking zone was actually firmly agreed in your case. We sincerely apologize this was not there. <br />
<br />
We deeply regret that in your case a smaller moving van was brought by the team and the number of moving helpers was not adhered to. Such an approach speaks against our quality promise. <br />
<br />
Due to the circumstances that occurred with you, our customer service has already contacted you. We hope that your case has been satisfactorily resolved for you. <br />
<br />
Kind regards <br />
<br />
Movinga.

Johanna Bieber

This review is auto translated from German. See original

Everything worked out great!

My move with Movinga went really well from start to finish. The telephone consultation in advance was flawless and I always received competent information immediately if I had any questions. The move was carried out on time, well organized and, although it went through two stops in two different apartments, no problem at all. The assembly of my wardrobe and some kitchen furniture went smoothly. My conclusion: I can only recommend it!

Service cost: €669

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you very much for your positive feedback and we are pleased that you are satisfied with our service. Thank you for your recommendation! <br />
<br />
Kind regards <br />
Movinga.

Monika P.

This review is auto translated from German. See original

Never again! Keep away from it.

There was no move because Movinga informed me 3 days in advance that they had only now realized that I had a lot more to transport than they thought, although everything had been discussed in detail beforehand and confirmed in writing. Either I would pay almost twice as much (!!) or you would have to cancel the contract - 3 days before the move date. You then justified the cancellation with "lack of capacity on your part". Fortunately, I wasn't dependent on this appointment and was able to take advantage of other offers, but everyone else usually has no other chance than to pay the requested new amount. For me this is more than dubious !! So stay away from this company !!

Service cost: €499

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate your experience with us. We will use this to increase the quality of our service. We always want to offer our customers a hassle-free and smooth move, so we sincerely apologize for the inconvenience. <br />
We apologize for the complications regarding the volume of the move and we regret that our offered solution was not an option for you. <br />
We would be happy to meet you for the sudden cancellation of your order. <br />
Our customer service has already contacted you and started to regulate the damage. <br />
We hope that we can find an appropriate solution for your claim. Furthermore, we would like to sincerely apologize for the lack of communication. <br />
<br />
<br />
Kind regards <br />
Movinga.

H.hoffmann
Nov 16, 2015

This review is auto translated from German. See original

Super moving helper.

I am very satisfied with Movinga's services. I moved from Hamburg to Düsseldorf four days ago. The moving helpers came half an hour late, but worked quickly and carefully. The movers also professionally dismantled my fitted kitchen and rebuilt it in the new apartment according to my wishes. The rest was also quickly and carefully packed and unloaded. The moving helpers were nice and we were able to communicate well, although German was not always spoken fluently.
I am happy to recommend Movinga.

Service cost: €1079

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we thank you for the positive feedback. We are pleased that we were able to satisfy you with our services. <br />
<br />
Kind regards <br />
Movinga.

Clara Niedermeier
Nov 19, 2015

This review is auto translated from German. See original

My move with Movinga.

I recently moved with Movinga. Planning with my personal relocation advisor was very straightforward and we were able to quickly agree on a price. Movinga's offer struck me as very realistic, the competition was way above it. Unfortunately, the moving helpers came about half an hour later than agreed. The moving helpers seemed very professional and worked quickly. Unfortunately, while unpacking, we noticed that two pictures were missing. We also communicated this to customer service. He promised to take care of the case immediately. It then took three weeks to settle the claim until it was clarified that the pictures really could not be found. The customer service stayed in touch the whole time and always informed us about the status. We then received an appropriate credit, which was offset directly against our costs. The money was only debited when everything was cleared up. Even if this was an unpleasant situation, I felt that I was in good hands with Movinga and always had a contact person. That is also the reason why I can still recommend Movinga to others.

Service cost: €1825

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate our service. This is the only way we can adapt our service to your individual needs. <br />
We apologize for the inconvenience and are pleased that we were able to clarify your case to your satisfaction. <br />
<br />
We wish you all the best in your new home. <br />
<br />
Kind regards, <br />
Movinga.

Finke
Jan 04, 2016

This review is auto translated from German. See original

Organization and communication by Movinga a flop.

