Green Line Relocation and Systems

These guys are thieves. Don't hire them to do your move. First of all they hire illegal immigrants to do your move who come to your home and along the move steal a lot of your goods like your jewelry and precious things. And then not only they do theft of precious goods, but also steal whatever they can. Yesterday Crystal and Sheila from this company sent me 2 guys from Moldova (Andrew) and Ukraine (Oleg) who apparently did live illegally in Baltimore MD. They came to my home and Andrew started to establish a personal relationship with me and ask me if I needed a boyfriend. Later on I came to know that he was illegal and was looking for a citizen or a green card holder to marry in order to maintain his status. Then while doing the move, not only Andrew did not do a perfect job but also scratched most of my furniture stating he was tired, he couldn't wrap my stuff because I had to pay extra etc etc. He was a lazy man not good for the job. While moving he broke a lot of glasses, decoration pieces and wall frames which I found later in packed boxes. When I tasked the company for help and insurance nobody responded. My furniture move was not under insurance. In the past I had done the same size (1 bedroom) move with complete insurance and a lower price. The move remained incomplete anyway, because Andrew and Oleg were too tired to do the complete move that day. They promised to finish it the next day. After finishing the move that day, Andrew charged me twice of the billing cost and wanted me to pay for it! What could cost me $500 or $600 max. with greenline relocation costed me $850 without insurance, a lot of broken precious decoration/wall pieces and stolen jewelry. Not to mention, Andrew never completed the move the next day, and asked me why he should do all of that for me if I didn't hook up with him.. guess I needed to sleep around with an stinking illegal Moldovan Muslim man and a truck driver just to have an imperfect moving job done! And when I complained to the company about this, I received no answer! They got the money and the business was finished. No good after service customer service, neither a remedy nor a solution! Never use these guys for your moving job. They are bunch of stupid illegal thieves who steal all you have and leave you in the middle of nowhere. And all of that thing they say on the contract is bunch of [EDIT]. Don't trust they. You should never trust businesses run by illegal immigrants. Good luck everyone not choosing the wring moving company. Hope I have helped you not choose them.

Move size: 1 Bedroom Home Service cost: $850

We have had a terrible experience with Green Line Relocation and Systems. Although they had a good crew on our pick up in Alexandria, VA. they insisted on packing in one eleven hour day when two days were needed. As a result, supervision waned and the crew was very tired and the care given to our household goods suffered greatly. On delivery in Sarasota, FL two weeks later, Green Line provided only three workers. One was the driver/manager of the delivery, one was an employee on his first day of work and the last was a day laborer found that morning on Craig's List. The driver supervised from inside the truck while the other two inexperienced workers damaged and dirtied our belongings; some of which we observed directly and immediately reported to the driver. In addition, some items were missing and when my husband looked on the truck, he found a smashed piece of porcelain art that they had not unloaded. The driver made notes on damages and dirtied items and said that we could file a claim for those he reported as well as those we found in unpacking. We submitted a claim in June 2020 with photos of the damage and the original Green Line inventory, written by the Green Line employees in Virginia which indicated no damage at pick-up and noting the damage on delivery. They stonewalled and slow-walked our claim (i.e., someone misplaced it, someone else was handling it but quit) and after three months, stated their insurance company denied the entire claim stating that everything was damaged at pick-up. We noted to them their pick-up inventory doesn’t note the damage and that we witnessed much of the damage being inflicted and asked for proof of same as we retained our original inventory. We were then told that they would refer the claim to the owner who would speak to the employees involved. After waiting a few weeks without a response, we were told to contact the owner of the company. We called numerous times and the owner is not available. When we asked to leave a message for the owner today, we were told that the owner doesn’t handle claims and will not talk to us. I said I was going to file a legal claim and Green Line the employee responded, “Go ahead and do that.” So, that is what I will do as soon as I get done writing this most negative review of Green Line Relocation and Systems of Baltimore, MD.

Move size: 3 Bedroom Home Service cost: $6050

The start was not very smooth (not the mover's fault) as I requested a moving quote on www.moving.com. The pop-up message said I would get up to 6 moving quotes, though I ended up with hundreds of calls and emails. Green Line Relocation offered a good price and I kept them among my frontrunners. Their sales rep Alex advised me on getting my own packing materials that saved me money and made Green Line Relocation a better company than they were at the time I called. Their movers Anthony and Paul went above and beyond what was asked of them. Everything was top notch.

Service cost: $385