Move 4 Cheap

Terrible company that doesn't care for your belongings. I felt I had to be there the entire time when loading as I didn't feel that the removalists cared to look after my equipment. When I arrived to pick my stuff up from storage, it was obvious everything had just been thrown into the storage hanger. My $3300 TV had the bed on top of it and was crushed. When I enquired, the response was "I hope you have insurance, not our problem". 100% would never recommend this organisation for moving anything at all.

Move size: 1 Bedroom Home Service cost: $1300

AVOID THIS COMPANY AT ALL COST!

If you value your belongings,

I booked an interstate move from Sydney with oz cheap removals.
I initially secured the booking for a Saturday, after I paid a deposit was told they don't have drivers available Saturday earliest the can do is the following Tuesday.

It seemed like they did a good job, I even tipped them.

I wasn't until the next day I was able to assess the damage.

I own a delta king storage couch purchased from king furniture.

The guys somehow broke the hydraulics on one of the couch, it opens but doesn't close any more, lost a candlelabra stand, lost some boxes and the navy blankets they use to cover my furniture left dye marks on my white entertainment unit.

Insurance protection for lost or damaged items was included in the the price they quoted me.

I complained to Sant about it, he said the feedback form/jobsheet (As they refer to it as), that I was asked to fill out had an indemnity clause in it which wavers the insurance protection & that the drivers said my couch was already broken before leaving Sydney which is a blatant lie.

I disputed this as the divers
misrepresented the form. He finally agreed to send someone to inspect the couch & pay for the repairs.

Each day we scheduled a time he kept canceling, & on the phone he agrees to send me a copy of the jobsheet I filled out but never does send!

I have lodged a complaint with the fair trading.

Their prices may be affordable but they're are very careless! Save yourself the trouble & choose an Australian company who actually operate lawfully.


Disgruntled Customer.

Service cost: $920

I booked for same day pickup - called at 10 am for 2pm job to move a fridge. He said they could be half hour either side so my partner and I turned up at 1.30. By 2.45 we heard nothing - we phoned and we're told they were held up and would be there in 30/35min yet 45 min later we still hadn't heard, so called again - they said they'd call back in 5min with accurate time. I didn't hear back, so called at 4pm - 2 hours late now - to cancel the booking. He said wait, we're only 35min away, I said no I want to cancel, he spoke to driver and then said wait the driver is 5min away. He wouldn't let me speak so I spoke over him and said I'm cancelling your service and hanging up the phone. Complete time wasters, I'm not sure there is even a service or if it's a joke but I didn't once get an apology so please, choose someone else to do the job because you will get messed around.

Service cost: $75

I did an interstate move with this company and are very happy with the service.
The company I booked with before cancelled on me the day before they're booked in. So I had to find replacement within 12 hours for an interstate move! The guys at move4cheap were happy to fit us in to a fair price (other companies tried to take advantage of my deperate situation).
They said they'd be there at 6 in the morning. They arrived at 6.32am. Very tidy truck, equippment was all there. Friendly and polite guys. Loaded the truck with the contents of a 4 bdr house in 4 hrs. Then drove straight down to VIC. Called on the way about the arrival time. They told me 7pm at around 3.30. They arrived at 7.04pm!
Unloaded everything within 3 hrs.

I know this is my only review on this side, but I'm definitely not a fake and I'm only giving 4 stars to sort of prove that. They deserve 5.

Service cost: $2050

They came 2 hours late. They promised to send 6 tonne truck, but 4.5 tonne truck came. Because of that had to do 2 trips. They also overcharged, because they ask the money before unloading. Unloading finished before the time they have calculated as I had my people helping. The two men did almost nothing. They said that invoice will be emailed. Also said the balance will be refunded. Called many times to get the invoice. but to date didn't receive the refund or the invoice.

Service cost: $400