For me Movinga was the cheapest and, due to the short-term nature of my move over the Christmas holidays, the only option. Nevertheless, I had to accept many compromises in advance and during the implementation, for which I had already mentally prepared myself by reading some negative customer reviews (I was already "afraid" that not everything would go smoothly).

After a detailed list of my removal goods, Movinga made me an offer. This included a 35m3 transporter, loading started in Potsdam between 7 a.m. and 9 a.m. on December 29, 2015, as well as unloading in Düsseldorf on the same day (that already seemed unrealistic to me, with a statutory 10h maximum working time / day). The price was good and I accepted the offer. Movinga called 9 days before the move and announced that an error had been made in the cost calculation. The current price was supposedly for 14m3 transport volume and the actual price for the 35m3 should cost almost 250% more. We finally agreed on 30% additional costs and 25m3 instead of 35m3.

The move should begin on December 29th, 2015 between 7 and 9 a.m. At 9.45 a.m. there was still no one to be seen. Call Movinga. They assured a clarification with the forwarding company, which got the order from Movinga, as well as a callback. 10.45 a.m. still nothing and no callback from Movinga. I called Movinga again. There I was informed that they had reached the shipping company and that they should reach me within 30 minutes. That was 26 minutes before my second call with Movinga. As a result, a moving company should be on my doorstep for the next 4 minutes. 4 min later: still nothing. 15 minutes later the shipping company called me directly. They had only just found out about the order from Movinga .. In addition, the shipping company had an order with 17m3 transport volume (instead of the agreed 25m3). After my objection, Spetion promised to organize a 25m3 transporter. However, this could take a while, as not on site. However, the first workers should arrive after 12 noon.

At around 12.30 p.m., 3 workers and the freight forwarder finally arrived at my place. I am completely satisfied with the work done by Schmid-Transporte in Berlin! They were very friendly and quickly packed all the furniture in air and stretch film to make them safe for transport. Then the promised 25m2 van arrived, which was loaded quickly. At 5 p.m. everything was finally packed and the van drove to DÜS.

Unloading was then only on the following day, December 30, 2015, from 8.30 a.m., as agreed with the shipping company. Everything was great.

Bottom line:
I am completely satisfied with the work done by Schmid-Transporte Berlin and I recommend it to others.
However, Movinga's work was far from satisfactory: agreements were changed several times, communication (also with the shipping company, which had not received any information from Movinga in advance) sluggish, no recalls were made, planning unrealistic etc.

Service cost: €1630

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for taking the time to rate your experience with us. We will use this to increase the quality of our service. We always want to offer our customers a hassle-free and smooth move, so we sincerely apologize for the inconvenience. <br />
We very much regret that your experience with us has been marked by complications and that you are concerned about the lack of communication. When moving with Movinga, you should of course expect the slightest problems and errors in communication. <br />
We are very sorry that your volume was initially incorrectly calculated by our system. <br />
At this point we would like to thank you for your understanding and cooperation. <br />
Unfortunately, delays in moving are often unavoidable. The reason for this can be accidents and repairs that we do not know beforehand. <br />
Nevertheless, we are glad that you were satisfied with the work carried out on site. <br />
<br />
Thank you for your feedback and all the best in your new home! <br />
<br />
Kind regards <br />
<br />
Movinga.

Gregor H.

This review is auto translated from German. See original

Movinga - if you move differently, it's your own fault.

We couldn't have wished for an easier, more pleasant and cheaper move.
A contact person was always available for us by phone from the start. The dimensions of the move were recorded using the easy-to-fill form and then politely addressed to me by phone and completed.
The offer we received was simply unbeatable.
We were contacted again the day before the actual move to confirm everything, the company was punctual on the day itself. Everything was loaded perfectly, nothing was broken.
There was nothing to complain about.
We had to dismantle and assemble a sliding cabinet as well as the kitchen.
Since the move took a long time, we agreed with the gentleman who was taking over the kitchen assembly that he should do the last work the next day. This didn't even incur additional costs, no travel costs, nothing. Sure, we gave a tip.
Conclusion: If you don't move with Movinga, it's your own fault!

