Average service price

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$ 3170
Interstate move average
37% less than market avg.
$ 409
Local move average
87% less than market avg.
How did we get these costs?

Review summary

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3.9
19 reviews

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Ryan Shatto
Jan 14, 2021
Long-distance move from California to Florida

Poor Communication, Terrible Execution, Impossible Claims Process

This company is bad in the worst kind of way. To start off, they do an awesome job getting your business. They were very responsive and actively called me. On the calls they told me whatever I wanted to hear and agreed to everything I asked to get me under contract. Once the documents were signed, the tune changed greatly. I could not get a hold of anyone via phone or email. I needed to get confirmation as to when they were going to pick everything up. When they showed up, the moving crew refused to take 2 specific items which were highlighted in my contract as exceptions. Since I was moving across the country, I had to pack these into an already full vehicle making the trip uncomfortable. Once I arrived at my new destination, they were unable to tell me when they could bring my belongings. Once they gave me a "timeline," it was not delivered within the timeline. Finally, on the day of delivery, they should up with an overpacked new truck with many damages and missing items. They left the home dirty and did not take packing material. When it came to filing the claim, they made the process so difficult and technical friendly, it would be beyond frustrating for most. I believe this to be with malicious intent to deter individuals. In reading other reviews, you can see a simple result. Best American Movers uses MovingClaims.Net to process claims. They only give you 10MB to upload pictures, which means, if they damage a lot of things, you will not be able to submit all of them. I created a link to a shared folder to resolve their issue and this was not good enough for them because it could be spam. I then compressed them and sent via email in a zip file, they said they can't open it because it could be spam. Because sending 1 email with all the pictures would create a link (which they would call spam), I sent them a separate email for each image, they said their email software didn't accept multiple emails that looked similar because it was categorized as spam. I then sent only a couple of emails with the max allowable number of images without creating a link, they said they could only use 1 email. Start to finish, I cannot believe this company continues to be in business. I hope this finds many viewers, so you can avoid what I endured over several months. One thing is very very clear, if you choose to not heed my advice, you should 1000% pay for extra insurance coverage because your valuables will go missing and others will arrive damaged.

Move size: 2 Bedroom Home Service cost: $7270

Thumbnail photo by Ryan Shatto of GroveStars Moving
Olga
Nov 07, 2015
Long-distance move from Florida to Washington DC

Professionals.

Had a great experience with these guys! My move turned up to be stress-free and professionally done. All my furniture was packed as it was factory wrapped. Great management and customers service. I have used their onsite estimate service and my final bill had no surprises. I was explained from the very beginning that my furniture needed to be packed to secure it. I was notified about packing prices and cost for extra material. (Need to mention, that they use professional high quality packing supplies). As we were moving from state to state, I was worried about a lot of things, but they have a great customers service and all my questions were answered in a proper way. Recommend to everybody!

Service cost: $3510

Official company response

We are glad to know that you were more than satisfied with our moving service. Please let us know as soon as you need to move again or maybe you would like to refer us to your family and friends. Thank you so much for your feedback.

Emily
May 04, 2018
Long-distance move from Rock Hill, SC to Charlotte, NC

Will never recommend or use again.

They may be good for moving and not anything else, but there is no way I will ever use them again and would recommend that you pack for yourself if you feel the need to use them. I paid the extra for the "white" glove service. Which was supposed to include wrapping, packing, moving, and furniture setup. What I got was boxing, not wrapping and packing. The boxes were not marked and I had no idea what I would find when I opened a box. And even if I was ok with that, I was not ok with my electronics just thrown in a box. Nor was I ok, with my work desk being taken apart and not put back together or a bookcase place on top of a file cabinet in my new home. I attempted to contact the company and file a complaint and what I got was "So what do you want us to do, I am on a call with a customer." They were great up until the day of the move.

Move size: 3 Bedroom Home Service cost: $1200

Thumbnail photo by Emily of GroveStars Moving Second thumbnail photo by Emily of GroveStars Moving
Konstantin
Nov 15, 2015
Long-distance move from Florida to New York

Thank u guys for making it fast and easy.

Grovesratrs Moving has moved me from hallandale beach fl to new york. All my belongins were carefully wrapped and everything have arrived safely in only four days from the day thay have pjcked it up. My experience was great from booking to the delivery. I was charged slmost exactly as I was estimated and I will definely use them again if need to move another time.

Service cost: $2500

Official company response

Thank you Konstantin! We appreciate your business. Our company will be more than happy to provide our services to you in a future.

Dennis Ramashka
Nov 21, 2015
Long-distance move from Maryland to Florida

Moving.

I have used the service of this company and was satisfied 100%! I was moving from Maryland to Florida. Did find many other companies, but time or cost were not good for me. This company was trying to work with me and tried to help me out.Everything went exactly the way I wanted! Everything was on time and the right way, and the money were right too! I would recommend this company to everybody!! Definitely, will use it again for my future moving!!Great people and great service!!

