Gentle Hands Moving

Movers are slow (and you pay by the minute), they talk about getting their tip at initial meeting and are persistent about receiving it when move is done (even if not necessarily deserved). Movers were inappropriate and inconsiderate in the hallways when moving between our condo and the moving truck. Damage was done to our new condo during the move and the company engaged in several and repeated communication delays, and eventually stopped communication with me altogether. The damage was never fixed despite repeated efforts to get them to follow through on their contractual obligation.

Move size: 2 Bedroom Home Service cost: $1171

November 7, 2016 we moved within parker, co. The move was just over 2 miles away from eachother. I prepaid about a week earlier purchased the service through living social. The prepaid amount was $530 dollars for 3 hrs and 3 guys. I thought for sure that would cut it. I also had my nephew and brother in law to help also. First off they were an hr in a half late, this meant my brother in laws time with helping us was cut down. While my brother in law was here they worked awesome. One time they took a break and my brother in law and nephew saw at least two of them smoking weed. Then they brought the first load over to the new home, 2 miles away took them 40 minutes to get here. They took forever to unload boxes and didn't bother putting boxes where they were marked. My brother in law had to leave by then. I followed them back and realized the only ones working was 1 mover and my nephew. The other two hung out by the truck and one of them packed the truck when the other two got the stuff to them. So this means 1 mover sat there and did nothing. Oh and lets state it took 20 more minutes to get from new place to old place once again 2 miles. Some stuff ended up broken, furniture dirty and most of everything ended up in the garage which is not exactly close to the house. So now after another 5 hrs extra they are done. The movers said an extra 600 dollars. We called on these movers at least 3 times through the course of the day. We called the company, we tried explaining the experience of the day. Anthony threatened calling the police, we threatened lawyer. Anthony tried running my card without me knowing but there wasn't enough money in the card. He accused me of giving a fraud card despite he took the first 530 from that exact card. That conversation got no where about an hr later the owner called and gave us his apologies and acceoted 200 bucks instead of the 600. Problem is we got horrible horrible service and they did all to screw us and they didn't care. Anthony out right tried to steal money from me and nothing happened. I have decided people need to know since within the moving industry they have a horrible reputation.

Service cost: $800