Service cost: €999

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your detailed rating. We are pleased that you had a positive experience with us. We attach great importance to adapting our services to your needs and we are pleased that you are convinced of Movinga. <br />
<br />
<br />
Kind regards <br />
Movinga.

M.lorentz

This review is auto translated from German. See original

The move was a disaster.

The move took place on December 28th, 2015 from Rösrath Forsbach to Heinsberg Karken. The company should be there at 8:00 a.m. and arrived 4 hours late. There were unskilled people except for one who could stack it up I also informed the company directly that photos were taken and got the phone number where I immediately called the next day, Mr. Quindeau confirmed the damage to me, he saw the photos and he wanted to transfer the compensation to me, the money just didn't arrive. I then got in touch with Movinga several times, where I always got the information, we pass it on but never received a callback. I find it impossible how to deal with people. I cannot recommend Movinga to others.

Service cost: €659

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we very much regret that your experience with Movinga was shaped by difficulties! <br />
We have already contacted the Movinga team responsible and taken the necessary measures to prevent such a serious mistake from being repeated. <br />
The compensation is processed by the claims settlement department and unfortunately takes time. We kindly ask you to be patient and are bound by the insurance company by certain deadlines and waiting times. <br />
If you have any questions, please contact us on 030 224 030 442. Our staff will be happy to take care of you and your concerns. <br />
<br />
We apologize again for the concern and inconvenience this has caused you. <br />
<br />
<br />
Kind regards <br />
Movinga.

Trouf

This review is auto translated from German. See original

Highly recommended.

Movinga took care of my move very carefully. Professional, uncomplicated, simply good and cheap. The service was great and the call center staff were very friendly. The moving people were punctual, quick and very attentive.
The whole thing cost € 780 for about 25m3, there was no damage to report and within one day everything was done. Even if we moved to the 3rd floor without an elevator!
I would definitely recommend Movinga!

Service cost: €780

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are pleased that your move went smoothly with Movinga. We attach great importance to adapting our services to your needs and we are pleased that you were convinced by Movinga. <br />
<br />
Kind regards <br />
Movinga.

Silvia

This review is auto translated from German. See original

Move.

All in all, everything was fine, the moving company was very friendly and quick.
Care was taken to ensure that no furniture or walls were damaged.
The moving company came in the morning and was ready by noon.
Thanks to the mediation of Movinga, everything went well, you were looked after very well in advance by the employees. They were also very well looked after by email. The requested boxes arrived early enough so that everything could be packed in peace.

Service cost: €699

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We always want to offer our customers a stress-free and smooth move, which is why we are open and grateful for constructive criticism. As a young company, we are constantly working on optimizing our services and adapting them to your needs. <br />
We are pleased that your move was successful and we wish you all the best for the future. <br />
<br />
Kind regards <br />
Movinga.

Christine

This review is auto translated from German. See original

Christine.Bückendorf.

The moving men were from Mona's moves, just great. I am alone and very sick, so I was very scared of this move.
But after only 10 minutes I was sure that I had the right guys. You were so hardworking and kind but you also had a certain routine and expertise with which you did your work.
I would be happy to use you again should I move again. But I will stay here until the Lord God calls me.
But I would be happy to recommend it to others, THANK YOU.

Service cost: €1925

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your very good rating and recommendation. <br />
<br />
We wish you a good start in your new apartment. <br />
<br />
Kind regards <br />
Movinga.

Marie

This review is auto translated from German. See original

Good work!

Contacting Movinga was very easy and very friendly. To be honest, I found it a bit tedious to enter all the data on the page, so I decided to call Movinga and do it with an appropriate employee. In my opinion, it was much faster afterwards than if I had clicked on something myself. My move took place 3 1/2 weeks later. Friendly moving helpers were on site. We then only heard noises from the helpers so that we knew that it was finally going. 1 1/4 hour loading and unloading took only 45 minutes. Fortunately there was no damage or anything like that. The work was done quickly and cleanly, thanks to everyone for that
Involved! :-).

Service cost: €990

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your 5 star rating. <br />
<br />
Kind regards <br />
Movinga.

Nicole Daecher

This review is auto translated from German. See original

Stress-free to Düsseldorf.

