Great Nation Moving

I used Great Nations moving company for a relocation from Pittsburgh, PA to Virginia in mid-October. After reading so many poor reviews on other companies I was very anxious about everything. I had recieved quotes from 15 other moving companies, and an A+ rating from Angie's list help me decide on working with this company. I approached doing business withthem with the attitude that "you know you will be screwed, but how much is the question". I was pleasantly surprised at how well things went. Initially, the owner Greg Smith asked what my volume was, and after getting so many other quotes, I quoted him the largest volume. Based on that he gave me a quote that was right in the middle of the others, so I was pleased. I also advised that I would be self-packing and he estimated my packaging needs based on the items I would not be able to pack. I will be honest, Greg Smith comes off very curt and unprofessional at times, but his candor will keep you from underbidding yourself if you can get past his abrupr disposition, he will guide you in the right direction. Luckily for me, I am just as frank so it worked for me.

As for the actual move, I worked with Milton , who was an absolute sweetheart. He and his crew were amazing. He arrived, did a walk through to see what needed to go and made sure to inventory things appropriately. He did not try to use more packaging than necessary and he he used care when handling our things and as he moved about our home. In the end, we ended up using half the amount of packaging quoted and we were right within the volume predicted (you know your volume before movers leave, so you can adjust accordingly). Milton checked my inventory list against his prior to leaving. He encouraged me ro go to the truck and see how things were stowed. They were fast and efficient and we recieved our things within quoted time frame and everything was in perfect condition. I was also made aware of balance changes throughout the move, so I knew what was due at all time.

The key is to be honest with your movers as well as yourself about your inventory. And if you are a self packer, be sure that everything that can be boxed is boxed. If they come in and have to pack things, it will be more.

Move size: 3 Bedroom Home Service cost: $2180

The actual move and movers for our furniture were great! We only found one broken picture frame and mirror. None of our glassware (wine glasses, etc) or other items were broken or missing. The movers were friendly, courteous, and did a great job. We originally got a quote from Great nation at about $13000 for our cross country move. We were quoted from another company for $8000 and decided to go with the second company. Rose had been so helpful and communicative with our move that I was heartbroken to let her know we would not be going with Great Nation. When we spoke she explained that they would happily match the bid from the second company! I was excited to work with her, and agreed to the move. As stated, the move itself went well. About 3/4 of the way packing up the initial move, our head mover explained we were going to be over budget. Before they left they quoted us at about $15000. I panicked and called Rose worried..it was nearly DOUBLE the quoted price. She assured me not to worry and that it would all be worked out. She was going to speak to the operations guys to see what would happen. After our things were parked in front of the destination and back and forth on the phone with the owner/operations manager they finally explained they weren't budging on the final $15000 price and if we didn't pay, they wouldn't unpack our items. I was so upset and just decided to pay. What a scam. The owner/operations guy was rude, careless, and offered no concrete explanation as to why they offered a very low quote if it couldn't be fulfilled. Please do not use this company. They are not trustworthy.

Move size: 4+ Bedroom Home Service cost: $15000

We contacted Great Nation Moving for my daughter’s move from Pennsylvania to Illinois after completion of her graduate degree from Villanova. We were hesitant to hire a moving company for such a small move (only four or five articles), but the expense was worth it. The moving coordinator, Scott Franks, provided us with a timely, professional, detailed quote for the move which, compared to other companies, was extremely reasonable. Communication between Scott, the moving crew, my daughter and me, from start to finish, was excellent and we can’t say enough for the efficiency and professionalism of the moving crew. If we ever need to move again, we will be sure to contact Great Nation Moving, LLC, and will not hesitate to refer them to others.

Move size: Partial Move Service cost: $1500

The packers who came to pick up our stuff were very thorough and did an excellent job in protecting our fragile items.
Loading on to the truck was efficient.
Our goods went into storage efficiently and were retrieved in a timely fashion
Communication was good throughout
The furniture unloading was efficient and thorough
The truck driver did a masterful job reversing his 53ft truck through our narrow condo entrance without running into any flowerbeds etc.
All goods arrived Undamaged
Initially the estimate provided was low, mainly due to our underestimating volume of material to be moved but Great Nation worked with us on this
Altogether a great experience.

