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€ 2670
Long Distance move average
0% less than market avg.
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12 reviews

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Steiner Sonja
Jun 20, 2024
International move from Hamburg, Hamburg to Thun, Canton of Bern

Bitte nie wieder empfehlen.

Ich bin vor einigen Wochen aus Hamburg in die Schweiz gezogen und habe die Firma über eine Vermittlungs-Plattform gefunden. Der Berater von dieser Plattform war kompetent und empfahl mir aus all den Angeboten fünf Firmen, die speziell für Schweiz-Umzüge versiert sind. Es war nicht das günstigste Angebot, jedoch hatte ich zu Beginn bei Frau Schulz vom Büro ein sehr gutes Gefühl. Sie versicherte mir, bei allen zu überführenden Gütern kompetent und unterstützend zu sein und zb auch mein Auto problemlos zu überführen.

Leider hielt dieses Gefühl nicht sehr lange: Im Laufe der Vorbereitungen bekam ich falsche Informationen (u.a., wie viel Alkohol transportiert werden darf, wie ein Auto verzollt werden muss, etc.), so dass ich alles mehrfach beim deutschen wie auch beim Schweizer Zoll abklären musste. Diese Informationen zählten jedoch bei Güter Thein nicht, da die Beamten "lediglich im Büro sitzen und nicht wissen, wie es am Zoll tatsächlich ist".

Einen Umzug über diese Distanz alleine zu machen, benötigt viel Organisation und Logistik. So beschloss ich, dass ich der erfahrenen Umzugsfirma die Zollformalitäten überlasse. Zwei Gespräche mit dem Schweizer Zoll bestätigten mir, dass es überhaupt nicht notwendig sei, am Zoll persönlich anwesend zu sein. Fünf Tage vor dem Umzug rief mich Herr Thein an, dass es unerlässlich sei, dass ich am Zoll dabei bin. Falls ich dies nicht machen würde, dann könnte es sein, dass ich auf mein ganzes Umzugsgut Einfuhrsteuer bezahlen müsse, und ich müsste ihm diesen Betrag dann bar mitgeben. So musste ich kurzfristig neu planen, inkl Hotelübernachtung (mit einem sonst schon durch den Umzug gestressten Haustier), Zollübertritt in Schaffhausen (deutlich längere Strecke als über Basel) und einer Vollmacht für die Hausübergabe in Hamburg.

Am Tag des Umzugs kamen Herr und Frau Thein, vor Ort waren drei (unbekannte) Aushilfen angeheuert worden, mit denen noch nie zusammen gearbeitet worden war.

Ich hatte auf dem Portal meine Ware genau angegeben. Die daraus resultierende Berechnung des Portals stellte ich als Laie nicht in Frage. Meine Nachfrage, ob ich Bilder o.ä. schicken soll oder ob die Firma sich meinen Hausstand anschauen möchte, wurde als nicht notwendig erachtet. Es waren letztendlich zwar 15 Kartons zusätzlich, jedoch keine Möbel, die ich nicht angegeben hatte. Als ein Großteil verladen war, meinte Herr Thein "dass ich deutlich mehr Ware hätte als angegeben, und dass wir noch einmal über den Preis reden müssten". Erstaunlich war, dass, obwohl deutlich mehr Ware zu verladen war, sogar weniger Zeit benötigt wurde als ursprünglich gerechnet.

Zwei Tage später traf ich Herrn und Frau Thein am Zoll, und mir wurde klar, weshalb ich hier dabei zu sein hatte. Ich hatte den Eindruck, dass Frau Thein keine Ahnung hatte, was am Zoll zu tun sei, geschweige denn, wie man für einen Kunden zb ein Auto über die Grenze bringt.

Am nächsten Tag wurde die Ware gebracht. Herr Thein schimpfte über die Gegebenheiten und seine Fahrzeiten, und Dinge, die mich als Kunden nicht interessierten. Ich hatte im Vorfelde mehrere Male darauf hingewiesen, dass die Ausladesituation etwas prekär, da am Hang, sei, und war bis zuletzt nicht sicher, ob das klappt. Entsprechend war dann auch die Laune des Geschäftsführers. Auch in der Schweiz hatte das Unternehmen zwei Mitarbeiter angeheuert, beides keine Umzugsmänner. Letztendlich half ein Bewohner des Hauses zwei Stunden mit, abzuladen. Es war ein Desaster zu sehen, wie die Möbel abgeladen wurden. Ein Kompliment gehört den beiden Mitarbeitern vor Ort, die Schlimmeres verhindert haben.

