Liberty Relocation, Inc

I was searching for a good, affordable and reliable moving company for my move. My cousin josh told me about liberty relocation this was a company he use to work for. I called liberty relocation and talked with a sales rep by the name of Joel. After speaking with Joel, he made me feel like my items was in good hands, so I hired liberty relocation. When the movers got there I just know that the price was going to go up a lot but it didn't (thanks to Joel) and the price stayed within my budget and the movers completed the move perfectly within the time frame Joel told me. I tried my best to find some mistakes in this move, but I was undone when liberty relocation did my move. Excellent work! Thank you, Liberty Relocation.

Service cost: $3260

First thing, their sales people are completely disconnected with the actual functional team. We delt with sales person who assured us that all the furniture was taken into account. Infact he added two big furniture items to compensate for any extra item if we had. but when the packing team arrived, they started counting each stuff by list and telling it is more than listed, and continuous argument in the end to realize we were accurate and only a couple of feet more for which we were ready to pay and paid too. secondly, they came to pick in a small truck and when delivered they brought in a full size truck and charged us USD 350 for getting the items in a small truck. well paying for small truck was ok, but we wanted customerservice to explain why were be being chaged, when we contacted the customer service it was most disrespective I have ever experienced. when we called the customer service to discuss this the guy said" just 1 minute either you take your items or we will leave it in storage and go"  no discussions a sort of threatning.  althoguh the stuff reached safely for which I will creidt the driver he, was very polite and responsible. But other then that doing business with the company is straight NO.

Service cost: $2200

My mother moved from San Diego, California to Missouri last year in July. When her furniture and household items were delivered, there was visible damage to many of her antique furniture, broken legs on tables, deep gouges on the tables, mirror broken off a vanity, with severe damage to the drawers on the vanity, her sewing machine was broken along with the sewing maching table, missing granite coffee table top (but the base was delivered), a frame that held a certificate of appreciation in it was stolen, the certificate was taken out of the frame and left in the box (at least they left that, I guess because it had her name on it), custom seat cushions to her rattan chairs were missing, one lamp was broken, another one was stolen. This has been a horrible moving experience for my mother who is over 80 years old. We have moved many times to/from Japan and never had any problems with theft or irresponsible breakage of furniture. I would advise anyone considering a move to NEVER use this company. On top of all of these problems, they don't return phone calls and half the time do not answer their phones, but have a machine telling you to leave a message and someone will return your call, but I guess that's a good way to screen the calls, so they don't have to deal with the justifiably irate customers. I will be reporting them to the BBB and hopefully they will be investigated by the DOT for their dishonest, corrupt business practices.