Since I had to leave my home city of Münster for Dusseldorf for professional reasons, I organized my move through Movinga. In the meantime, many things have accumulated in my apartment that I find difficult to part with. The mediation to a moving company went smoothly, after a short phone call everything important was discussed. I found it very good to get a fixed price before the move. On the big day, the movers were almost on time with me, the loading of the furniture also went well. Having arrived in my new adopted home, the boys did not look pleased when they noticed that I will be living on the 4th floor in the future, but they still got the things up there without any problems. This saved me a lot of stress and allowed me to concentrate fully on my new job.

Service cost: €2

Official company response

This review is auto translated from German. See original

Hello Mrs. Daecher, <br />
<br />
Thanks for your review. <br />
<br />
We wish you a good start in Düsseldorf. <br />
<br />
Kind regards <br />
Movinga.

I. Carrillo

This review is auto translated from German. See original

I would use it again.

I let myself be persuaded by my long-time friend to finally move in with her. She didn't feel comfortable in my old environment, which I can understand. I really haven't lived in the nicest neighborhood. That's why I looked for an apartment near you in Düsseldorf and hired Movinga to move. Simply booked using the online form, that made the whole thing so attractive to me. Movinga also gives you a price suggestion that makes it clear what you are paying for and how much. Movinga offered the best prices so the deal with Movinga was closed. Movinga contacted moving company and sent it over to me on the day of the move. We were in the new apartment in no time, I would have struggled for hours on my own. Due to this positive experience, I can only recommend Movinga! If I should really move in with my girlfriend, especially in a new apartment, I would contact Movinga again directly!

Service cost: €1300

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your 5 star rating and recommendation. <br />
<br />
Kind regards <br />
Movinga.

Pari Meradela

This review is auto translated from German. See original

No hidden costs !

Organizing my move through Movinga was ultimately a good decision. The mediation went smoothly, the main details of my move were discussed to such an extent that I only had to discuss my last wishes with the moving company. So no problem with communication beforehand. The moving advisor assigned by Movinga was very friendly and helpful and fully responded to the worries and needs I have with my interior. The men from the moving company were on time and did a good job. When it came to individual pieces of furniture that are particularly close to my heart, I explicitly pointed out the utmost caution. Unfortunately, there were some communication problems because the furniture was not loaded as intended. But since nothing was harmed, that's okay, I just would have wished it different. So all in all a positive experience.

Service cost: €3

Official company response

This review is auto translated from German. See original

Hello Mrs. Meradela, <br />
<br />
Thank you for rating your move with Movinga. <br />
<br />
We wish you a good time in Düsseldorf. <br />
<br />
Kind regards <br />
Movinga.

Angelika Rossen Buerger
Nov 13, 2017

This review is auto translated from German. See original

Always happy with Movinga ..

We are super satisfied with the advice and with the entire implementation of the move. The moving advisor was very competent and gave us very important tips. The moving team arrived on time and the furniture was loaded quickly. Everything was unloaded quickly at my daughter's new place of residence. We can only say: "An all-round perfect move"!

Service cost: €750

Official company response

This review is auto translated from German. See original

Hello Ms. Rossen, we were happy to organize an all-round perfect move for you. Thanks for your review. Kind regards, Movinga.

Wilhelm Buhling

This review is auto translated from German. See original

Perfect for the move.

If you are no longer in the condition to tackle the move yourself, you need help. After doing some research on the Internet, Movinga was suggested to me. Here I was given further help as I never had to deal with moving companies. I then preferred to leave that to the professionals and that worked out very well. My things were loaded by a suitable moving company, which has already helped me a lot. All in all a good thing, I can recommend Movinga!

Service cost: €980

Official company response

This review is auto translated from German. See original

Hello Mr. Buhling, thank you very much for your rating. We were happy to organize your move. Kind regards, Movinga.

Hendrik

This review is auto translated from German. See original

Movinga, never again!