Service cost: $500

Official company response

We are glad to know that you were more than satisfied with our moving service. Please let us know as soon as you need to move again or maybe you would like to refer us to your family and friends. Thank you so much for your feedback.

Nina Vorobeva
Oct 05, 2015
Local move within Florida

Tough guys gentle on furntiture.

My whole two bedrooms were moved in 4,5 hours from Miami Beach to Pembroke Pines, FL. Their quotes are competitive too.
Not a single plate was shattered.
Gentlemen were friendly, courteous, and strong!
They finished up my last packing with their own boxes, paper and bubble wrap.
They covered furniture in bubble wrap and blankets. Great job! I recommend them.

Service cost: $425

Official company response

Thank you Nina! We appreciate your business. Our company will be more than happy to provide our services to you in a future.

Douglas
Jul 26, 2015
Local move within Florida

100% Recommended!

I am very satisfied with this company.  They were quick, competent, and professional. Start of the move was on-time and the crew worked  really hard and efficiently to pack in their van everything from our old big house and unload into a much smaller house.  They also took exceptionally care of the furniture and the walls of the houses to avoid damage. Very well done. Thank you, guys!

Service cost: $500

Official company response

Thank you for taking the time to share your experience and great rate we have provided, it was really a thoughtful feedback. I am humbly honored that you have entrusted us your belongings and furniture. It's our goal to treat your belongings with great care because nothing makes us happier than knowing that our clients are happy with the service we have provided.

Charles Fowler
Jul 30, 2015
Local move within Florida

Moving.

Good and easy moving experience. Shopped around and got the best rate from these guys. Guys came on time, packed everything well and and moved my 2 bedrooms within expected time frame. Nothing was broken or damaged. Highly recommended .                                                                                .

Service cost: $500

Official company response

It is truly an honor to assist you on your recent move. We're in the business of providing you a painless move and I'm so glad to hear that we were able to provide you with flexible and strong movers. We wish you all the best in your new home and hope to see you as a repeat client.

Roger J.
Aug 03, 2015
Local move within Florida

Best Movers.

These guys are amazing. My boyfriend and I needed a last minute moving company. After calling several companies and getting outrageous quotes, we stumbled upon GroveStars Moving. They offered us a great deal and the ability to move right away. They were right on time, efficient, and super courteous. They made moving less stressful.. even fun. I strongly recommend this company to anyone in the area who is looking for a serous, inexpensive, honest movers.

Service cost: $300

Official company response

Thanks Roger! It was our pleasure to work super hard for you on your moving day. By sticking to the same quality service and vision that has helped us to be successful this far, we ensure every client gets the quality service they deserve. The movers will be thrilled to hear your kind words. Thank you for your kind recommendation, it is the best compliment you could ever pay us.

Nicholas
Aug 05, 2015
Local move within Florida

Excellent Service.

Awesome job from Anton and Alex. Arrived on time, super courteous. They were very professional and.. FAST! I thought everything would take at least four hours. They did it in three. Even helped taking the bed apart and put it back together. Great service. Would definitely hire again.                                                              .

Service cost: $420

Official company response

Nicholas, it was a pleasure to help you with your move. Thank you for a feedback. GroveStars Moving will look forward in assisting you or your family with future moves.

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Last updated on 2024-05-31.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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GroveStars Moving has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 552 Griffith Rd, Charlotte, NC, 28217, but movers usually cover a much larger area.

Company Notes

Grovestars Moving is your local moving company that provides moves 7 days a week at a convenient time for our customers. We are fully licensed, bonded and insured company.

We all had experience of moving and being stressed out about a «big day». Some of us have already gone through this process and for others this is an absolutely new thing. That is why our priority is a right and professional communication with our customers at the first steps of the moving process.

About the Business

DBA: Best American Movers

Licenses & Certificates for GroveStars Moving

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the GroveStars Moving license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 2559629
(US Department of Transportation number)

Local State License: M2414

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is GroveStars Moving cost for local moves?

We have calculated an approximate local moving market average price from 36 reviews of people moving within North Carolina to be $3166.

From 5 local reviews for GroveStars Moving, we have calculated an average moving cost of $409 for local moves.

This could mean that GroveStars Moving is cheaper with about 87% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is GroveStars Moving cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For GroveStars Moving, we estimate that their average long-distance moving costs will be around $3170, based on 12 long distance moving reviews.

This could mean that long-distance moving services costs of GroveStars Moving for moving between states is cheaper with about 37% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed GroveStars Moving. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on GroveStars Moving - a professional company located in 552 Griffith Rd, Charlotte, NC, 28217. Discover Charlotte, North Carolina moving companies.

*MoveAdvisor may not be affiliated with GroveStars Moving and the estimates may be provided from other professional movers in our network.

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