Service cost: $7696585

Let me preface this review with the fact that we hired movers for the FIRST TIME on this move. And knew nothing better than to look online and get some quotes. Several months before our move across the country, we put out a few requests for free quotes and immediately Liberty Relocation was one of the companies to call. I spoke with Patrick. He was very friendly and a great salesman. So much that I found myself feeling fully convinced that their company would take great care of our move. I also felt good about being "local" out of Washington. The price was one of the better prices I had found, so I thought this company was IT. We ended up paying nearly double in the end.. (Now, after the fact, other movers have told us that there is NO way a 4-bedroom home would be quoted that low, and without having seen exactly how much you have. Most moving companies come to your home to get a realistic quote).Fast-forward several months later. I had major anxiety about moving our family of SIX across the country and just wanted to DOUBLE CHECK that everything was to-plan. I would email Liberty and they would eventually email back with a "yes". Or not respond at all. I got online and looked at reviews and got SCARED OUT OF MIND. There were TERRIBLE reviews in the last few weeks, but I hadn't seen anything negative when I booked. I hurried and called Patrick to CANCEL my move and get my money back. I had already paid about $500. He convinced me that those reviews were false and other companies trying to bring their company down. I had some doubts, but believed him. Two days before our move, a woman from Liberty called to confirm that the movers would come "Sunday between 12-2". Sunday morning came and we rushed to take apart our beds, wash our sheets, drapes, and shower curtains. The entire house was entirely packed up. We had our kids farmed out to friends as we expected movers for the afternoon. Alas, 2pm came and went (the last hour they said they'd come). WITH NO WORD.We called Liberty, emailed them, etc. BUT TO NO AVAIL. Finally, I found Patrick (the salesman)'s phone number. I called him. He said, "Oh they'll get there. Don't worry about it.". Okay..easier said than done.I had sold my home and the new homeowners were moving in the next day. The carpet cleaner had to come, the cleaners, etc. Finally Patrick stopped receiving our calls because he had NO ANSWERS. There was NO CONTACT FROM ANYONE. Dead-end lines or voicemails. Not knowing IF we would even HAVE movers the next day, we checked into the hotel nearby (which I guess we wasted money on since we DID have a house but no beds set up). We spent the entire night not sleeping, but instead researching ideas on how the heck we could pack up and move our entire house the next day.. I booked a UHAUL to pick up in case Liberty still never showed. The next day came. We finally got a hold of someone at 9am. They said someone would be there between 10-12. Again, with four small children we waited. Trying to keep everyone happy. Movers didn't come till 3pm. With little to no communication. If they had said 10-12, how did it become 3pm? What realistic timelines are these?Now, the only positive thing about this ENTIRE MOVE was the "SUBS", or moving companies that Liberty hired to move our stuff. Sidenote: Liberty does FALSE ADVERTISING in saying they are NOT A BROKER. They ARE. And they are NOT endorsed by the BBB. But say they are. The "subs", the moving company "All Service Movers" came and they were friendly. They took 6 hours to pack up our stuff very carefully. They did a great job. They have nothing to do with Liberty. ;) However, because of the late start time, our NEW HOME OWNERS had to start moving in as well. It was ridiculously embarassing and such an emotional drain! We finally sent the movers off. We actually pulled our TV, documents, and computer as we were worried we wouldn't see them again.. It was so emotionally wearing. From not knowing at all IF they would come at all, and WHEN, and to entertain and FUND a family of SIX, including two grandparents there to help was DRAINING. MOVING SHOULDN'T BE THIS HARD. I would have loved a phone call or someone saying "sorry", or even a "don't worry they will be there tomorrow". No customer service. NOTHING. Kevin did call a few weeks later after we had called over and over to complain. I know the company was SO sick of us. He is the "moving manager". He heard our complaints and did take a little money off because of the unplanned hotel stay we had to book. On the delivery end, we had July 17th as the date to have our stuff delivered to Nashville (from Seattle). The contract says it can be any day within a 20 day window. So I figured I should plan for it being the worse-case scenario. Because that's normal with them.. The movers came a week after our planned delivery date. Happily surprised it wasn't later.Again, the communication was SO poor. Kevin would respond to an email a few days later with vague statements like, "your truck hasn't been assigned yet". The guy ACTUALLY driving the truck (a driver NOT with Liberty, but just assigned to drive the moving truck) was very nice and called the day before he delivered.He showed up at 5:30pm (a few hours after he said). He couldn't lift anything because he was injured, but had his co-driver and two guys he had found from CraigsList to help. So three guys total to move our 4-bedroom home. My husband did a TON of the moving, including myself. It was getting late and we just wanted to be done. They did a fine job and were nice. Next year when we move, there is NO WAY I WOULD EVER USE LIBERTY AGAIN. The price you put on SANITY during an already stressful move is PRICELESS. I would pay ANY price to not put my family through that stress again. If they want to keep customers, they need to run their company better by being honest about exactly what their company is (a broker), how much things will be, realistic about their timelines, and they need to pick up the phone to call when they are running late, and to pick up the phone when the customer calls. Simple.

Service cost: $5500

This review is about our experience so far which does not include delivery yet- based on what we have seen up to this point, all we can hope for is that our stuff reaches us ok. The foreman/driver, Simon Jill ( that's what he claimed his full name was), was extremely unprofessional, rude, and pulled off the classic bait and switch. At 10:30pm, when one truck was loaded up, he told us we had to pay more for the remaining stuff or they could leave it behind or unload the first truck as well. He was loud, belligerant and downright dangerous when we refused, whcih forced us to complete the remainder oft he transaction with the police present. Do not believe the estimator! You can count on paying double of the estimate with this company. More to come on the remainder of our experience, as we will soon figure out their customer service levels and delivery condition of the items. We are also scared about what this driver, Simon, could do to our precious cargo, many of which are irreplaceable.

