Green Line Relocation and Systems

Hiring this company for our last minute move was a great decision. We had very little time to move and needed a company that could get the job done, was reliable, and easy to work with. They were all that and more! They carefully packed all of our things, mindful of anything that might need special attention. They were super punctual, super quick, and courteous.

We got all of our furniture out and into our new place stress and worry free. We would highly recommend their services to anyone in the DMV area. No hidden fees, everything was seemless, and we would definitely use them again!

Move size: 2 Bedroom Home Service cost: $700

What I emailed the company with no response back: This was my first time doing a move of a whole house. We lived in a 900 SF row home. We had previously taken our own trips to our new home to move personal items and items we didn't want broken accidentally. The movers showed up 15 minutes early on Saturday morning which was fine but the one guy, who's name I didn't catch but told me he was the foreman, wanted to keep discussing the quote with me and how it was wrong and would take a lot longer than 3 hours to pack the truck up. He was very rude and disrespectful. He continued to stop and take breaks and told me if he goes over the 3 hours i'd have to pay $110 each additional hour he was there. He said it would probably take him 5 additional hours. Some of the things that were on the quote he didn't even take. Such as the sofas because we decided to buy new and leave our old one at the old house to give away. Our new sofa we bought and delivered to the new house ourselves. They didn't take the desk. I was asked to take the TV down off of the wall. He just kept repeating how this was more than a 3 hour job. We really didn't have that much for them to take. Half the stuff we had driven to the new house prior to the move or gave away a lot. I don't know what a 3 bedroom is in your companies eyes but apparently its a lot different than what I think it is. When we arrived at the new house all I did was sign the papers. I didn't write in a tip. Your "foreman" had the nerve to ask me where the tip was an that people typically tend to give 20%. That to me was VERY rude. Still after the move date my husband and I had to go get car loads of things that the movers left behind. I wish I had taken pictures of how they packed the truck. They left a TON of extra space. As I was signing the final document the "foreman" continued to look over my shoulder as I wrote. I did the survey but was not truthful on it due to the fact of the attitude of the man. I didn't want anything to happen to my house or belongings. I feel as though I need some sort of compensation in this situation considering I basically did the move on my own. It was a waste of the $800. I could have gotten a U-Haul and got the whole house moved in the 3 hours he said he couldn't do it in. Wouldn't recommend them to my worst enemy!

Move size: 3 Bedroom Home Service cost: $1000

PLEASE do not use this company!

After they emailed me an estimate, I called to book the move and they had no record of the estimate, so they asked me to send it to them. That was the first red flag. They called at 8:30 on the day of the move to say they would be there by 9:30, but they showed up at 10:30. Heads up: they provide as may blankets as necessary to cover your furniture free of charge, but they charge you $3.50 for each roll of tape needed to secure the blankets (they use dozens of rolls of tape). Any type of glass gets charged extra (that was not explained earlier either). The three movers who came complained multiple times about how much "stuff" I have, even though I gave an accurate inventory.

My biggest complaint was that they basically didn't care about my things. I had multiple glasses and pieces of china broken, even though they were packed in bubble wrap and special dish packs. I did not purchase additional insurance, but they are now saying I probably won't be reimbursed the measly $.60/per pound on the things that were broken, because I packed them. I didn't even mention the large piece of glass that was broken when the mover leaned on it with his knee as he was trying to wrap it, or the large piece of plexiglass that was cracked in multiple places as well. My wooden furniture was shoved across the rough surface of the truck liftgate which damaged the bottom and feet of almost everything.

I had to pay extra because they took longer than expected. It didn't help that one of the movers was sick and also spoke no English, so "living room" and "bedroom" meant nothing when I was trying to tell them where things went. I unwrapped most of the covered furniture myself just to save time and money. I also cleaned up their mess as they left tape rolls and used tape everywhere.

Basically, they didn't care and I paid for it. I'll go back to a great company that charges a bit more, but does a fantastic job and doesn't break anything: Perry Moving and Storage.

Move size: 2 Bedroom Home Service cost: $1050