Move size: 4 Bedroom Home Service cost: $17000

Our moving experience with Great Nation Moving was very well coordinated and carried out. Without being able to be at the pickup place, we had to trust that our belongings would be prepared for shipping and packed efficiently. We were very impressed with James Baldwin's management of quoting and handling our move. The dispatcher kept us up-to-date and the moving men worked tirelessly to package our belongings at the storage building and then move them into our house. We would use Great Nation Moving again without a second thought!

Move size: 3 Bedroom Home Service cost: $5000

We hired Great Nation Moving for an interstate move in early June. Excellent customer service from the start with Rick Greenwalt. He explained everything in great detail and made sure we felt comfortable with the whole process. He checked in with us several times during the move. The move team showed up on time and did a great job staging, packing and loading. They were hard-working and careful with our belongings. Upon arrival at our new house they didn’t waste any time unloading and made sure everything was in its place. We highly recommend Great Nation Moving!

Move size: 4 Bedroom Home Service cost: $8000

The team in VA were pandemic-ready professionals, who packed & moved us to IL with kindness & respect. From initial contact with James through connecting with dispatch (David) and finance (Jennifer) to our amazing crew lead (Fredy), I cannot say enough positive things about this experience.

I've moved 10+ times in the last 20 years (domestically and internationally) and I have never enjoyed such a seamless process.

Price-wise, this was also the most reasonable quote, both with timeline and price----I was really so pleased.

Move size: 4+ Bedroom Home Service cost: $10000

I used these guys to move from Boston to San Francisco. It was an awful experience. They picked my stuff up in August and put it into storage as I requested.

In early October, I asked them to move me to San Francisco. Rose greatly exaggerated Great Nation's capabilities telling me stories about how they can do a coast to coast move in 8 days. I didn't believe it, of course. But as weeks passed, I kept following up and kept hearing the same thing. Nothing has happened, "your stuff is still in storage."

Finally, a month later in early November, I learned that Great Nation subcontracted my move to a third party called Roadrunner Moving. I was disgusted to hear this because before signing with Great Nation, I asked Rose repeatedly "Do you subcontract?" and the answer was "No". Well, it turns out, I was lied to.

And to make matters worse, when my stuff finally arrived more than a month after I had requested it be shipped out west, I had several items missing and almost all of my larger items broken. They also brought in multiple items to my apartment which weren't mine (and I returned to them) so they have MASSIVE organization issues and moves can get mixed. I have filed a claim with Anthem Claims Management and the owner David is trying to skirt the Full Value Protection I paid for (and money that Great Nation accepted) with a loophole about how the form I signed stated I wanted Minimum Value insurance. I requested several times both before and after my move that I wanted Full Value insurance, it was included in my initial contract and paid for, confirmed via text by their customer service agent Jen and Great Nation accepted my money for the premium. The form was a clerical error mistakenly completed by the driver, not by me. David also tried to falsely claim that Full Value insurance is only valid for 30 days (where did this come from???).

I'm hoping I can be compensated fairly by Anthem for the massive amount of loss and damage that Great Nation and Roadrunner did to my items. What a horrible mistake to use these guys. They have no tracking on where things are at any time so the odds my missing stuff will be found are slim to none.

Move size: 1 Bedroom Home Service cost: $6300

Stay away from this moving company (Great Nation Moving).

We were told by Rose Carol our furniture delivery would be packed in one truck. Unfortunately, we got two small trucks, the items were packed like herrings in a jar. Some items were outside the truck on the extension. They took our items in storage to unload them and get bigger truck to load them again. During conversations with them the items will be packed in one truck for final destination and delivered at the same time. The items were beaten twice from one truck to another. Some furniture packed by them cracked/broken/scratched. Plastic boxes with clothes broken in a hundred pieces. Will we get reimbursement from their insurance, still in the process? The items were delivered in two deliveries two weeks apart. Don’t trust their promises. For the price they charged us our suggestion is to look for some other moving company.