Service cost: $7900

 
Alliance Moving Services are brokers (which we didn't know initially) who charged us $690 via credit card & a balance of $2,200 for our move from CA to TX. After finding out they are brokers, Kyler Rieloff assured me that they only use reputable companies, and hired Liberty Relocation for the job. I told Kyle that we wanted our things on July 5th but he said that it will take 4 to 10 days for our things to arrive so pack a few items. I told him it was imperative that we get our things since we had a newborn baby!
Latasha from the company called & said they would arrive on 7/3/14 at 8:00 a.m. & it will take 3 to 4 hours, so I scheduled for the utilities to be shut off at 2 p.m. and made hotel reservations for Arizona that evening. They arrived in a Penske truck at 6 p.m., and did not finish the move until well after 2 a.m.! By the way, the main guy named Nir brought along two other guys who he seemed to pick up from Home Depot along with that truck! Needless to say we had to make other hotel arrangements which also caused us to move into our new TX place a day late.
We waited an ENTIRE 31 days for our things to arrive! I read numerous reviews on the company which caused me to have a nightmare - literally! We were able to borrow an air mattress but baby's are at a higher risk of SIDS when they don't sleep in their own beds! I could not believe this company could be so cold knowing an infant was in the house & didn't care he didn't have anything! Of course calling didn't make a difference. Latasha claimed she put a "rush" on it then transfered me to Andrea who claimed the same but this confused me because Latasha has a Washington area code and Andrea a Colorado one, plus Andrea's voicemail says, "All Service Movers." Anyway, Alex the truck driver arrived late Sunday evening with no help, so he hired my husband & paid him $60 for 2 1/2 hours & my son worked those hours for free! I thought that was pretty cheap since we paid him over $1200 upfront (which he demanded to keep the postal money order receipts in fear we would put a stop payment on it), but Alex said that he only pays the guys who stand in front of Home Depot $12 per hour/$60 max!
Alex had us sign a receipt up front claiming our things appeared to be in good condition but this was before he unloaded! He said it was the only receipt we would get but he would go over lost/stolen/damaged items which he didn't! Alex took off with a mattress still outdoors & everything didn't get assembled! But like the other complaints, we had lost/stolen & damaged items:
We believe my husband's hand weights were stolen because they were loosely carried on the truck. We had two bookcases; one small & large. We were given the small one but not the large; however, we were given the shelves to the big one & not the small! Our Entertainment Center in EXCELLENT condition was mutilated! Alex & my husband took that to the trash ben. And both sets of bedroom furniture plus the baby's bed got nicked/scraped on all corners! Lastly, because they kept our things so long, we had to throw out all meds/vitamins due to the extreme heat in their warehouse. This was determined by all of our decorative candles which melted!
My goal is to get both companies shut down! And whoever license these companies need to be sued themselves! Liberty Relocation shouldn't be allowed to do buisness based on their HORRIFIC complaints & reviews! I will also write my local congress representative because this needs to STOP! We're out of about $1,600 which EXCLUDES the stress & inconvenience this put on our family!!
 
 
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Service cost: $2900

Full Disclosure: I didn't research Liberty in advance of this move because thier BBB rating was good and they offered a competitive quote.  In the beginning everythign was fine, they came the day they said they would and estimated it would only take them a week to 10 days to get our 2-bedroom apt stuff from Seattle, WA to Los Angeles, CA.  They said it could take as long as 14 days and to wait for a call from the driver.  We called them 13 days after the pick-up only to find out our stuff was not on ANY truck and was sitting in a warehouse in Seattle all this time.  Angry, we asked why, they said they didn't have our new address in CA. So we asked why didn't you call us to ask us for it because we gave it to the pick-up movers and they had no answer other than they were inundated with CA jobs the past 2 weeks. So stuff goes on truck and is supposed to show up in 3-4 days, driver calls and says he broke down in Northern California.  Great, we wait another 3 days for them to get that fixed and arrive. 
After stating they would come at 9am, 3-5pm, then 9pm..they call and ask if they can come delivery at 10pm on a Thursday night.  We tell them no, we have no access to the loading are of apt. complex at that time so they come the next morning at 6:45a-7a.  Again, very difficult to coordinate  thier entrance in our limited access loading area last minute. Our interactions with thier workers were all fine.professional but the state our stuff is in is pretty bad.
They left someone else's box with us (someone moving to AZ), we're missing part of our bed frame (metal slats), we wrote fragile on many boxes that seemed to have been handled by a gorilla.  I now have a broken plates, art glass, framed diploma (also got wet from broken) snowglobe/sentimenal objects, an armoire panel cracked, desk drawer broken and somehow part of a very hardwood TV stand drawer was ripped off. 
Overall the stuff we labeled fragile they disregarded. One of the guys that helped move us in looked like he was going to have a heart attack pushing a dresser up our stairs.  We would had been completely fine with them taking extra days to get down here if none of our stuff was broken.  Now we are very sad we hired them and paid nearly $3,000 for a bunch of broken furniture and senimental items that all could've been prevented had they truly handled our labeled fragile items with care.