Vereinbart war, dass ein Schrank und das Bett zusammengebaut werden sollen, auch dies wurde mit Widerwillen (und mit Hilfe der Mitarbeiter) erledigt, da man schon "längstens auf dem Heimweg sein sollte". Letztendlich war ich heilfroh, als alles im Haus und der LKW der Firma Thein abgefahren war.

Ich bin schon etliche Male im In- und Ausland umgezogen, und ich hatte noch nie eine solch dilettantische Abwicklung. Das anfänglich gute Gefühl wich schnell einem Unbehagen, und irgendwann war es leider zu spät, um das Unternehmen zu wechseln. Ich habe während der ganzen Vorbereitungs- und Umzugsphase weder ein Gefühl von Professionalität noch Zuversicht (das schaffen wir gemeinsam!) vermittelt bekommen, sondern man hat mich mit falschen Aussagen, Bedenken, versteckten Drohungen und negativen Aussagen nicht nur verunsichert, sondern mir den ganzen Umzugsstress noch erheblich verstärkt.

Es ist mir unverständlich, wie diese Firma als kompetent für internationale Umzüge empfohlen werden kann.

Move size: 2 Bedroom Home Service cost: €5800

R. Schädler

This review is auto translated from German. See original

Relocation from Göppingen to Baden Baden.

Three people came punctually at 8:00 a.m. After they had created an overview, the furniture was professionally and professionally assembled and neatly stowed in the furniture van. Everything without scratches and dents. The hallway remained intact. Construction at the destination was also only positive. Can only be recommended, were very satisfied, great and competent team. Gladly again. Greetings from Baden Baden. R. Schädler.

Service cost: €1300

Hans Hubert
Jan 17, 2016

This review is auto translated from German. See original

Inexpensive, but not necessarily good.

Our move planning went very well in advance. The employees also arrived on time and diligently went to work. The delivery, however, was carried out a little late. One complaint was the not very careful handling of some moving items, such as the upholstery, some of which arrived dirty. Various small parts such as screws or other accessories were also missing from individual furniture parts. However, everything else arrived undamaged thanks to our own packaging. Staff probably partially trained. When unloading or moving in, the helpers (other than when moving out) were obviously under time pressure: partly incomplete assembly, poor placement of the boxes. It was positive that a complete load volume of 50 cbm was available, i.e. the truck was full. Overall: cheap, but with small drawbacks!

Service cost: €2400

Thumbnail photo by Hans Hubert of Güter Thein
Nick

This review is auto translated from German. See original

Absolutely satisfied.

I would particularly like to highlight the friendliness and helpfulness of the employee in the office. All of my questions in advance were answered to my complete satisfaction.
The move itself went very well. Loading and unloading dates have been postponed by 0.5 or 1.5 hours compared to the agreed times - but I fully understand that due to the traffic situation in Stuttgart and the route I know
All 3 employees worked reliably and carefully - there was no damage or complaint. In the price comparison it wasn't the cheapest offer - but the quality of the service was right and I can definitely recommend the company.

Service cost: €2600

Wolfgang

This review is auto translated from German. See original

Horror parade.

The whole story of our horror move with Güther Thein would fill a few pages, hence the short version:
The tour guide fell off the loading ramp after an hour and had to go to the hospital. After that, for several hours we didn't know whether the move from Zurich to BW could even take place because the tour guide was also the driver. At Güter Thein they were completely unable to react to the situation and when we called several times they even became rude. The manager wasn't even too bad to blame his employee for the accident because he shouldn't have used the ladder (the truck had no loading ramp, I don't know how else to get up there, but please). Then the other employees spent a full hour starting the pump for dismantling the water bed. Apparently nobody wanted to help them over the phone.
We had made more appointments for the day, which all fell into the water due to the inability of Güter Thein (among other things we had to find a babysitter at short notice!). Then they said on the phone that it was our own fault if we planned appointments on the day of the move.
The mixture of a lack of crisis management and such unfriendliness doesn't even deserve zero stars.
Our move started at 8:00 a.m. and ended at 1:00 a.m. - for a 2 person household and a distance of only 35km !! Our sofa was also soiled when we unloaded it, but in the end we were happy to have even got home.
Our recommendation: Never move with Güther Thein.