Stay away from this moving company (Great Nation Moving).

Move size: 4 Bedroom Home Service cost: $18000

Great Nation was straightforward and can-do. The initial phone contact was positive, informative, and resulted in a nice clean-cut young man making the estimate on-site (not by phone), a reasonable cost estimate, and the pickup truck came on the day scheduled (two-day window). The movers were careful, packed our stuff carefully, polite, and fast given the level of care they were taking. The dropoff came on the day promised, the workers were again, very polite, very careful. They didn't break anything. They didn't lose or steal anything! They were likeable. In the process the office help was on the spot keeping things clear, organized, and moving. I would use Great Nation again without hesitation. Oh . . . they put together the beds and the dining and kitchen tables. Important touch.

Move size: 3 Bedroom Home Service cost: $9453

I was given a hard quote for a move that required storage. I engaged Great Nation for that quoted price. I paid the balance due in full at move out. I scheduled my move in for a date and was told that I would get a call the day before. No one called. I called them to get the time for my move in the next day and was told it was scheduled for the following day, not the day I scheduled them. A half hour later I was sent an invoice for $700 additional in expenses for moving out of storage. I immediately called and was told it was for additional weight. That is not what the invoice stated. So, my life is being held ransom by this mob styled moving company. If I don’t pay their up charge they won’t deliver my belongings.

Now the salesman and CEO won’t return my phone call. I can only get their young woman who works in customer service, who cannot do anything for me to fix this.

Do not make the mistake I made.

Move size: 3 Bedroom Home Service cost: $7528

I moved within MD, but downsized greatly. Scott, the main logistics staff member, did an amazing job coordinating everything. The movers were quick, responsive, and adapted well to the unforeseen circumstances during my move-in day into the city. Nothing was broken and any delicate items (eg. glass tanks, mirrors) were appropriately boxed and wrapped. I can’t thank this company enough for making this move stress-free. Will definitely be reaching out again once my lease ends!

Move size: 1 Bedroom Home Service cost: $850

There are a lot of moving companies. You need one you can trust. You can do a lot of research and soon many, many moving companies are reaching out, seeking your business. We contacted many movers and needed a fairly tight packing and move out date. We received excellent, engaged support from Great Nation. They showed up on time, had ample crew and space for our stuff, they packed carefully and everything arrived intact. There were antiques and heavy elements and they did a great job on both ends of the move even in very cold conditions on the receiving end. Communication throughout the process was smooth with the ability to get answers to questions in a timely manner. Moving is never fun, but when you have a trusted partner who does a great job with your stuff it can be a lot less stressful. Thank you Great Nation!

Move size: 2 Bedroom Home Service cost: $4500

We had a great experience with them. They were extremely communicative and made the whole process easy. David was in touch throughout the entire process. We had an EXTREMELY heavy and awkward to lift Murphy bed that had to come up a set of stairs and into a room that had a tight angle due to the hallway. I honestly didn’t think it would be possible to get it up a flight of stairs but they managed to do it! I couldn’t recommend them enough to anyone out there in need of movers!

Move size: 2 Bedroom Home Service cost: $3100

David is unbeatable! Having someone move your mother from one state to another can be very stressful. He removed all of the anxiety from the situation, with his A+++ communication. He was punctual, organized, fast and delivered on time. Beyond that, NO ONE is beating this guys prices. He was $400 cheaper than the next cheapest, and I'm pretty sure they were going to try to up-charge me later. He came with a fixed price and delivered on all of his promises. He even built my moms bed. This guys going places, figuratively and literally hahaha...seriously tho, thank you !!!! Book this guy, you will not be disappointed!!!!

Move size: 3 Bedroom Home Service cost: $3511