Service cost: $3000

We have a furniture store that was relocating to CO,  We had a couple of valued pieces of furniture that were fragile which required proper care and handling while on move. So, naturally our concern was mostly centered upon safeguarding these pieces of furniture. My friend recommended Liberty relocation that he recently moved with and was happy with the service . When we got in touch with Liberty relocation, we were very happy to know that the company excels in transporting furniture. The company sent out a big crew of 6 men who did a remarkable job wrapping and securing everything so professionally.  The furniture got there in perfect condition. The money put on the movers was worth the investment and I must admit that we were pretty lucky to choose them.

Service cost: $6900

My basement was flooded and I had to get out of there quickly so I could temporarily relocate while repairs were done on our house. We knew it would take about 4-6 months so we had to store a lot of our belongings with you. It was tricky because the process spanned two seasons and we didn't know what to take and what to store. It helped a lot to talk it out with your consultant. She was very practical and down to earth. Though it was a local move, it was majorly uprooting, in that we were in a strange place, living out of suitcases and boxes. Thanks for your expert help and also your sense of humor-that helped us get through!

Service cost: $3100

I called Liberty Relocation in order to schedule my move from Phoenix, AZ to Chicago, IL.  Little did I know that after speaking with the sales rep on the phone that would be the last time I would deal with Liberty Relocation.  The farmed my move out to what I can tell was two or three different companies.  When I spoke with Anthony in dispatch he stated that he was sending two movers to my house.  I told Anthony I was concerned that was not enough men in order to complete the move.  He assured me they do this all the time and it would be four to five hours tops.  I then made arrangements to transfer keys of the house to the new owners based on Anthony's estimate of time.  The next day the movers showed up and it took thirteen hours for them to complete the load up.  The new owners were literally at the house waiting for us to get out.  As I left most of my stuff was still sitting in my front yard waiting to be loaded on the truck.  This was also after I watched the mover pull away in the truck to go to the bank(is this necessary during my move to run a personal errand?) as he pulled away the back of the truck swung over and hit some of my items that were leaning against it.  When it comes time to sign the paperwork all of the paperwork says Great American Moving and Storage.  The movers estimate was also almost twice what I was quoted over the phone.  The explanation was I had a lot more stuff than they thought, well is that my fault or the person who is asking me what I have over the phone.  He asked questions and I answered them.  The goal is clearly to give a low ball quote and then once they get your items on the truck and can hold them hostage they jack up the price. I received a call from the truck driver whose name is Anthony.  He called on Thursday December 27 and told me he would be at my new apartment at 10:30 am on Saturday December 29.  We made arrangements to get to Chicago and be there at the apartment on that date and time.  As we waited Anthony didn't show up.  He finally called about 2:30pm and stated that his truck had broken down and that he told someone at the moving company to call and let us know on Friday December 28.  We never received any kind of call from the company on Friday December 28.  Because of this company's irresponsibility I was stuck in chicago and forced to get a hotel for the weekend, as well as pay for all my meals as we had to eat out every meal.  Had someone called me as Anthony stated they should have, I would have been able to wait to get to Chicago until Dec 31 when my possessions actually arrived. Additionally every time I called and spoke with the manager of the dispatch whose name was also Anthony, and when I had to call the GM whose name was Michael, they said they were with West Coast Movers, which would be the third company I had heard of during this move.  The driver Anthony said he was also with a different company which name I cannot recall.  This was absolutely without doubt the worst experience I have ever had with any company.