The price was okay and sales were basically pretty quick. The sales department tries to put you under pressure, with the offer is "only today", but you can turn it around and say, if I close immediately, we'll get a better price. You can therefore deduct around 25% from the first offer, because sales really want to do business. You can see what margins are being tried to work with.
What followed after that was sheer horror. As a young family, we would have to rely on external helpers. Although the move had been ordered two months in advance, the desperate phone call began in the week before the move. Because due to a lack of due diligence, people had forgotten to shut down the external lift or they consciously saved it. An external elevator was agreed upon and contractually fixed for a customer order. This is necessary due to the size of a piece of furniture. This was referred to in various phone calls.
On the day of the move, no external elevator was provided by Movinga GmbH. From this episode, the two sofas could not be transported and stayed in the apartment.
The blast was that the moving company, Express Umzüge, told us on the day of the move in my presence with Movinga GmbH that Movinga is trying to cut costs and replace the external lift with movers. Here you can see how much subcontractors and Movinga like each other. During the phone call, Movinga even told him that no outside lift could be installed and that he should try to move the furniture using muscle power. Due to the size of the furniture and the small staircase / elevator, this was not possible. In addition, the transport company announced that this is the rule and that Movinga is trying to save costs in this way.
On the day itself, I informed Movinga GmbH about two qualified service providers (including Gerken, Umzüge Daul) who could have provided an external lift. Movinga did not resort to these due to laziness or other reasons. Due to the remaining pieces of furniture in the apartment, it was not possible for the new tenant to move in and canceled the contract between me and him for 490 euros as the rental price for the apartment.
In addition, the move was completed by myself within a week. Unfortunately, Movinga was unable to complete the move. For the time being, I'll be paying for the external lift (200 euros) and a transport vehicle (147 euros) myself. Movinga has already acknowledged the last two items in writing, but doesn't want to pay them because of the open invoice.
In wise foresight in the current legal dispute, I did not pay the second installment because the transaction was not completed. The Gründerszene and Stern TV are already looking forward to being involved in my mail.
Afterwards, the customer service was unfortunately not that competent and even asked me whether I would have any other problems other than being upset about the poor performance.
All in all, there is something fraudulent when the work order is not fulfilled and attempts are made to save money at the customer's expense. See sub-contractor's statement. I definitely cannot recommend Movinga.

Service cost: €1200

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thanks for your review. <br />
<br />
We apologize for the inconvenience caused. <br />
<br />
We ask you to contact us by e-mail to reviews@movinga.de stating the order / reference number. <br />
<br />
Kind regards, <br />
Movinga.

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

Berlin,Land Berlin Map
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Their address is Perleberger Straße 42, Berlin, 10559, but movers usually cover a much larger area.

Company Notes

Unsere Mission ist es, den Umzug für unsere Kunden so einfach und bequem wie möglich zu gestalten. Wir bemühen uns jeden Tag darum, unseren Kunden die bestmögliche Umzugserfahrung zu bieten. Kundenzufriedenheit ist unsere oberste Priorität. Ihre Meinungen und Kommentare ermöglichen es uns, uns ständig zu verbessern und einen immer umfangreicheren Umzugsservice anzubieten.

About the Business

Movinga GmbH

Is Movinga a registered company?

Companies that operate in Germany like Movinga have to be registered with the German Tax Office (Finanzamt). We have the following information for Movinga based in Land Berlin:

Handelsregisternummer: HRB 167739

Umsatzsteuer-IdNr (VAT number): DE301407018

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Movinga profile here.

What is Movinga cost for local moves?

We have calculated an approximate local moving market average price from 18 reviews of people moving within Land Berlin to be €1596.

From 511 local reviews for Movinga, we have calculated an average moving cost of €767 for local moves.

This could mean that Movinga is cheaper with about 52% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Movinga cost for long distance moves?

From 47 reviews of people moving long ditance, we concluded that the market average costs are around €2909 when moving long-distance.

For Movinga, we estimate that their average long-distance moving costs will be around €1173, based on 477 long distance moving reviews.

This could mean that long-distance moving services costs of Movinga for moving between states is cheaper with about 60% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Movinga. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Movinga - a professional company located in Perleberger Straße 42, Berlin, 10559. Discover Berlin, Land Berlin moving companies.

*MoveAdvisor may not be affiliated with Movinga and the estimates may be provided from other professional movers in our network.

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