MoveCorp

I used MoveCorp for a move from London to NY (USA was not given as an option in the dropdown above so I couldn't enter than info accurately). I move a lot, because of work so I am well versed in the world of movers and knew enough to ask for a home survey after I receive the quote over the phone to avoid surprises in the cost.MoveCorp's "professional" surveyor came to my home. He opened all cabinets, drawers, closets. Nothing was left unchecked. After his survey he assured me all my items would fit comfortably in one container to the U.S.A. On the day of the move I was told a third of my items would not fit at all and would need to be moved completely separately in another container which would arrive later. I was then told I would be charged a lot more than the quoted price even though that price was based on a survey that their surveyor did at my home. They accused me of adding items after the survey was done, which was not only unprofessional of them but completely ridiculous. As if I would store items off site and then go to the trouble of having them brought to my home on the day of the move.  To make matters worse the crew that arrived was extremely rude and unprofessional. Everything was done wrong, wrapped wrong, etc.  My things arrived in the U.S. in terrible shape. Everything that could have broken had broken. It was awful. We received our things in two shipments. The last shipment was a full three months after our move date. When everything was finally delivered there was an entire chair missing. Not a small box..a chair. If they can lose a chair I am sure they can lose a lot more not to mention all the damage. The chair was finally located by their local affiliate and delivered later. In all this MoveCorp was blatantly unprofessional and rude. Just to get a reduction in the ludicrous amount they were demanding over the initially agreed quote I had to report them to the Removals Ombudsman. If you want a nightmare move, this is the company. If you want something better, please use someone else.  .

Service cost: £4600

Although I saw some good reviews online, my experience was unfortunately pretty bad. In short. We agreed a start time of 9am, with the packaging to be expected to take 2-3 hours. After them first trying to change the day of the move (on the day itself), movers ultimately arrived at 430pm without tools and appropriate packing material. Due to that I packed half of the stuff myself (as one of the guys was getting packing materials), although I was charged the full packaging fee, and the movers were not able to finalize the job (a 1 bed room apartment!). Next day, after pleas from my end to finalize the job (as I needed to vacate and clean the place), they come in - again without tools - in the afternoon. Ultimately it took them 2 days to load my belongings.

After my bad experience, it became worse when I finally received my belongings after 5 months (!!). Most of the moving boxes were banged up. Clothes, including suits that were in proper suit bags and in sealed carton boxes, were full of mold. Some clothing I had to through away; even after dry-cleaning. An antique chest arrived partially splintered (as was not packaged properly). Numerous items (incl. bike) and art works were bent and discolored. Some could not be repaired. In addition there were some missing items, incl. an art work. Although I understand things can go wrong in a move, the total experience was just appalling. On top, there was a total lack of service or interest in trying to improve the situation (e.g. no apology whatsoever). So as a conclusion, use them at your own risk!

Service cost: £3000

We have booked MoveCorp for our move to Zurich from London.
Our experience was great. Our moving coordinator, Emma was very helpful and she dealt with our inquiries in a timely manner. A big thank you for her help!
The crew that was assigned for our job was very professional and packed everything so well that nothing was damaged.
They were able to answer all our questions and give us tips as well.
Overall, I truly recommend MoveCorp for their professionalism.

Service cost: £2900

On the whole MoveCorp was a disaster:
Whilst the communication in the lead-up for my very short-notice international move was fantastic, pretty much everything else was terrible. It was agreed (and fully paid for) to have my stuff picked up on a Thursday (for which there were good reasons). 3 days prior to the move I was informed that this would no longer be possible due to a sick driver. It strikes me as odd that a large removal company, specialied on international moves, could not find another driver to fulfill an already paid for contract. The onus was on me to arrange an alternative date for the pick up which was immensely stressful and difficult due to the lack of time. When I complained to the manager after having accommodated the company (not vice versa), he had the grace to call me but was very unsympathetic towards my experience, basically saying that "you had agreed to the change of plans so why are you complaining now"? Because in the emails that were exchanged it was made clear that if I didn't change the pick up date, the pick up would not happen (leaving me with 3 days to arrange an alternative pickup).

The actual guys picking up my stuff in London were very good and efficient. The people delivering my stuff in Germany a few weeks later were terrible. It took them forever to carry my possessions into my flat. That would not have been so problematic but my furniture was scratched, in some cases badly, because it had been deemed unnecessary to wrap the large pieces at all. No apologies or explanations, possibly because the staff spoke neither English nor German. When I complained to MoveCorp about this, I received no reaction at all, other than an email saying it would be mentioned to the manager.

On the whole, using MoveCorp was a) the most expensive and b) the worst and most stressful aspect of my move. For a company that supposedly specialises in international moves, they did a terrible job, being unreliable, inflexible and unsympathtic. Very disappointing.

Service cost: £1000

Our international move was a disaster. They were careless with our furniture damaging it when taking it apart. The team leader was rude and unhelpful and they didn't send enough packers. The driver of our container threatened to leave with the container half packed and my husband had to help pack up and put things in the truck till 10 at night. One of the most stressful and horrible experiences I have ever had with these people. After arrival there was a lot of damage meaning a big insurance claim for us.

Service cost: £7000

Wife and I found our dream house online and found the Movecorp site by accident so we gave them a ring and three days ago the move was completed and everything went well. James at Movecorp asked if we would mind sharing our experience by completing a review on this site so here we go. We thought the quote we received was a bit high but after getting two more quotes we realised how much moving house had gone up and that Movecorp were in fact the cheapest of the three. On the day of moving the two vans arrived on time and were packed and heading off remarkably quickly. At our new home the vans arrived, unloaded into designated rooms and when unpacked everything was in perfect condition. Communication was excellent throughout and we are now settled in our new home and we would like to thank Movecorp for their contribution.

Service cost: £1100

After realising this was our 10th and hopefully last move we decided to let someone else do the hard work this time and plumped for the full packing service. Okay it was a tad more than I thought but I am glad we did as the service was impeccable and worth every penny paid.
In hindsight the money it cost taking into considerationthe packing boxes, wrapping, tape and man hours it was probably cheaper than all the hard work and stress we would have endured so money well spent. A superb move and hopefully the last, fingers crossed.

Service cost: £825

I am very disappointed with the service provided by this company. They collected my boxes on the 16th of August. I did not recieve them until 22nd November despite being told delivery would take between 8-10 weeks. There was also a box missing. I was told to 'give them some time to find it'. Despite waiting, they have not been able to locate it and have stopped replying to my emails.

If you value the items you are shipping. Do not use this company.

Movecorp were used by a company in Abu Dhabi, so check who they use to handle the move in the UK if you are relocating to this part of the world.

Service cost: $550