Service cost: $4000

I scheduled my move a whole month in advance with another mover that bailed out on me. . Imagine my frustration!  I happened to keep the list of movers that contacted me and gave me quotes. So I decided to call  Kevin back from Liberty Relocation even though at first I thought their prices were a bit high. Kevin was very helpful and made me feel very relaxed and hopeful he scheduled my move for 3 days later. On the day of the move the crew showed up this time They quickly took everything apart, wrapped and loaded my stuff and even disposed of some loose trash at the end. The foreman also helped fix my window screen.Liberty Relocation has integrity and upholds their staff to high standards. They show up on time, and even help you out when you don't know what to do. I would highly recommend this movers, and you should definitely Go with them if you're moving!

Service cost: $5200

It's never fun to move, but in this case the crew at Liberty Relocation really made it stress free. The three moving guys gave us great upbeat customer service and really hustled. They were super professional and very nice and patient. I did not have to worry abut anything during the move. After going through all the reviews on the net I feel that all of the info in form of reviews holds weight as I experienced it when I had them take our move on. They are not only hard working fellows but were also very careful with our belongings. They made sure the furniture and boxes were all  placed where we wanted it before they left. Their sense of humor helped us through a day we had dreaded. Thanks Liberty Relocation for such a pleasant experience.

Service cost: $3140

When I needed to move from TX to OH I had hired a different mover. They called and told me they were unable to make the pickup and I was stuck with no mover and had to be out of my apartment THAT day. I had to hire another company. I had recieved a few emails from Liberty Relocation several weeks before my move and decided to give them a call. Luckily, they had a truck in my area and were able to do the pickup for me the next day. I was so relieved! The day of the move, I was so happy that I chose them. The service is top notch and the movers are very professional and experienced. I am satisfied and will move with them again next year. They really saved me. Thank you!

Service cost: $3157

If I could give zero stars for this company I would **DO NOT HIRE THEM** As the previous reviewer stated..without a doubt THE WORST MOVING COMPANY!!   I used to work in retail so I am generally more generous when I deal with anyone in customer service, but I am so outraged by this company that I feel the need to WARN OTHERS.  We wanted an easy move tom California to Pennsylvania so we decided to make the investment in a full service move. That means..you pay A LOT more.  Since our bill was $3,400 for a ONE BEDROOM APT I expected to..I don't know..GET ALL OF OUR BELONGINGS BACK!!   The gentlemen who came and packed up our apartment were nothing but friendly and nice. Yes, they missed a couple of cabinets and our entire coat closet..but I was more than willing to overlook that. We simply packed up anything they missed in the car..and while it was a tight squeeze..we managed. Anything that did not fit, we had to give away. Annoying but not the end of the world.    It was a total pain to get an idea of when our belongings would be delivered. I understand that they have other customers and it's all dependent on the route..but then showed up at 7pm on a Friday night with little warning. Again, not the end of the world but annoying.  The kicker..before we hired this company..we had THREE employees take a look at the map and make sure the truck would be able to get to our street without having to load everything on a smaller truck (an extra $400 charge). I was ASSURED that they could make it and I would not have to pay the $400 Shuttle fee.  SURPRISE SURPRISE..the driver calls THAT NIGHT..and I had to go to the ATM and withdrawal $400 cash otherwise they would not deliver our stuff.  My boyfriend called the company to complain and to make sure the driver just isn't pocketed $400 of my hard earned dollars.  (I just have to say..we just paid over $3,000 for movers..how many people really have $400 just laying around that they didn't expect to pay ?!?!)  The office said they would refund us $100..NEVER HAPPENED.This company FLAT OUT LIES!!   On top of all of this..the movers did not deliver TWO of of boxes which included my boyfriend ENTIRE WARDROBE.  We had to go buy him BRAND NEW suits (over $1,000), shoes and all new clothes. He only had one suitcase worth of clothing with me. They also contained my books, paperwork and other essential items I need to run my business.  This happened April 20, 2013..it is now JULY and we still don't have our belongings. The office and the driver keep giving us the run around and saying that it will be delivered when they are "in the area"  So..we are supposed to just wait months?!! They also claim that it's too expensive to mail them to us. WELL $3,400 IS TOO EXPENSIVE to hire your LYING CHEATING COMPANY!!    We just hired a lawyer to help get our belongings back..do yourself a favor and AVOID THIS COMPANY AT ALL COSTS. We would have been better off moving ourselves!

