MoveCorp

Here is my story..

The initial pick-up was performed on the 23 of August at Stafford UK. The destination place is in France, in a hamlet where we have a 'campaign' house.

The delivery has been promised and delayed multiple times. My wife and I had to travel to that place twice, waiting for a truck which was cancelled at the last minutes on several occasions.

Finally, the truck reached that hamlet on the 5th of October, but then, the drivers decided not to deliver, claiming it is not an 'easy access'. For the record, four years before, another company did deliver half of our belongings to that place without any complaint. At that time, the other part of our belongings were delivered to Stafford.

Finally, everything has been stored inside some neighbour’s garage, thanks to their kindness. Consequently, my wife and I had to get there during the weed-end in order to move back our belongings to our place. It took us only 3 hours.

Last point, we discovered that our micro-wave oven was broken and the washing machine has a significant scratch on it.

The various useless trips to this delivery place have cost more than 500£, without counting the loss of 5 days of work for my wife an I.

I am hoping to get some significant compensation for all the trouble we have endured.

After 4 years in the UK, where most of the time our customer’s experience was excellent, this is the worst customer experience I ever had.

This was sent as a e-mail to MoveCorp, and I did not get any feedback..

Service cost: £1700

I would like to thank this website for offering me the chance to choose Movecorp to carry out my recent move. Having moved to my last house in 1998, I have to say that I had no idea of  removal companies in the local area or what kind of price I should be paying. After reading reviews and checking costs, I opted to go for Movecorp on the majority of positive reviews coupled with their approximate cost. After receiving their quote and the whole move being completed to my satisfaction I am glad to say that I chose the right company and wish Removalreviews and Movecorp every success for the future.

Service cost: $1580

Just finished using Movecorp for a move from Cambridge to Switzerland and would like to express my findings. The office staff I had contact with were friendly and very approachable if I had any questions, queries or worries. The removal guys were smart, friendly, hardworking, professional and committed to their work. There was a total well organised order of what would happen and when, if anything went wrong who to contact, should anything get damaged the procedure of making a claim. To number crunch, I would give 10 out of 10 for professionalism, timing, care, execution, staff and 9.5 for cost, middle range of 5 quotes.

Service cost: £1800

I wish I had read some of these comments before using this company. They are simply crooks. Their insurance is worthless - to be honest I am not even sure if the money they charge you for insurance is actually paid to an insurance company.  This company is great if you want to downsize - because 50% of your belongings will turn up broken. The boxes were all packed well, but they were so battered round that the boxes had all broken. The broke speakers, plates & cups, glasses (1 left out of 6). Writing 'fragile', 'delicate' or 'breakables' or even marking with the special tape is just irrelevant to these guys. When they unloaded they didn't even notice that they were piling boxes with books in on top of boxes marked 'fragile'.. They even managed to rip books..!! How did they do it? They broke the boxes so much (I can only imagine they were thrown) that the books came out - when they 'repacked' them they did it so badly that covers were ripped. My best advice - avoid. Cause you won't get your insurance back. They say you aren't covered cause they didn't pack!!

Service cost: £1200

Are you for real? I have just used Movecorp for a move from Cambridge to Switzerland and they were absolutely brilliant. Any queries or answers were sorted immediately, insurance explained fully. I decided on Movecorp to wrap and pack and they were brilliant. You say that all the boxes were broken, impossible, they must have been your own cheap boxes as theirs are substantial and strong. Perhaps you should have spent a little more money and got them to pack against penny pinching and spouting libellous accusations. You can't blame someone else for your mistakes?

Service cost: £1800

This company is totally incompetent. My furniture was estimated via the internet and on collection I was informed it was four times over the amount quoted. Despite informing the removal men I only had a certain amount to spend I left half of my furniture in a friends garage so I could afford to ship the items that I could afford at the time. The removal men indicated when I had reached my quota. When my goods arrived in the UK I received an email stating there was 156 cubic feet. Four weeks later I receive another email stating I have 250 cubic feet.  I was informed in the first paragraph of the email that I now had to pay another £500 and in the second paragraph they had broken my TV which I had paid insurance for. After a number of telephone calls and emails the director suggested as the stand was broken the TV should be hung on the wall or a bracket made for it. I had to ask for my Insurance certificate and have been informed that my goods will remain in the port until I pay out the extra money. I have been forced into over £500 of debt against my will. This company do not send out anyone to estimate the goods it is all done by internet and they subcontract out the work. Do not touch them with a barge pole! Nothing but problems.

Service cost: £1100

What a pleasant surprise to actually pay for and receive an excellent service! Movecorp have been outstanding in the way they have handled our move from Farnborough to Nijmegen, Holland. Nothing was too much trouble, Elisia and her director James were both pleasant and professional, Mark and Craig the removal lads were cheerful, polite and extremely hard working all day. I have no reservation in saying that our move went without a hitch, the timing, packing and unpacking was precise and this was definitely thanks to them. We would strongly recommend Movecorp removals to anyone who wants a great service and good value for money.

Service cost: £1600

Thank you very much for your followup email, it prompted me to write the email I had been getting round to doing for the past 6 weeks! I have been meaning to contact you to say a very big thank you for our recent move but you know the way it is, something else always comes up. Anyway everything arrived safely and its so strange to see your furniture and belongings in a new home along with items you kept in store for us. I have to say the service I received from Movecorp was exemplary, from the first phone call I received from you in response to my email to the day of delivery it seemed everyone had a " yes we can do that " attitude. You made a a process that homeowners dread seem simple and straightforward and that process was well explained from day one with reassurances given whenever I needed answers.Please pass my thanks to each and every one of the team who helped to make this house move a good one.

Service cost: £1425

I'd like to use this site to thank everyone at Movecorp International for their combined support, efficient service and superb execution of our recent move from Henley to Estremadura. I did send you a wish you were here postcard, just for Jason, as he could not stop talking about how he would love to retire somewhere like this, bless him his day will come. Our new start in Portugal is going well, all settled in now and starting to enjoy our retirement. I can’t ever seeing us move from this beautiful place, but I will certainly recommend your company to anyone else considering an overseas move. We wish you every success for the future.

Service cost: £1800

A few words about the overall review of how our move went from the UK to Florida with Movecorp.
Having never used an international removal company before we were glad when a friend of ours gave us your number and told us to ask for the Sales Director James Mallett. Well I glad to say that everything went like clockwork. The shipment arrived on time with no damage, breakages or loss and this is a tribute to your well priced expert packing service. We were very impressed with the overall handling of the move and the assurance that any question we had was answered personally by James or Elisia, The personal service we received was something our friend told us about but it was so refreshing to experience it first hand and in a professional, friendly manner. We felt valued as clients and this was shown in the confident way that you handled our move. Our most sincere thanks.

Service cost: £2400