Liberty Moving Group

Buyer BEWARE! Extremely rude, prices rose dramatically when they came and demanded full payment prior to completing the contract of moving our property. They moved our property from Philadelphia to Florida to some back alley warehouse. When we got worried about why it hasn’t made it to Texas they became irritated and rude. It took me to write the BBB before I got action from them. I can’t even see if my items are ok and not damaged because they want their full payment before completing the move. Rent a uhaul and save the $6000 plus

Move size: Partial Move Service cost: $5605

In the beginning everything was perfect, they replied promptly to my inquiries and they gave me the lowest quote. They gave me a quotation for 250 sq ft at $1,125 and when they showed up at my place, a guy named Rami said that because of the way the truck is set they cannot put other people’s stuff in the same “lane” of the container so I had to pay for the full lane, which was an extra $774. They ended up charging for 422 sq ft and he said that since I was paying for it any way I could add more stuff so I added a small bench. When it arrived at the destination, I saw the truck and there were other person’s things in the same lane when I was told I had to pay for it all because they couldn’t put other people’s stuff. When I called the company, they always said I had to talk about it with someone else and that person wasn’t there or other excuses, so I sought the help of the Better Business Bureau, and then they responded saying they couldn’t give me my money back because I had sent more stuff than what they quoted for, but I measured everything and including the small bench I added, it was 147 sq ft, much less than the 250 sq ft that we’re initially quoted and it was all because of a lie about the lanes in the truck container.

Move size: Partial Move Service cost: $2352

Long Distance move of contents of 2 10x10x8 from Central Pennsylvania to Central Kentucky. Worst professional experience of my life bar none. Quoted $4200, charged $9,800. After everything is on the truck I'm told they have to charge me for 2400 cubic feet because they had to repack everything, and they're being generous because their not charging me for the packing or the materials. Simple math here: Maximum volume of the storage units were 1600 cubic feet. Paid the money because I needed my stuff. Got it all the next morning without warning (a sunday) but they wouldn't offload because they only take certified checks or money orders. Two local guys they hired to help did all the work to offload. DON'T USE THESE THEIVES!!!

Move size: 2 Bedroom Home Service cost: $9800

If i could give no stars i would!!This company sucks and will rob you blind in more ways then 1. They gave me quote of 6800.00, got to my house and told me I had to much stuff. So now price went to 16000.00. Not to mention stole every piece of gold jewelry I had. Left my sterling silver. So my dead father's wedding ring my ring I got for my 21st birthday. As well as my dead fathers coin collection. And held my stuff for hostage because didn't want to pay the fees they were charging. Considering I had almost everything out of house and boxed in garage. Do not use this company. And you will also be contacted by The Moving Squad. They are working together. And probably split the profits on eveything they steal from you. Plus ruined my couch and love seat by putting tape on it instead the plastic I had it wrapped in. So they do not save you money in anyway at all. Not to mention I told them that I knew they were going to steal my stuff. So you would have thought they would try to prove me wrong. Unprofessional, smoked pot in back of truck while on break. So as everyone says karma is a bitch and she is a redhead so watch out all you asshats because karma will get you.

Move size: 2 Bedroom Home Service cost: $16000

5 reviews·1 photo

3 hours agoNEW

I booked my move back on June 18 with Derrick. I went over what would be moved. The move was from Connecticut to South Carolina. My move in date was to be July 30. I was quoted $2300. I also was told the move would take 2- 5 days. It took me 3 weeks of phone calls, emails and texts, reminding Derrick of my move in date. Didn’t here back from him until yesterday July 24 that my things would be picked up today June 25. The movers showed up at 9 am & gave me a price of $6300 and my things wouldn’t arrive for 14-21 business days. Even though I booked the move ahead of time. Derrick assured me on June 18 that my pick up would happen and since I am booking well in advance that it is not a problem with getting my things moved in on July 30 isn’t an issue, since I booked more than a month in advance. So needless to say, I have to be out of my condo & find someone else to move me in such a small time frame. Do not book with them! Bait and switch. Now I am stuck moving everything on my own and renting a truck. I am a 100l pound women. That is why I played it safe and booked 6 weeks in advance. Definitely got screwed. I bought my plane ticket and paid to have my car trailered there as well. Now I am out plane fare and won’t have a car. Absolutely horrible!

Move size: 1 Bedroom Home Service cost: $2300

This company was sub-contracted by a moving broker that scammed me. they charged even more than the broker binding estimate and broke a ton of my stuff. the movers on pickup were good, but they literally broke my bed apart. the boxes had clearly been literally thrown. luckily they were well-packed so the amount that broke was not enormous, all things considered, but pretyt much one breakable item per box was broken. They did not wrap my bookshelf in blankets as htey should have so the shelves got totally banged up. And there was water damage on several boxes.

On delivery, the driver literally hired 2 guys off the street to unload. so no certification, likely not covered by proper worker's comp insurance, etc.

this company is TERRIBLE.

Move size: 2 Bedroom Home Service cost: $11000