Service cost: $3400

"Sometimes you don't have time to be professional"..that pretty much sums up my experience with Liberty relocation. Those are the exact words the driver said to one of the movers while he was trying to take apart one of my bookcases. Right then and there, I knew I was in for some garbage. Sure enough. The moving team showed up looking dirty and unkempt..every other moving company I've worked with all showed up in clean uniforms with collared shirts. The driver (Jack) REPEATEDLY SCREAMED AT THE TOP OF HIS LUNGS to his moving crew--it's a one-bedroom apartment..you don't have to yell, and plus I have neighbors. Then the DRIVER tried to snap on me when I told him that I didn't want a bookshelf taken apart and that I had discussed it over the phone with Bobby. Just unprofessional and thuggish. Every step of the way.  My estimate was for $2700. By the time they finished the "estimate" was over $4000. Why? In my initial inventory that I went through over the phone with Bobby, I told him point-by-point, detail-by-detail EVERY single item that I had. You know what he said to me? "Don't worry about that stuff, we just move the whole room". I took him at his word. So my inventory only had about 35 things on it, because that's all that Bobby told me to account for. Imagine my surprise when the driver told me I had over 180 items that he had to account for and that he was charging me extra for each and every one of them. That's what I call a scam. But frankly, I'm on my way to a new job and I don't have time to quibble over this shadiness (for instance, why is the check made out to Oracle Marketing) right now, so I go ahead and pay the driver his ADDITIONAL $2300 (above the estimated $1000 I was prepared to pay) and, literally, as the driver is walking up to the truck to drive away, he says: "I hope you can get an 18-wheeler up to your place, otherwise there's going to be more fees.." Then he speeds off AFTER consuming all of the bottled water in my house. I verified with my new apartment that, no, of course they can't bring an 18-wheeler to the property. Just another scam to get $350 (plus) out of you. I called Liberty Relocation back and told them that an 18-wheeler wouldn't fit. The representative (I think her name was Lakesha) told me that it was fine, but that there would be a fee and I needed to express that to the driver when he called me the day before delivery. I explicitly asked: will there be any late fees if I do that? She says, no. Will there be any re-delivery fees if I do that? She says no. I ask: can't you just reach out to the driver yourselves and let them know? She says I have to tell him. But this whole thing is predicated on the driver calling me.  Now on to the new drama: as I mentioned I'm relocating for a new job. I want to make a good impression and seem reliable and I want to get to work and start making money. I set my delivery date as 2 April (today). I asked for that date in every single conversation. On every single piece of paper. Every piece of correspondence that has my name and lot number on it, also has 2 April as the delivery date. So I'm sitting around the house on 1 April waiting for my phone call like a true April Fool. 1 April comes and goes. No phone call. Now here it is, April 2 and I NEED my things TODAY. Not a single person has called me and said: hey, we thought April 2 was going to work, it turns out it isn't..here's the new date so you can get on with your life. Nope. So now I'm here at the house, waiting for an 18-wheeler to show up in a place where it won't fit and the inevitable phone call of: well this is going to be extra.. Ladies and gentlemen. I'm a military veteran. I have seen the ravages of war on human bodies and human minds. I just separated from the service because I was tired of being deployed all the time and missing out on my own life. I don't have dollars for days. I just want this move to be over with so I can get on with my life. I have been all over the world and dealt with all kinds of people. Please believe me when I tell you that Liberty Relocation is the biggest suck hole I have ever encountered in my entire life. Save your time. Save your money. DO NOT USE LIBERTY RELOCATION.  .

Service cost: $5000

Pickup was supposed to be at 8am,. turned out to be 1:30 PM
Items marked Fragile, Very Fragile, nothing on top were handled like any other box, no regard for the labels.  I was told by the salesman that everything would be handled correctly, the men couldn't even read English
They broke 3 items in their warehouse when they transferred trucks, didn't even bother delivering them.  They packed a very expensive and very heavy mirror directly  against our orders, we asked them not to tape the mirror and of course they insisted on  taping it, and the finish was pulled off, beyond repair.
Upon  delivery we had at least twelve boxes that we crushed, no damage because clothing was in the boxes but still boxes should not crush if handled properly 
Please do yourself a favor, DO NOT USE THIS COMPANY UNLESS YOU WANT A NIGHTMARE.