Service cost: €1600

Rudolf
Aug 18, 2020

This review is auto translated from German. See original

Underground bad !! -5 Stars.

The Thein company in particular the owners are absolutely unsuitable for larger moves. When we moved, not all things could be taken because the volume was underestimated and the additional costs we incurred are not covered. Although we had sent over 10 pictures and I had pointed out the volume in several conversations. Damage incurred (totaling approx. 1000 €) will not be reimbursed, although we had taken out additional insurance, I have not received proof of the insurance until today. The damage was partly caused by the owner himself, but unfortunately he can no longer remember it. Overall not recommended! Caution, do not disclose any acceptance immediately after completion!
This is no business conduct!

Service cost: €4500

Leuber
Mar 22, 2018
Long-distance move from Mainz, Rhineland-Palatinate to Bremen, Bremen

This review is auto translated from German. See original

Gladly again!

The organization over the phone worked well, the only uncertainty was whether pictures, plants, TVs should be packed by yourself or not (we thought it was included in the price offer, but then read differently in the contract -> not an issue for us, but definitely recommend Clarification).
The employees were punctual, very competent, careful and calm in their way of working, yet quick and professional, cautious and very nice - it went smoothly! :-).

Service cost: €3500

Anja
May 10, 2018

This review is auto translated from German. See original

Excellent move from Uster (CH) to Bad Schönborn (D).

The contact persons in the Zentralle always had an open ear for questions. The employees who drove the move were very pleasant, polite and treated the furniture very carefully. A special feature of my move was that renovation work was being carried out in the apartments. In the stairwell, tiles and cables were not lying around in the area very professionally. The employees have mastered this with ease. After my disaster with moving to Switzerland, it was a very positive experience. Even the sofa, which did not seem to go through the stairwell when moving to Switzerland, was carried down by the employees of Güter Thein without any problems. Likewise at the new location, which has a very narrow stairwell, without even the pictures in the stairwell wobbling. The whole move was very professional and stress-free for me.
I can only recommend the company.

Thanks a lot for this.

Service cost: €2400

Lekatariba
Sep 04, 2019

This review is auto translated from German. See original

Professional and committed team for top performance.

Everything went great!

The team was very friendly, helpful and professional.
The reactivity and professionalism were also appreciated.

Service cost: €3000

Katja

This review is auto translated from German. See original

We recommend.

We were given good advice right from the start. In the price comparison it wasn't the cheapest company, but the quality of the work was absolutely fair!
The employees handled our furniture very carefully and there was no damage. Everything was well timed! We were very satisfied!

Service cost: €3150


Last updated on 2024-06-20.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Güter Thein has not registered their account and is not actively maintaining their profile.

Their address is Cottbuser Straße 55, Guben, 03172, but movers usually cover a much larger area.

Is Güter Thein a registered company?

Companies that operate in Germany like Güter Thein have to be registered with the German Tax Office (Finanzamt). We have the following information for Güter Thein based in Land Berlin:

Handelsregisternummer: not provided

Umsatzsteuer-IdNr (VAT number): DE138853650

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Güter Thein profile here.

What is Güter Thein cost for long distance moves?

From 88 reviews of people moving long ditance, we concluded that the market average costs are around €2682 when moving long-distance.

For Güter Thein, we estimate that their average long-distance moving costs will be around €2670, based on 5 long distance moving reviews.

This could mean that long-distance moving services costs of Güter Thein for moving between states is cheaper with about 0% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Güter Thein. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Güter Thein - a professional company located in Cottbuser Straße 55, Guben, 03172. Discover Guben, Land Berlin moving companies.

*MoveAdvisor may not be affiliated with Güter Thein and the estimates may be provided from other professional movers in our network.

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