Service cost: $7000

I think -  I was not in right mind when I chose Liberty Relocation. Do not believe in what sales person says.. For getting business, sales person can trick you by offering lowest quote., They do quote less during initial negotiation, but once your stuff is in there hand, Liberty relocation comes with new amount. I wish, review site has -ve rating option. Liberty relocation is not even worth for rating 1. I would have not spend time to write review, but I do not want anyone to suffer from worst moving company so called Liberty Relocation..

Service cost: $1900

I've moved a half dozen times:  from OK to HI to CA to FL to AZ to CO to VA to FL.  We've always had a few things broken and once a box dissappeared, but I've never had a mover deny they lost (or stole) something as obvious as a 6 foot yellow ladder. The moving companies always have admitted their flaws and paid the minor fees, until I met Liberty.  Their crew took the liberty of "checking off" items themselves, so we didn't know the item was for a few days.  I contacted them 3 times in the following week asking for them to find my ladder .. but no response.  I contacted the broker who promised to have them look .. for cyring out loud, its big and it's yellow!  Of course, again, no response.  The broker said to file the insurance claim .. I did .. 2 months later they denied the claim because Liberty said I didn't report it on the day of delivery.  These people did break a few things, but I didn't bother filing a claim for the breakages because I figured they were minor, although I just had the glass replaced on a picture and it cost me $50.  Add in a few other breakages and they probably really owed me $200.  Unethical is the worst characteristic in a mover and that's what we have here.  If they'd just admitted they'd lost it .. not a problem, reimburse me.  But to behave this way??  I can't tolerate liars.

Service cost: $2000

My experience with Liberty Relocations inc. has been a total Nightmare!! So BEWARE!! This organization is comprised of con artists who are very good at what they do. I
My goods were picked up in WA and taken to NY. They were supposed to deliver my stuff on a specific date or 21 days after that dare according to contract. That was not the case, instead, my goods were thrown in storage without my consent and held hostage.
On initial pick up they hocked up the estimated value a thousand dollars. Then to add insult to injury, they held my items hostage and demanded two thousand dollars more before I could get them.
This organization have been running this hoax continuously without fail with a max percentage of customers ( victims ). If you carefully examine this review page you will notice for every review with a rating of one, there is at least 2-3 more review rating with a four or five star rating. This is because the company writes positive reviews to balance out their overall rating to a three star value.
This company is fake. They are not represented or certified by BBB. They are frauds and scammers. DO NOT use there services if you value your household items and your wallet. They will try to take all your money. They run a well rehearsed con and you will be taken advantage of.
BEWARE!

Service cost: $5000

I really wished I would have listened to all of the negative comments about this company and saved myself a lot of grief.  In addition to charging me an extra $500 before they would deliver my goods on the other end, they delivered one of my boxes to another address and I have been calling daily to try and get that box and get a different story from them every day as to when I might expect that.  They do not answer any of my emails regarding this delivery.  The sales person made a lot of promises to get me to book with this company and then when the movers showed up, there were a lot of discrepancies.  Now when I try to call the salesman, his number is disconnected.  I should have gone with my gut feeling and not used them. .

Service cost: $2500

Has anybody contacted the news stations about this obviously corrupt company? If so I would love to get in on that.

They lost/stole 7 out of my 30 boxes and damaged several items of furniture. Nicole promised that they would compensate me for more than the standard compensation, because "this was the worst delivery in the history of our company." Of course after this I could not get a hold of Nicole, she was always on another call and she never called back despite the many messages I left for her.

The delivery driver tried to leave with some items of mine and left me some bed frames that were not mine. When I called him to come back he asked if he could deliver it the next time he was in the area. Who knows when that would have been. I told him no and I want it now and he was very upset that he had to turn around.

I have been fighting this for almost a year and a half. They have offered me $168 for my stuff. They lost/stole thousands of dollars worth of stuff and priceless wedding photo albums. I would rather continue to give them bad press than accept such an insulting offer. Anyone that would like to join me in shutting these corrupt individuals down please let me know.

Service cost: $2000